I had a great experience with Moe (sales) and Jesus Rubio (Manager).

Great service! Well organized, very efficient and quick! Lazaro and Giovanni did an excelent job helping and guiding me to the maintenance required for my vehicle Thank you!

Muy buena atencion y compromiso con el cliente. Los recomiendo 100% mejor precio de la region

Before thinking about buying a used car here, think carefully and check the car very well and do not believe what the seller offers you... I bought a truck almost 10 months ago with a damaged engine and the airbags do not work, they don't even God willing, I had an accident, the airbags are not going to activate and my family is in danger. I went to claim to have the damage repaired or they would change the truck and everything from the beginning was a hoax. I am paying for a truck to having her stop and afraid of going out and putting my family at risk.

Awful. They sell you a car (Juan Moreno) and then ignores you when you need help with the car. 5day or 25000 miles you can return the car, but he says we cannot trade until a year. Bad tires he said we can't bring it in there to check it, go somewhere else. Waiting for a paystub says we will take your car away! Very unprofessional. Year later still ignored to get help trading in the car. Santos Sosa claims he would call back and just hangs up on us with no call back. Spoke to Nick the general manager, was nice said he would figure out what to do next..would call me back..No call back. Heard a guy say the same thing about them selling a car to him with so many problems while we were there waiting for Santos, Which we left empty handed. Nothing was done..Went go see the GM in person, he takes a 3 hour or longer lunch break while Santos watched and walked around us pretending he didn't know us. Thought these were nice people.

I had an excellent experience with Roger A. he was able to track down exactly what I wanted which is amazing in this market.

Long lines when arriving for service, but was assured that it would not impact my wait time since I had scheduled an appointment. My car was ready within the estimated time promised by the service provider; however, I had to wait an additional 30 minutes for the detailing department to buff out a scratch that the service department made to the hood of my vehicle.

What makes my service experience at TOYOTA AutoNation? You can find good mechanics and good service in many other places, but you will not find Service Advisor like Oscar Luna, who is the best specialist in what he does. It is not just true and open communications, willingness to help, or going above standard duties. It is dedication to make sure that customer leaves the shop as happy person. And every time I service my car - I have that feeling - I am happy.

It has been nigh unto impossible to find a 2023 Prius — partly, at least, because the car has received lavish praise. I finally went over to Autonation, our Toyota dealer, and asked to be put on a waiting list. They didn’t have a formal list, but they did take my information. Within a few weeks, I got a text saying they were expecting two new Priuses (Prii?). The fancy one was spoken for, but they saved the less expensive one for me and called when they knew it was coming in. I went through an easy process of trading in my 2014 Prius. Buying a car always takes longer than expected. But within a couple of hours, the car was mine. I had good, friendly service throughout and didn’t have to haggle. We have had good service over the past 15 or so years from Autonation. I’m happy to recommend them.

Great customer service. They guided me in the process of buying my car. They even helped me with the insurance. I recommend everybody to go to auto nation to get your new car, certified used or used car. They will help you choose the right one. 5 stars. Tony and the people from the financing dept. 5 stars.

It was a great experience. Salesman Roger Matos was excellent, always concern of anything even after we picked the car. Also Luis Reyes finance same thing. Great people and excellent experience, recomend 100%. Last Saturday went for service it was great specially Gerry Zarsadia is a pleasure to speak with that guy, he takes care & value you as a customer, should be more people like him.

Alexander Pillot was very patient with us and what potassium is very timely manner. We were almost difficult to work with but he did it great customer service.

This was my first new car with 5 miles on it, Rodolfo my sales guy was great also the sales manager helped out on the deal & it was a great deal because my wife & i been looking for 2 weeks and everywhere is high high priced. Thanks Auto Nation!

Awesome experience! Kept me updated while I waited (without an appt because my battery died) . Very professionl!

Super great experience with this dealership! At first, we didn’t come to an agreement on the sale price of my trade in, and I left without my new purchase. HOWEVER, the General Manager, Nick Oliver, called me the next day and made things right and we were able to come to a fair price for my trade in. Between the combined help of Nick, Adam Zaintz, Eduardo Asaw, and Giovanni Papini, I was able to smoothly purchase my brand new Tacoma. Overall, super helpful dealership who showed they truly care about the customer experience more so than any other dealership I’ve dealt with. Highly recommend these guys and do plan on returning for any future purchases!!

They do not honor service appointment times. 3hrs past appointment and the had not even started work on the vehicle.

Great service

The building is clean and the staff are incredibly nice. Only taking the star off due to expectation differences. I was told when I got there that I’d be done in around an hour and half. Two hours at maximum. With no other complications brought up to me, I finally got out a little under 4 and a half hours later. The two hour time meant that it was smarter to stay there, but the actual wait time made me waste a day because I was stuck there waiting.

Ion was very nice and understanding Quick easy process to sell your car I recommend Ion ty so much for your help :)

If I could give 0 stars I would. I recently took my vehicle in for a scheduled maintenance as it is a leased vehicle. As such I was informed my vehicle was not covered under certain maintenance as it was past 25,000 miles it had just passed 26,000. I had informed the service agent that there was a odor in the vehicle when driving smelling like something burning plastic as well as I could hear a squealing noise like bearing rattling when the ac compressor is running. I was informed they would look at the vehicle for this and they advised they would do a routine inspection and check all components. Three hours later I received my vehicle and asked what was done and they simply rotated the tires, no inspection of the noise/smell was done and I was asked to reschedule for a later date to inspect. Additionally driving my vehicle later that day my windshield washer fluid ran out, if there was not even enough attention placed on checking the basic fluid levels what does that say about the quality of your work ? Truly disappointed in the lack of professionalism and attention to customer’s needs makes me reconsider extending my lease or buying anything more from this facility.

Very professional, patient & prompt.

I recently took my vehicle in for a scheduled maintenance as it is a leased vehicle. As such I was informed my vehicle was not covered under certain maintenance as it was past 25,000 miles it had just passed 26,000. I had informed the service agent that there was a odor in the vehicle when driving smelling like something burning plastic as well as I could hear a squealing noise like bearing rattling when the ac compressor is running. I was informed they would look at the vehicle for this and they advised they would do a routine inspection and check all components. Three hours later I received my vehicle and asked what was done and they simply rotated the tires, no inspection of the noise/smell was done and I was asked to reschedule for a later date to inspect. Additionally driving my vehicle later that day my windshield washer fluid ran out, if there was not even enough attention placed on checking the basic fluid levels what does that say about the quality of your work ? Truly disappointed in the lack of professionalism and attention to customer’s needs makes me reconsider extending my lease or buying anything more from this facility.

Very positive! They service was on time and completed in the timeframe promised.

He attended me with everything I needed his service was first class and I would definitely recommend him to friends

Sales person Angelo Sanchez provided excellent service and professionalism. I highly recommend you ask for Angelo, with Auto Nation Toyota in Winter Park, when looking to purchase a Toyota vehicle. Excellent service!

The customer service and every aspect of AutoNation in Winter Park is truly outstanding They listen to you patiently and try to accommodate your wishes…my service advisor is Marium who is dedicated and I am amazed because of her youth and knowledge Every person at Toyota who saw me smiled and if I asked a question was happy to answer the best they could….Toyota AutoNation is like you coming home and being greeted by your loved ones….I’m a New Yorker who moved to Florida and I’m extremely glad i chose AutoNation …. I was a Teamster Union trucker for 40 years and I can unabashedly say…go try Winter Park AutoNation….you won’t regret it Keep the sunny side up….God bless

Eduardo was a fantastic sales representative who helped me get the best car for me. He looked out for my best interest and explained everything thoroughly.

Lately it’s an inconvenience to them to service your vehicle without an appointment. Three separate occasions, three different issues and it’s been an average experience. This didn’t use to be like this at this dealership!!!

Fernando Medina fué excelente y me ayudo en todo lo q necesitaba. Hasta con mis nińas fue un amor. De vdd q la mejor experienciaaa. Lo recomiendo.

It has been a year since I bought my car thru AutoNation Toyota winter park first time and definitely best experience ever from sales department to service department I would definitely recommend to friends and family A+

Tome la cita para un servicio de mi camioneta, y me atendieron el día y hora que yo tenia disponible. Y el tiempo para su realización fue dentro de lo previsto.

Quick and efficient. Everything is run like clockwork at this dealership. I go for all my Toyota needs. The service employees are knowledgeable and upfront with pricing.

I highly recommend Fayez for his excellent service throughout the purchase of my new car. His professionalism, expertise, and attention to detail made the entire process seamless and stress-free.

Pues es alli donde hago mi movilidad esplendida posible.

Reply to dealer: I have tried multiple times to reach out to the dealership and have been ignored. If you contact me and actually respond I will gladly remove my negative review, however, a generic response does nothing to solve the problem. Dealership is very responsive at first but when you ask for an out the door price it seems like they don't want to give you one and ghost you. It's been 5 days and I've reached out to 2 different people at the dealership and have been ignored

Fast and reliable . Service is great and the crew are friendly.

El día de ayer lleve mi RAV-4 a mantenimiento y en el proceso de espera me aborda Alexander Pillot Hernandez y me empieza a ofrecer opciones de cambio para tener un vehículo más grande y cómodo, caminando por el dealer revisé varias opciones y el siempre atento y enfocado en lo que yo quería, después de terminar con el servicio de mi RAV-4 yo decidí ir a casa y esperar unos meses para ver más opciones, pero antes de terminar el día decidí volver al dealer y gracias a Dios que Alex aún estaba ahí y pude comprar esta belleza de Pick UP en tan solo 1 hora se hizo todo el papeleo y salí con ella, la verdad que tienen un estupendo servicio MUCHAS GRACIAS ☺️

Fernando and Jessica were great! They were very accommodating!

Giovanni Papini, Moises Campos gracias por su excelente atención y servicio!

I came here only wanting an oil change. But left with a car. Wow what a day! Fernando Medina Amez reached out to me and helped me throughout the process. He was very determined to get what I wanted and advocated for me as the customer. I'm in love with my new SUV!

Rodolfo was very professional, friendly and had alot of patient. He went out of his way to give us the perfect ride! I went there for a specific car but he gave me a better deal & car. I would recommend him to anyone and i will come back to purchase another vehicle with him. Rodolfo fue muy profesional, amable y tuvo mucha paciencia. ¡Hizo todo lo posible para darnos el mejor auto para nosotros! Fui allí por un automóvil específico, pero el me dio una mejor oferta y un mejor automóvil. Se lo recomendaría a cualquiera y volveré a comprar otro vehículo con él!

Todo fue super bien

Great experience from sales to sign in. At closing got a detailed in review of the features on the car and how to use the app. everything was straight up front, had lots of experience purchasing cars by far this was the best. Thank you

Giovanni Papini did an amazing job helping us with our new car purchase.

Great experience purchasing our new car. The team I worked with were attentive and provided great customer service. Belal Odeh kept checking on us while we were waiting. And went above and beyond to make sure our dog had water, too, while she waiting 😍 And when we were transferring items from old to new, Belal went back to triple check we got everything and we missed the CD out of the player. Thanks Belal and Team!

No podemos estar más felices con nuestra compra, sin duda la marca más top del mercado….pero definitivamente lo mejor de todo es la atención de Jesús Rubio y Alfonso Cobos. Súper Recomendados, no duden en preguntar por ellos👍🏽🙌🏽

Dante was very courteous, kept us informed on car, and the wait was exactly what he said it would be. Thank you for your service.

Because they have a very good costumer service one’s you put your feet on the dealer they make you feel like you are in your house they treated you with respect and transparency I highly recommend this dealership. Alfonso Lunar, the salesman that took care of me is the greatest service person in a dealership that I ever meet. He is very respectful and transparency. He is playing you everything from top to bottom. I highly recommended this person and the Financial person that took care of me. He walk me through the whole process. with all the transparency, I am very satisfied with this dealership

Gracias a Alfonso cobos moreno por su apoyo y asesoramiento para adquirir mi nuevo auto . Agradecido y súper recomendado Para todos los interesados

Excelente servicio

Experiencia inolvidable José Ruiz un profesional como pocos gracias a su excelente trabajo encontré el auto que buscaba

it was a great service they complete the service i went for and it took about an 1 and something..

Excellent service provided to me by Rodger A. No pressure and he was able to find me exactly what I wanted within a reasonable time frame and the budget I needed!

I recently purchased a vehicle from Toyota winter park, and I couldn't be happier with the experience. The staff especially (Nicolas Diaz) is very friendly and knowledgeable, and he made the entire process easy and stress-free. From the moment I walked in the door, I felt welcomed and appreciated as a customer. The sales team took the time to understand my needs and preferences, and they helped me find the perfect vehicle for my lifestyle and budget. Thanks once again Nicolas!

Overall happy with service, only thing I would say is it took about 5 1/2 hours with an appointment to tell me my issues was needing a new battery. I did get a new battery with Lifetime warranty which you aren’t getting that anywhere else!

Very nice and professional people. I would definitely recommend all of my friends to a AutoNation.

This was the best auto purchase experience I have ever had, hands down.

Bella was fabulous, very knowledgeable and friendly. He was a pleasure to work with. I would recommend him to anyone looking for a car. He is an asset to you dealership.

The best time I?ve ever had getting my car serviced!

I have always had excellent service at this dealership. They have always taken care of my car in an efficient and timely matter. The technicians I have used have been friendly courteous have kept me informed of the time& services required

Pagamos un cambio de aceite y una rotación de llantas, el auto tenía una llanta con falta de aire hacia una semana , dos días después de hacer la rotación fuimos a una llantera y nuestra sorpresa fue que la llanta quedó en el mismo lugar , nunca hicieron las rotacion de llantas .al vehiculo y cobraron por el servicio .

Súper recomendado por su apoyo para todo el proceso de obtener mi nuevo auto alfonso cobos moreno el mejor vendedor de autonation

Joseph. Very friendly & professional

Alex Pilot exellent sales person, he will go an extra mile to help you find the right vehicle. Edmundo at finance will explain you all the financing without hiding anything. You can buy there with confidence.

I want to thank everyone but specially Mr. Alexander Pillot and Mr Edmundo. I got there with no expectations since everyother place that i went say no. I told Mr Pillot my budget and he went with it. They even spent more time in the office just to make sure that all my questions where answered. Thanks to them, i can now say that i have my first car (Kia Forte 2018) Thank you for being an awesome team and thank you for helping me when i really needed.

Been having a quality time as they answered all of our queries convincingly. Great customer service.

As soon as we walked in, we were greeted by a rep named Angelo who was very friendly, asked us questions and gave us a step by step on the process of buying a car. Angelo, showed us the best options, walked us through the car's pro's and con's of the car. Next, once we picked a car we liked within our budget, he was able to explain the process of trading-in our 2022 Ford explorer. This took about 10 mins in getting the car appraised, we were upfront on what we were looking to do and Angelo was able to work with us. Buying a car with Angelo at AutoNation Toyota was an overall great experience. There was a mix up with another rep and the car we were looking at. However, the way they communicated with us really showed my wife and I, that it wasn't another car deal but they wanted to build our trust, our relationship and earn our business. I saw how they collaborated as a team. At last, we are ready to sign, Edmond, on the finance team, greeted us very nicely, he went over the process and explained the paper work. He went over the most important parts in detail including adding GAP to the car. The overall experience at Toyota from the beginning to end was seamlessly great and not one time did we feel it was another car deal they were getting or that we spent 3+ hours there. We stepped out in faith with Toyota and we are happy we did. Thank you AutoNation Toyota!

Quick and comfortable

Siempre había ido al servicio de mi Tacoma sin previa cita, pero la última vez hice cita y me atendieron muy rápido, el sr muy amable, buen servicio.

Service department was fast, and provided a very good customer service. The waiting area very spacious and have activities for kids .

Mike Carilan, my service advisor on March 21, 2023, was friendly and professional. I have been having my service done here on my prius since 2016 and never had any issues with the work done on my car.

From the moment I drove in, I had a good experience courtesy helpful, and they answered every question I ask. Great service thank you

Took my car for 5,000 miles service and I was pleasantly surprised how quickly it was completed. Thanks

TODO FUE EXCELENTE, JORGE UN GRAN COMPRADOR

Joseph B is an excellent sales Rep. I highly recommend him for all and future assistance.

Exelente atencion y muy buena comunicacion de parte del.personal de Ventas y Finanzas!

They are pros in service, maintenance and selling.

I dropped off my truck the night before service and they were done within 45 minutes of opening the next the next morning. Super busy place but super convenient.

This is my 1st car , team helped in details very nice, thank you Eduardo Abreu Mayol and Christopher. they support and clarified my quires.

The seller and finacer were noce and professional. They really treated me like family and were able to get me a comfortable monthly payment on my new vehicle.

Muy agradecida con la atención de mi vendedor, Marcos Perez Muñoz, muy profesional y atento en sus diligencias. Este es fue punto muy importante para sentirme a gusto y con seguridad iniciar el trámite.

Amazing staff. Can't speak enough how Johan helped us through the process. Exceptional service. Would truly recommend Johan's help.

Smooth buying experience. Ask for Joseph Beabraut! Very personable, knowledgeable, and easy to work with!!

Javier Paez gave us a great customer service. Excellent person.

Great service at a great price! Always satisfied with quality service! Thank you Rommie and Eddie!

He hecho ciertos negocios en AutoNation Toyota Winter Park, de los cuales todos y cada uno de ellos estoy completamente satisfecho, es un lugar con una atención increíble y un ambiente agradable. Luis Beltre y Alfonso Lunar, ellos fueron dos trabajadores impecables y si no fuese por ellos no estuviese en esta situación tan positiva. Son unos trabajadores increíbles que ayudan al cliente en todo lo que necesitan. Muy satisfecho con mis compras y por su atención. 100% recomendado.

Your company blessed me with new windshield wipers for FREE! The employee who came to install them was right on time, he was friendly, fast, and efficient.

Excelente atención equipo y vendedor , extraordinario

Was told I only had 1mm of brake pads left on my rear pads, when I got home to replace the pads, I was quite upset to find out I had almost 10mm of pad left.

Quick and easy transaction to sell my car. Thank you Ion Ciobanu

I bought my last 2 cars in Toyota Autonation and 70% of it is due to the great service they provide.

Excelente vendedor en su trabajo muy amable Gracias por la ayuda

I hear a noise from front of my Rav4 2020 when its A/C is working. I brought it to toyota orlando and they only changed the filter and issue was not solved. Then at Autonation the reason could not be diagnosed and company was informed. My car was there for 1 night and I was told to bring back my car again after couples of weeks. I brought again my car on Saturday and waited there for 3-4 hours there and they just lubricated some belts and told me now it’s done. I was surprises how they solved an issue for which may car was there for 2 days in just 3 hours and just with some lubrication. But, after picking my car and driving to home I was hearing the noise that was not gone.

Amazing service

Excelente servicio. El señor Enrique me atendió muy atento en todo

The line was fairly long upon my arrival but the associates were attentive in letting me know they would be with me as soon as possible and even passed out some lunch while we were waiting! The service on my vehicle was great and it took a total of about 2 1/2 hours.

I love Autonation Winter Park. I wanted a Corolla and thought it was in my price range. Unfortunately, when I went to the local dealership in Cocoa, they wanted $6000 over msrp! So I gave up the idea. However, a call to Autonation proved that they would sell me the same car for $6000 less! They also cover all services (including oil changes and repairs) for 45,000 miles. They are friendly and informative. The services are easy and they offer free drinks while we wait. The last time I was there, they gave me a free lunch. It was so nice. I don't trust anyone else. I have not had good experiences with those guys in Cocoa. I drive to Autonation happily to get taken care of.

Thanks Auto Nation Toyota excellent attention.

Service department was very attentive. They even had a guy come around to see how long I had been waiting which is a great addition to a service department. It shows they care about our time

I worked with Eduardo and his service was great. He was genuinely very kind and went out of his way to find me the best deal for the exact car I wanted. The service overall at Toyota was incredible and timely. It didn't take hours and hours to be at the dealership anymore. Plus they have an amazing coffee machine (try the French vanilla!) and regularly give lunches to clients. They really care about their customers. 10/10 would recommend!

Love Austin Prisbey & Tonia Holt. Salesman & Finance Mgr. This is the 2nd 4Runner I've purchased from AutoNation in W.P. 1st time dealing with Austin, 2nd time with Tonia. Both of these young persons are top notch. I'd recommend both to anyone who's currently in the market. Best price & best customer service of any Toyota dealership I've made contact with. FYI - When I was shopping for my 1st 4Runner, I contacted 7 Toyota dealers all through Central Fla, NONE could match AutoNations prices. Obviously this was the main attraction at first. The customer service & attentiveness sealed the deal.

Fast and efficient service.

Took my Toyota here for a 5,000 mile check up. I was really impressed with the number of workers there to assist. Even though it was my first time there, it was really easy a clear where to go. They had my work done in less than an hour. I will definitely be returning there when I need some work done on my car.

Cory Pope is a terrific service advisor and kept me up on the services my prius needed

Excelente todo fue muy r�pido me regalaron un agua mientra esperaba todos muy atentos

Muy buena atencion

John Torres was our contact and when we got there he was already waiting for us with the car keys on hand. For any particular reason I think he knew we wanted that car, so he make sure everything runs smoothly and it did. He was attentive, courteous, respectful, very friendly and he answers all of our questions about the car. I also want to thank Miguel the finance guy. He guide us through the whole process and explain everything about the financing of the unit in detail so we understand it and didn’t rushed us to sign anything before we were able to agree on. Thank you both John and Miguel for the good experience.

still having issues with the repair.

Muy Buena atencion y comunicacion de parte del personal de Ventas y Finanzas, asi como un ambiente adecuada con comodidades para toda la familia y buenas alternativas de compra.

Excellent customer service and knowledgeable with quick turnaround. I would recommend automation Toyota of winter park any day and would purchase another vehicle in the years to come

Inventory on the website saying ?available? is misleading.

Fantastic experience here. Professionalism, attention to details and a very friendly salesperson. Call for Moe to have a very special treatment.

Honest, Modestly Priced, Excellent Service

Tony and Dawson were amazing. Made things easy and simple. Loved my purchase.

Roger Aguilar help me a lot with the process and was very straight forward and to the point

Raul is really excellent to work with. A very nice guy and easy going. Thank you!

El vendedor Andrés Pérez fue súper amable y atento conmigo y mi esposo, me gustó mucho su honestidad y lo transparente del proceso si alguien necesita un carro este muchacho es el indicado , ni siquiera me tuvo que correr el crédito para darme una cotización de los pagos mensuales, de verdad personas con el y Jessica no se ven todos los días, por otra parte mi asesora de finanzas Jessica carrasco es una persona con un gran corazón y súper especial fue muy atenta conmigo y me ayudó muchísimo 100% la recomiendo, les deseo mucho éxito, me voy feliz y contenta con mi nuevo auto

Hoy fui a servicio, sin cita, luego de esperar por más de 35 minutos decidí irme porque no había alguien que hablase español para que me recibiera mi vehículo que requería un simple cambio de aceite. También es deprimente ver que el personal estaba comiendo en sus puestos de trabajo, eran las 11 am del día sábado 18 de marzo de 2023. Sería que llegue a la hora del lunch??

Sold our leased vehicle and it was a good experience and they have a good process. Recommend salesperson Edmundo highly

Luis Reyes and Mario helped tremendously. Would definitely recommend them

Service was fast and everything prepared in advance and on time. Francisco the salesman I worked with called me and let me know the vehicle I was looking for would be in the next. I was without transportation but he came and picked me up so I could reserve it. Can’t get much better than that. Picking up the vehicle even though crowded was a pleasure.

Everyone was very friendly and accommodating to my needs. They talked ere genuinely concerned how I felt and did what they could to make me satisfied.

Alexander Pillot was extremely professional and knowledgeable about the car I purchased. He was a true pleasure to work with. I would highly recommend him to anyone wanting to purchase a car. Also thank you to Andres Perez who made everything fast and easy.

I have never received a service like AutoNation Toyota. It was absolutely excellent. I did not feel the waiting time at all.

Complacida

Sold my Mazda here, with Ion Ciobanu as my salesman. I have never had any easier transaction than today. What a pleasure doing business with these folks!

Mi nombre es Obed Perez,Compre un Toyota con Subiesky y su atencion y trato fue muy professional y excelente,volveria Otra vez... Gracias

Mucha gracias Andrés Pérez una súper experiencia muy contenta nuestra familia se le agradece un gusto

Excelente servicio, el tiempo de espera fue el indicado 👍🏻

Brendan was great at keeping the service to less than an hour, much improved from last visit

Very good customer service, fast process. This dealer sets fair prices for his client's vehicles. I definitely recommend it if you want to sell your car. Thank you very much autonation and Adonis Tiniacos.

I had the best Experience with salesman Francisco . He was so helpful. He did not go home that day until he found me a car in my budget. I highly recommend this place .

I was treated as the serious buyer i was and with thr respect i deserved. Raul Colmenares and Tony Geagea were great to work with

The overall experience was O.K. The technicians were courteous. I had an appointment at 1:00 p.m. and arrived at 12:30 p.m. I told the technician that I would be waiting for my vehicle to be repaired. The technician let me know that it will be a while. I replied a couple of hours? He said about that. The technician let me know that I could get a shuttle to take me home. I decided to wait. After two (2) hours I texted the technician asking if my vehicle is done. He said that it needed a cooling valve and quoted the price. I agreed and asked to get it done. The technician also checked my extended 100,000 mile warranty and said that the repair is not covered. After four (4) hours of waiting, I texted the technician again asking for the progress. He replied that he is just finishing the paperwork on it. Yes, I was offered a ride home, but waiting four (4) hours is an extensive period of time to wait. I have been a customer of this dealership since 2015 and purchased two RAV4's at this dealership and never missed a maintenance service on any of my cars. I feel that the technicians are rushing and are unable to provide the service that I am used to by this dealership. It seems more like an assembly line and not a customer oriented company anymore.

Awesome service, quick, efficient!!

excelente atencion al cliente servicio eficas y a tiempo

Mr Cameron was great helper. All others employees were friendly and so welcome. I?m definitely come back for service. I am definitely come back there to get a future new . I?m referring my friends to come there service as well.

Scheduled the car for new tires and alignment. The service was performed as scheduled and done expeditiously. A very easy scheduling/pickup for me. Kudos to service advisor Ben Smith-been going to Ben for many years and, as always, he's professional, efficient and easy to work with. I'll be backkkk . . . (next time I need service) :)

Received all of the help needed. The team made the process quick efficient and beneficial.

Good honest service !

Sold my car to Enrique. Was a very easy experience for me. Top notch communication and would absolutely recommend this spot, if you’re selling or buying a car

Oscar Luna is the best, he has been taking care of me and my car for years.

Great experience. Quick, friendly, and helpful associates. Alfonso assisted me & was very informative! So happy I chose AutoNation WP to help me with my purchase!

Yo estoy muy satisfecho con la atención excelente que me dieron este dealer auto nation toyota en winter park,donde pude comprar mi 2023 toyota corolla, me ayudaron y me proporcionaron una atención 5 estrellas en especial guillermo avendano quien me vendió el carro y estuvo conmigo apoyándome de principio a fin.Tambien agradecido de todo el team que participó para apoyarme para lograr esta compra .Excelente servicio y atención y profesionalismo.Yo le recomiendo 100% este dealer a todas las personas que quieran comprar un toyota,vengan aquí a este dealer y contacten a guillermo y lograrán un buen negocio.

Javier Paez gave us an excellent customer service. Thanks for all your attentions in this purchase process.

Great service from start to finish, I always get my regular service for my Toyota here and they’ve been great, this time I got my windows tinted and Wesley made the interaction smooth and seamless, he’s very professional, respectful and courteous, explained the process really well and kept me updated the whole time, definitely exceeded all my expectations, I couldn’t asked for more.

The experience was good and and bad. Still will recommend this dealership even though the long wait and no response from my advisor. It end up being great day when they took off some percentage on my total.

sobiesky was so patient with me he played a huge part as to why i closed on my car.

La atención de este autonation es la mejor, excelente en todo lo que hacen. Gracias

Good job! They were very quick. I had enough time going back to my work.

Un trato especial, personalizado en todo, amables y resolutivos, este equipo brinda la mejor al cliente, para mí una gran experiencia, saludos

Great job getting me in and out on time so I could get to work!

Título: ¡Excelente experiencia de compra con José Abel Ruiz! Reseña: Hace poco adquirí un Toyota Corolla 2023 nuevo en AutoNation Toyota Winter Park, y debo decir que mi experiencia fue increíble, especialmente gracias al vendedor José Abel Ruiz. Desde el momento en que entré al concesionario, José me brindó atención personalizada y se tomó el tiempo necesario para entender mis necesidades y preferencias. Durante todo el proceso de compra, José demostró un gran conocimiento del producto y respondió a todas mis preguntas de manera clara y precisa. Además, me ayudó a encontrar la mejor opción financiera y me explicó los detalles de la garantía y el mantenimiento del vehículo. Me gustaría destacar la actitud amable, profesional y honesta de José Abel Ruiz durante la compra de mi Toyota Corolla 2023. Definitivamente, hizo que mi experiencia en AutoNation Toyota Winter Park fuera excepcional y, sin duda alguna, recomendaría a José y este concesionario a mis amigos y familiares. Si estás pensando en adquirir un Toyota, no dudes en visitar AutoNation Toyota Winter Park y preguntar por José Abel Ruiz. ¡Estoy seguro de que te brindará el mismo nivel de servicio y atención al cliente que yo recibí! Una vez que hayas personalizado la reseña, siguiendo los pasos que te indiqué anteriormente, podrás publicarla en la página de Google del concesionario AutoNation Toyota Winter Park. ¡Buena suerte y disfruta de tu nuevo Toyota Corolla 2023!

I arrived early for 11:30 service appointment. Sat in my car waiting to be written up till 12:15ish. Employees were courteous.

Awesome experience with the salesman Alexander Pillot. Would reccomend to anyone looking!

I was at the dealership for 4-1/2 hours. My SUV wasn't in the bay until 11:30 after I texted my advisor. I texted again at 1:00 pm and was given a list of critical recommendations. I asked the advisor to see me in the waiting area to go over the recommendations it turns out they weren't very 'critical " just advised. My departure was 1-1/2 hours later. A letter in the waiting area states to call the service manager if your wait time is more than 90 minutes. I got a voice mailbox with no return call

My experience about AutoNation Toyota Winter Park, was excellent, fast . I recommend this place.

Great service from start to finish, I always get my regular service for my Toyota here and they’ve been great, this time I got my windows tinted and Wesley made the interaction smooth and seamless, he’s very professional, respectful and courteous, explained the process really well and kept me updated the whole time, definitely exceeded all my expectations, I couldn’t asked for more.

Fast and reliable service.It took less than a day to release my car.Very accomodating staff, answered all my inquiry.

The customer service at Autonation winter park is easily the best I have experienced when buying a car. Moe and Adam were excellent to work with, very knowledgable, and got me the best deal. Autonation doesn?t do markups past MSRP unless they?re from the distributor, NOT the dealership. Overall, a great experience.

I always bring my car here but primarily to have a specific service tech, Cory Pope! He is knowledgeable, friendly and isn?t trying to just make a commission but rather he is there to actually help his clients. The floor manager (Nick) may not be the most helpful and made me feel dismissed but Cory has always been awesome!

I bought my 2016 Camry and I have had it serviced at Autonation for any service The service center is top notch

I always come here for my cars service. I bought my 2014 corrola here and had a great experience, and 9 years later I'm still coming back for service on it.

Autonation was great. Pricing was straightforward without unexpected fees, staff were quick with their communication and very helpful. It took much longer at the dealership than expected, but overall service was excellent.

Tom, our service manager did a very good job keeping me posted on the progress. Enjoyed the coffee.

Very attentive and awesome customer service from Balal Odeh. He answered all our questions and listened to our needs. He made buying a new car and trading in our car an easy process.

First time buying a car and Rodolfo made the experience worthwhile. Tiene la paciencia de un santo. Muchas gracias por toda la ayuda y el positivismo.

El agente Jorge Ortiz excelente y profesional la demora demasiada 3 horas por lo demás satisfecha

customer service there great

Service was great. My delivery date needs to be changed to June 25, 2022. That's when I received my SUV. Thanks 😃

Good atmosphere, friendly people

Superior recomendado

Had trouble getting car to start and went across the road to autonation for help. Had trouble to get Nick the manager in the Service department to help However, The Manager over near sales and finance (I Hope I Spell it or heard it correctly) Victor Churon was more than happy to help. He call an Associate Jose Churino, who grabbed a jump box and walked across thes street t help. He didn't even want a ride back. Thanks guys for all Your help.

Completed service in under 1 hour. Friendly staff. Only negative is the car being washed - my car had spots everywhere. So I’d say skip the car wash they are in to big of a hurry.

It used to be good customer service compared to Toyota of Orlando, but as of today, it ranks up there with them. 10:00am appt, 11:30 just took to bay for inspection, 1:00 pm for over $2,000 of recommendations, Now 1-1/2 hours for service, minus the ridiculous extra recommendations. I called the service manager previously as stated on the letter in the waiting area about no more than 90 minutes for service and never got a call back. I did like when Gerry was a service advisor, honest and professional.

I arrived at 9:45am for my 10:15am appointment for a flat tire. The check in was easy and timely. I was told the tire could be repaired and it would take about an hour and a half to two hours. That is too long just to repair a tire that had a screw in it. The repair was not finished until 12:30pm. I didn't leave the dealership until 12:41am. That was way too long.

Overall good quality workmanship and efficiency. Staff was very pleasant.

Excelente trato y atenci�n. El veh�culo se siente como nuevo despu�s del servicio.

Was satisfied with the work done on the vehicle and the technician was very friendly and explained what was needed to be done on my vehicle.

Mi experiencia fue muy e exente gracias a todos por su amabilidad y atenci�n al cliente

Sal, Jesus Crespo, and Ekhar worked with us to fix a mistake that occurred during the sale. It was stressful at first, but we left pleased in the end.

Rodolfo has been amazing,humble and extremely patient, understood our concerns and answered all of our questions, Pedro was equally as great; he reassured Rodolfo's recommendations and gave us great insight to our deal , will definitely recommend them!

It is very nice experience with my last service. Supervisor explained all the parts of services. Have wonderful experience

Excelente Atención muy bien asesorados gracias a Raúl Colmenares y Roger Aguilar

The Service reps are always courteous and keep you informed. I never feel taken advantage of. They’re honest about telling you things that can wait come in terms of service maintenance. I love that they play movies in the screening room while I wait!

Car was serviced within 1 hour. Subway sandwich was provided during my wait time.

Excelente!

Son los mejores, te ayudan hasta el final y no te vas hasta que te montes en el carro de tus sueños

Reynaldo Gomez was great. Came on a Saturday and didn’t come to an agreement and called me back 2 days later and made it happen. He’s a great salesman and amazing human being. Honest, and we did not feel pressured to buy at all. I recommend him to everyone I know. He definitely deserves a promotion due to his knowledge and he’s very charismatic. People person and I felt good.

I called AutoNation Toyota Winter Park and asked about a Toyota Camry. Roger took my information and said he would contact me regarding pricing. Two days later and I still haven’t heard from him.

Gracias por la atención de Rodolfo y Freddy

Thanks to Andrick, this was so far my best experience coming to Toyota Maintenance, thanks a lot

I was very well attended by Mr. Jesus Ernesto Nunez and his management. Excellent service, store and work environment.

I had a great experience, all of the employees were very nice and even gave out free firehouse subs to everyone waiting for their car to be serviced.

Very efficient and fast work, my car was done under 1 hour and the lobby was comfortable I was able to continue my work while I waited for my car to get done!

Quiero expresar que hace un mes realicé una visita a AutoNacion, donde experimente una gran satisfacción durante la estadía. El excelente servicio que presta a sus clientes de sus instalaciones.... Mi mayor alegría fue que pude adquirir un hermoso vehículo Toyota Corola, eso gracias al valioso asesoramiento del Dealer Jesús Nuñez, que con su experiencia y alto profesionalismo y su atención esmerada logró que pudiera comprar mi vehículo.... Agradecido apreciado Jesús, por su valiosa e invaluable ayuda.. Finalmente, gracias al Consesonario AutoNacion por todo.

He was absolutely great helped me with everything and went above in beyond to make my purchase the best experience cause I came in with a problem also Luis Reyes Matos needs an award he’s your best worker his skills are off the charts

Alexander Pillot, Was very helpful and pleasant.!

Andres Perez me atendió muy bien sin mucho rodeo nos explico muy bien todo y acepté en fin me sentí a gusto con su servicio

Sohil was amazing. Asked me my priorities and then started showing me options. A very easy buying experience and very informative. Highly recommend!!!!

Sales guy was very helpful and didn?t push. We looked at a few cars and then did the numbers and the paper work portion was a little slow but not too bad.

On 03/1/23 my appointment was cancelled without any reason on the same day of service. I called and the lady over the phone was very nice and apologized but she couldn?t understand why it was cancelled. She was able to get me in the same day and offered a $10 dollar discount for the inconvenience. When I arrived for service, I pulled up and was received by a nice gentleman he was just seeing what I needed and told me someone would be with me shortly. Couple of minutes went by and sitting on the outside desk there was the service advisor just sitting there. Ok I thought maybe he is gathering his stuff to get me started. Another call pulls up next to me for service and the service advisor saw that it was a younger woman and skipped over me and went directly to her first and got her car into service before me. Later, Stewart who seems to be the manager trying to improve the service and he had to come to me just because nobody else did. Got the service done and even though there were notes on the service paper work for the $10 discount, it was never applied. On 03/10/23 I special order a part with the vin # to make sure it was the correct part since they don?t refund special orders. Got the part took it home. It was a water valve bypass that is starting to go out on my many Camry, Corollas and RAV4 and Toyota refuses to recall. And when I take everything apart and try to install the new one it wouldn?t fit. I called Toyota parts they had me on hold for over 30 minutes, I had to drive to the dealership because they never picked up. The guys at the counter told me that there were notes in the system about that part about fitting issues and to sell a different part # instead of the one they sold me and that the new one would arrive on Tuesday morning. I took out my Saturday to fix the vehicle since Toyota charges over 500 dollars to do and now the car can?t be driven for 3 days since they overlooked their notes originally. And they charged me the difference. He just said sorry. I bought a 2019 RAV4, 2019 Camry and 2021 Tacoma all in that same dealer. None of that matters to them.

Excellent care! Good customer service and treat! My helpers are the best Luis , Argenis and Austin! I appreciate your help thanks! Recommended excellent customer service.

I am very happy to work with you

About 2 weeks ago I bought my vehicle from AutoNation Toyota Winter Park. I'm very happy to say that to the service was excellent, smooth and all my questions and doubts were answered. I want to thank Isaiah and Miguel for providing excellent and way behind service. Thank you

Buscamos en todos los Toyotas de la Florida Central por este carro. Aqui en AutoNation nos dieron el mejor precio, la mejor atencion de los vendedores profesionales, nos trataron con respeto, amabilidad y coordiabilidad a pesar de ser un lugar tan ocupado siempre muy atentos y se acomodaron a nuetras propuestas para llevarnos el mejor auto como lo deseabamos. Nos ayudaron con la compra a buen precio de nuestro viejo auto y con la financiacion nos ayudaron a tener un excelente resultado. Nuestros vendedores estrellas fueron Ramon Velasquez y Giovanni Papinizer. Igualmente sus Managers, un gran equipo!! Muchas gracias a todos. Se los recommiendo!

Siempre ha sido un buen servicio rápido y profesional

El mejor vendedor! Muchas gracias por tu paciencia y por amabilidad, ame ese legar por tener este tipo de personas, GRECIAS ELIEZER ZABALA🙏♥️

Eliezer, Thank you for very much for helping me with the purchase of my new vehicle!! I’m super happy 😃

The service rep was great however I was told that it would be 1.5 - 2.0 hours but was there for almost 3 hours for a tire rotation and air filter change. I also noticed after I left that they did not put the tire caps back on my tires.

Great experience as usual. I've taken my car for service here for years now. Oscar Luna has been my service representative for most of those many years and I wouldn't change him for anything. He's always friendly, courteous, and helpful. You're very lucky to have him as part of your team! And I'm very lucky that he's my service representative!

From start to finish was only about an hour. Very efficient and friendly staff.

As always, great service. I was able to get a loaner to continue my daily work routine, while the tecs were performing maintenance services. I was informed about some recommended maintenance service and the cost, some of which I agreed to be done. My 2018 Tundra has 173k miles, always serviced at AutoNation Toyota, and runs as smooth as the first day I bought it. Thank you

Excelente servicio!!! Alexander Pillot!!! Gracias a la flexibilidad y el trato de amigo que me dieron, pude negociar las condiciones de compra de mi vehículo. Salí con tremendo carro, una garantía como ninguna y toda la información necesaria para el disfrute de mi auto. Recomiendo totalmente comprar su vehículo con ellos!!! Rafael Ocasio

Joseph, me encantó tu excelente servicio sigue haci con tu carisma, empatia y respeto hacia los demás sin importar nada.

Gracias a Jesús Nuñez por la atención que nos brindado y todo el personal en general muy buen ambiente Jesús Nuñez recomendado 100%

Excelente profesional , muy agradecida por tu atención jesus nuñez , excelente vendedor gracias.

I walked out happy after experiencing great customer service here. My sales guy was Alexander Pillot and he helped me every step of the way. I highly recommend him! Thank you..

Muy agradeciado por el profesionalismo, cortesia, transparencia y rapidez en la compra de mi Camry 2023. Gracias Alberto Romero!

Very Nice people here ! Alberto in an excellent advisor !

So a couple of nights ago I contacted Auto Nation Toyota with questions about the 2023 Corolla Cross. My my mom was interested in purchasing a Toyota. I suggested the Cross. So I ended up getting connected with my man Dawson Campbell, cool dude. Dawson has been very helpful in the process. So basically I set up an appointment with Dawson to check out a few vehicles, moms showed up, Dawson took care of her and she left very satisfied with the level of service she received and knowledge of the vehicle she looked at. She said with process was pretty much hassle free. My mom is a recent widow due to covid and has very nervous about interacting with people. I think she had a good experience due to the fact that she had no complaints about her experience this time as she did in the past at other dealerships.. So I wanted to give a shout out to AutoNation Toyota in Winter Park for offering a great service experience by way of Mr. Dawson Campbell. Thanks guys!

Alexander was very helpful in choosing the right car for me. He was very patient and knowledgeable about all vehicles.I would highly recommend coming here for future car purchases.

I bought a Toyota Camry 2017 and after a year the paint of the hood was peeling off, I can see now the color of the paint is lightly different in this part even when the carmax showed that car wasn't in an accident. the manager's excuse was that it happens because of the stones on the road; We have three more older vehicles at home and none of them have that problem. Be careful because this people don't take responsibility after the sale is done.

Friendly Staff, on your side, and the service department is quick. Less than an hour for quarterly maintenance!

Great prices and very ethical people who work there. Also if you buy a used car , the car is checked out thoroughly.

Excelente atención de parte del vendedor Elio Di Sisto, David Abad, Pedro Von Fridrich, muy agredecido los recomiendo.

Me alegra poder haber conocido al Sr.Giovanni. la atencion de este vendidor fue excelente, se esmero por que estuvimos conformes y satisfechos en todo momento. Hizo de la compra un momento muy ameno. 100% recomendado. I am glad to have met Mr.Giovanni. The attention of this seller was excellent, he took great care so that we were satisfied at all times. He made the purchase a very pleasant moment. 100% recommended

I pay for my service, so I don't believe they are doing any favors, and also who knows what goes in the engine of car.

Sr Eduardo Abreu Es Excelente Su Atencion Y Dedicacion Lo Recomiendo Ampliamente me resolvio todas mis dudas es muy responsable

I loved my experience and with this place because of Moe. He was amazing, I knew nothing about cars when I went in but he made sure to listen to what car I needed and helped me get the car best fit for me while explaining the thorough details of the car. He was there for the whole process and ensured everything was running smoothly while also thoroughly following up. Would definitely recommend Moe to help you through everything.

Fernando Medina Buen vendedor

Jose Fonseca helped us with our purchase today! So happy with the new Corolla Hybrid

Dawson has been great since day one very straight shooter and super humble got me a great deal

Excelente

Great service, i’m so happy with this great dealership also so happy with moe he was very helpful and honest with his service he helped my friend out the dealer and gave me some information and knowledge about some cars that i was looking for the future. Once again great dealership and great service from moe very talented human being.

Exelente atención y amabilidad del Sr Eduardo Abreu. La información de los productos es muy buena y extensa. Explica a detalle las características de los productos

Muy amable la atención y el servicio y el tiempo que ofrecen se cumple con lo ofrecido

El sr Eduardo el loco , muy amablemente me informo sobre las dudas que tenia sobre el auto que necesito comprar . Gracias por la paciencia .

Excellent customer service and attention. I recommend Mr. Eduardo Abreu when you visit this dealership, he strives to give an extra mile in his work, friendly, cordial and very professional.

Me sentí muy confortable con el trato y calidad de servicio ofrecido por Juan Moreno , definitivamente pudo conseguirme lo que yo buscaba sin ninguna presión , también un excelente servicio de parte de Pedro y Jesús Rubio pues me consiguieron un financiamiento hecho a mi medida. Gracias por todo 100%Recomendados

La experiencia con Eduardo Abreu fue muy agradable excelente vendedor aclaró todas mis dudas

Alberto Romero provided fantastic service!!! would definitely purchase through him again!! thank you!

I am very happy with my friend Egleiza Abreu, she is an admirable honest person, hard-working and above all a good friend.

Hola me gustaría recomendar a Eduardo Abreu, ya que sus consejos a la hora de comprar la camioneta tuvo razón y era lo que mi familia y yo necesitábamos. Gracias por su gentil trato y recomendaciones.

I had a great experience. Michael Clauss was excellent with his customer service. He was more professional than five other dealerships reps who contacted me. I recommend him highly. He was professional, and he listened. He made this whole experience a positive one. Miguel was great too. I will definitely be buying from them again.

Elizabeth was very courteous and knowledgeable and not pushy during our visit and plan on definitively using her in the future and hope to refer my friends to her! 5 star treatment! HB

Excelente atención de parte del señor Eduardo Abreu en darme información sobre los vehículos, gran paciencia de su parte ya que soy un poco temático preguntando sobre los detalles mínimos. Excelente calidad en la atención.

Excelente atención de parte de Alfonso Lunar

Con el Sr: Eduardo Abreu la experiencia fue muy buena y excelente con la información de vehículos. El mejor trato como vendedor.

Great service and fast

Great team! Elizabeth Briceño Torres Wow! Super friendly and very knowledgable Will refer friends and family in the future.

Moe from Toyota helped my friend buy a car and made the process so easy. he was there to answer every question she had and made sure she was confident in her decision. i would definitely go back to him and would recommend him to everyone!

I had a good experience with the seller Eduardo Abreu since he is a very patient seller, and he gave me the best information to make the decision to buy my vehicle. 100% recommended.

servicio excelente. y en el tiempo prometido

Andrick was my attendant and did an excellent job explaining my car’s maintenance needs and about general times to check on systems like the AC and the Fuel Intake. I have always had great attendants at Toyota Winter Park!

I went to Auto Nation with a certain car in mind. Alberto was my salesman and he showed me exactly what I was looking for. However, I kept on looking at another car completely opposite of what I was expecting to purchase. He told me to give it a try since I kept going to look at it over the two days. Alberto was great, convinced me to give a drive and I made up my mind to buy and I couldn’t be happier.

Me fui muy alegre de la toyota gracias a Luis de financia y Alberto, nos ayudaron demasiado. Agradables personas, nos hicieron sentir cómodos y muy bien ♥️

Toyota AutoNation Winter Park was fantastic to work with when we bought our Certified Pre-Owned Sienna recently. The salespeople all worked together bc they’re on salary, not commission. There was no high pressure sale, and they made themselves very accessible for follow up questions after the sale. I would buy from them again.

The dealer did everything he could to help me, but the dealership was too busy. Even though I schedule an appointment, they took 4 hours to change my oil and rotate my tires. It was very frustrating. The car was full of paper in the floor & seat. it was very dirty inside. My seat was full of pieces of white plastic that I have no idea where it came from.

Tenho que agradecer demais ao Jesus Nunes, e Jessica do departamento Financeiro, por ter me ajudado a ter tirado meu carro…. Eles foram muitos atenciosos, e pegou o meu caso, como se eu fosse deles… Recomendo bastante, e sem chance de dúvidas, faria negócio com eles… Também quero agradecer ao Fernando Medina, por ter sido muito atencioso e prestativo… Esse lugar só tem pessoas do bem, e cheio de entusiasmo e amor 💕✨

Muy contento con mi auto. Muchas gracias a todas las personas que hicieron posible está compra. Y no puedo dejar de mencionar el nombre de estos dos hombres que hicieron todo lo posible para verme complacido Marcos Rincón y José Ruiz.Gracias

The dealer did everything he could to help me, but the dealership was too busy. Even though I schedule an appointment, they took 4 hours to change my oil and rotate my tires. It was very frustrating. The car was full of paper in the floor & seat. it was very dirty inside. My seat was full of pieces of white plastic that I have no idea where it came from.

Friendly stuff good customer service .willing to help make customer happier with a new car .highly recommended . Chafik and suhail they are rock star they know what they doing I’m very happy with the work they provide after been in many car dealers they make the deal happen and take the car with us in less than 2 hours .

Wish I could give 0 stars. Probably the worst car service I?ve dealt with since I first owned a car. I Schedule an appointment just to wait hours. Warranty work either isn?t completed at all or not completely properly. Management doesn?t care. Going to be contacting corporate.

Fayez was our sales representative. & Miguel our finance associate. Fayez was the best salesperson we’ve had out of all the car company dealerships we’ve been to, best one was automation Toyota because of Fayez & Miguel. Fayez kept us updated through the car process even after hours to ensure we had all the info we needed. He always answered our questions & was patient with us and the process which helped us greatly & feel more confident in buying the car. Wether it was updating us with videos or texts he always stayed on top of things. Miguel in financing gave us good numbers and our best options upfront based on our needs. Best experience out of all we’ve had this was hands down the best, will be returning for all future car needs.

Thank you Elizabeth for your kindly attention, for all info in detail about the car I would like more!! 👍

Excelente atención y servicio de Elizabeth Briceño!! Súper recomendado, gente honesta ✅

Rodolfo was great! He was super attentive, caring and understanding. He went above and beyond all expectations and really made the whole experience super comfortable. I never thought that buying a car would be an enjoyable experience, but thanks to Rodolfo, Pedro and the whole team at AutoNation Toyota now I know that it can be!

My family and I have been Jesus Núñez’ customers for quite a while now and we’ve bought him multiple cars… the service to detail we always get from him is extraordinary and welcoming. He helped us get my first car at a great deal. If we could give him more than five starts we totally would !

Great service!!! Elizabeth Briceño went above and beyond to help me find the SUV I wanted and not only that this is the only dealership that would sell me the new Sequoia at MSRP!!! Would definitely buy from them again!!

Alfonso Lunar me ha estado ayudando con la compra de mi vehículo, muy servicial y atento, lo recomiendo ampliamente.

This review is really just to say, we purchased our cars here simply because of the service we got from Jean Aime. It’s something different to encounter a salesperson who work in your best interest and take time to explain everything, instead of upselling and rushing you because we’ve had some negative experiences from other places. We first went there looking for a car for my sister, and I was looking to change my car as well so few weeks later went back and purchased mine. Honestly everyone was nice for sure but a salesperson is your first interaction and that sets the tone of your experience. And Jean really went out of his way and immediately became a family friend as well.

Excelente servicio de parte de Alfonso Lunar en ventas, su preocupacion por el cliente es increible. Trato sobresaliente sobre cualquier otro vendedor de dealer haciendo que el proceso de la compra del vehículo sea cero traumatica. Felicitaciones a Toyota Winter park por vendedores como este y su manager en fiananzas Luis Beltre. Excelente dupla en atencion al cliente. Mil puntos estos dos caballeros.

Fernando Medina Un excelente vendedor quede muy satisfecha con su servicio ampliamente recomendado

Jesus es un excelente vendedor

En varias ocasiones he sido atendido por Alfonso Lunar, el cual me ha brindado un excelente trato, muy buena asesoría y respaldo a la hora de comprar comprar un auto, los recomiendo tanto a Dealer como a su personal, excelente!

Tuve un problema ahora de ir ha ese lugar cuando pedí que por favor me cambiaras los llantas porque tenías 3 clávelos puesto! Entonces si yo pago por ese servicio porque cuesta tanto que le cambien la llanta a uno?

Muy excelente atención del sol seño Jesús Nuñez

Alfonzo lunar excelente vendedor

Sales person Fernando Medina provided excellent customer service care as part of my new Toyota Camry experience. I highly recommend him and the staff at Toyota of Winter Park for your next car buying experience. Thank you!

I have 2 cars that I bought at Autonation. Giovanni and Fernando helped during the entire process and I’m a happy Tundra owner! Recommend 100%!

My family and I went to Winter Park Toyota to check on our family car and Elizabeth was the person who took care of us. It was an amazing experience. We felt like we were home. Thank you Eli

Ótima experiência, fui muito bem atendido pelo vendedor Erney Osório que me deu total auxílio na escolha do veículo e em todo procedimento. Sem dúvida o melhor lugar de Orlando e região para se adquirir um carro. Obrigado AutoNation Toyota Winter Park

Increíble servicio y atención, 2 años con la atención del Sr. Jesús Núñez y más que satisfecha. si están en Orlando no duden en buscar su asesoría es Venezolano, habla ambos idiomas y siempre contesta cualquier duda que tengas así estés en otro estado!, el mejor!🙏🏻♥️

Arnaldo and his team came clutch when a serious work needed to be done on my vehicle. He was consistent with his update. He save me a lot of money by finding a cheaper price for my maintenance. If the dealership stays competitive with their prices that will help save thousands of dollars on maintenance, my family and I will not go to another shop again. Thank you. Happy customer.

Buen servicio y buena atención

Wish I could give 0 stars. Probably the worst car service I’ve dealt with since I first owned a car. I Schedule an appointment just to wait hours. Warranty work either isn’t completed at all or not completely properly. Management doesn’t care. Going to be contacting corporate.

Friendly staff and good service.

Roger Aguilar has been an absolute dream to work with. He made my car buying process as painless as it can possibly be. He listened to all of my concerns and matched me with the best car for my family and I. He sat and joked with us as we waited for approval and took the time to really get to know us as more than a client. 10/10 recommend coming to see Roger A., and will definitely be back to AutoNation for my future purchases. Thank you Roger, for keeping the safety of myself and my children in mind, and for your effortless charisma.

I visited Autonation Toyota. And got a sale associate named Moe, he was knowledgeable and every helpful. I explained to him what I was looking for in a car and how much I wanted to put down and my payments and did his do diligence with Finance advisor to make it happen. I would recommended asking for Moe and luis whenever you want to visit Autonation and purchased a car. Great customer service and professional

Roger A. was fantastic! Not only was he knowledgeable, but very efficient. He took his time explaining every detail and answering any questions. We didn’t feel pressured or rushed to make a decision. If you are looking to purchase a vehicle definitely go to Toyota and ask for Roger A. He will work his magic stick.

The salesman Fayez was very patient with me & my wife. It was a long process of 4 days but it was worth it in the end.

Fueron muy amables👍🏼 aparte me entregaron el carro antes de la hora cómo estaba programado excelente servicio

So I had originally made three appointments on the third appointment. They actually addressed the issues and fixed it, but that wasn't without contacting the general manager. Nick and I definitely wouldn't recommend having your car serviced here and then when I tried to follow up with my service advisor, Cameron it took five phone calls. I was routed to a call center and nobody knew who my service advisor was or how to get in touch with him. Absolutely god awful and the service manager Nick reggiano, not the general manager. but the service manager is not helpful in the least and wouldn't employ him if I had a company of my own

Original wait period was a little long but once vehicle was inspected and the technicians’s findings was relayed to me the recommended repairs were done in a timely.Very satisfied with the service provided.

The service provided by Eduardo Ramos was excellent. He returned my calls, kept me updated, and was very helpfull. Excellent employee.

Excellent overall,my service advisor was overwhelmed!

Great job getting the service of my car, and the costumer service is amazing

Belal Odeh at the Winter Park (Orlando) Toyota AutoNation was our sales associate. He was very kind, helpful, and explained things very well. He was patient with all of our questions and offered information beyond what we asked. He kept making sure that we knew exactly what we were getting into, and knew his vehicles well. We came in knowing exactly what we were looking for and because of his knowledge and experience, told us more about the car than what we initially knew. He is a trustworthy guy and kept constant communication with any updates for us. He’s like your friendly neighborhood uncle and made sure we were comfortable and at home. He took care of us up until we parted ways with our new car and treated us like family. He was detailed and paid attention to us well.

An incredible place, with super attentive employees who facilitate and help us with any doubts.

My car was towed to this dealer and no one was able to tell me where my car was located. Unable to contact anyone on the phone. Multiple calls and more than an hour waiting on the phone. Worst service ever.

Excelente servicio y rapidez.

Came for maintenance before a long trip. Lazaro was my tech! Always a great experience coming here. Great communication.Upfront pricing, they aren't pushy. Will tell you what your vehicle needs immediately and what is optional. Very satisfied with service

I found the process for purchase easy and NO DEALER STOCKING FEE

Had an appointment for a oil change and it took them 2 hours and 40 min considering I had an appointment.

buena atención de Jesús Núñez 100% recomendado , todo el trámite fue excelente , las instalaciones son impecables, la variedad de vehículos es amplia tanto nuevos como usados.

I been taking my car to Auto Nation Winter Park since 2014 and Corey and Andrick always provide great customer service!! Always given me the best advice on things that need to be repaired. I?m very grateful for their patience and for helping me understand. I can see that both are very happy with what they do and love helping people.

Very good service, nice staff, the service is fast and efficient.

My salesman Jaeshaun was great! Even though I did not purchase a vehicle I now know whati will like to buy. I will come and look for him in the future.

My service advisor was great.I had to purchase a tire and was able to use a coupon from my phone.

Buena todo el personal súper atentos y amable Gracias

Great service department. Easy to schedule, efficient service times and great communication.

Did good, took forever. They were nice though. It really wasn't that amazing of an experience I just want some free gas

More than 45 min waiting to be helped by a Service Advisor, even thought I had an scheduled appointment

Very fast service. but check your car before leaving because it is the second time that I find it scratched

Excellent customer service always . Employee?s are well informed and knowledgeable. Waiting time is always just the right amount of time

My current experience with Toyota went above and beyond. From Nick in the service department to Alex Velez, my Sales Rep was exceptional. Chris, David Mel,the other Velez brother were all very patient, helpful, knowlegable. They did everything to make this buying experience a pleasant one. After the disaster Geico and Hurricane Ian left me with.. I've been with Toyota since May 2015 after loving only Hondas. But this team right here, right now will get my business and are all amazing gentlemen. I will continue to send anyone I know your way!! A huge Thank you all for your help and patience. Alex Velez, you're stuck with me!! C.Rosado ❤

Mr.Juniel Tejada and his supervisor explained me everything and I myself thought I wasn't going to get it, the supervisor talked to mr.Tejada again to get the car on my best option, well I got it and Thank you guys for that!! My wife and I are very happy with our car!!??

I knew what I wanted and I didn?t feel any pressure to purchase a any other vehicle. I received undivided attention. Thank you Auto Nation!

Corey did a great job coordinating everything today. They took extra time trying to find a slow leak on one tire Thanks

I went with the ilusi�n of buying a new car me and my girlfriend we both bought a new car, they add fees that you not requested and went you cancel those insurance in the financial department the loan payment will not change very angry and diss appointed , be careful went you buy a car, we like this dealer better than others but right now we didn?t have a good experience a all

I went there to make a service to my Tacoma and everything was good.

Great experience with wonderful customer service they always was on point on everything they promised

I have Oscar Luna as my service manager for over15 years. Always received excellent service. Looking forward to buying the new 2024 Camry XSE Hybrid. The facilities are also great.

I have been a victim of this fake platform which I lost so much and was really devastated, i had to seek help until I was directed to Stella Morris and his company and Foundation that helped me to recover most of the money I had lost. It was really worth it. I will be happy to share my experience with anybody, you can also connect with him for help. Whatsapp: +1 (978) 245-7519 Email:stellamorris1920@gmail.com

Anthony helped me get me get my car that I had from a previous accident and walked me through all the concerns I had for it. Originally I was waiting for my downpayment from my total loss statement but haven't received it yet and was still able to put 0 down and take the car home the same day which I was really happy about. I also had tints preinstalled onto the vehicle while my last vehicle they didnt have any kind of tints from their dealership so props to this dealer for that.

Excelent service on everything! Special Thanks to the seller Elio Di Sisto and the financial guy Luis Rivero so kind professionals and worries.

Austin is a great salesman, very thorough and professional.

Chris and team in service are great to work with, have total confidence in their ability to get it right the first time.

so good and my apoinmet just to time , 100% recommended

Roger Matos, Marco Rincón y Luis Reyes me siento muy agresivos de estos varones. Personal muy trabajadora y responsable en sus trabajos tratan a sus cliente con mucho amabilidad y respeto

I drive about 70 mi to have Autonation service my cars. Always a great experience. Waiting area has good work area so I can easily work while I wait.

Buying process was better than most dealerships. Dealer accurately described condition of vehicle by phone prior to me driving there. Dealer pricing was fair with reasonable dealer fees. Disappointments were: The dealer was unable to generate a maroney window sitcker. The dealer was to mail me my new plate. They had it on a monday and hadn't mailed it out as of the following friday, so I drove out to get it.

My experience was pleasant and informative.Although they didn't determine the source of the leak they were honest and invited me to get a second opinion

Service was great but for a part that costs only 45.00 I thought it was ridiculous me paying 315 dollars and change, that work was not that difficult so for them to charge me 200 some dollars in labor is BS. Next time I will buy the part and have my friend put it on for me. I am highly upset about how much I paid yesterday.

I wouldn’t agree with their “no pressure” statement. I felt like I was “beneath them” and wasn’t treated with the most respect.

Un buen servicio y la gente que trabaja ahí muy profesionales .

Looking for a new SUV and had gone to Honda and Mazda dealers. Toyota dealership was not pushy and gave me what I wanted for my trade

This is the 3rd vehicle I have purchased from Autonation Toyota Winter Park. I have had nothing but great experiences there. Joseph was great and very attentive.

Done in a timely fashion

I had a great experience. Eduardo was very friendly and informative. The tech was very thorough and efficient. Thanks!

I had an appointment at 9:00AM for conventional oil change, get out around 12:30PM, after been charged for a synthetic oil change and had to wait until drain out the oil, cause tech made a huge mistake....

Overall very pleasant. Good attitude great service and really good environment.

Had an appt for a recall and also received an email to check the battery. I was on time. The recall was already done since July 2022! So I asked to check the battery. Almost 2 hrs later I have to check with my service tech personally since he never responded to my text. He brought the car to me , did not said anything. Six hours later I received a message from him saying my battery was ok! Good thing I had an appt! I never had an experience like this before! I lost my husband 2 months ago and he said the waiting was always long and had issues with the recalls before. ? Hope next time is better!

I had a stalling issue with my Avalon. Service Rep was very helpful and advised that the repair crew went over the vehicle with a fine tooth comb. I left the agency, confidence that my vehicle was Toyota perfect.

Fast service and good customer service. I will continue to come to this dealer because of the fast service

kindness

Roger Agular was very great, we looked around the lot for the perfect car for me. If I could give him more than 5 stars I could thank you guys!

Friendly, courteous and professional staff. Very good service!

Everyone was very helpful and knowledgeable. Moe did a great job in helping me decide which car to buy. No haggle no pressure is the way to go!

Very friendly staff. Quick and efficient process. No problems at all. Answered all my questions and concerns. This is my second car from this dealership.

Very satisfied with service and the polite attitude of the team

Excelente atenci�n por parte de los vendedores y todo el personal! Siempre se preocuparon por atendernos lo mejor posible!! Mi esposa y yo quedamos muy contentos con la compra de nuestro nuevo veh�culo!! Mil gracias y bendiciones !!

My service advisor, Cory Pope was so professional, polite & pleasant, he had my car in & out in a timely manner 2 thumbs up for Cory!

Great service location, all the reps operate at a timely manner. Thank you for your professionalism

I had the best car buying experience at Autonation Toyota earlier this month. Alfred and Luis were extremely helpful and attentive to my needs. They were very clear and thorough with explaining everything and taking through the process. So far I’m very pleased with my car and knowing I have all my warranties gives me a piece of mind. Highly recommend!!!!

Had emergency service needs. They took my car in immediately and kept me informed throughout the day. At the end of the day problem solved. My advisor Thomas was excellent and I will request him for future routine service needs.

This was our second Toyota we have purchased from this dealership. We highly recommend them, although the process takes long they make it a good experience.

I am not giving five stars because I could see that the tires were put at 38 psi when it should be 35 psi and 33 psi

Muy buena la atenci�n por parte de la vendedora Elizabeth Briceno y el gerente de finanzas Marco Rinc�n. Entendieron nuestra situaci�n y nos buscaron las mejores opciones para poder salir con nuestro carro.

Mr Jorge Ortiz provided great service, keeping us informed .explained the parts and repairs given .The service didn?t take long, vehicle was clean. Also the process of checking in was smooth and waiting areas were good

I had a good experience buying my car with this dealership. I was greeted by Juan Moreno who is very calm, professional, knowledgable of both cars and processes, and helps to explain all the steps, coordinates finance, insurance and car delivery (so many things to coordinate and they are very patience, one step at a time). The dealership adds a human factor that is fundamental in the car-buying process, you can check the happiness of the visitors in Juan Moreno's instagram, that is inspiring and make me want to buy the car from them. Overall the process takes a long time, around 4 to 5 hours depending on financial situations and paperwork provided by each person, but they have solutions and things work out in the end, and the facilities are very friendly for this long time, with space for office (workstations), for kids, coffee break, wifi, something I didn't see in other dealerships. Also, I did the checkout process with Jean Conde who is very knowledgable of the banking process and also paperwork, and is friendly so you can have open conversations about anything. All in all, I would buy again from this dealership and hope the post-sale service is as well as the sales service. I already had a short experience of post-sale by picking up my final license plate, it went well, they have ample opening hours (until 9pm) so that accommodates well, and they even replaced a dead key's battery no questions asked. Thank you.

I recommend AutoNation Toyota Winter Park 💯 %. Especially the. Sales person Sohail Sahebi. He is a very professional and respectful gentleman. He went out of his way too provide us an excellent customer service. I strongly recommend to ask for him if you plan to visit this location, you will be more than pleased and satisfied to know what a GREAT human being he is 👍

Went in for service. Easy to schedule on line, quick easy check in process, car ready earlier than expected and they washed it for me! So nice to have a dealership I can trust.

I purchased my Camry here 2/18/2023. I have to say what an amazing experience. Austin and Edward were so kind and helpful! And everyone there was very friendly. plan on buying my next car from here in about 6 months!!

I recommend AutoNation Toyota Winter Park 💯 %. Especially the. Sales person Sohail Sahebi. He is a very professional and respectful gentleman. He went out of his way too provide us an excellent customer service. I strongly recommend to ask for him if you plan to visit this location, you will be more than pleased and satisfied to know what a GREAT human being he is 👍

We had a great experience buying our new RAV 4. The people at Toyota of Winter Park worked hard to help us.

Always a good experience when servicing with Ben Smith.

service for maintenance and price.

Gio was great—professional, friendly, excellent communication. Service was done on time and within the amount quoted.

It was excellent, as always. I am moving soon and I will miss my visits to ANT in Winter Park. I was always treated with respect and honesty. The service advisors, like Lazaro Aguilera, were professional and honest.

Maintenance took a lil over an hour which was fine. David text that it was ready to go to delivery area. Unfortunately the person at the delivery area wasn't there, couple a minutes later help someone else that came after me no a problem. He could fine my keys, when he got them and I get to my car the interior was dirty, the dash and the driver seat with white stuff all over. I went back and told him that it was dirty and I didn't brought my car dirty why I have to take it dirty. He blame the mechanic and didn't like that I wasn't take it like that. He took it again to get "wash" and apparently they clean the seat, the floor and part of the dash but the left side of the dash was dirty. I decide it to leave and clean it home. Not sure why he got mad maybe he needs to find a new job if he can handle the customers. I have been a customer since 2007 and is the 1st time I'm not satisfied with the delivery person attitude. I will still service my car their, hopefully it won't happen again.

Giving a 3 star only because of the insane wait time.. The actual service work always seems to be great! Unfortunately that is why I put up with the wait times.. Sadly, this most recent time was NUTS! I've been going to ANWP for years for all of my service needs. Wait is always pretty bad but this most recent time insane - was 2.5 hours for a simple oil change AND I had an appointment! Service Advisor did not come back to me with other recommendations until after the oil change & 2.5 hours later. I had to go look for him to find out what was going on. Found him at his desk helping another customer. At that point he shared the recommendations which I wound up deciding to do, as I typically do because I have an older car & want to continue taking care of it so it lasts. I asked the advisor WHY, would he wait the 2.5 hours (again for a simple oil change) to give me the recommendations. To which he stated he was "busy" and apologized. He was actually very, very nice but PLEASE in the future PLEASE don't wait so long to communicate to your customer! This now caused me to have to wait ANOTHER 1.5 hours. My advisor was able to give me 20% off which was nice. But the time in the day that I lost cant be replaced. Management needs to do better with scheduling and and overall service times/wait!

I had a scheduled maintenance appointment. The service folks were great got me in and out quickly.

By far the worst experience I ever had with a dealership. They did not honor the written proposal they made to me after I already made the down payment. They wanted to increase the interest rate. The manager was rude and told us to go to court.

Perfect!! Employees are friendly and helpful, and the car service is first rate. Appointments are easy to schedule and the wait time is reasonable. I could not expect anything more perfect. Thank you.

Buen Servicio al cliente, explicaron con detalle todo lo que le hicieron el el mantenimiento

Very good experience overall. Web site scheduling was a mess but the servicing was great.

I always get my car serviced here. The facility is great and the service is outstanding. This visit was to repair a tire that had a large screw imbedded in the tread. It was leaking air quickly. I stopped at 2 gas stations o. The way to pump up the tire. They repaired my tire within 1 hour without an appointment! As usual, they also checked all my fluids and washed the car.

Excellent attention. Super attentive and responsible. They answer any questions you have without problems. Thank you so much guys

I had a great experience at Toyota of winter park. They were upfront, straightforward, and expeditious in helping me purchase the car I wanted. Argenis was my initial contact. He showed us used truck options and then when we switched focus to a 2023 he answered my questions via text succinctly and quickly. I appreciated that very much. When I came in to see the car Argenis was not in so Bino helped me. He listened to my requirements, showed me the car, spoke to his manager and confirmed they could meet my needs. He showed me the numbers electronically and delivered on what he promised. Williams did my trade in appraisal quickly and was helpful in negotiation. Bino then completed the transaction as promised and handed me over to Jesus and Marco in financing. I told Jesus I didn’t need to purchase any add ons. He inquired once why not and when I explained he left it there which i appreciated. I was out the door in two hours which was the max time they told me. Thank you for the quick and honest process.

My experience at AutoNation Toyota Winter Park was great. I came to have my car serviced and four hours later drove out with a new car. It is the fourth vehicle I have purchased here. I’m very pleased with the attention and service received from Alberto Fana and Dawson Campbell on the sales team as well as the assistance from CFSM Jessica Carrasco on the Finance side.

Excellent service. Oscar Luna is always helpful, pleasant and truthful.

First time there it seem busy but I was out within the hour promised

Attention very well just a time for pick up my car appreciate the washing my car

Great customer service and fast delivery. In and out with no issues and in less than an hour. The least stressful vehicle purchase I?ve ever made.

Great experience with salesman Roger Matos & Finance Luis Reyes, also his boss. Explain everything good and friendly people. I recommend them 100%.

Fayez was the best. He assisted me in the whole sales process. Made the whole process simple and easy. I recommend to all my friends and family

Service advisor didn?t explain what was being done. I had to chase him down after 2 hours to find out what was going on. He told me and said it would be done in 40min. Again I had to find him and the car was ready but he didn?t tell me .

I got for this dealer to oil change and replace battery for my car Toyota CHR 2019 the quality survive is very good but the employees answer in phone so bad

Tires rotation and Oil change was done in less that 46 minutes. Very efficient service!

Jenuel was extremely helpful and honest with us throughout the entire process.

George very friendly & helpful,& gave my wife all the time finding the automobile, colors inside & outside, also mundo was very friendly & did the paperwork efficiently,& as fast as possible. ( computer is kind of slow) we know buying a new car is time consuming. very good experience at auto nation.

Austin was our sales specialist and he went above and beyond to helping us find the vehicle we were looking for. No pressure / no hassle sales that made us feel comfortable. Very transparent conversations. Highly recommend after going to several dealerships. This is the one we will go to in the future!

I'm very satisfied with the outstanding services including easy making online appointment to professionalism of service department. Huge kudos to the adviser Jorge Ortiz to the Valet personnel.

Se tardaron 4 horas para hacer un cambio de aceite, además no hicieron la rotación de llantas porque “no consiguieron el seguro de los rines”, es decir, en las oportunidades anteriores tampoco hicieron la rotación de llantas y no me lo notificaron? Exijo una explicación y que se respete mi tiempo perdido!

Took it for a scheduled oil change. Thought it was still my complimentary. It wasn’t. Still sat at dealership 4 hours !! I had an appointment. I bought from there so I wanted to keep going there even though it’s a 45 minute drive. Needless to say, this is not the first time it took hours, but this was the longest. Was ignored when I asked the status, and told them I nedddd to leave and will take it somewhere else. I will never go back.., or buy another car there. Overpriced as well for the wasted time spent.

Got tire, Reasonably priced, Quick service. my family has purchased at least 10 vehicles from this dealership and been satisfied.

Great service!! Service advisor was very professional, answered all my questions and service was excellent

I had a great experience buying my new corolla cross.

Seller Marcus Leal helped me a lot, very attentive. Highly recommend .

I took long time but the take care of me !it's greatly appreciated!!

Sin duda muy profesionales desde el momento de mi llegada hasta que me entregaron mi carro

I had a 7:00am appointment and got there about 15 minutes early to find 25 other people there as well. I was worried that it was going to take several hours for my first service on my new car. Nope, in and out in less than 90 minutes!!

This is the best dealership ever!! Everyone was so friendly and helpful. They fulfilled all my wishes, answered all my questions. I have already been recommending them and telling everyone how great they are

As always the the guys are awesome. They work with you at any price.

Excellent no los cambio. ...................................................

I needed my breaks looked at and key fob batteries changed. The tech said my breaks were fine even though they are still causing the same problem. My key fobs batteries were never changed and its still dead.

Had purchased a lifetime warranty battery. Battery died few years later, was asked to tow my truck in to exchange the battery rather than being able to swap it. Had to purchase a a new battery to drive my truck in (cheaper than towing). At the dealership everything was fine. The person who took care of me let me just give them the dead battery for testing while I did something else. In summary, would probably get lifetime battery somewhere with more locations near me.

The whole process of me taking my car in for the complementary service was extremely pleasant and fast. Everyone had a smile and the work done was quick.

Belal Odeh helped us out so much, gave us a great deal and was so responsive and kind. He made the process easy, would highly recommend.

As usual the service was outstanding. Cory my service advisor as usual did an outstanding job of taking care of my requirements. Fast, efficient and courteous .

This covers more than ten years. Over that time I've had regular maintenance appointments which were always throughly explained before any charges archangels were done and the work (including one manufacturer callback) has always been prompt, complete and very satisfactory. I've also had the stray flat tire when off on vacation and one dead battery. I've been rescued both times with no hassle greater than a phone call. They have always been reliable, prompt, courteous and reasonable in the cost.

On Thursday February 9th I took my 2020 Highlander Limited in for it's 30k Service & I cannot say enough about My Awesome Experience ! My Service Advisor Corey Pope was nothing but Phenomenal ! He was very Professional, Knowledgeable & thorough when it came to my 30k ! I can honestly say hands down the Best Service Experience that I have ever had @AutoNation Toyota ! Corey Pope will be the only Service Advisor that I will deal with from now on !!!!!! Thanks Corey for your Outstanding work 👏

I've been using AutoNation for car purchases and service for well over ten years consistently and I've never been overcharged or disappointed in any way. They are courteous, prompt and honest. This includes everything from new car purchases to flat tire rescues out of state. I wouldn't leave home without them and their warranty.

Great service. Belal odeh is a great salesman. Very professional. Helpful and friendly. Explained all the features of the corolla cross. Answered all my questions and provided valuable information. The entire sales process was made easy.

Very nicely greeted when I arrived..I had an appointment, so they already knew what I needed..Edward Rivera 3867 also explained what they were going to do...Oil change and Tire rotation..I was in and out in about 35-40 minutes..I've been a Toyota customer for about 27 years..I love Toyota..

professional employees, great service

Everyone very professional and explained to me very well what my car needed fix. Got my car right on the time frame they said they were going to give it back.

Took my car to get serviced and took them less than an hour to finish. Had enough time to even walk through the car lot

Awesome and Customer Service. My Sales Rep Dawson and his Manager Fana were very Courteous and Friendly .Jean, Bishey and Jessica were great at the Finance Dept. Thank you for the Wonderful and helpful customer service. God Bless !!!! Tc Mesh

Excelente oportunidade de negócios

Fast and well done they did all what have to be done for 5,000 service maintainnace and clean my car too. Service tech are friendly

Friendly and knowledgeable and very clean facility. Service rep did an excellent job.

My car was taken to service at 8:15 and within 45 minutes I had my car back. Easy and quick process.

Service adviser was very professional and helpful. The vehicle was in for 10,000 mile service. The service was completed within 1 hour.

Eduardo Abreu excelente vendedor, consigui� una muy buena opci�n para mis requerimientos. Lo recomiendo ampliamente..

AutoNation Winter Park got me in and out, with all required servicing accomplished, in just over an hour (with a nice clean car as well). The waiting area is great with coffee and a good snack bar.

Communication was great. Customer service AAAA+++ FAST turn around. Thank you Jorge!!! I am a loyal customer now!

I answered an email saying that I was interested in a Prius you had on the lot. Salesman Anthony called right away and asked, “What can I do to get my sale today?” There was negotiating back and forth on my trade in but no price negotiation on the 2013 Prius 40,000mi. Every time I hung up, I got a call not even a minute later for a total of 5 times. Very persistent salesman. I got what I mostly wanted for my trade in which they started at 12k then gave me last offer of $15,200 for my white 2014 Lexus IS250 (100,000mi) with aftermarket Konig rims. There’s a lot of maintenance (brakes, belts, suspension, and tires $2500 total) that needed to be done to that car and as well as cosmetics that needed fixed such as deep scratches and a really bad front bumper (ton of rock chips). But the dealership took it “as is”, and I wasn’t complaining since they were okay with it. https://www.carfax.com/vehicle/JTHBF1D20E5023019

Ivan was my service advisor and immediately greeted me and I told him I needed an alignment and oil change. He emailed me and recommended a change of brake fluid and wind shield wipers replace and I get brake change fluid next visit and I had my wiper blades changed. Ivan was very personable and I was always ask for Ivan when I get my car serviced.

Got an oil change in the morning and was out in about 30 min! I love how fast they serviced my car.

To wait time is 2 to 3 hours on oil change I bought the car with the dealer

Nice service, good representative

excellent attention and service everything was great

Excelente servicio con el se�or Andr�s ,muy recomendado como vendedor

Jes�s es el mejor vendedor a el le he comprado todos mis carros y para mi esta es la mejor toyota de todo Orlando

Michael Clauss was kind and professional. It was a pleasure to do businesswith AutoNation Toyota.

Elio nos ayudó a en todo momento a conseguir nuestro vehículo deseado, el mejor vendedor

Tuve una excelente experiencia desde el comienzo en línea hasta completar el proceso en el dealer. El señor Javier Paez me atendió con mucha amabilidad y profesionalidad

The worst experience.Issue after issue. No accountability, until Romney step in and he took responsibility and made the experience better. Service Department need more people like Romney

Great people to work with, from the time you enter the parking lot to to the dnd of my mission which this time was my 5,000 check of my Highlander. Inspite of distance , I will come back for anything I will need in the future.

very nice staff and great service

Everyone was very attentive to my needs and kept in communication. Hard to find these days.

Brendan , the customer service rep who helped me during my visit was extremely helpful in his efforts to find solutions to my concerns about issues with glare as a short driver of a Sienna. He was also very courteous and a great listener as I explained the challenges I needed support with.

It was really good .. Alejandro kept me informed all the time. He was great

I recommend Joel, my service advisor, for your vehicle service. He is caring and will work with you

This was my second service appointment for my 2022 Tacoma. The staff is friendly, efficient & professional. 5 star service! And all in under an hour!!!

I don?t buy cars elsewhere. Only and always Auto Nation Toyota with Marcus Leal. Trust me!

Great customer service. Cleanliness of waiting area. Overall pricing was reasonable compared to others. Honored coupons.

Came to the dealership looking for a Camry, and Alexander greeted me immediately in the parking lot. They didn’t have the color I needed but got one in on their truck the next day and held the vehicle for me until I was off of work. Finance team worked on the numbers and got me a great deal and got the number I needed to be at! Highly recommend Alexander and this dealership!

Excelente servicio y muy buena atención

I had a 9:15 AM appointment on 1/29/23 for an oil change on my Toyota Corolla and couldn't leave until 12:25 PM because there was no communication between me, my Service Tech, or the mechanic. They diagnosed an oil pan leak but did not contact me while doing the oil change to ask if I wanted them to replace the oil pan gasket. They also discovered a lot of corrosion abound the positive battery cable but when I asked the mechanic why he didn't at least clean off some of the corrosion, he said "You didn't want the battery service and I don't work for free." When I went into the service bay to look for my car because it was taking so long, I found the mechanic talking with the mechanic who was servicing the car in the next bay - so basically, he was doing no work on my car. When I told him to put the car down (it was elevated on the rack), he refused, saying he had to wait for the service tech. I told him I was the owner and no additional work was to be done. He then stated the service manager was walking towards us and said he would wait for her to tell him what to do!

I recommend Joel Sepulveda, my service advisor, for your vehicle service. He is caring and will work with you

Very friendly and fast! Michael was so helpful. I thought my appointment was for Saturday and it was for the next day Sunday and he still squeezed me in for my oil change .

Service was fast and easy

No teníamos cita para el día. Pero nos recibieron y nos dieron el servicio. Tiempo alrededor de 1 h

I wanted to say that sales team did an amazing job finding me the right vehicle for me at a reasonable price. Everyone was polite and helpful. My sales person George did an amazing job working out the pricing and drove my car that I brought there home for me.

😃Great job done promptly

Bought my car last week from Roger. Excellent service and met my needs. Was able to get me in and out within 2 hrs no hassle. Called him this week about an issue I was having and he immediately scheduled me an appointment to come in. 10/10 would recommend!

Got a great deal on an oil change!

Great and attentive service