
It's nice not to haggle over prices. Their prices are good!
-- Misty H.
They got me in my dream vehicle. They listened to what I wanted and I felt heard.
-- Eloni T.
Service advisor Katie was very pleasant and professional. 10k miles and service and was in and out in under 1 hour.
-- Tom D.
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Recent Reviews from AutoNation Toyota Winter Park
Recent Reviews from AutoNation Toyota Winter Park
5
I had a great experience with Moe (sales) and Jesus Rubio (Manager).
Sofiane Elfssayli
Mar 28, 2023
5
Great service! Well organized, very efficient and quick! Lazaro and Giovanni did an excelent job helping and guiding me to the maintenance required for my vehicle Thank you!
Santiago Aulestia
Mar 28, 2023
5
Muy buena atencion y compromiso con el cliente. Los recomiendo 100% mejor precio de la region
Rhombus Logistics
Mar 28, 2023
1
Before thinking about buying a used car here, think carefully and check the car very well and do not believe what the seller offers you... I bought a truck almost 10 months ago with a damaged engine and the airbags do not work, they don't even God willing, I had an accident, the airbags are not going to activate and my family is in danger. I went to claim to have the damage repaired or they would change the truck and everything from the beginning was a hoax. I am paying for a truck to having her stop and afraid of going out and putting my family at risk.
Miguel free
Mar 28, 2023
1
Awful. They sell you a car (Juan Moreno) and then ignores you when you need help with the car. 5day or 25000 miles you can return the car, but he says we cannot trade until a year. Bad tires he said we can't bring it in there to check it, go somewhere else. Waiting for a paystub says we will take your car away! Very unprofessional. Year later still ignored to get help trading in the car. Santos Sosa claims he would call back and just hangs up on us with no call back. Spoke to Nick the general manager, was nice said he would figure out what to do next..would call me back..No call back. Heard a guy say the same thing about them selling a car to him with so many problems while we were there waiting for Santos, Which we left empty handed. Nothing was done..Went go see the GM in person, he takes a 3 hour or longer lunch break while Santos watched and walked around us pretending he didn't know us. Thought these were nice people.
Krystal M
Mar 28, 2023
5
I had an excellent experience with Roger A. he was able to track down exactly what I wanted which is amazing in this market.
Crystal Koberlein
Mar 28, 2023
4
Long lines when arriving for service, but was assured that it would not impact my wait time since I had scheduled an appointment. My car was ready within the estimated time promised by the service provider; however, I had to wait an additional 30 minutes for the detailing department to buff out a scratch that the service department made to the hood of my vehicle.
Steven Z
Mar 28, 2023
5
What makes my service experience at TOYOTA AutoNation? You can find good mechanics and good service in many other places, but you will not find Service Advisor like Oscar Luna, who is the best specialist in what he does. It is not just true and open communications, willingness to help, or going above standard duties. It is dedication to make sure that customer leaves the shop as happy person. And every time I service my car - I have that feeling - I am happy.
Mikhail
Mar 28, 2023
5
It has been nigh unto impossible to find a 2023 Prius — partly, at least, because the car has received lavish praise. I finally went over to Autonation, our Toyota dealer, and asked to be put on a waiting list. They didn’t have a formal list, but they did take my information. Within a few weeks, I got a text saying they were expecting two new Priuses (Prii?). The fancy one was spoken for, but they saved the less expensive one for me and called when they knew it was coming in. I went through an easy process of trading in my 2014 Prius. Buying a car always takes longer than expected. But within a couple of hours, the car was mine. I had good, friendly service throughout and didn’t have to haggle. We have had good service over the past 15 or so years from Autonation. I’m happy to recommend them.
Bessinfla
Mar 28, 2023
5
Great customer service. They guided me in the process of buying my car. They even helped me with the insurance. I recommend everybody to go to auto nation to get your new car, certified used or used car. They will help you choose the right one. 5 stars. Tony and the people from the financing dept. 5 stars.
simon garcia
Mar 27, 2023
5
It was a great experience. Salesman Roger Matos was excellent, always concern of anything even after we picked the car. Also Luis Reyes finance same thing. Great people and excellent experience, recomend 100%. Last Saturday went for service it was great specially Gerry Zarsadia is a pleasure to speak with that guy, he takes care & value you as a customer, should be more people like him.
ZULMA BIANCHI
Mar 27, 2023
5
Alexander Pillot was very patient with us and what potassium is very timely manner. We were almost difficult to work with but he did it great customer service.
Nicole Smith
Mar 27, 2023
5
This was my first new car with 5 miles on it, Rodolfo my sales guy was great also the sales manager helped out on the deal & it was a great deal because my wife & i been looking for 2 weeks and everywhere is high high priced. Thanks Auto Nation!
Mr Flinstone
Mar 27, 2023
5
Awesome experience! Kept me updated while I waited (without an appt because my battery died) . Very professionl!
Lorre Davis
Mar 27, 2023
5
Super great experience with this dealership! At first, we didn’t come to an agreement on the sale price of my trade in, and I left without my new purchase. HOWEVER, the General Manager, Nick Oliver, called me the next day and made things right and we were able to come to a fair price for my trade in. Between the combined help of Nick, Adam Zaintz, Eduardo Asaw, and Giovanni Papini, I was able to smoothly purchase my brand new Tacoma. Overall, super helpful dealership who showed they truly care about the customer experience more so than any other dealership I’ve dealt with. Highly recommend these guys and do plan on returning for any future purchases!!
Kristy Madrigal
Mar 27, 2023
1
They do not honor service appointment times. 3hrs past appointment and the had not even started work on the vehicle.
Kelly Prince
Mar 27, 2023
5
Great service
Jose “DJ Joey Fuego” Velez
Mar 27, 2023
4
The building is clean and the staff are incredibly nice. Only taking the star off due to expectation differences. I was told when I got there that I’d be done in around an hour and half. Two hours at maximum. With no other complications brought up to me, I finally got out a little under 4 and a half hours later. The two hour time meant that it was smarter to stay there, but the actual wait time made me waste a day because I was stuck there waiting.
John Gotheridge
Mar 27, 2023
5
Ion was very nice and understanding Quick easy process to sell your car I recommend Ion ty so much for your help :)
Iris Leon
Mar 27, 2023
1
If I could give 0 stars I would. I recently took my vehicle in for a scheduled maintenance as it is a leased vehicle. As such I was informed my vehicle was not covered under certain maintenance as it was past 25,000 miles it had just passed 26,000. I had informed the service agent that there was a odor in the vehicle when driving smelling like something burning plastic as well as I could hear a squealing noise like bearing rattling when the ac compressor is running. I was informed they would look at the vehicle for this and they advised they would do a routine inspection and check all components. Three hours later I received my vehicle and asked what was done and they simply rotated the tires, no inspection of the noise/smell was done and I was asked to reschedule for a later date to inspect. Additionally driving my vehicle later that day my windshield washer fluid ran out, if there was not even enough attention placed on checking the basic fluid levels what does that say about the quality of your work ? Truly disappointed in the lack of professionalism and attention to customer’s needs makes me reconsider extending my lease or buying anything more from this facility.
Diana Herrera
Mar 27, 2023
5
Very professional, patient & prompt.
Phyllis Kettle
Mar 27, 2023
1
I recently took my vehicle in for a scheduled maintenance as it is a leased vehicle. As such I was informed my vehicle was not covered under certain maintenance as it was past 25,000 miles it had just passed 26,000. I had informed the service agent that there was a odor in the vehicle when driving smelling like something burning plastic as well as I could hear a squealing noise like bearing rattling when the ac compressor is running. I was informed they would look at the vehicle for this and they advised they would do a routine inspection and check all components. Three hours later I received my vehicle and asked what was done and they simply rotated the tires, no inspection of the noise/smell was done and I was asked to reschedule for a later date to inspect. Additionally driving my vehicle later that day my windshield washer fluid ran out, if there was not even enough attention placed on checking the basic fluid levels what does that say about the quality of your work ? Truly disappointed in the lack of professionalism and attention to customer’s needs makes me reconsider extending my lease or buying anything more from this facility.
Diana MH
Mar 27, 2023
5
Very positive! They service was on time and completed in the timeframe promised.
Venza2022
Mar 27, 2023
5
He attended me with everything I needed his service was first class and I would definitely recommend him to friends
Gabriel
Mar 27, 2023
5
Sales person Angelo Sanchez provided excellent service and professionalism. I highly recommend you ask for Angelo, with Auto Nation Toyota in Winter Park, when looking to purchase a Toyota vehicle. Excellent service!
Wally Ritchie
Mar 26, 2023
5
The customer service and every aspect of AutoNation in Winter Park is truly outstanding They listen to you patiently and try to accommodate your wishes…my service advisor is Marium who is dedicated and I am amazed because of her youth and knowledge Every person at Toyota who saw me smiled and if I asked a question was happy to answer the best they could….Toyota AutoNation is like you coming home and being greeted by your loved ones….I’m a New Yorker who moved to Florida and I’m extremely glad i chose AutoNation …. I was a Teamster Union trucker for 40 years and I can unabashedly say…go try Winter Park AutoNation….you won’t regret it Keep the sunny side up….God bless
Thomas Cuse
Mar 26, 2023
5
Eduardo was a fantastic sales representative who helped me get the best car for me. He looked out for my best interest and explained everything thoroughly.
Rita Lagana
Mar 26, 2023
1
Lately it’s an inconvenience to them to service your vehicle without an appointment. Three separate occasions, three different issues and it’s been an average experience. This didn’t use to be like this at this dealership!!!
Michael Santos
Mar 26, 2023
5
Fernando Medina fué excelente y me ayudo en todo lo q necesitaba. Hasta con mis nińas fue un amor. De vdd q la mejor experienciaaa. Lo recomiendo.
Liyelixa Adorno
Mar 26, 2023
5
It has been a year since I bought my car thru AutoNation Toyota winter park first time and definitely best experience ever from sales department to service department I would definitely recommend to friends and family A+
Jose Miranda
Mar 26, 2023
5
Tome la cita para un servicio de mi camioneta, y me atendieron el día y hora que yo tenia disponible. Y el tiempo para su realización fue dentro de lo previsto.
Jose Faria
Mar 26, 2023
5
Quick and efficient. Everything is run like clockwork at this dealership. I go for all my Toyota needs. The service employees are knowledgeable and upfront with pricing.
Emily Sharifzadeh
Mar 26, 2023
5
I highly recommend Fayez for his excellent service throughout the purchase of my new car. His professionalism, expertise, and attention to detail made the entire process seamless and stress-free.
Baldney Lassalle
Mar 26, 2023
5
Pues es alli donde hago mi movilidad esplendida posible.
Anniuska Madrid
Mar 26, 2023
1
Reply to dealer: I have tried multiple times to reach out to the dealership and have been ignored. If you contact me and actually respond I will gladly remove my negative review, however, a generic response does nothing to solve the problem. Dealership is very responsive at first but when you ask for an out the door price it seems like they don't want to give you one and ghost you. It's been 5 days and I've reached out to 2 different people at the dealership and have been ignored
Alex Coyne
Mar 26, 2023
5
Fast and reliable . Service is great and the crew are friendly.
Patrick Carbajal
Mar 26, 2023
5
El día de ayer lleve mi RAV-4 a mantenimiento y en el proceso de espera me aborda Alexander Pillot Hernandez y me empieza a ofrecer opciones de cambio para tener un vehículo más grande y cómodo, caminando por el dealer revisé varias opciones y el siempre atento y enfocado en lo que yo quería, después de terminar con el servicio de mi RAV-4 yo decidí ir a casa y esperar unos meses para ver más opciones, pero antes de terminar el día decidí volver al dealer y gracias a Dios que Alex aún estaba ahí y pude comprar esta belleza de Pick UP en tan solo 1 hora se hizo todo el papeleo y salí con ella, la verdad que tienen un estupendo servicio MUCHAS GRACIAS ☺️
Leo RL
Mar 26, 2023
5
Fernando and Jessica were great! They were very accommodating!
Jay
Mar 25, 2023
5
Giovanni Papini, Moises Campos gracias por su excelente atención y servicio!
Erika S Fernandes V
Mar 25, 2023
5
I came here only wanting an oil change. But left with a car. Wow what a day! Fernando Medina Amez reached out to me and helped me throughout the process. He was very determined to get what I wanted and advocated for me as the customer. I'm in love with my new SUV!
De'Yanira Vargas
Mar 25, 2023
5
Rodolfo was very professional, friendly and had alot of patient. He went out of his way to give us the perfect ride! I went there for a specific car but he gave me a better deal & car. I would recommend him to anyone and i will come back to purchase another vehicle with him. Rodolfo fue muy profesional, amable y tuvo mucha paciencia. ¡Hizo todo lo posible para darnos el mejor auto para nosotros! Fui allí por un automóvil específico, pero el me dio una mejor oferta y un mejor automóvil. Se lo recomendaría a cualquiera y volveré a comprar otro vehículo con él!
Zashary
Mar 24, 2023
5
Todo fue super bien
Yenice Nava
Mar 24, 2023
5
Great experience from sales to sign in. At closing got a detailed in review of the features on the car and how to use the app. everything was straight up front, had lots of experience purchasing cars by far this was the best. Thank you
Tenny gordie
Mar 24, 2023
5
Giovanni Papini did an amazing job helping us with our new car purchase.
Sean Grimes
Mar 24, 2023
5
Great experience purchasing our new car. The team I worked with were attentive and provided great customer service. Belal Odeh kept checking on us while we were waiting. And went above and beyond to make sure our dog had water, too, while she waiting 😍 And when we were transferring items from old to new, Belal went back to triple check we got everything and we missed the CD out of the player. Thanks Belal and Team!
Netty Lam
Mar 24, 2023
5
No podemos estar más felices con nuestra compra, sin duda la marca más top del mercado….pero definitivamente lo mejor de todo es la atención de Jesús Rubio y Alfonso Cobos. Súper Recomendados, no duden en preguntar por ellos👍🏽🙌🏽
Natalia Bustamante
Mar 24, 2023
5
Dante was very courteous, kept us informed on car, and the wait was exactly what he said it would be. Thank you for your service.
Mary Jones
Mar 24, 2023
5
Because they have a very good costumer service one’s you put your feet on the dealer they make you feel like you are in your house they treated you with respect and transparency I highly recommend this dealership. Alfonso Lunar, the salesman that took care of me is the greatest service person in a dealership that I ever meet. He is very respectful and transparency. He is playing you everything from top to bottom. I highly recommended this person and the Financial person that took care of me. He walk me through the whole process. with all the transparency, I am very satisfied with this dealership
Emmanuel Galan
Mar 24, 2023
5
Gracias a Alfonso cobos moreno por su apoyo y asesoramiento para adquirir mi nuevo auto . Agradecido y súper recomendado Para todos los interesados
Dylan Rangel
Mar 24, 2023
5
Excelente servicio
Diana Dangond
Mar 24, 2023
5
Experiencia inolvidable José Ruiz un profesional como pocos gracias a su excelente trabajo encontré el auto que buscaba
David Agramonte
Mar 24, 2023
4
it was a great service they complete the service i went for and it took about an 1 and something..
Daniela Gomez
Mar 24, 2023
5
Excellent service provided to me by Rodger A. No pressure and he was able to find me exactly what I wanted within a reasonable time frame and the budget I needed!
Crystal Koberlein
Mar 24, 2023
4
I recently purchased a vehicle from Toyota winter park, and I couldn't be happier with the experience. The staff especially (Nicolas Diaz) is very friendly and knowledgeable, and he made the entire process easy and stress-free. From the moment I walked in the door, I felt welcomed and appreciated as a customer. The sales team took the time to understand my needs and preferences, and they helped me find the perfect vehicle for my lifestyle and budget. Thanks once again Nicolas!
Bhargav
Mar 24, 2023
5
Overall happy with service, only thing I would say is it took about 5 1/2 hours with an appointment to tell me my issues was needing a new battery. I did get a new battery with Lifetime warranty which you aren’t getting that anywhere else!
Amanda DeRosa
Mar 24, 2023
5
Very nice and professional people. I would definitely recommend all of my friends to a AutoNation.
Shirley Caraballo
Mar 24, 2023
5
This was the best auto purchase experience I have ever had, hands down.
Michael Adkins
Mar 24, 2023
5
Bella was fabulous, very knowledgeable and friendly. He was a pleasure to work with. I would recommend him to anyone looking for a car. He is an asset to you dealership.
Mary
Mar 24, 2023
5
The best time I?ve ever had getting my car serviced!
Lisa Carben
Mar 24, 2023
5
I have always had excellent service at this dealership. They have always taken care of my car in an efficient and timely matter. The technicians I have used have been friendly courteous have kept me informed of the time& services required
Doreen Mc Gurie
Mar 24, 2023
3
Pagamos un cambio de aceite y una rotación de llantas, el auto tenía una llanta con falta de aire hacia una semana , dos días después de hacer la rotación fuimos a una llantera y nuestra sorpresa fue que la llanta quedó en el mismo lugar , nunca hicieron las rotacion de llantas .al vehiculo y cobraron por el servicio .
Wilber Lopez
Mar 23, 2023
5
Súper recomendado por su apoyo para todo el proceso de obtener mi nuevo auto alfonso cobos moreno el mejor vendedor de autonation
Ruben Sanchez
Mar 23, 2023
5
Joseph. Very friendly & professional
Phyllis Kettle
Mar 23, 2023
5
Alex Pilot exellent sales person, he will go an extra mile to help you find the right vehicle. Edmundo at finance will explain you all the financing without hiding anything. You can buy there with confidence.
Octavio Barrios
Mar 23, 2023
5
I want to thank everyone but specially Mr. Alexander Pillot and Mr Edmundo. I got there with no expectations since everyother place that i went say no. I told Mr Pillot my budget and he went with it. They even spent more time in the office just to make sure that all my questions where answered. Thanks to them, i can now say that i have my first car (Kia Forte 2018) Thank you for being an awesome team and thank you for helping me when i really needed.
Nycole Pagan
Mar 23, 2023
5
Been having a quality time as they answered all of our queries convincingly. Great customer service.
Leird Dennis Robles
Mar 23, 2023
5
As soon as we walked in, we were greeted by a rep named Angelo who was very friendly, asked us questions and gave us a step by step on the process of buying a car. Angelo, showed us the best options, walked us through the car's pro's and con's of the car. Next, once we picked a car we liked within our budget, he was able to explain the process of trading-in our 2022 Ford explorer. This took about 10 mins in getting the car appraised, we were upfront on what we were looking to do and Angelo was able to work with us. Buying a car with Angelo at AutoNation Toyota was an overall great experience. There was a mix up with another rep and the car we were looking at. However, the way they communicated with us really showed my wife and I, that it wasn't another car deal but they wanted to build our trust, our relationship and earn our business. I saw how they collaborated as a team. At last, we are ready to sign, Edmond, on the finance team, greeted us very nicely, he went over the process and explained the paper work. He went over the most important parts in detail including adding GAP to the car. The overall experience at Toyota from the beginning to end was seamlessly great and not one time did we feel it was another car deal they were getting or that we spent 3+ hours there. We stepped out in faith with Toyota and we are happy we did. Thank you AutoNation Toyota!
Jeffrey Martinez
Mar 23, 2023
5
Quick and comfortable
George Sanchez
Mar 23, 2023
5
Siempre había ido al servicio de mi Tacoma sin previa cita, pero la última vez hice cita y me atendieron muy rápido, el sr muy amable, buen servicio.
Domingo Espinal
Mar 23, 2023
5
Service department was fast, and provided a very good customer service. The waiting area very spacious and have activities for kids .
Alberto S
Mar 23, 2023
5
Mike Carilan, my service advisor on March 21, 2023, was friendly and professional. I have been having my service done here on my prius since 2016 and never had any issues with the work done on my car.
mary mcallister
Mar 22, 2023
5
From the moment I drove in, I had a good experience courtesy helpful, and they answered every question I ask. Great service thank you
mabel santiago
Mar 22, 2023
5
Took my car for 5,000 miles service and I was pleasantly surprised how quickly it was completed. Thanks
Pedro A Padua-Trinidad
Mar 22, 2023
5
TODO FUE EXCELENTE, JORGE UN GRAN COMPRADOR
NACIONAL SUMINISTROS
Mar 22, 2023
5
Joseph B is an excellent sales Rep. I highly recommend him for all and future assistance.
Kathy Aponte
Mar 22, 2023
5
Exelente atencion y muy buena comunicacion de parte del.personal de Ventas y Finanzas!
Ivan Chacin
Mar 22, 2023
4
They are pros in service, maintenance and selling.
Pedram Sotoudehbagha
Mar 22, 2023
5
I dropped off my truck the night before service and they were done within 45 minutes of opening the next the next morning. Super busy place but super convenient.
Shawn Goos
Mar 21, 2023
5
This is my 1st car , team helped in details very nice, thank you Eduardo Abreu Mayol and Christopher. they support and clarified my quires.
Satyanarayanareddy M
Mar 21, 2023
5
The seller and finacer were noce and professional. They really treated me like family and were able to get me a comfortable monthly payment on my new vehicle.
Rafael Ruiz
Mar 21, 2023
5
Muy agradecida con la atención de mi vendedor, Marcos Perez Muñoz, muy profesional y atento en sus diligencias. Este es fue punto muy importante para sentirme a gusto y con seguridad iniciar el trámite.
Marcia Mendoza
Mar 21, 2023
5
Amazing staff. Can't speak enough how Johan helped us through the process. Exceptional service. Would truly recommend Johan's help.
Juan Gonzalez
Mar 21, 2023
5
Smooth buying experience. Ask for Joseph Beabraut! Very personable, knowledgeable, and easy to work with!!
Carl Hoeltke
Mar 21, 2023
5
Javier Paez gave us a great customer service. Excellent person.
Migdalia Jaca Mendez
Mar 21, 2023
5
Great service at a great price! Always satisfied with quality service! Thank you Rommie and Eddie!
Eric Pompura
Mar 21, 2023
5
He hecho ciertos negocios en AutoNation Toyota Winter Park, de los cuales todos y cada uno de ellos estoy completamente satisfecho, es un lugar con una atención increíble y un ambiente agradable. Luis Beltre y Alfonso Lunar, ellos fueron dos trabajadores impecables y si no fuese por ellos no estuviese en esta situación tan positiva. Son unos trabajadores increíbles que ayudan al cliente en todo lo que necesitan. Muy satisfecho con mis compras y por su atención. 100% recomendado.
carlos fuenmayor
Mar 20, 2023
5
Your company blessed me with new windshield wipers for FREE! The employee who came to install them was right on time, he was friendly, fast, and efficient.
Wanda Santiago
Mar 20, 2023
5
Excelente atención equipo y vendedor , extraordinario
Valleriana Roro
Mar 20, 2023
1
Was told I only had 1mm of brake pads left on my rear pads, when I got home to replace the pads, I was quite upset to find out I had almost 10mm of pad left.
Steve Cooper
Mar 20, 2023
5
Quick and easy transaction to sell my car. Thank you Ion Ciobanu
Ryan King
Mar 20, 2023
5
I bought my last 2 cars in Toyota Autonation and 70% of it is due to the great service they provide.
Johanny Rodríguez
Mar 20, 2023
5
Excelente vendedor en su trabajo muy amable Gracias por la ayuda
Jadisdier Angel
Mar 20, 2023
1
I hear a noise from front of my Rav4 2020 when its A/C is working. I brought it to toyota orlando and they only changed the filter and issue was not solved. Then at Autonation the reason could not be diagnosed and company was informed. My car was there for 1 night and I was told to bring back my car again after couples of weeks. I brought again my car on Saturday and waited there for 3-4 hours there and they just lubricated some belts and told me now it’s done. I was surprises how they solved an issue for which may car was there for 2 days in just 3 hours and just with some lubrication. But, after picking my car and driving to home I was hearing the noise that was not gone.
Hamid Moloudian
Mar 20, 2023
5
Amazing service
FloridaLivin
Mar 20, 2023
5
Excelente servicio. El señor Enrique me atendió muy atento en todo
Fifa De lo mejor
Mar 20, 2023
4
The line was fairly long upon my arrival but the associates were attentive in letting me know they would be with me as soon as possible and even passed out some lunch while we were waiting! The service on my vehicle was great and it took a total of about 2 1/2 hours.
Erica Gorman
Mar 20, 2023
5
I love Autonation Winter Park. I wanted a Corolla and thought it was in my price range. Unfortunately, when I went to the local dealership in Cocoa, they wanted $6000 over msrp! So I gave up the idea. However, a call to Autonation proved that they would sell me the same car for $6000 less! They also cover all services (including oil changes and repairs) for 45,000 miles. They are friendly and informative. The services are easy and they offer free drinks while we wait. The last time I was there, they gave me a free lunch. It was so nice. I don't trust anyone else. I have not had good experiences with those guys in Cocoa. I drive to Autonation happily to get taken care of.
Brandi Chavez
Mar 20, 2023
5
Thanks Auto Nation Toyota excellent attention.
Beatriz Arroyo
Mar 20, 2023
5
Service department was very attentive. They even had a guy come around to see how long I had been waiting which is a great addition to a service department. It shows they care about our time
Andre Kelly
Mar 20, 2023
5
I worked with Eduardo and his service was great. He was genuinely very kind and went out of his way to find me the best deal for the exact car I wanted. The service overall at Toyota was incredible and timely. It didn't take hours and hours to be at the dealership anymore. Plus they have an amazing coffee machine (try the French vanilla!) and regularly give lunches to clients. They really care about their customers. 10/10 would recommend!
JeAnn Rosario Lopez
Mar 20, 2023
5
Love Austin Prisbey & Tonia Holt. Salesman & Finance Mgr. This is the 2nd 4Runner I've purchased from AutoNation in W.P. 1st time dealing with Austin, 2nd time with Tonia. Both of these young persons are top notch. I'd recommend both to anyone who's currently in the market. Best price & best customer service of any Toyota dealership I've made contact with. FYI - When I was shopping for my 1st 4Runner, I contacted 7 Toyota dealers all through Central Fla, NONE could match AutoNations prices. Obviously this was the main attraction at first. The customer service & attentiveness sealed the deal.
Tony's Car
Mar 20, 2023
5
Fast and efficient service.
Jjenkins
Mar 20, 2023
5
Took my Toyota here for a 5,000 mile check up. I was really impressed with the number of workers there to assist. Even though it was my first time there, it was really easy a clear where to go. They had my work done in less than an hour. I will definitely be returning there when I need some work done on my car.
Thomas Fussner
Mar 20, 2023
5
Cory Pope is a terrific service advisor and kept me up on the services my prius needed
Joseph Hydell
Mar 20, 2023
5
Excelente todo fue muy r�pido me regalaron un agua mientra esperaba todos muy atentos
Carlos Fuenmayor Caceres
Mar 20, 2023
5
Muy buena atencion
andry ramirez
Mar 19, 2023
5
John Torres was our contact and when we got there he was already waiting for us with the car keys on hand. For any particular reason I think he knew we wanted that car, so he make sure everything runs smoothly and it did. He was attentive, courteous, respectful, very friendly and he answers all of our questions about the car. I also want to thank Miguel the finance guy. He guide us through the whole process and explain everything about the financing of the unit in detail so we understand it and didn’t rushed us to sign anything before we were able to agree on. Thank you both John and Miguel for the good experience.
Teresa Morales
Mar 19, 2023
3
still having issues with the repair.
JoAnne K
Mar 19, 2023
4
Muy Buena atencion y comunicacion de parte del personal de Ventas y Finanzas, asi como un ambiente adecuada con comodidades para toda la familia y buenas alternativas de compra.
Ivan
Mar 19, 2023
5
Excellent customer service and knowledgeable with quick turnaround. I would recommend automation Toyota of winter park any day and would purchase another vehicle in the years to come
Heriberto
Mar 19, 2023
4
Inventory on the website saying ?available? is misleading.
Eric Bratcher
Mar 19, 2023
5
Fantastic experience here. Professionalism, attention to details and a very friendly salesperson. Call for Moe to have a very special treatment.
Rodrigo Suzuki
Mar 18, 2023
4
Honest, Modestly Priced, Excellent Service
R.C.I. Inc
Mar 18, 2023
5
Tony and Dawson were amazing. Made things easy and simple. Loved my purchase.
Ninety6 & Co
Mar 18, 2023
5
Roger Aguilar help me a lot with the process and was very straight forward and to the point
Nelson Alicea
Mar 18, 2023
5
Raul is really excellent to work with. A very nice guy and easy going. Thank you!
Michael Adkins
Mar 18, 2023
5
El vendedor Andrés Pérez fue súper amable y atento conmigo y mi esposo, me gustó mucho su honestidad y lo transparente del proceso si alguien necesita un carro este muchacho es el indicado , ni siquiera me tuvo que correr el crédito para darme una cotización de los pagos mensuales, de verdad personas con el y Jessica no se ven todos los días, por otra parte mi asesora de finanzas Jessica carrasco es una persona con un gran corazón y súper especial fue muy atenta conmigo y me ayudó muchísimo 100% la recomiendo, les deseo mucho éxito, me voy feliz y contenta con mi nuevo auto
Margarita Rodríguez casanova
Mar 18, 2023
1
Hoy fui a servicio, sin cita, luego de esperar por más de 35 minutos decidí irme porque no había alguien que hablase español para que me recibiera mi vehículo que requería un simple cambio de aceite. También es deprimente ver que el personal estaba comiendo en sus puestos de trabajo, eran las 11 am del día sábado 18 de marzo de 2023. Sería que llegue a la hora del lunch??
Juan Suárez
Mar 18, 2023
5
Sold our leased vehicle and it was a good experience and they have a good process. Recommend salesperson Edmundo highly
John Cunningham
Mar 18, 2023
5
Luis Reyes and Mario helped tremendously. Would definitely recommend them
Jesenia Acevedo
Mar 18, 2023
5
Service was fast and everything prepared in advance and on time. Francisco the salesman I worked with called me and let me know the vehicle I was looking for would be in the next. I was without transportation but he came and picked me up so I could reserve it. Can’t get much better than that. Picking up the vehicle even though crowded was a pleasure.
Jack L
Mar 18, 2023
5
Everyone was very friendly and accommodating to my needs. They talked ere genuinely concerned how I felt and did what they could to make me satisfied.
Cindy
Mar 18, 2023
5
Alexander Pillot was extremely professional and knowledgeable about the car I purchased. He was a true pleasure to work with. I would highly recommend him to anyone wanting to purchase a car. Also thank you to Andres Perez who made everything fast and easy.
sean swanson
Mar 17, 2023
5
I have never received a service like AutoNation Toyota. It was absolutely excellent. I did not feel the waiting time at all.
hebert romani
Mar 17, 2023
5
Complacida
Yamilette Sanoguet
Mar 17, 2023
5
Sold my Mazda here, with Ion Ciobanu as my salesman. I have never had any easier transaction than today. What a pleasure doing business with these folks!
Peter Barts
Mar 17, 2023
5
Mi nombre es Obed Perez,Compre un Toyota con Subiesky y su atencion y trato fue muy professional y excelente,volveria Otra vez... Gracias
Obed Perez
Mar 17, 2023
5
Mucha gracias Andrés Pérez una súper experiencia muy contenta nuestra familia se le agradece un gusto
Maria Arambulo
Mar 17, 2023
5
Excelente servicio, el tiempo de espera fue el indicado 👍🏻
Giselle Salazar
Mar 17, 2023
5
Brendan was great at keeping the service to less than an hour, much improved from last visit
Esther Vickers
Mar 17, 2023
5
Very good customer service, fast process. This dealer sets fair prices for his client's vehicles. I definitely recommend it if you want to sell your car. Thank you very much autonation and Adonis Tiniacos.
Enrique Moran
Mar 17, 2023
5
I had the best Experience with salesman Francisco . He was so helpful. He did not go home that day until he found me a car in my budget. I highly recommend this place .
Alexandrine Simeon
Mar 17, 2023
5
I was treated as the serious buyer i was and with thr respect i deserved. Raul Colmenares and Tony Geagea were great to work with
M. Hathaway
Mar 17, 2023
4
The overall experience was O.K. The technicians were courteous. I had an appointment at 1:00 p.m. and arrived at 12:30 p.m. I told the technician that I would be waiting for my vehicle to be repaired. The technician let me know that it will be a while. I replied a couple of hours? He said about that. The technician let me know that I could get a shuttle to take me home. I decided to wait. After two (2) hours I texted the technician asking if my vehicle is done. He said that it needed a cooling valve and quoted the price. I agreed and asked to get it done. The technician also checked my extended 100,000 mile warranty and said that the repair is not covered. After four (4) hours of waiting, I texted the technician again asking for the progress. He replied that he is just finishing the paperwork on it. Yes, I was offered a ride home, but waiting four (4) hours is an extensive period of time to wait. I have been a customer of this dealership since 2015 and purchased two RAV4's at this dealership and never missed a maintenance service on any of my cars. I feel that the technicians are rushing and are unable to provide the service that I am used to by this dealership. It seems more like an assembly line and not a customer oriented company anymore.
Anneliese
Mar 17, 2023
5
Awesome service, quick, efficient!!
Alejandra
Mar 17, 2023
5
excelente atencion al cliente servicio eficas y a tiempo
javier prieto
Mar 17, 2023
4
Mr Cameron was great helper. All others employees were friendly and so welcome. I?m definitely come back for service. I am definitely come back there to get a future new . I?m referring my friends to come there service as well.
Lynn Nguyen
Mar 17, 2023
5
Scheduled the car for new tires and alignment. The service was performed as scheduled and done expeditiously. A very easy scheduling/pickup for me. Kudos to service advisor Ben Smith-been going to Ben for many years and, as always, he's professional, efficient and easy to work with. I'll be backkkk . . . (next time I need service) :)
Frank Jamison
Mar 17, 2023
5
Received all of the help needed. The team made the process quick efficient and beneficial.
Alejandra
Mar 17, 2023
5
Good honest service !
s Peteydog
Mar 16, 2023
5
Sold my car to Enrique. Was a very easy experience for me. Top notch communication and would absolutely recommend this spot, if you’re selling or buying a car
Zaqui Saiyed
Mar 16, 2023
5
Oscar Luna is the best, he has been taking care of me and my car for years.
Shari Bartz
Mar 16, 2023
5
Great experience. Quick, friendly, and helpful associates. Alfonso assisted me & was very informative! So happy I chose AutoNation WP to help me with my purchase!
Savannah Charbonneau
Mar 16, 2023
5
Yo estoy muy satisfecho con la atención excelente que me dieron este dealer auto nation toyota en winter park,donde pude comprar mi 2023 toyota corolla, me ayudaron y me proporcionaron una atención 5 estrellas en especial guillermo avendano quien me vendió el carro y estuvo conmigo apoyándome de principio a fin.Tambien agradecido de todo el team que participó para apoyarme para lograr esta compra .Excelente servicio y atención y profesionalismo.Yo le recomiendo 100% este dealer a todas las personas que quieran comprar un toyota,vengan aquí a este dealer y contacten a guillermo y lograrán un buen negocio.
Ramon Descoubert
Mar 16, 2023
5
Javier Paez gave us an excellent customer service. Thanks for all your attentions in this purchase process.
Migdalia Jaca
Mar 16, 2023
5
Great service from start to finish, I always get my regular service for my Toyota here and they’ve been great, this time I got my windows tinted and Wesley made the interaction smooth and seamless, he’s very professional, respectful and courteous, explained the process really well and kept me updated the whole time, definitely exceeded all my expectations, I couldn’t asked for more.
Manny V.
Mar 16, 2023
4
The experience was good and and bad. Still will recommend this dealership even though the long wait and no response from my advisor. It end up being great day when they took off some percentage on my total.
Latiesha Tracey
Mar 16, 2023
5
sobiesky was so patient with me he played a huge part as to why i closed on my car.
Katiria Cintron
Mar 16, 2023
5
La atención de este autonation es la mejor, excelente en todo lo que hacen. Gracias
Hector Rebolledo
Mar 16, 2023
5
Good job! They were very quick. I had enough time going back to my work.
Gamerz player
Mar 16, 2023
5
Un trato especial, personalizado en todo, amables y resolutivos, este equipo brinda la mejor al cliente, para mí una gran experiencia, saludos
Ermes Frometa Morales
Mar 16, 2023
5
Great job getting me in and out on time so I could get to work!
Dana H
Mar 16, 2023
5
Título: ¡Excelente experiencia de compra con José Abel Ruiz! Reseña: Hace poco adquirí un Toyota Corolla 2023 nuevo en AutoNation Toyota Winter Park, y debo decir que mi experiencia fue increíble, especialmente gracias al vendedor José Abel Ruiz. Desde el momento en que entré al concesionario, José me brindó atención personalizada y se tomó el tiempo necesario para entender mis necesidades y preferencias. Durante todo el proceso de compra, José demostró un gran conocimiento del producto y respondió a todas mis preguntas de manera clara y precisa. Además, me ayudó a encontrar la mejor opción financiera y me explicó los detalles de la garantía y el mantenimiento del vehículo. Me gustaría destacar la actitud amable, profesional y honesta de José Abel Ruiz durante la compra de mi Toyota Corolla 2023. Definitivamente, hizo que mi experiencia en AutoNation Toyota Winter Park fuera excepcional y, sin duda alguna, recomendaría a José y este concesionario a mis amigos y familiares. Si estás pensando en adquirir un Toyota, no dudes en visitar AutoNation Toyota Winter Park y preguntar por José Abel Ruiz. ¡Estoy seguro de que te brindará el mismo nivel de servicio y atención al cliente que yo recibí! Una vez que hayas personalizado la reseña, siguiendo los pasos que te indiqué anteriormente, podrás publicarla en la página de Google del concesionario AutoNation Toyota Winter Park. ¡Buena suerte y disfruta de tu nuevo Toyota Corolla 2023!
Carlos Duarte
Mar 16, 2023
4
I arrived early for 11:30 service appointment. Sat in my car waiting to be written up till 12:15ish. Employees were courteous.
Bonnie Terranova
Mar 16, 2023
5
Awesome experience with the salesman Alexander Pillot. Would reccomend to anyone looking!
Bo Stringham
Mar 16, 2023
1
I was at the dealership for 4-1/2 hours. My SUV wasn't in the bay until 11:30 after I texted my advisor. I texted again at 1:00 pm and was given a list of critical recommendations. I asked the advisor to see me in the waiting area to go over the recommendations it turns out they weren't very 'critical " just advised. My departure was 1-1/2 hours later. A letter in the waiting area states to call the service manager if your wait time is more than 90 minutes. I got a voice mailbox with no return call
ANNA NAHAJEWSKI
Mar 16, 2023
5
My experience about AutoNation Toyota Winter Park, was excellent, fast . I recommend this place.
Maria Piedad Vasquez
Mar 16, 2023
5
Great service from start to finish, I always get my regular service for my Toyota here and they’ve been great, this time I got my windows tinted and Wesley made the interaction smooth and seamless, he’s very professional, respectful and courteous, explained the process really well and kept me updated the whole time, definitely exceeded all my expectations, I couldn’t asked for more.
MannyV18
Mar 16, 2023
5
Fast and reliable service.It took less than a day to release my car.Very accomodating staff, answered all my inquiry.
Erwin08
Mar 16, 2023
5
The customer service at Autonation winter park is easily the best I have experienced when buying a car. Moe and Adam were excellent to work with, very knowledgable, and got me the best deal. Autonation doesn?t do markups past MSRP unless they?re from the distributor, NOT the dealership. Overall, a great experience.
Tyler Gillespie
Mar 16, 2023
5
I always bring my car here but primarily to have a specific service tech, Cory Pope! He is knowledgeable, friendly and isn?t trying to just make a commission but rather he is there to actually help his clients. The floor manager (Nick) may not be the most helpful and made me feel dismissed but Cory has always been awesome!
Steven Davis
Mar 16, 2023
4
I bought my 2016 Camry and I have had it serviced at Autonation for any service The service center is top notch
Stephen Slaven
Mar 16, 2023
5
I always come here for my cars service. I bought my 2014 corrola here and had a great experience, and 9 years later I'm still coming back for service on it.
Kim Heafner
Mar 16, 2023
5
Autonation was great. Pricing was straightforward without unexpected fees, staff were quick with their communication and very helpful. It took much longer at the dealership than expected, but overall service was excellent.
Jennifer K
Mar 16, 2023
4
Tom, our service manager did a very good job keeping me posted on the progress. Enjoyed the coffee.
Emmett Larson
Mar 16, 2023
5
Very attentive and awesome customer service from Balal Odeh. He answered all our questions and listened to our needs. He made buying a new car and trading in our car an easy process.
Annette Lam
Mar 16, 2023
5
First time buying a car and Rodolfo made the experience worthwhile. Tiene la paciencia de un santo. Muchas gracias por toda la ayuda y el positivismo.
nana
Mar 15, 2023
5
El agente Jorge Ortiz excelente y profesional la demora demasiada 3 horas por lo demás satisfecha
Regla Aranda
Mar 15, 2023
5
customer service there great
Nilsa Leite
Mar 15, 2023
5
Service was great. My delivery date needs to be changed to June 25, 2022. That's when I received my SUV. Thanks 😃
Mary Bowerman
Mar 15, 2023
5
Good atmosphere, friendly people
Esteban Vega Cruz
Mar 15, 2023
5
Superior recomendado
Eliecer Rojas
Mar 15, 2023
5
Had trouble getting car to start and went across the road to autonation for help. Had trouble to get Nick the manager in the Service department to help However, The Manager over near sales and finance (I Hope I Spell it or heard it correctly) Victor Churon was more than happy to help. He call an Associate Jose Churino, who grabbed a jump box and walked across thes street t help. He didn't even want a ride back. Thanks guys for all Your help.
Brett Harless
Mar 15, 2023
5
Completed service in under 1 hour. Friendly staff. Only negative is the car being washed - my car had spots everywhere. So I’d say skip the car wash they are in to big of a hurry.
Pam Dupre
Mar 15, 2023
1
It used to be good customer service compared to Toyota of Orlando, but as of today, it ranks up there with them. 10:00am appt, 11:30 just took to bay for inspection, 1:00 pm for over $2,000 of recommendations, Now 1-1/2 hours for service, minus the ridiculous extra recommendations. I called the service manager previously as stated on the letter in the waiting area about no more than 90 minutes for service and never got a call back. I did like when Gerry was a service advisor, honest and professional.
Anna Nahajewski
Mar 15, 2023
3
I arrived at 9:45am for my 10:15am appointment for a flat tire. The check in was easy and timely. I was told the tire could be repaired and it would take about an hour and a half to two hours. That is too long just to repair a tire that had a screw in it. The repair was not finished until 12:30pm. I didn't leave the dealership until 12:41am. That was way too long.
Traceyb
Mar 15, 2023
5
Overall good quality workmanship and efficiency. Staff was very pleasant.
Squibblet
Mar 15, 2023
5
Excelente trato y atenci�n. El veh�culo se siente como nuevo despu�s del servicio.
Miguel Sanchez
Mar 15, 2023
5
Was satisfied with the work done on the vehicle and the technician was very friendly and explained what was needed to be done on my vehicle.
Leo Moses
Mar 15, 2023
5
Mi experiencia fue muy e exente gracias a todos por su amabilidad y atenci�n al cliente
Irma Droz Lopez
Mar 15, 2023
4
Sal, Jesus Crespo, and Ekhar worked with us to fix a mistake that occurred during the sale. It was stressful at first, but we left pleased in the end.
The Dixons
Mar 14, 2023
5
Rodolfo has been amazing,humble and extremely patient, understood our concerns and answered all of our questions, Pedro was equally as great; he reassured Rodolfo's recommendations and gave us great insight to our deal , will definitely recommend them!
Maria Rodriguez
Mar 14, 2023
5
It is very nice experience with my last service. Supervisor explained all the parts of services. Have wonderful experience
Kousick Chowdhury
Mar 14, 2023
5
Excelente Atención muy bien asesorados gracias a Raúl Colmenares y Roger Aguilar
JVG Florida Services
Mar 14, 2023
5
The Service reps are always courteous and keep you informed. I never feel taken advantage of. They’re honest about telling you things that can wait come in terms of service maintenance. I love that they play movies in the screening room while I wait!
Ginny Kopf
Mar 14, 2023
5
Car was serviced within 1 hour. Subway sandwich was provided during my wait time.
Gina Cedeno
Mar 14, 2023
5
Excelente!
carla pino
Mar 13, 2023
5
Son los mejores, te ayudan hasta el final y no te vas hasta que te montes en el carro de tus sueños
Raquel Rojas
Mar 13, 2023
5
Reynaldo Gomez was great. Came on a Saturday and didn’t come to an agreement and called me back 2 days later and made it happen. He’s a great salesman and amazing human being. Honest, and we did not feel pressured to buy at all. I recommend him to everyone I know. He definitely deserves a promotion due to his knowledge and he’s very charismatic. People person and I felt good.
Randa Mikel
Mar 13, 2023
1
I called AutoNation Toyota Winter Park and asked about a Toyota Camry. Roger took my information and said he would contact me regarding pricing. Two days later and I still haven’t heard from him.
M. Han
Mar 13, 2023
5
Gracias por la atención de Rodolfo y Freddy
Lerwin Cardenas
Mar 13, 2023
5
Thanks to Andrick, this was so far my best experience coming to Toyota Maintenance, thanks a lot
Leonardo Leone Bello
Mar 13, 2023
5
I was very well attended by Mr. Jesus Ernesto Nunez and his management. Excellent service, store and work environment.
Klaus Queiroz
Mar 13, 2023
5
I had a great experience, all of the employees were very nice and even gave out free firehouse subs to everyone waiting for their car to be serviced.
Jessica Hernandez
Mar 13, 2023
5
Very efficient and fast work, my car was done under 1 hour and the lobby was comfortable I was able to continue my work while I waited for my car to get done!
Jeannelee Santiago
Mar 13, 2023
5
Quiero expresar que hace un mes realicé una visita a AutoNacion, donde experimente una gran satisfacción durante la estadía. El excelente servicio que presta a sus clientes de sus instalaciones.... Mi mayor alegría fue que pude adquirir un hermoso vehículo Toyota Corola, eso gracias al valioso asesoramiento del Dealer Jesús Nuñez, que con su experiencia y alto profesionalismo y su atención esmerada logró que pudiera comprar mi vehículo.... Agradecido apreciado Jesús, por su valiosa e invaluable ayuda.. Finalmente, gracias al Consesonario AutoNacion por todo.
Eliseo Zamora
Mar 13, 2023
5
He was absolutely great helped me with everything and went above in beyond to make my purchase the best experience cause I came in with a problem also Luis Reyes Matos needs an award he’s your best worker his skills are off the charts
Benjamin Davis
Mar 13, 2023
5
Alexander Pillot, Was very helpful and pleasant.!
Adriana lopez
Mar 13, 2023
5
Andres Perez me atendió muy bien sin mucho rodeo nos explico muy bien todo y acepté en fin me sentí a gusto con su servicio
Adelis Avila
Mar 13, 2023
5
Sohil was amazing. Asked me my priorities and then started showing me options. A very easy buying experience and very informative. Highly recommend!!!!
Tracy Harbin
Mar 13, 2023
4
Sales guy was very helpful and didn?t push. We looked at a few cars and then did the numbers and the paper work portion was a little slow but not too bad.
Sammie Niccum
Mar 13, 2023
1
On 03/1/23 my appointment was cancelled without any reason on the same day of service. I called and the lady over the phone was very nice and apologized but she couldn?t understand why it was cancelled. She was able to get me in the same day and offered a $10 dollar discount for the inconvenience. When I arrived for service, I pulled up and was received by a nice gentleman he was just seeing what I needed and told me someone would be with me shortly. Couple of minutes went by and sitting on the outside desk there was the service advisor just sitting there. Ok I thought maybe he is gathering his stuff to get me started. Another call pulls up next to me for service and the service advisor saw that it was a younger woman and skipped over me and went directly to her first and got her car into service before me. Later, Stewart who seems to be the manager trying to improve the service and he had to come to me just because nobody else did. Got the service done and even though there were notes on the service paper work for the $10 discount, it was never applied. On 03/10/23 I special order a part with the vin # to make sure it was the correct part since they don?t refund special orders. Got the part took it home. It was a water valve bypass that is starting to go out on my many Camry, Corollas and RAV4 and Toyota refuses to recall. And when I take everything apart and try to install the new one it wouldn?t fit. I called Toyota parts they had me on hold for over 30 minutes, I had to drive to the dealership because they never picked up. The guys at the counter told me that there were notes in the system about that part about fitting issues and to sell a different part # instead of the one they sold me and that the new one would arrive on Tuesday morning. I took out my Saturday to fix the vehicle since Toyota charges over 500 dollars to do and now the car can?t be driven for 3 days since they overlooked their notes originally. And they charged me the difference. He just said sorry. I bought a 2019 RAV4, 2019 Camry and 2021 Tacoma all in that same dealer. None of that matters to them.
Joshua Santiago
Mar 13, 2023
5
Excellent care! Good customer service and treat! My helpers are the best Luis , Argenis and Austin! I appreciate your help thanks! Recommended excellent customer service.
Edgardo
Mar 13, 2023
5
I am very happy to work with you
nasr mustafa
Mar 12, 2023
5
About 2 weeks ago I bought my vehicle from AutoNation Toyota Winter Park. I'm very happy to say that to the service was excellent, smooth and all my questions and doubts were answered. I want to thank Isaiah and Miguel for providing excellent and way behind service. Thank you
a s
Mar 12, 2023
5
Buscamos en todos los Toyotas de la Florida Central por este carro. Aqui en AutoNation nos dieron el mejor precio, la mejor atencion de los vendedores profesionales, nos trataron con respeto, amabilidad y coordiabilidad a pesar de ser un lugar tan ocupado siempre muy atentos y se acomodaron a nuetras propuestas para llevarnos el mejor auto como lo deseabamos. Nos ayudaron con la compra a buen precio de nuestro viejo auto y con la financiacion nos ayudaron a tener un excelente resultado. Nuestros vendedores estrellas fueron Ramon Velasquez y Giovanni Papinizer. Igualmente sus Managers, un gran equipo!! Muchas gracias a todos. Se los recommiendo!
Sandra B. LG
Mar 12, 2023
5
Siempre ha sido un buen servicio rápido y profesional
LAUREANO CHACON
Mar 12, 2023
5
El mejor vendedor! Muchas gracias por tu paciencia y por amabilidad, ame ese legar por tener este tipo de personas, GRECIAS ELIEZER ZABALA🙏♥️
Grecia Moreno
Mar 12, 2023
5
Eliezer, Thank you for very much for helping me with the purchase of my new vehicle!! I’m super happy 😃
Ariadna Kcv
Mar 12, 2023
5
The service rep was great however I was told that it would be 1.5 - 2.0 hours but was there for almost 3 hours for a tire rotation and air filter change. I also noticed after I left that they did not put the tire caps back on my tires.
Trisha Fissel
Mar 12, 2023
5
Great experience as usual. I've taken my car for service here for years now. Oscar Luna has been my service representative for most of those many years and I wouldn't change him for anything. He's always friendly, courteous, and helpful. You're very lucky to have him as part of your team! And I'm very lucky that he's my service representative!
Lizbeth Ortiz
Mar 12, 2023
5
From start to finish was only about an hour. Very efficient and friendly staff.
Laurie Sanford
Mar 12, 2023
5
As always, great service. I was able to get a loaner to continue my daily work routine, while the tecs were performing maintenance services. I was informed about some recommended maintenance service and the cost, some of which I agreed to be done. My 2018 Tundra has 173k miles, always serviced at AutoNation Toyota, and runs as smooth as the first day I bought it. Thank you
romica ciornohaci
Mar 11, 2023
5
Excelente servicio!!! Alexander Pillot!!! Gracias a la flexibilidad y el trato de amigo que me dieron, pude negociar las condiciones de compra de mi vehículo. Salí con tremendo carro, una garantía como ninguna y toda la información necesaria para el disfrute de mi auto. Recomiendo totalmente comprar su vehículo con ellos!!! Rafael Ocasio
rafael ocasio
Mar 11, 2023
5
Joseph, me encantó tu excelente servicio sigue haci con tu carisma, empatia y respeto hacia los demás sin importar nada.
Tais Velazquez
Mar 11, 2023
5
Gracias a Jesús Nuñez por la atención que nos brindado y todo el personal en general muy buen ambiente Jesús Nuñez recomendado 100%
ORLANDO VASQUEZ
Mar 11, 2023
5
Excelente profesional , muy agradecida por tu atención jesus nuñez , excelente vendedor gracias.
Nadezka Pereira
Mar 11, 2023
5
I walked out happy after experiencing great customer service here. My sales guy was Alexander Pillot and he helped me every step of the way. I highly recommend him! Thank you..
Michael White
Mar 11, 2023
5
Muy agradeciado por el profesionalismo, cortesia, transparencia y rapidez en la compra de mi Camry 2023. Gracias Alberto Romero!
Luis Cruz
Mar 11, 2023
5
Very Nice people here ! Alberto in an excellent advisor !
Linette Fuenmayor
Mar 11, 2023
5
So a couple of nights ago I contacted Auto Nation Toyota with questions about the 2023 Corolla Cross. My my mom was interested in purchasing a Toyota. I suggested the Cross. So I ended up getting connected with my man Dawson Campbell, cool dude. Dawson has been very helpful in the process. So basically I set up an appointment with Dawson to check out a few vehicles, moms showed up, Dawson took care of her and she left very satisfied with the level of service she received and knowledge of the vehicle she looked at. She said with process was pretty much hassle free. My mom is a recent widow due to covid and has very nervous about interacting with people. I think she had a good experience due to the fact that she had no complaints about her experience this time as she did in the past at other dealerships.. So I wanted to give a shout out to AutoNation Toyota in Winter Park for offering a great service experience by way of Mr. Dawson Campbell. Thanks guys!
Justin Collins
Mar 11, 2023
5
Alexander was very helpful in choosing the right car for me. He was very patient and knowledgeable about all vehicles.I would highly recommend coming here for future car purchases.
Elizeth Renteria
Mar 11, 2023
1
I bought a Toyota Camry 2017 and after a year the paint of the hood was peeling off, I can see now the color of the paint is lightly different in this part even when the carmax showed that car wasn't in an accident. the manager's excuse was that it happens because of the stones on the road; We have three more older vehicles at home and none of them have that problem. Be careful because this people don't take responsibility after the sale is done.
Eliana Perez
Mar 11, 2023
5
Friendly Staff, on your side, and the service department is quick. Less than an hour for quarterly maintenance!
Chris Diller
Mar 11, 2023
5
Great prices and very ethical people who work there. Also if you buy a used car , the car is checked out thoroughly.
Sas
Mar 11, 2023
5
Excelente atención de parte del vendedor Elio Di Sisto, David Abad, Pedro Von Fridrich, muy agredecido los recomiendo.
honorio torrealba
Mar 10, 2023
5
Me alegra poder haber conocido al Sr.Giovanni. la atencion de este vendidor fue excelente, se esmero por que estuvimos conformes y satisfechos en todo momento. Hizo de la compra un momento muy ameno. 100% recomendado. I am glad to have met Mr.Giovanni. The attention of this seller was excellent, he took great care so that we were satisfied at all times. He made the purchase a very pleasant moment. 100% recommended
eno M
Mar 10, 2023
4
I pay for my service, so I don't believe they are doing any favors, and also who knows what goes in the engine of car.
aby joseph
Mar 10, 2023
5
Sr Eduardo Abreu Es Excelente Su Atencion Y Dedicacion Lo Recomiendo Ampliamente me resolvio todas mis dudas es muy responsable
Yexcenia Gamboa
Mar 10, 2023
5
I loved my experience and with this place because of Moe. He was amazing, I knew nothing about cars when I went in but he made sure to listen to what car I needed and helped me get the car best fit for me while explaining the thorough details of the car. He was there for the whole process and ensured everything was running smoothly while also thoroughly following up. Would definitely recommend Moe to help you through everything.
Yara Khallaf
Mar 10, 2023
5
Fernando Medina Buen vendedor
Yamilette Demaris Sanoguet Montalvo
Mar 10, 2023
5
Jose Fonseca helped us with our purchase today! So happy with the new Corolla Hybrid
Tim Lim
Mar 10, 2023
5
Dawson has been great since day one very straight shooter and super humble got me a great deal
Steven Rolon
Mar 10, 2023
5
Excelente
Onella Manrique
Mar 10, 2023
5
Great service, i’m so happy with this great dealership also so happy with moe he was very helpful and honest with his service he helped my friend out the dealer and gave me some information and knowledge about some cars that i was looking for the future. Once again great dealership and great service from moe very talented human being.
Omar
Mar 10, 2023
5
Exelente atención y amabilidad del Sr Eduardo Abreu. La información de los productos es muy buena y extensa. Explica a detalle las características de los productos
Norlismar Quiroz
Mar 10, 2023
4
Muy amable la atención y el servicio y el tiempo que ofrecen se cumple con lo ofrecido
Mireya López
Mar 10, 2023
5
El sr Eduardo el loco , muy amablemente me informo sobre las dudas que tenia sobre el auto que necesito comprar . Gracias por la paciencia .
Menfis Padilla
Mar 10, 2023
5
Excellent customer service and attention. I recommend Mr. Eduardo Abreu when you visit this dealership, he strives to give an extra mile in his work, friendly, cordial and very professional.
Mariela Chirinos
Mar 10, 2023
5
Me sentí muy confortable con el trato y calidad de servicio ofrecido por Juan Moreno , definitivamente pudo conseguirme lo que yo buscaba sin ninguna presión , también un excelente servicio de parte de Pedro y Jesús Rubio pues me consiguieron un financiamiento hecho a mi medida. Gracias por todo 100%Recomendados
Josue Gaston
Mar 10, 2023
5
La experiencia con Eduardo Abreu fue muy agradable excelente vendedor aclaró todas mis dudas
Jose Alexander Abreu Vivas
Mar 10, 2023
5
Alberto Romero provided fantastic service!!! would definitely purchase through him again!! thank you!
Jestin Cendana
Mar 10, 2023
5
I am very happy with my friend Egleiza Abreu, she is an admirable honest person, hard-working and above all a good friend.
Jenny Baute
Mar 10, 2023
5
Hola me gustaría recomendar a Eduardo Abreu, ya que sus consejos a la hora de comprar la camioneta tuvo razón y era lo que mi familia y yo necesitábamos. Gracias por su gentil trato y recomendaciones.
INVERSIONES INBICA
Mar 10, 2023
5
I had a great experience. Michael Clauss was excellent with his customer service. He was more professional than five other dealerships reps who contacted me. I recommend him highly. He was professional, and he listened. He made this whole experience a positive one. Miguel was great too. I will definitely be buying from them again.
Hunter Murphy
Mar 10, 2023
5
Elizabeth was very courteous and knowledgeable and not pushy during our visit and plan on definitively using her in the future and hope to refer my friends to her! 5 star treatment! HB
Henry Brosnaham
Mar 10, 2023
5
Excelente atención de parte del señor Eduardo Abreu en darme información sobre los vehículos, gran paciencia de su parte ya que soy un poco temático preguntando sobre los detalles mínimos. Excelente calidad en la atención.
Henry Bravo
Mar 10, 2023
5
Excelente atención de parte de Alfonso Lunar
Emmanuel Rondon
Mar 10, 2023
5
Con el Sr: Eduardo Abreu la experiencia fue muy buena y excelente con la información de vehículos. El mejor trato como vendedor.
Carlos E. Abreu
Mar 10, 2023
5
Great service and fast
Andrzej Farkowski
Mar 10, 2023
5
Great team! Elizabeth Briceño Torres Wow! Super friendly and very knowledgable Will refer friends and family in the future.
Ana Luisa Candurin
Mar 10, 2023
5
Moe from Toyota helped my friend buy a car and made the process so easy. he was there to answer every question she had and made sure she was confident in her decision. i would definitely go back to him and would recommend him to everyone!
Alma Barreto
Mar 10, 2023
5
I had a good experience with the seller Eduardo Abreu since he is a very patient seller, and he gave me the best information to make the decision to buy my vehicle. 100% recommended.
Adrian R
Mar 10, 2023
5
servicio excelente. y en el tiempo prometido
Onella Manrique
Mar 10, 2023
5
Andrick was my attendant and did an excellent job explaining my car’s maintenance needs and about general times to check on systems like the AC and the Fuel Intake. I have always had great attendants at Toyota Winter Park!
Bryce Greene-Forgue
Mar 10, 2023
5
I went to Auto Nation with a certain car in mind. Alberto was my salesman and he showed me exactly what I was looking for. However, I kept on looking at another car completely opposite of what I was expecting to purchase. He told me to give it a try since I kept going to look at it over the two days. Alberto was great, convinced me to give a drive and I made up my mind to buy and I couldn’t be happier.
Pete Fowler
Mar 9, 2023
5
Me fui muy alegre de la toyota gracias a Luis de financia y Alberto, nos ayudaron demasiado. Agradables personas, nos hicieron sentir cómodos y muy bien ♥️
Lany Pabon
Mar 9, 2023
5
Toyota AutoNation Winter Park was fantastic to work with when we bought our Certified Pre-Owned Sienna recently. The salespeople all worked together bc they’re on salary, not commission. There was no high pressure sale, and they made themselves very accessible for follow up questions after the sale. I would buy from them again.
Jill Aller
Mar 9, 2023
1
The dealer did everything he could to help me, but the dealership was too busy. Even though I schedule an appointment, they took 4 hours to change my oil and rotate my tires. It was very frustrating. The car was full of paper in the floor & seat. it was very dirty inside. My seat was full of pieces of white plastic that I have no idea where it came from.
Caroline Desormoux
Mar 9, 2023
5
Tenho que agradecer demais ao Jesus Nunes, e Jessica do departamento Financeiro, por ter me ajudado a ter tirado meu carro…. Eles foram muitos atenciosos, e pegou o meu caso, como se eu fosse deles… Recomendo bastante, e sem chance de dúvidas, faria negócio com eles… Também quero agradecer ao Fernando Medina, por ter sido muito atencioso e prestativo… Esse lugar só tem pessoas do bem, e cheio de entusiasmo e amor 💕✨
Bruna de freitas
Mar 9, 2023
5
Muy contento con mi auto. Muchas gracias a todas las personas que hicieron posible está compra. Y no puedo dejar de mencionar el nombre de estos dos hombres que hicieron todo lo posible para verme complacido Marcos Rincón y José Ruiz.Gracias
Asniel Gonzalez
Mar 9, 2023
1
The dealer did everything he could to help me, but the dealership was too busy. Even though I schedule an appointment, they took 4 hours to change my oil and rotate my tires. It was very frustrating. The car was full of paper in the floor & seat. it was very dirty inside. My seat was full of pieces of white plastic that I have no idea where it came from.
Caroline
Mar 9, 2023
5
Friendly stuff good customer service .willing to help make customer happier with a new car .highly recommended . Chafik and suhail they are rock star they know what they doing I’m very happy with the work they provide after been in many car dealers they make the deal happen and take the car with us in less than 2 hours .
Faouzi
Mar 9, 2023
1
Wish I could give 0 stars. Probably the worst car service I?ve dealt with since I first owned a car. I Schedule an appointment just to wait hours. Warranty work either isn?t completed at all or not completely properly. Management doesn?t care. Going to be contacting corporate.
Daynette Perez
Mar 9, 2023
5
Fayez was our sales representative. & Miguel our finance associate. Fayez was the best salesperson we’ve had out of all the car company dealerships we’ve been to, best one was automation Toyota because of Fayez & Miguel. Fayez kept us updated through the car process even after hours to ensure we had all the info we needed. He always answered our questions & was patient with us and the process which helped us greatly & feel more confident in buying the car. Wether it was updating us with videos or texts he always stayed on top of things. Miguel in financing gave us good numbers and our best options upfront based on our needs. Best experience out of all we’ve had this was hands down the best, will be returning for all future car needs.
manasesli zapata
Mar 8, 2023
5
Thank you Elizabeth for your kindly attention, for all info in detail about the car I would like more!! 👍
Wafaa El Dehne
Mar 8, 2023
5
Excelente atención y servicio de Elizabeth Briceño!! Súper recomendado, gente honesta ✅
Verónica carolina Espinoza zeron
Mar 8, 2023
5
Rodolfo was great! He was super attentive, caring and understanding. He went above and beyond all expectations and really made the whole experience super comfortable. I never thought that buying a car would be an enjoyable experience, but thanks to Rodolfo, Pedro and the whole team at AutoNation Toyota now I know that it can be!
Radames Guerrero
Mar 8, 2023
5
My family and I have been Jesus Núñez’ customers for quite a while now and we’ve bought him multiple cars… the service to detail we always get from him is extraordinary and welcoming. He helped us get my first car at a great deal. If we could give him more than five starts we totally would !
Paula Shiera
Mar 8, 2023
5
Great service!!! Elizabeth Briceño went above and beyond to help me find the SUV I wanted and not only that this is the only dealership that would sell me the new Sequoia at MSRP!!! Would definitely buy from them again!!
Otto Perez
Mar 8, 2023
5
Alfonso Lunar me ha estado ayudando con la compra de mi vehículo, muy servicial y atento, lo recomiendo ampliamente.
Oscar jesus Fernandez
Mar 8, 2023
5
This review is really just to say, we purchased our cars here simply because of the service we got from Jean Aime. It’s something different to encounter a salesperson who work in your best interest and take time to explain everything, instead of upselling and rushing you because we’ve had some negative experiences from other places. We first went there looking for a car for my sister, and I was looking to change my car as well so few weeks later went back and purchased mine. Honestly everyone was nice for sure but a salesperson is your first interaction and that sets the tone of your experience. And Jean really went out of his way and immediately became a family friend as well.
Nucdalie Cherident
Mar 8, 2023
5
Excelente servicio de parte de Alfonso Lunar en ventas, su preocupacion por el cliente es increible. Trato sobresaliente sobre cualquier otro vendedor de dealer haciendo que el proceso de la compra del vehículo sea cero traumatica. Felicitaciones a Toyota Winter park por vendedores como este y su manager en fiananzas Luis Beltre. Excelente dupla en atencion al cliente. Mil puntos estos dos caballeros.
Miguel De la Vega
Mar 8, 2023
5
Fernando Medina Un excelente vendedor quede muy satisfecha con su servicio ampliamente recomendado
Maria Figueroa
Mar 8, 2023
5
Jesus es un excelente vendedor
Luis Rigoberto Coa Torres
Mar 8, 2023
5
En varias ocasiones he sido atendido por Alfonso Lunar, el cual me ha brindado un excelente trato, muy buena asesoría y respaldo a la hora de comprar comprar un auto, los recomiendo tanto a Dealer como a su personal, excelente!
Luis Perez
Mar 8, 2023
2
Tuve un problema ahora de ir ha ese lugar cuando pedí que por favor me cambiaras los llantas porque tenías 3 clávelos puesto! Entonces si yo pago por ese servicio porque cuesta tanto que le cambien la llanta a uno?
Juan F Gutierrez
Mar 8, 2023
5
Muy excelente atención del sol seño Jesús Nuñez
Jose Shiera
Mar 8, 2023
5
Alfonzo lunar excelente vendedor
Jonathan Cortez
Mar 8, 2023
5
Sales person Fernando Medina provided excellent customer service care as part of my new Toyota Camry experience. I highly recommend him and the staff at Toyota of Winter Park for your next car buying experience. Thank you!
Gisselle Gutierrez
Mar 8, 2023
5
I have 2 cars that I bought at Autonation. Giovanni and Fernando helped during the entire process and I’m a happy Tundra owner! Recommend 100%!
Giovana Pass
Mar 8, 2023
5
My family and I went to Winter Park Toyota to check on our family car and Elizabeth was the person who took care of us. It was an amazing experience. We felt like we were home. Thank you Eli
Giomar Weatherwax
Mar 8, 2023
5
Ótima experiência, fui muito bem atendido pelo vendedor Erney Osório que me deu total auxílio na escolha do veículo e em todo procedimento. Sem dúvida o melhor lugar de Orlando e região para se adquirir um carro. Obrigado AutoNation Toyota Winter Park
Fábio Silva
Mar 8, 2023
5
Increíble servicio y atención, 2 años con la atención del Sr. Jesús Núñez y más que satisfecha. si están en Orlando no duden en buscar su asesoría es Venezolano, habla ambos idiomas y siempre contesta cualquier duda que tengas así estés en otro estado!, el mejor!🙏🏻♥️
Enova Pirela
Mar 8, 2023
4
Arnaldo and his team came clutch when a serious work needed to be done on my vehicle. He was consistent with his update. He save me a lot of money by finding a cheaper price for my maintenance. If the dealership stays competitive with their prices that will help save thousands of dollars on maintenance, my family and I will not go to another shop again. Thank you. Happy customer.
Enco
Mar 8, 2023
4
Buen servicio y buena atención
Eduardo Delgado
Mar 8, 2023
1
Wish I could give 0 stars. Probably the worst car service I’ve dealt with since I first owned a car. I Schedule an appointment just to wait hours. Warranty work either isn’t completed at all or not completely properly. Management doesn’t care. Going to be contacting corporate.
Daynette Perez
Mar 8, 2023
5
Friendly staff and good service.
Cheng Chin Chuan
Mar 8, 2023
5
Roger Aguilar has been an absolute dream to work with. He made my car buying process as painless as it can possibly be. He listened to all of my concerns and matched me with the best car for my family and I. He sat and joked with us as we waited for approval and took the time to really get to know us as more than a client. 10/10 recommend coming to see Roger A., and will definitely be back to AutoNation for my future purchases. Thank you Roger, for keeping the safety of myself and my children in mind, and for your effortless charisma.
Ashley katz
Mar 8, 2023
5
I visited Autonation Toyota. And got a sale associate named Moe, he was knowledgeable and every helpful. I explained to him what I was looking for in a car and how much I wanted to put down and my payments and did his do diligence with Finance advisor to make it happen. I would recommended asking for Moe and luis whenever you want to visit Autonation and purchased a car. Great customer service and professional
Anasthashia Poleon Photography
Mar 8, 2023
5
Roger A. was fantastic! Not only was he knowledgeable, but very efficient. He took his time explaining every detail and answering any questions. We didn’t feel pressured or rushed to make a decision. If you are looking to purchase a vehicle definitely go to Toyota and ask for Roger A. He will work his magic stick.
Alyssa Amoroso
Mar 8, 2023
5
The salesman Fayez was very patient with me & my wife. It was a long process of 4 days but it was worth it in the end.
Adonis Ramirez
Mar 8, 2023
5
Fueron muy amables👍🏼 aparte me entregaron el carro antes de la hora cómo estaba programado excelente servicio
Abrahan Areinamo
Mar 8, 2023
1
So I had originally made three appointments on the third appointment. They actually addressed the issues and fixed it, but that wasn't without contacting the general manager. Nick and I definitely wouldn't recommend having your car serviced here and then when I tried to follow up with my service advisor, Cameron it took five phone calls. I was routed to a call center and nobody knew who my service advisor was or how to get in touch with him. Absolutely god awful and the service manager Nick reggiano, not the general manager. but the service manager is not helpful in the least and wouldn't employ him if I had a company of my own
Adrian Johnson
Mar 8, 2023
5
Original wait period was a little long but once vehicle was inspected and the technicians’s findings was relayed to me the recommended repairs were done in a timely.Very satisfied with the service provided.
Mackee1
Mar 8, 2023
5
The service provided by Eduardo Ramos was excellent. He returned my calls, kept me updated, and was very helpfull. Excellent employee.
Ana Atan
Mar 8, 2023
5
Excellent overall,my service advisor was overwhelmed!
Alberto
Mar 8, 2023
5
Great job getting the service of my car, and the costumer service is amazing
Suyin Nunez Inciarte
Mar 8, 2023
5
Belal Odeh at the Winter Park (Orlando) Toyota AutoNation was our sales associate. He was very kind, helpful, and explained things very well. He was patient with all of our questions and offered information beyond what we asked. He kept making sure that we knew exactly what we were getting into, and knew his vehicles well. We came in knowing exactly what we were looking for and because of his knowledge and experience, told us more about the car than what we initially knew. He is a trustworthy guy and kept constant communication with any updates for us. He’s like your friendly neighborhood uncle and made sure we were comfortable and at home. He took care of us up until we parted ways with our new car and treated us like family. He was detailed and paid attention to us well.
Rebecca
Mar 8, 2023
5
An incredible place, with super attentive employees who facilitate and help us with any doubts.
Helen Oliveira
Mar 8, 2023
1
My car was towed to this dealer and no one was able to tell me where my car was located. Unable to contact anyone on the phone. Multiple calls and more than an hour waiting on the phone. Worst service ever.
Ena Hidalgo
Mar 8, 2023
5
Excelente servicio y rapidez.
Diana Milena Vasco
Mar 7, 2023
5
Came for maintenance before a long trip. Lazaro was my tech! Always a great experience coming here. Great communication.Upfront pricing, they aren't pushy. Will tell you what your vehicle needs immediately and what is optional. Very satisfied with service
Tiasiad
Mar 7, 2023
4
I found the process for purchase easy and NO DEALER STOCKING FEE
JerrySleeter
Mar 7, 2023
3
Had an appointment for a oil change and it took them 2 hours and 40 min considering I had an appointment.
Nilda Figueroa
Mar 7, 2023
5
buena atención de Jesús Núñez 100% recomendado , todo el trámite fue excelente , las instalaciones son impecables, la variedad de vehículos es amplia tanto nuevos como usados.
Jesús guerra
Mar 7, 2023
5
I been taking my car to Auto Nation Winter Park since 2014 and Corey and Andrick always provide great customer service!! Always given me the best advice on things that need to be repaired. I?m very grateful for their patience and for helping me understand. I can see that both are very happy with what they do and love helping people.
Janneth Bustos-Bermeo
Mar 7, 2023
5
Very good service, nice staff, the service is fast and efficient.
Frank Ibarra Penaloza
Mar 7, 2023
5
My salesman Jaeshaun was great! Even though I did not purchase a vehicle I now know whati will like to buy. I will come and look for him in the future.
Firestar
Mar 7, 2023
5
My service advisor was great.I had to purchase a tire and was able to use a coupon from my phone.
Carolyn Wright
Mar 7, 2023
5
Buena todo el personal súper atentos y amable Gracias
Rosa Zepeda
Mar 6, 2023
5
Great service department. Easy to schedule, efficient service times and great communication.
M. W.
Mar 6, 2023
5
Did good, took forever. They were nice though. It really wasn't that amazing of an experience I just want some free gas
Kurtis Schuler
Mar 6, 2023
3
More than 45 min waiting to be helped by a Service Advisor, even thought I had an scheduled appointment
Jesus F
Mar 6, 2023
3
Very fast service. but check your car before leaving because it is the second time that I find it scratched
Ivelisse
Mar 6, 2023
5
Excellent customer service always . Employee?s are well informed and knowledgeable. Waiting time is always just the right amount of time
Eunice Duran
Mar 6, 2023
5
My current experience with Toyota went above and beyond. From Nick in the service department to Alex Velez, my Sales Rep was exceptional. Chris, David Mel,the other Velez brother were all very patient, helpful, knowlegable. They did everything to make this buying experience a pleasant one. After the disaster Geico and Hurricane Ian left me with.. I've been with Toyota since May 2015 after loving only Hondas. But this team right here, right now will get my business and are all amazing gentlemen. I will continue to send anyone I know your way!! A huge Thank you all for your help and patience. Alex Velez, you're stuck with me!! C.Rosado ❤
CRosado
Mar 6, 2023
5
Mr.Juniel Tejada and his supervisor explained me everything and I myself thought I wasn't going to get it, the supervisor talked to mr.Tejada again to get the car on my best option, well I got it and Thank you guys for that!! My wife and I are very happy with our car!!??
James Silva
Mar 5, 2023
5
I knew what I wanted and I didn?t feel any pressure to purchase a any other vehicle. I received undivided attention. Thank you Auto Nation!
Ivellisse Jones
Mar 4, 2023
5
Corey did a great job coordinating everything today. They took extra time trying to find a slow leak on one tire Thanks
TPOKO45
Mar 3, 2023
1
I went with the ilusi�n of buying a new car me and my girlfriend we both bought a new car, they add fees that you not requested and went you cancel those insurance in the financial department the loan payment will not change very angry and diss appointed , be careful went you buy a car, we like this dealer better than others but right now we didn?t have a good experience a all
Santiago Rivera Ramos
Mar 3, 2023
5
I went there to make a service to my Tacoma and everything was good.
Maxim Edward Marino Leal
Mar 3, 2023
5
Great experience with wonderful customer service they always was on point on everything they promised
Francisca Lebron Figueroa
Mar 3, 2023
5
I have Oscar Luna as my service manager for over15 years. Always received excellent service. Looking forward to buying the new 2024 Camry XSE Hybrid. The facilities are also great.
DANIEL DUPUIS
Mar 3, 2023
5
I have been a victim of this fake platform which I lost so much and was really devastated, i had to seek help until I was directed to Stella Morris and his company and Foundation that helped me to recover most of the money I had lost. It was really worth it. I will be happy to share my experience with anybody, you can also connect with him for help. Whatsapp: +1 (978) 245-7519 Email:stellamorris1920@gmail.com
X Bou Sunday
Mar 2, 2023
5
Anthony helped me get me get my car that I had from a previous accident and walked me through all the concerns I had for it. Originally I was waiting for my downpayment from my total loss statement but haven't received it yet and was still able to put 0 down and take the car home the same day which I was really happy about. I also had tints preinstalled onto the vehicle while my last vehicle they didnt have any kind of tints from their dealership so props to this dealer for that.
Brian Park
Mar 2, 2023
5
Excelent service on everything! Special Thanks to the seller Elio Di Sisto and the financial guy Luis Rivero so kind professionals and worries.
Boris Dominguez Contreras
Mar 2, 2023
5
Austin is a great salesman, very thorough and professional.
Benjamin Beason
Mar 1, 2023
5
Chris and team in service are great to work with, have total confidence in their ability to get it right the first time.
Amauri Santos
Mar 1, 2023
5
so good and my apoinmet just to time , 100% recommended
Ernesto Leone
Feb 28, 2023
5
Roger Matos, Marco Rincón y Luis Reyes me siento muy agresivos de estos varones. Personal muy trabajadora y responsable en sus trabajos tratan a sus cliente con mucho amabilidad y respeto
David Felix Rodriguez
Feb 28, 2023
5
I drive about 70 mi to have Autonation service my cars. Always a great experience. Waiting area has good work area so I can easily work while I wait.
Robert Fraatz
Feb 28, 2023
4
Buying process was better than most dealerships. Dealer accurately described condition of vehicle by phone prior to me driving there. Dealer pricing was fair with reasonable dealer fees. Disappointments were: The dealer was unable to generate a maroney window sitcker. The dealer was to mail me my new plate. They had it on a monday and hadn't mailed it out as of the following friday, so I drove out to get it.
Peter Yednorowicz
Feb 28, 2023
4
My experience was pleasant and informative.Although they didn't determine the source of the leak they were honest and invited me to get a second opinion
Micheal Brown
Feb 28, 2023
4
Service was great but for a part that costs only 45.00 I thought it was ridiculous me paying 315 dollars and change, that work was not that difficult so for them to charge me 200 some dollars in labor is BS. Next time I will buy the part and have my friend put it on for me. I am highly upset about how much I paid yesterday.
Marjorie Saunders
Feb 28, 2023
1
I wouldn’t agree with their “no pressure” statement. I felt like I was “beneath them” and wasn’t treated with the most respect.
Melissa Smith
Feb 27, 2023
5
Un buen servicio y la gente que trabaja ahí muy profesionales .
Hector Rosales Rodriguez
Feb 27, 2023
5
Looking for a new SUV and had gone to Honda and Mazda dealers. Toyota dealership was not pushy and gave me what I wanted for my trade
Shirley
Feb 27, 2023
5
This is the 3rd vehicle I have purchased from Autonation Toyota Winter Park. I have had nothing but great experiences there. Joseph was great and very attentive.
Katy1227
Feb 27, 2023
5
Done in a timely fashion
JoelXavier
Feb 27, 2023
5
I had a great experience. Eduardo was very friendly and informative. The tech was very thorough and efficient. Thanks!
Dustin Z
Feb 27, 2023
1
I had an appointment at 9:00AM for conventional oil change, get out around 12:30PM, after been charged for a synthetic oil change and had to wait until drain out the oil, cause tech made a huge mistake....
Calypso
Feb 27, 2023
5
Overall very pleasant. Good attitude great service and really good environment.
Zehao Liu
Feb 27, 2023
1
Had an appt for a recall and also received an email to check the battery. I was on time. The recall was already done since July 2022! So I asked to check the battery. Almost 2 hrs later I have to check with my service tech personally since he never responded to my text. He brought the car to me , did not said anything. Six hours later I received a message from him saying my battery was ok! Good thing I had an appt! I never had an experience like this before! I lost my husband 2 months ago and he said the waiting was always long and had issues with the recalls before. ? Hope next time is better!
Maggie Von Bruchhaeuser
Feb 27, 2023
5
I had a stalling issue with my Avalon. Service Rep was very helpful and advised that the repair crew went over the vehicle with a fine tooth comb. I left the agency, confidence that my vehicle was Toyota perfect.
Kathleen Tanner
Feb 27, 2023
5
Fast service and good customer service. I will continue to come to this dealer because of the fast service
Jasmine Estrella
Feb 26, 2023
5
kindness
Nilsen M.
Feb 25, 2023
5
Roger Agular was very great, we looked around the lot for the perfect car for me. If I could give him more than 5 stars I could thank you guys!
Tyler
Feb 25, 2023
5
Friendly, courteous and professional staff. Very good service!
Tribulete Claro
Feb 24, 2023
5
Everyone was very helpful and knowledgeable. Moe did a great job in helping me decide which car to buy. No haggle no pressure is the way to go!
Mooman978
Feb 24, 2023
5
Very friendly staff. Quick and efficient process. No problems at all. Answered all my questions and concerns. This is my second car from this dealership.
Stev
Feb 24, 2023
5
Very satisfied with service and the polite attitude of the team
Napoleon Onyechi
Feb 24, 2023
5
Excelente atenci�n por parte de los vendedores y todo el personal! Siempre se preocuparon por atendernos lo mejor posible!! Mi esposa y yo quedamos muy contentos con la compra de nuestro nuevo veh�culo!! Mil gracias y bendiciones !!
Mario Diaz Lopez
Feb 24, 2023
5
My service advisor, Cory Pope was so professional, polite & pleasant, he had my car in & out in a timely manner 2 thumbs up for Cory!
Lillian Paz
Feb 24, 2023
5
Great service location, all the reps operate at a timely manner. Thank you for your professionalism
Megane Milce
Feb 23, 2023
5
I had the best car buying experience at Autonation Toyota earlier this month. Alfred and Luis were extremely helpful and attentive to my needs. They were very clear and thorough with explaining everything and taking through the process. So far I’m very pleased with my car and knowing I have all my warranties gives me a piece of mind. Highly recommend!!!!
Yianni80
Feb 23, 2023
5
Had emergency service needs. They took my car in immediately and kept me informed throughout the day. At the end of the day problem solved. My advisor Thomas was excellent and I will request him for future routine service needs.
Tridocchap
Feb 23, 2023
5
This was our second Toyota we have purchased from this dealership. We highly recommend them, although the process takes long they make it a good experience.
Lonewolf
Feb 23, 2023
4
I am not giving five stars because I could see that the tires were put at 38 psi when it should be 35 psi and 33 psi
CorollaLS
Feb 23, 2023
5
Muy buena la atenci�n por parte de la vendedora Elizabeth Briceno y el gerente de finanzas Marco Rinc�n. Entendieron nuestra situaci�n y nos buscaron las mejores opciones para poder salir con nuestro carro.
Karla Collazo
Feb 23, 2023
5
Mr Jorge Ortiz provided great service, keeping us informed .explained the parts and repairs given .The service didn?t take long, vehicle was clean. Also the process of checking in was smooth and waiting areas were good
Jose Costas
Feb 23, 2023
5
I had a good experience buying my car with this dealership. I was greeted by Juan Moreno who is very calm, professional, knowledgable of both cars and processes, and helps to explain all the steps, coordinates finance, insurance and car delivery (so many things to coordinate and they are very patience, one step at a time). The dealership adds a human factor that is fundamental in the car-buying process, you can check the happiness of the visitors in Juan Moreno's instagram, that is inspiring and make me want to buy the car from them. Overall the process takes a long time, around 4 to 5 hours depending on financial situations and paperwork provided by each person, but they have solutions and things work out in the end, and the facilities are very friendly for this long time, with space for office (workstations), for kids, coffee break, wifi, something I didn't see in other dealerships. Also, I did the checkout process with Jean Conde who is very knowledgable of the banking process and also paperwork, and is friendly so you can have open conversations about anything. All in all, I would buy again from this dealership and hope the post-sale service is as well as the sales service. I already had a short experience of post-sale by picking up my final license plate, it went well, they have ample opening hours (until 9pm) so that accommodates well, and they even replaced a dead key's battery no questions asked. Thank you.
Luis
Feb 22, 2023
5
I recommend AutoNation Toyota Winter Park 💯 %. Especially the. Sales person Sohail Sahebi. He is a very professional and respectful gentleman. He went out of his way too provide us an excellent customer service. I strongly recommend to ask for him if you plan to visit this location, you will be more than pleased and satisfied to know what a GREAT human being he is 👍
Carmen Colon
Feb 22, 2023
5
Went in for service. Easy to schedule on line, quick easy check in process, car ready earlier than expected and they washed it for me! So nice to have a dealership I can trust.
Brian Parton
Feb 22, 2023
5
I purchased my Camry here 2/18/2023. I have to say what an amazing experience. Austin and Edward were so kind and helpful! And everyone there was very friendly. plan on buying my next car from here in about 6 months!!
Lannette Melms Cintron
Feb 21, 2023
5
I recommend AutoNation Toyota Winter Park 💯 %. Especially the. Sales person Sohail Sahebi. He is a very professional and respectful gentleman. He went out of his way too provide us an excellent customer service. I strongly recommend to ask for him if you plan to visit this location, you will be more than pleased and satisfied to know what a GREAT human being he is 👍
Carmen Colon
Feb 21, 2023
5
We had a great experience buying our new RAV 4. The people at Toyota of Winter Park worked hard to help us.
Michael h
Feb 21, 2023
5
Always a good experience when servicing with Ben Smith.
Faye Tambrino
Feb 21, 2023
5
service for maintenance and price.
Ariel Gonzalez
Feb 20, 2023
5
Gio was great—professional, friendly, excellent communication. Service was done on time and within the amount quoted.
Trish C
Feb 20, 2023
5
It was excellent, as always. I am moving soon and I will miss my visits to ANT in Winter Park. I was always treated with respect and honesty. The service advisors, like Lazaro Aguilera, were professional and honest.
Thisisajoke
Feb 20, 2023
4
Maintenance took a lil over an hour which was fine. David text that it was ready to go to delivery area. Unfortunately the person at the delivery area wasn't there, couple a minutes later help someone else that came after me no a problem. He could fine my keys, when he got them and I get to my car the interior was dirty, the dash and the driver seat with white stuff all over. I went back and told him that it was dirty and I didn't brought my car dirty why I have to take it dirty. He blame the mechanic and didn't like that I wasn't take it like that. He took it again to get "wash" and apparently they clean the seat, the floor and part of the dash but the left side of the dash was dirty. I decide it to leave and clean it home. Not sure why he got mad maybe he needs to find a new job if he can handle the customers. I have been a customer since 2007 and is the 1st time I'm not satisfied with the delivery person attitude. I will still service my car their, hopefully it won't happen again.
Eigramk
Feb 20, 2023
3
Giving a 3 star only because of the insane wait time.. The actual service work always seems to be great! Unfortunately that is why I put up with the wait times.. Sadly, this most recent time was NUTS! I've been going to ANWP for years for all of my service needs. Wait is always pretty bad but this most recent time insane - was 2.5 hours for a simple oil change AND I had an appointment! Service Advisor did not come back to me with other recommendations until after the oil change & 2.5 hours later. I had to go look for him to find out what was going on. Found him at his desk helping another customer. At that point he shared the recommendations which I wound up deciding to do, as I typically do because I have an older car & want to continue taking care of it so it lasts. I asked the advisor WHY, would he wait the 2.5 hours (again for a simple oil change) to give me the recommendations. To which he stated he was "busy" and apologized. He was actually very, very nice but PLEASE in the future PLEASE don't wait so long to communicate to your customer! This now caused me to have to wait ANOTHER 1.5 hours. My advisor was able to give me 20% off which was nice. But the time in the day that I lost cant be replaced. Management needs to do better with scheduling and and overall service times/wait!
*******
Feb 20, 2023
5
I had a scheduled maintenance appointment. The service folks were great got me in and out quickly.
William Kay
Feb 19, 2023
1
By far the worst experience I ever had with a dealership. They did not honor the written proposal they made to me after I already made the down payment. They wanted to increase the interest rate. The manager was rude and told us to go to court.
JULIOV
Feb 19, 2023
5
Perfect!! Employees are friendly and helpful, and the car service is first rate. Appointments are easy to schedule and the wait time is reasonable. I could not expect anything more perfect. Thank you.
SATISFIED
Feb 18, 2023
5
Buen Servicio al cliente, explicaron con detalle todo lo que le hicieron el el mantenimiento
Carmen Maria Medina Capielo
Feb 17, 2023
5
Very good experience overall. Web site scheduling was a mess but the servicing was great.
JBF12345
Feb 17, 2023
5
I always get my car serviced here. The facility is great and the service is outstanding. This visit was to repair a tire that had a large screw imbedded in the tread. It was leaking air quickly. I stopped at 2 gas stations o. The way to pump up the tire. They repaired my tire within 1 hour without an appointment! As usual, they also checked all my fluids and washed the car.
William Abernathy
Feb 17, 2023
5
Excellent attention. Super attentive and responsible. They answer any questions you have without problems. Thank you so much guys
Victoria Rivas Suarez
Feb 17, 2023
5
I had a great experience at Toyota of winter park. They were upfront, straightforward, and expeditious in helping me purchase the car I wanted. Argenis was my initial contact. He showed us used truck options and then when we switched focus to a 2023 he answered my questions via text succinctly and quickly. I appreciated that very much. When I came in to see the car Argenis was not in so Bino helped me. He listened to my requirements, showed me the car, spoke to his manager and confirmed they could meet my needs. He showed me the numbers electronically and delivered on what he promised. Williams did my trade in appraisal quickly and was helpful in negotiation. Bino then completed the transaction as promised and handed me over to Jesus and Marco in financing. I told Jesus I didn’t need to purchase any add ons. He inquired once why not and when I explained he left it there which i appreciated. I was out the door in two hours which was the max time they told me. Thank you for the quick and honest process.
Heather M
Feb 17, 2023
5
My experience at AutoNation Toyota Winter Park was great. I came to have my car serviced and four hours later drove out with a new car. It is the fourth vehicle I have purchased here. I’m very pleased with the attention and service received from Alberto Fana and Dawson Campbell on the sales team as well as the assistance from CFSM Jessica Carrasco on the Finance side.
Alberto Colon
Feb 17, 2023
5
Excellent service. Oscar Luna is always helpful, pleasant and truthful.
Will2023
Feb 16, 2023
4
First time there it seem busy but I was out within the hour promised
Sunshine
Feb 16, 2023
5
Attention very well just a time for pick up my car appreciate the washing my car
Nelson Z
Feb 16, 2023
5
Great customer service and fast delivery. In and out with no issues and in less than an hour. The least stressful vehicle purchase I?ve ever made.
Stephen
Feb 16, 2023
5
Great experience with salesman Roger Matos & Finance Luis Reyes, also his boss. Explain everything good and friendly people. I recommend them 100%.
Roberto Bianchi
Feb 16, 2023
5
Fayez was the best. He assisted me in the whole sales process. Made the whole process simple and easy. I recommend to all my friends and family
Phong Ly
Feb 16, 2023
2
Service advisor didn?t explain what was being done. I had to chase him down after 2 hours to find out what was going on. He told me and said it would be done in 40min. Again I had to find him and the car was ready but he didn?t tell me .
Margaret Meeske
Feb 16, 2023
3
I got for this dealer to oil change and replace battery for my car Toyota CHR 2019 the quality survive is very good but the employees answer in phone so bad
Maher Attia
Feb 16, 2023
5
Tires rotation and Oil change was done in less that 46 minutes. Very efficient service!
Edwing Munoz Barajas
Feb 16, 2023
5
Jenuel was extremely helpful and honest with us throughout the entire process.
Krystle Martinez
Feb 15, 2023
5
George very friendly & helpful,& gave my wife all the time finding the automobile, colors inside & outside, also mundo was very friendly & did the paperwork efficiently,& as fast as possible. ( computer is kind of slow) we know buying a new car is time consuming. very good experience at auto nation.
Jose agu
Feb 14, 2023
5
Austin was our sales specialist and he went above and beyond to helping us find the vehicle we were looking for. No pressure / no hassle sales that made us feel comfortable. Very transparent conversations. Highly recommend after going to several dealerships. This is the one we will go to in the future!
Jess2903
Feb 14, 2023
5
I'm very satisfied with the outstanding services including easy making online appointment to professionalism of service department. Huge kudos to the adviser Jorge Ortiz to the Valet personnel.
HoaHuynh
Feb 14, 2023
1
Se tardaron 4 horas para hacer un cambio de aceite, además no hicieron la rotación de llantas porque “no consiguieron el seguro de los rines”, es decir, en las oportunidades anteriores tampoco hicieron la rotación de llantas y no me lo notificaron? Exijo una explicación y que se respete mi tiempo perdido!
Francois
Feb 14, 2023
1
Took it for a scheduled oil change. Thought it was still my complimentary. It wasn’t. Still sat at dealership 4 hours !! I had an appointment. I bought from there so I wanted to keep going there even though it’s a 45 minute drive. Needless to say, this is not the first time it took hours, but this was the longest. Was ignored when I asked the status, and told them I nedddd to leave and will take it somewhere else. I will never go back.., or buy another car there. Overpriced as well for the wasted time spent.
BMW 2001
Feb 14, 2023
5
Got tire, Reasonably priced, Quick service. my family has purchased at least 10 vehicles from this dealership and been satisfied.
Sharon
Feb 14, 2023
5
Great service!! Service advisor was very professional, answered all my questions and service was excellent
Maria Luna
Feb 14, 2023
5
I had a great experience buying my new corolla cross.
Latchman Bisessar
Feb 14, 2023
5
Seller Marcus Leal helped me a lot, very attentive. Highly recommend .
Adeilton Oliveira Braga
Feb 14, 2023
5
I took long time but the take care of me !it's greatly appreciated!!
Michael
Feb 13, 2023
5
Sin duda muy profesionales desde el momento de mi llegada hasta que me entregaron mi carro
José Rey
Feb 13, 2023
5
I had a 7:00am appointment and got there about 15 minutes early to find 25 other people there as well. I was worried that it was going to take several hours for my first service on my new car. Nope, in and out in less than 90 minutes!!
Grammie
Feb 13, 2023
5
This is the best dealership ever!! Everyone was so friendly and helpful. They fulfilled all my wishes, answered all my questions. I have already been recommending them and telling everyone how great they are
E Cribb
Feb 13, 2023
5
As always the the guys are awesome. They work with you at any price.
Omar Gutierrez
Feb 13, 2023
5
Excellent no los cambio. ...................................................
Julio Nieves
Feb 13, 2023
2
I needed my breaks looked at and key fob batteries changed. The tech said my breaks were fine even though they are still causing the same problem. My key fobs batteries were never changed and its still dead.
Jacob Parsons
Feb 13, 2023
1
Had purchased a lifetime warranty battery. Battery died few years later, was asked to tow my truck in to exchange the battery rather than being able to swap it. Had to purchase a a new battery to drive my truck in (cheaper than towing). At the dealership everything was fine. The person who took care of me let me just give them the dead battery for testing while I did something else. In summary, would probably get lifetime battery somewhere with more locations near me.
Alejandro Munoz
Feb 13, 2023
5
The whole process of me taking my car in for the complementary service was extremely pleasant and fast. Everyone had a smile and the work done was quick.
Michael
Feb 12, 2023
5
Belal Odeh helped us out so much, gave us a great deal and was so responsive and kind. He made the process easy, would highly recommend.
Ashley Hays
Feb 12, 2023
5
As usual the service was outstanding. Cory my service advisor as usual did an outstanding job of taking care of my requirements. Fast, efficient and courteous .
Thomas Krapf
Feb 11, 2023
5
This covers more than ten years. Over that time I've had regular maintenance appointments which were always throughly explained before any charges archangels were done and the work (including one manufacturer callback) has always been prompt, complete and very satisfactory. I've also had the stray flat tire when off on vacation and one dead battery. I've been rescued both times with no hassle greater than a phone call. They have always been reliable, prompt, courteous and reasonable in the cost.
Nancy Williams
Feb 11, 2023
5
On Thursday February 9th I took my 2020 Highlander Limited in for it's 30k Service & I cannot say enough about My Awesome Experience ! My Service Advisor Corey Pope was nothing but Phenomenal ! He was very Professional, Knowledgeable & thorough when it came to my 30k ! I can honestly say hands down the Best Service Experience that I have ever had @AutoNation Toyota ! Corey Pope will be the only Service Advisor that I will deal with from now on !!!!!! Thanks Corey for your Outstanding work 👏
Michael D. Wagner
Feb 10, 2023
5
I've been using AutoNation for car purchases and service for well over ten years consistently and I've never been overcharged or disappointed in any way. They are courteous, prompt and honest. This includes everything from new car purchases to flat tire rescues out of state. I wouldn't leave home without them and their warranty.
Grannie
Feb 10, 2023
5
Great service. Belal odeh is a great salesman. Very professional. Helpful and friendly. Explained all the features of the corolla cross. Answered all my questions and provided valuable information. The entire sales process was made easy.
Tracey bisessar
Feb 10, 2023
5
Very nicely greeted when I arrived..I had an appointment, so they already knew what I needed..Edward Rivera 3867 also explained what they were going to do...Oil change and Tire rotation..I was in and out in about 35-40 minutes..I've been a Toyota customer for about 27 years..I love Toyota..
Steve Soyer
Feb 9, 2023
5
professional employees, great service
Juan Omar Caballero
Feb 9, 2023
5
Everyone very professional and explained to me very well what my car needed fix. Got my car right on the time frame they said they were going to give it back.
Toyota RAV4
Feb 9, 2023
5
Took my car to get serviced and took them less than an hour to finish. Had enough time to even walk through the car lot
Adonne S
Feb 9, 2023
5
Awesome and Customer Service. My Sales Rep Dawson and his Manager Fana were very Courteous and Friendly .Jean, Bishey and Jessica were great at the Finance Dept. Thank you for the Wonderful and helpful customer service. God Bless !!!! Tc Mesh
Mahesh Kapadia
Feb 9, 2023
5
Excelente oportunidade de negócios
Lealautonation
Feb 8, 2023
5
Fast and well done they did all what have to be done for 5,000 service maintainnace and clean my car too. Service tech are friendly
Salvacion Visda
Feb 8, 2023
5
Friendly and knowledgeable and very clean facility. Service rep did an excellent job.
Vincent Gallucci
Feb 7, 2023
5
My car was taken to service at 8:15 and within 45 minutes I had my car back. Easy and quick process.
Richard Ramos
Feb 7, 2023
5
Service adviser was very professional and helpful. The vehicle was in for 10,000 mile service. The service was completed within 1 hour.
Ivan Repass
Feb 7, 2023
5
Eduardo Abreu excelente vendedor, consigui� una muy buena opci�n para mis requerimientos. Lo recomiendo ampliamente..
Carmen Gonzalez
Feb 6, 2023
5
AutoNation Winter Park got me in and out, with all required servicing accomplished, in just over an hour (with a nice clean car as well). The waiting area is great with coffee and a good snack bar.
Jordan Haywood
Feb 5, 2023
5
Communication was great. Customer service AAAA+++ FAST turn around. Thank you Jorge!!! I am a loyal customer now!
J Mak
Feb 5, 2023
5
I answered an email saying that I was interested in a Prius you had on the lot. Salesman Anthony called right away and asked, “What can I do to get my sale today?” There was negotiating back and forth on my trade in but no price negotiation on the 2013 Prius 40,000mi. Every time I hung up, I got a call not even a minute later for a total of 5 times. Very persistent salesman. I got what I mostly wanted for my trade in which they started at 12k then gave me last offer of $15,200 for my white 2014 Lexus IS250 (100,000mi) with aftermarket Konig rims. There’s a lot of maintenance (brakes, belts, suspension, and tires $2500 total) that needed to be done to that car and as well as cosmetics that needed fixed such as deep scratches and a really bad front bumper (ton of rock chips). But the dealership took it “as is”, and I wasn’t complaining since they were okay with it. https://www.carfax.com/vehicle/JTHBF1D20E5023019
Tommy Chau
Feb 4, 2023
5
Ivan was my service advisor and immediately greeted me and I told him I needed an alignment and oil change. He emailed me and recommended a change of brake fluid and wind shield wipers replace and I get brake change fluid next visit and I had my wiper blades changed. Ivan was very personable and I was always ask for Ivan when I get my car serviced.
David Russ
Feb 4, 2023
5
Got an oil change in the morning and was out in about 30 min! I love how fast they serviced my car.
Vanessa
Feb 3, 2023
2
To wait time is 2 to 3 hours on oil change I bought the car with the dealer
Gloria Sanchez
Feb 3, 2023
5
Nice service, good representative
Youssef Gerges
Feb 2, 2023
5
excellent attention and service everything was great
Yamila Munoz
Feb 2, 2023
5
Excelente servicio con el se�or Andr�s ,muy recomendado como vendedor
Victor Alvarado Silva
Feb 2, 2023
5
Jes�s es el mejor vendedor a el le he comprado todos mis carros y para mi esta es la mejor toyota de todo Orlando
Ingrid Garcia Sanchez
Feb 2, 2023
5
Michael Clauss was kind and professional. It was a pleasure to do businesswith AutoNation Toyota.
Rosane Ceschini Realtor
Feb 1, 2023
5
Elio nos ayudó a en todo momento a conseguir nuestro vehículo deseado, el mejor vendedor
Howard Eddis
Feb 1, 2023
5
Tuve una excelente experiencia desde el comienzo en línea hasta completar el proceso en el dealer. El señor Javier Paez me atendió con mucha amabilidad y profesionalidad
CorollaCross
Feb 1, 2023
3
The worst experience.Issue after issue. No accountability, until Romney step in and he took responsibility and made the experience better. Service Department need more people like Romney
Ivan
Feb 1, 2023
5
Great people to work with, from the time you enter the parking lot to to the dnd of my mission which this time was my 5,000 check of my Highlander. Inspite of distance , I will come back for anything I will need in the future.
Yolanda Ganchorre
Jan 31, 2023
5
very nice staff and great service
Silverrstarr
Jan 31, 2023
4
Everyone was very attentive to my needs and kept in communication. Hard to find these days.
Tracey Reed
Jan 31, 2023
5
Brendan , the customer service rep who helped me during my visit was extremely helpful in his efforts to find solutions to my concerns about issues with glare as a short driver of a Sienna. He was also very courteous and a great listener as I explained the challenges I needed support with.
Otilia
Jan 31, 2023
5
It was really good .. Alejandro kept me informed all the time. He was great
Maria Gomez
Jan 31, 2023
5
I recommend Joel, my service advisor, for your vehicle service. He is caring and will work with you
Mar Eden Lopez
Jan 31, 2023
5
This was my second service appointment for my 2022 Tacoma. The staff is friendly, efficient & professional. 5 star service! And all in under an hour!!!
Jamie Kruse
Jan 31, 2023
5
I don?t buy cars elsewhere. Only and always Auto Nation Toyota with Marcus Leal. Trust me!
Hederson Dallagnol
Jan 31, 2023
5
Great customer service. Cleanliness of waiting area. Overall pricing was reasonable compared to others. Honored coupons.
Franklin Gross
Jan 31, 2023
5
Came to the dealership looking for a Camry, and Alexander greeted me immediately in the parking lot. They didn’t have the color I needed but got one in on their truck the next day and held the vehicle for me until I was off of work. Finance team worked on the numbers and got me a great deal and got the number I needed to be at! Highly recommend Alexander and this dealership!
Alex
Jan 31, 2023
5
Excelente servicio y muy buena atención
Simon Taboada
Jan 30, 2023
1
I had a 9:15 AM appointment on 1/29/23 for an oil change on my Toyota Corolla and couldn't leave until 12:25 PM because there was no communication between me, my Service Tech, or the mechanic. They diagnosed an oil pan leak but did not contact me while doing the oil change to ask if I wanted them to replace the oil pan gasket. They also discovered a lot of corrosion abound the positive battery cable but when I asked the mechanic why he didn't at least clean off some of the corrosion, he said "You didn't want the battery service and I don't work for free." When I went into the service bay to look for my car because it was taking so long, I found the mechanic talking with the mechanic who was servicing the car in the next bay - so basically, he was doing no work on my car. When I told him to put the car down (it was elevated on the rack), he refused, saying he had to wait for the service tech. I told him I was the owner and no additional work was to be done. He then stated the service manager was walking towards us and said he would wait for her to tell him what to do!
dandrisani
Jan 30, 2023
5
I recommend Joel Sepulveda, my service advisor, for your vehicle service. He is caring and will work with you
Marlo910
Jan 30, 2023
5
Very friendly and fast! Michael was so helpful. I thought my appointment was for Saturday and it was for the next day Sunday and he still squeezed me in for my oil change .
Ashley O
Jan 30, 2023
5
Service was fast and easy
Rb Parrilla
Jan 29, 2023
4
No teníamos cita para el día. Pero nos recibieron y nos dieron el servicio. Tiempo alrededor de 1 h
Rafata76
Jan 29, 2023
5
I wanted to say that sales team did an amazing job finding me the right vehicle for me at a reasonable price. Everyone was polite and helpful. My sales person George did an amazing job working out the pricing and drove my car that I brought there home for me.
Dave workum
Jan 29, 2023
5
😃Great job done promptly
Yogendra Pandya
Jan 28, 2023
5
Bought my car last week from Roger. Excellent service and met my needs. Was able to get me in and out within 2 hrs no hassle. Called him this week about an issue I was having and he immediately scheduled me an appointment to come in. 10/10 would recommend!
Andre Bautista
Jan 28, 2023
5
Got a great deal on an oil change!
Gonzalez
Jan 28, 2023
5
Great and attentive service
Yankees
Jan 27, 2023
5
It took way of long for me service to be completed
Stax4553
Jan 27, 2023
5
Everything was really good and easy, the seller and financier did an excellent job in the purchase of the new car of my wife, they were very professional and polite. Thank so much Autonation you have and excellent team
Excellent
Jan 27, 2023
5
Thanked to Sean and Rachid for great service! I trade in my Toyota Corolla and bought a RAV4, so far great condition and very smooth drive! I am looking for Highlander which will be my next journey!
Unal Kayakiran
Jan 27, 2023
5
The salesman and the finance guy did a professional job, and it was a pleasant experience.
Sharon Gardner
Jan 27, 2023
5
Treated with respect? very friendly and love the pictures of car repair
Rebecca Sine-Albachten
Jan 27, 2023
5
Excelente servicio, la atenci�n personalizada es incomparable, Jes�s rubio y Juan moreno son dos personas que prestan un excelente servicio, resuelven los inconvenientes r�pida y eficazmente. Realmente mi esposa y yo estamos muy feliz con nuestra Rav4... Gracias y felicitaciones Autonation ?.
Kelvin Sanchez
Jan 27, 2023
5
I received good service and attention and full information on the next things I should do to my car.
Katty Ferrer Carrillo
Jan 27, 2023
5
Busy dealership but got me in an out of the service in an hour! I went in for an oil and filter change and was pleased with the service.
Djurdjica Dzalto Velemir
Jan 26, 2023
1
In a word: terrible. I dropped off my car on a Saturday morning because my heater wasn’t working. I was charged $99.95 for the diagnostic. My service advisor, Jorge Ortiz, called me a few hours later to tell me what part needed to be replaced. I told him to proceed with the repair. He said he’d call me later to let me know when the part would be arriving and how long the repair would take. He never called me back. The next day I texted him twice. He never responded. I called the dealership and was told all they could do was leave him a message. When I didn’t hear from him, I called the dealership again. This time, I was told Mr. Ortiz wasn’t working that day. I was put through to the parts department in an attempt to find out what was going on. The parts department never talked to me. Instead, they put me on hold for 30 minutes, until closing time. Monday, after multiple calls, I finally got a call back from the service manager, Gerry Zarsadias. He told me the part had to be ordered and he couldn’t estimate how long it would be before it came. He then told me I needed to pay for the part in advance. I had to insist before he reluctantly agreed to order the part without me paying for it up front. I’ve brought my vehicles to this dealership for service for years, but after this, I won’t be coming back.
Thomas A.
Jan 26, 2023
5
We had a great experience here when buying a car for our daughter who moved to FL. They know their cars and helped us throughout the process!
The Harpers
Jan 26, 2023
5
I was very pleased with the service. My car was ready in a timely and clean manner.
Edgar Hull
Jan 26, 2023
5
Busy dealership but got me in an out of the service in an hour! I went in for an oil and filter change and was pleased with the service.
Djurdjica Velemir
Jan 26, 2023
5
The service was great. I only wish they would not move the driver seat. It is alway hard to put it back to the comfortable place, I have no memory seats.
WPValley1
Jan 25, 2023
1
I arrive home after my service appointment to find engine oil dripping from the pan. It was so loose. I was able to tighten the drain plug by hand. I will scores low also and ask them to top it off, which they carelessly over, filled the reservoir, and it overflowed into the engine bay. Extremely disappointed. I wish I could add the video and pictures I have of these incense.
Disappointed
Jan 25, 2023
4
Muy buen servicio ,muy amables poco tiempo de espera
Wanda Fiol Benitez
Jan 25, 2023
5
I usually use this dealer and I got my car there and that place is wander amazing, thanks
Jhon Blanco Marin
Jan 25, 2023
5
Me gusto mucha la atenci�n de ambos vendedores Paul y juan Moreno, excelente trato.. y el �mbito financiero mejor imposible el se�or sosa es una persona muy agradable, los recomiendo a los 3 para realizar cualquier compra!
Lismar Medina Suarez
Jan 24, 2023
5
I have never had my car serviced so quickly. I went in and left before the hour. Even had a little car wash. I don’t honk I will go to any other Toyota to get my car serviced in Orlando
Kevin Donoso
Jan 23, 2023
5
I had a wonderful experience during my service. It was a quick process, the waiting area was clean, and my service rep was insightful and friendly.
Jenny22
Jan 23, 2023
5
Overall great purchasing experience. Considering the limited availability of new cars, this dealer has streamlined the process of identifying which new cars will be available to them in the near future and allowing you to lock-in a car for purchase when it arrives.
Larry Popp
Jan 23, 2023
5
If you’re going to buy a Toyota, go here and ask for Alexander (Salesguy). Will fight for you and do what he can to get you the car you want.
Richie Ortiz-Gotay
Jan 22, 2023
5
Oscar was nice and made sure I understood everything going on.
CD212919
Jan 22, 2023
5
SIMPLY THE BEST! I have ever came across Ian was so polite he took the time to explain what my son?s car needed and most of all the price was right. Thanks Ian!
Carolyn Browne
Jan 22, 2023
5
Service and salesman is very good but repair I don?t know.
John Mclean
Jan 21, 2023
4
Seemed like the service areas I visited were understaffed - had 7:45 AM appointment and did not get checked in until after 8:00 AM. Requested a loaner car - no one at the rental counter and service advisor had to go find someone.
Craig Roy
Jan 20, 2023
5
I sold my leased Toyota and it was quick and easy without any battles whatsoever.
Steven Shields
Jan 19, 2023
5
Excelente atenci�n recibida por parte de Alberto Romero y Jos� Irizarra. Muy dedicados y muy expl�citos durante toda la negociaci�n
Juan Rodriguez Garcia
Jan 19, 2023
5
I bought a new Corolla Hybrid last month from this dealership. Aside from quality, style and the car being a hybrid, the experience with the sales & finance team made this such a great buy.
Jani G
Jan 19, 2023
1
I had a 10 am appointment for a oil change today when I I got checked I told the assistant service manager which was my advisor I also needed new wiper blades she said they will check them when car was done at 130 p no new wiper blades . I had a few things that they found that needed to be addressed I was going to get it done but it took her 35 minutes for her to text me back which by that time I was tired of waiting . She did not explain to me what the sdc climate control service was just that it was a issue . When I finally got my car back my keychain was broke and they went and superglued it I was very angry with my visit today I have took my car here since I purchased it I. 2020 and never had this experience .. also I got my windows tinted through the dealership I told her my back widow is bubbling up and she told me I need to call the tinters she did not mention contacting them or give me a number to call thank you
Kenny Shumate
Jan 18, 2023
5
I recently bought a used car from Autonation Toyota Winter Park based on my girlfriend got a new car from them. As soon as I walked through the doors the staff was welcoming and attentive to my needs. Roger Matos helped me with my car. I was really surprised at how willing we was to be honest and help me find the best car for me. I didn't feel pressured to go for a more expensive vehicle or to accept a deal that didn't work for me. The finance team was also very helpful in explaining all the options and answering any questions I had. Also, a big thank you to Moe for helping with some questions I had after I bought the car. Overall, I had a great experience at Autonation Toyota Winter Park and would highly recommend them to anyone looking for a new or used car. The team was professional, friendly and went above and beyond to make sure I was satisfied with my purchase.
Tim Rosario
Jan 18, 2023
5
If I could give this place a 💯 stars I would. Everyone here makes you feel at home and respect you truly . I truly recommend this location for services or buying a car or even breakfast or anything they were truly help you out from the bottom of their heart ❤ Much Respect and Thank you!!
Michele G
Jan 18, 2023
5
Good morning. Yesterday I was in Auto Nacion doing my maintenance on my car and the attention was excellent. Everyone was very kind and cordial, definitely without the best thanks.
Kevin cortez
Jan 18, 2023
5
The team at AutoNation Toyota Winter Park were phenomenal! The sales team was completely honest with me every step of the way. A huge thank you to Moe and Roger, both of them went out of their way to make sure I was satisfied. At no point did I feel pressured or like my needs weren't being listened to. I would recommend that any person looking for a car shops here.
Timothy Joseph Rosario
Jan 18, 2023
4
I had a good experience overall, however, there wasn’t good communication regarding the timing of my appointment. I made an appointment early in the morning, but my car was not serviced till later in the afternoon. However, the service was good and management was understanding…they offered a percentage off due to the conflict in schedules.
Tara
Jan 18, 2023
5
Prompt and kind. Under an hour as promised. Answered all questions
Linda Lange
Jan 18, 2023
5
I was pleased with the timely service at Winter Park Toyota
Lenrico Williams
Jan 18, 2023
5
Francisco was patient and answered all of our questions. He made sure we got the best possible deal. It was a great experience.
Jamie Rodriguez
Jan 18, 2023
3
Staff was great. Took multiple trips to fix the problem. Vendors are making the Service Department look bad. Car had body damage while in the dealer. People are great, but not a good experience
Ivan
Jan 18, 2023
5
The buying process was the smoothest I?ve ever had and mostly done online. I had to wait for my car to arrive and was given weekly updates so I?d know what was going on. I?ve since been in twice for routine maintenance, and the facilities are phenomenal. What other dealership has a movie theater and a cafe?!
Shannon McElroy
Jan 17, 2023
5
The price listed is the lowest price they offer and the process is very easy and no going back and forth to the the big boss. Everything is done with the I pad and the salesperson answered all our questions about the car and they have a big clean waiting area.
Cynthia Lovejoy
Jan 17, 2023
5
I have been going to this dealership for many many years and although always a busy place Stewart and team are always very attentive and accommodating! I would recommend for service and sales!
Tito Elias
Jan 16, 2023
5
Really enjoyed the time at their facility. Customer service was good and they really accommodated all my need.
Sophia Nguyen
Jan 16, 2023
1
I had an appointment for an oil change and it took them 2 & 1/2 hours to do it. What was the point of making an appointment? No complimentary car wash was done at the end either because “of weather” but when I was leaving the lot, other cars were being washed.
soccercoachW
Jan 16, 2023
5
This dealership went above and beyond to complete the service fir my vehicle. There is a waiting area with a movie you can watch while waiting & they handed out sandwiches for free during lunch time. NEVER have I ever gotten anything for free from a car dealership. I will only go to this location to service my vehicles from here forward.
Stephanie Gallison
Jan 16, 2023
5
I have purchased two vehicles from AutoNation Toyota Winter Park (1 new, 1 used). The reason? Their service department. Specifically Cory Pope. I trust Cory, and for me, trust is everything.
M.H.
Jan 16, 2023
5
I was completely floored by the level of customer service at AutoNation Toyota Winter Park Florida, this dealership was packed on Friday afternoon and evening and all day Saturday, there was so much activity going on it actually had a festive feel to it, Argenis Gonzalez was my sales rep and he made me feel so comfortable and welcome it was like being with a close friend or family member, the two finance folks I dealt with were a lovely lady named Tonia and an equally lovely guy named Fred, all of the above mentioned AutoNation employees went above and beyond in making me feel at home, I am telling everyone I know in this area of Central Florida about this absolutely wonderful experience I had there, I can't wait to either trade my vehicle in or buy another new because it will ONLY be at the really phenomenal dealership, thank you all once again.
Sean P McCarthy
Jan 15, 2023
5
Fue buena la atenci�n prestada por el se�or Joel Sep�lveda .
Juan Habeych
Jan 14, 2023
5
Everything was great. I trust the dealership and all the people that work there, I know I am always in good hands and they always know how to treat me. The best dealership out there!!
Arlin Canizales Avila
Jan 14, 2023
1
I made an appointment for oil change at 9am. I did not get my car back until 1130 even though I told them I needed to leave by 11. It should not take over 2 hours for oil change. Also, my tire pressure light was on after service so they lied about rotating tires as promised. My car was returned unwashed and I vacuumed. I do not recommend service here.
Kelly Gekas
Jan 13, 2023
5
Roger A was fantastic to deal with throughout the buying process. He kept us in the loop while waiting for the car in transit until it arrived. We are satisfied with the purchase and will return for future business. Thank you again
Tai
Jan 13, 2023
5
Quality service for a competitive price. My 2015 SUV runs and looks new. I would not trust my car's service with anyone else.
Susan
Jan 13, 2023
5
In and out in under an hour as promised. Will bring my Camry here, my daughter's Corolla Hybrid and my son's Corolla Hatchback here for service again in the future. (Corolla's bought here, Camry not purchased here)
Ray Rose
Jan 13, 2023
5
Went only to look and left with new vehicle. Johan Medina was very professional and informative. The whole process was very positive. Highly recommend this dealership!!
Miguel Sostre
Jan 13, 2023
5
Fui a un cambio de aceite, con una buena oferta, me atendi� Jorge una persona Guatemalteca, excelente trato, seguimiento y buena atenci�n en servici� al cliente en el taller.???
Jorge Cardoza
Jan 13, 2023
5
Comprar um Toyota � ter a certeza que voc� nunca ficar� na m�o ! Voc� sempre � assistido por algu�m e tudo � feito com muita rapidez e gentileza !
Alessandra Lira
Jan 13, 2023
5
Service was excellent as it always has been. Thomas was very friendly and accommodating, and an excellent communicator. The charges for services seemed high, and honestly if you're going to add a 12% parts and labor shop charge to all bills, this should be addressed when vehicles are dropped off, and also noted by the agent when repair costs are discussed. To me it would be much more "transparent" to omit this "hidden" charge, and add 12% to all parts and labor costs, though they're already generally on the high side.
oviedoboy
Jan 11, 2023
3
The facility is great with a theater room, a small cafe and lots of sitting room. This will keep your family entertain while you wait 2 hours for your oil change.
Safraz Khan
Jan 11, 2023
5
Roger A. Was very professional and very knowledgeable and friendly. When I first came to your establishment he was only one who acknowledge me and ask me is someone helping you. I will definitely recommend all of my friends and family to him. He will definitely go far in his future with your company. He has a great personality and a great sense of humor.
Nardia Capron
Jan 11, 2023
5
I am always leery of going to the dealership. I had a different brand of car prior to my Toyota Camry, and a trip to the dealer meant hours, days, even a month waiting! (Long story short, don?t trust windshield repair places). Anyhow, I was due for the required maintenance for my 10,000 mile check up and I brought along a ton of work that I could do while waiting. I really thought I was goug to be there all morning. When I pulled in at 7:45am I felt I was right, the line was LONG, but a friendly agent was out to check me in and assured me that I would be out in an hour. I sarcastically thought to myself, ?yeah, right? and went inside to grade papers. I was SHOCKED when I received a text 45 minutes later that my car was ready to go. What?! Are you kidding? It took no time to to collect my keys and be on my way. I could not believe it. Take note, other dealerships, this is how you take care of customers! Quick, friendly, efficient. Could not recommend it high enough. Maybe add another star up there, because this place consistently goes above and beyond.
Julie Duncan
Jan 11, 2023
5
I've been bringing my 1997 Camry here for oil change on a consistent basis and they never let me down.
Erika Winslow
Jan 11, 2023
5
The smoothest experience ever at a dealership , from start to finish. 45 minutes was all it took to service my truck. True Pros.
David Barrientes
Jan 11, 2023
5
Great customer service. Adonis and Santos are super professional and knowledgeable. I am so glad they assisted me in the purchase of my new car. Excellent personnel at this location. I completely recommend.
AG
Jan 11, 2023
4
pros- helpful and respectful, answered questions at ease cons- took longer than what was told (though I was not in a rush so not that big of a deal then)
camille
Jan 10, 2023
5
The sales person I had(Marco rin.) was great! He was very honest and welcoming and made me feel great about my purchase. Luis was also great and very patience and helpful(he was the finance guy) overall I had a great experience and we’ll always recommend
Kenece M
Jan 10, 2023
5
I am always leery of going to the dealership. I had a different brand of car prior to my Toyota Camry, and a trip to the dealer meant hours, days, even a month waiting! (Long story short, don’t trust windshield repair places). Anyhow, I was due for the required maintenance for my 10,000 mile check up and I brought along a ton of work that I could do while waiting. I really thought I was goug to be there all morning. When I pulled in at 7:45am I felt I was right, the line was LONG, but a friendly agent was out to check me in and assured me that I would be out in an hour. I sarcastically thought to myself, ‘yeah, right’ and went inside to grade papers. I was SHOCKED when I received a text 45 minutes later that my car was ready to go. What?! Are you kidding? It took no time to to collect my keys and be on my way. I could not believe it. Take note, other dealerships, this is how you take care of customers! Quick, friendly, efficient. Could not recommend it high enough. Maybe add another star up there, because this place consistently goes above and beyond.
JulDunc
Jan 10, 2023
5
Cory P. did a solid job in getting our preventive service done well. He also didn’t oversell us on items that were not needed immediately.
ajcamp55
Jan 9, 2023
5
Done in less than an hour, quick in & out
Windy Rains
Jan 9, 2023
5
Great experience, thank you!
Nataly S
Jan 9, 2023
4
Last Saturday I went for oil change and door related issue, witch it was fixed. But the info about what was done to my car didn't go according to jobs done, about doing tire rotation, the tech did Not rotate tires. My concern is... Is the service dep really! doing what they say they do? To lie a client.
MarciaMorale
Jan 9, 2023
5
I have been an Auto Nation customer, Winter Park, Florida for over 35 years. I have always received excellent and courteous service for each visit. I want to especially thank Gerry Zardisas for providing courteous and outstanding service as my service advisor for the last 6-7 years. Gerry has been promoted to and has moved to another area of your service department and I will miss his friendly service and attitude towards his job. Gerry recommended Ivan Navarro as my new Service Advisor. On Thursday, January 5, 2023, I brought in my 2015 Camry experiencing problems with a tire. I met Ivan and explained the problem to him. Ivan immediately processed my auto and promised he would contact me as soon as the tire problem was resolved. A couple of hours later, Ivan contacted me and thoroughly explained the action taken to correct and resolved the tire problem. Ivan was very knowledgeable and courteous. I feel that I will continue to receive honest and excellent advice from Ivan. My congratulations to Gerry Zardisas with his new position and I thank him for recommending Ivan Navarro as my new Service Advisor.
Joe Leon
Jan 9, 2023
5
I was a first time customer at Auto Nation Toyota. When I first pulled up David Morales greeted me. He was kind, polite, and professional. He listened to the concerns I had with my vehicle and assured me that their mechanics would carefully check everything out for me. I was100% satisfied with the service and will be back for future attention needed to my vehicle. David represented your company with true professionalism.
Brittney
Jan 9, 2023
5
Professional, prompt customer oriented The 5000 mile warning line/message came on. I made an appointment online. When I arrived I was expedited due to the 2 year service included with the purchase of the vehicle. Everyone was quite friendly and positive. I was also because I didn’t have to pay anything at the time of service.
Bill Mc
Jan 9, 2023
4
I arrived early for my appointment and it wasn’t a problem and I was taken care of in a hour;) love coming here
Angela Huff
Jan 9, 2023
4
Very professional and friendly and helpful . They pay attention in what you need and work hard to reach the expectations
Rafael Pittaluga Soriano
Jan 9, 2023
5
Great car dealer to get a car. Great people to work with Excellent experience Bought new truck. First service at this service last week and was very impressed with how fast and pleasant the service was and the time they gave when service would be done was right on the time.
Patricia Soeldner
Jan 9, 2023
5
Service less than an hour. Love food at the cafeteria.
Maria Morales
Jan 9, 2023
4
I went in looking for a new car, the sales man was the best of the best. He explained all the features of the car and everything. I felt so blessed that he walked me and my wife through everything in the buying process. The payments were a little high of my price range but outstanding customer service. Thank you.
Keyshla Pagan
Jan 9, 2023
5
am a frequent customer of AutoNation Winter Park. I always keep returning for new services and purchase of cars. You have a top #1 service of excellence at this dealer. This is the fifth car I buy from Automation Winter Park and I am totally satisfied with service the product (the vehicle) and the quality and unique treatment to customers.. Will definitely recommend it to anyone.
Jannette Delgado
Jan 9, 2023
5
Hice cambio de aceite mientras miraba una pel�cula en su sal�n de espera. De cortes�a cambiaron la bater�a de mis llaves. Me entregaron mi carro lavado gratis. Todo con mucha cortes�a. Excelente
Carlos Rodriguez Diaz
Jan 9, 2023
3
Even with an appointment again I had to wait 4 hours for the service of my vehicle, it's rude and disrespectful
OPoggio
Jan 8, 2023
2
The first person who attended me was very friendly and attentive, but the one who changed the oil and filter seriously, I have oil marks on the outside of the door and inside on the door panel. My car is white on the outside and light gray on the inside. I honestly pay to wash my car by hand so know I have to stop to advance auto and get something to clean the grease. Very badly please be more careful especially if the car is white please seriously I took pictures
Gilbert
Jan 8, 2023
5
i purchased my 2021 toyota corolla today and carlos garcia was my salesman. carlos was the absolute BEST salesman ever - he wasn’t pushy, he was patient, funny, nice, personable, and by the end of my purchase i felt like we were friends. i have been judged by other dealerships in the past because i’m a young female and there was NO judgement here. carlos was so incredibly welcoming & kind. he was not only a good salesman, but most importantly a great person. before coming to autonation toyota in winter park, i went to several other dealerships all across central florida to find my car and none of the other dealerships even compared to this one. this dealership was AMAZING. i believe that a salesperson can truly make or break your buying decision regardless of how much you like the car and carlos was phenomenal. i would recommend this dealership to everyone & i would recommend carlos garcia to be your salesperson! i will be recommending my friends/family go to see carlos at autonation toyota in winter park. he went above & beyond - they all did. thank you toyota for my new car & an unforgettable experience!
Chelsea Underwood
Jan 7, 2023
5
Friendly check in, fast service, easy checkout.
Pilot60
Jan 7, 2023
2
Went there for a service visit. Not a good experience. Disorganized. Customer service was ok. Car was returned unwashed and not vacuumed. The driver was really fast using my vehicle. Overall a 2 out of 10
Evelyn Lebron
Jan 7, 2023
5
Great attention from the Autonation Team
Hector t
Jan 6, 2023
5
Good and fast service
Benny Rosa
Jan 6, 2023
5
Good job, really good service I wish they would have been a little more transparent on what was going on as for my final bill but a good experience overall
Willy Peterson
Jan 6, 2023
5
I received great service for the oil change. The Service Advisors were friendly and got my wife's care done in a timely manner. The waiting area was comfortable and had plenty of seating.
Stephen Andrews
Jan 6, 2023
3
Waited 28 minutes in my car, before I got out looking for a manager. After seeing 8 cars on the other line being taken before me after arriving after me.
Maria Batista
Jan 6, 2023
5
I was very well attended by all, desdew of the attendant until the person who made my finalation, delivered me car with the tank full and very clean an excellent sensacao
Joscilei Dias
Jan 6, 2023
5
Great people and excellent service thanks to Ramon and team i got my toyota highlander
CATHYSABEL V CRUZ
Jan 6, 2023
5
Nice waiting room, even had a small theater and cafe while you wait. Came in for a oil change and was in and out under an hour.
Brandon Haney
Jan 6, 2023
5
10/10, my car is lowered and they are still able to service on it
Ashly Gomez
Jan 6, 2023
5
Both AutoNation and my seller, Fayez, greeted me with total courtesy and respect from the moment I walked in their doors. My seller was professional and understanding of my situation & my current needs. No pressure was applied but instead an honest desire to assist & make my experience a positive one!
Janice L
Jan 5, 2023
5
Awesome experience! Alejandro let me know what needed to be fixed through text and told me pricing! Super convenient
Jessian
Jan 4, 2023
1
First of all if its a used car your seeking don't believe their final sticker price is final price . They add 999 dollar dealer fee and 399 electronic title transfer fee. Very dishonest, no about the final deal, wow what a bunch od shisters, Dont believe what they say, we got beat even after we had them remove the extra grand fee, electronic title transfer yeah right!
james conklin
Jan 4, 2023
5
Good dealership, and Marco Rinc�n is the best! Ask for him.
Carlos Humberto Zelaya Lozano
Jan 4, 2023
5
Excellent customer service, Joel was so nice, professional and knowledgeable
Vasquez Katherine
Jan 3, 2023
5
Excelente servicio, excelente trato de sus empleados, excelente manejo de informaci�n de los mismos, perfecto dominio del inventario de veh�culos, 100% recomendado, es mi segundo veh�culo que compro ah�, 1 nuevo y 1 usado, que esperas y hasta del tuyo.
Rogmig Alvarado Garcia
Jan 3, 2023
5
Quick and efficient for car service. The place is clean, people are friendly and service is great.
Madeline Cruz
Jan 3, 2023
5
GOOD AND PROMPTLY SERVICE. THE INFORMATION ABOUT THE SERVICE IS CLEAR (MAINTENANCE, SPARE PARTS AND COST)
Juan Acosta
Jan 3, 2023
5
I worked with Roger Matos in the sales department and he stayed in contact with me throughout the buying process. The RAV4 was in transit over the Christmas holiday. When it arrived, he had the vehicle ready for me as scheduled. He was very professional and answered all my questions. I also worked with Louis Matos in the finance department, and he helped make signing all the paperwork go smoothly and efficiently. I would highly recommend working with both of these gentlemen at AutoNation Toyota Winter Park.
Joann Sas
Jan 3, 2023
5
Excelente dealer! Servicio y ventas un gran equipo
John Alexander Brenke Garcia
Jan 2, 2023
5
Few days ago I took my Camry for oil change and get it checked my appointment was for 2pm I got there at 1:30 and asked about 3 times how much longer after they say will take 1:30 to get it done and it was already passed 3 and everytime they were saying almost done and they were done at 5 pm. It was a long wait but manager cover expenses because of the inconveniences so I left happy even which the long wait
Brenda Torres
Jan 2, 2023
5
Excellent. Best service team around. Cory Pope is such as great service advisor!!
Andy Nicol
Jan 2, 2023
5
Working with Francisco Bravo from Toyota AutoNation was an absolute pleasure! Jon is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. The buying process of my 2022 Toyota Tundra took about 3hrs. The best part – Francisco stayed in touch with me the entire time which only made the buying experience even more enjoyable. I highly recommend you talk to Francisco if you are considering buying a new or previously owned automobile.
William V
Jan 2, 2023
4
I went in for a "Pit Stop" service and I have no complaints about service I received from start to finish. We had to wait longer than anticipated but the waiting room was very comfortable. My son was able to watch a movie while we waited. Dante and another of his colleague politely greeted us when we arrived and I was updated periodically throughout the process by Dante via text messages.
Jules A.
Jan 2, 2023
5
Good service. Very nice staff even had free lunch
Gesklo99
Jan 2, 2023
5
Service was fast and good
Bernard
Jan 2, 2023
5
Wonderful like always good experience and customer service excellent
Samuel Daiz
Jan 2, 2023
5
Mariam was friendly, professional and went above and beyond with the total service of my 4 Runner
Cynthia Donovan
Jan 2, 2023
4
Nice customer service, the facilities let you wait for your car while they are working in it.
Carlos Uzcategui
Jan 2, 2023
2
I went to Toyota of Winter Park to have my car serviced back in December due to electrical issues. The service performed a multipoint inspection and determined that the issues were due aspects such as my left axle, spark plugs, and transmission/brake fluid. I paid for the diagnostic and the repair of the car. Everything was fine for a few days until the dashboard began flashing once again with my car being unable to accelerate without stalling and losing power steering. I returned to the dealership and they then determined that the issue was related to the alternator, I paid for another diagnostic and paid for the repair of the alternator. I questioned why the alternator was not part of the initial review of the car and they could not give me an explanation as to why. The Techs and the Service managers were very kind people, but I would not bring my car back for servicing.
Alexa
Jan 2, 2023
5
They are very professional. They helped me finding my new car with all the features that I requested and within my budget. They also made sure that it was in good shape when I went to pick it up!
Juan Pablo C
Jan 1, 2023
4
The only thing always there is that you have to wait 5 hours to get a car. The rest it's perfect.
Tomas Di Guardia
Jan 1, 2023
5
Will come back and also recommend to a friend, very professional and quicker than I thought!
Jesus Lima
Jan 1, 2023
5
Excelente servicio, muy poco tiempo de espera y super amables al atender
Alexander Nicastro
Jan 1, 2023
4
I’ve been going to Toyota for years and for standard maintenance it’s usually quick, an hour or so. I also know I’ll get a complete check if my car.
Molly18
Dec 31, 2022
5
They are fast to doing maintenance. Very friendly and they have a good price.
Silvio Fukushima
Dec 31, 2022
5
Having a person assigned to you to communicate to you about your service is very helpful and appreciated. Also love that they do a quick car wash for you.
Natalie Webb
Dec 31, 2022
5
Great service and sales experiences. Always fast & efficient
Paul West
Dec 30, 2022
5
The staff at Auto Nation Toyota of Winter park were very helpful and professional. Elieser from sales and Luis from finance helped me get the car I wanted and also get good financing. we will back in the near future to get my wife's favorite car. Thank you.
Ashraf Mernissi
Dec 30, 2022
5
Both the salesman who assisted me and his supervisor were very professional and friendly, they helped me in everything I asked for.
Sonny Duran
Dec 30, 2022
5
Very nice people from beginning to end, professional and courteous, definitely will recommend!
Jesus Lima
Dec 30, 2022
5
Took my car for an oil change at the dealership and I was pleasantly surprised. From the moment I drove into the bay there was someone who came up and explained the process. The service person kept me updated on the progress by text. Really enjoyed going for my oil change and will be going back for the next one. Thank you!
Nicole V
Dec 29, 2022
5
The service department is efficient and professional. Ivan explain every detail of the process and answer all questions to his best knowledge.
Mario F
Dec 29, 2022
5
Fast and easy to get my car service. Out in the time I expected. Nice communication with the server.
Edmunds
Dec 29, 2022
5
Super fast service under 1 hour. During my waiting time I enjoyed a free Hot Cocoa on a Cold Day.
Rafael Dones Hernandez
Dec 29, 2022
5
So far so good! The purchase of the vehicle was probably one of my quickest purchases and least painful. The items that were promised to be upon purchase by salesman we're all fulfilled, and so far I am happy with my experiences.
Jason Brohard
Dec 29, 2022
5
My seller was a positive for this experience which is never fun! Fayez was attentive, driven to give me the best experience, & very responsive in our communications even meeting me early in the morning knowing I work. He sat with me guiding me through the tedious process of everything I needed to know & do once I made my decision. He was extremely kind & caring for my situation. I will HIGHLY recommend him!
Janice
Dec 29, 2022
5
I have never been a fan of dealerships. I had my share of bad experiences. However Ramon and all the employees were wonderful. Friendly, professional, knowledgeable, and provided excellent communication throughout the process. I love my new car and made me a life long loyal Toyota customer. Thank for a smooth and easy buying experience.
Jerry Michalski
Dec 28, 2022
5
Great to deal with, gave me several options on how to finance my car. All very profesional and very patient.
Carlos Rodriguez
Dec 28, 2022
5
I have never been a fan of dealerships. I had my share of bad experiences. However Ramon and all the employees were wonderful. Friendly, professional, knowledgeable, and provided excellent communication throughout the process. I love my new car and made me a life long loyal Toyota customer. Thank for a smooth and easy buying experience
Jerry
Dec 28, 2022
1
I had an 1130 appointment for a simple oil change. My car did not even make it into the bay until 2:00. In the process my service advisor inadvertently busted my brand new tire. My car service was not fully completed until 340. The maintenance light was not turned off. And when I picked my car up the brand new windshield wiper blades that I ordered are too large. So now I have to take my car back to get them replaced, which may cost me another half of a day.
Susan C Zimmon
Dec 28, 2022
5
I have never been a fan of dealerships. I had my share of bad experiences. However Ramon and all the employees were wonderful. Friendly, professional, knowledgeable, and provided excellent communication throughout the process. I love my new car and made me a life long loyal Toyota customer. Thank for a smooth and easy buying experience
Jerry
Dec 28, 2022
5
I had new tires put on my SUV. During the visit they found the battery was bad too . They replaced the battery. I am very satisfied with the work that was done. This Service Department always does a good job. I always have all my work for my vehicle done here.
Melissa
Dec 27, 2022
5
If I had trusted the many negative reviews that I read about AutoNation Toyota of Winter Park, Florida, I would have missed out on the fantastic service, and great deal that I received on December 17, 2022, when I visited their dealership with the desire to purchase a car. I am learning not to reply on negative reviews, but to trust my own judgment. From my first telephone call when I spoke with Danilo, one of their managers, I was treated with respect, honesty, and an unfailing effort to answer all my questions. Since several other dealerships had refused to provide any price details on the phone and insisted on a face-to-face visit to their dealership, I was impressed by Danilo?s willingness to be open and transparent. Once I was satisfied that this was a dealership worth checking out, Danilo passed me on to one of his salesmen, Nicholas, who was laid back, soft spoken, and eloquent. I made an appointment to meet with Nicholas on Saturday, December 17th and he patiently took my family and me around the lot, as we examined the vehicles, and their out-the-door costs. I was thrilled to discover that AutoNation does not add any hidden figures to the cost of the car. In fact, they are very transparent and willing to answer all questions. As anyone who has purchased a car recently knows, it can be a long drawn-out process and we were pleasantly surprised when Danilo brought lunch over for my family and me. Nicholas was wonderful and it soon became evident that he was not rushing us to buy just any car. He was incredibly patient with me and my myriad questions, joking with us, and pointing out the differences between the different trims. At no time did we feel pressured. In fact, we felt as if we were some friends just walking and looking at cars. When I found a vehicle that had everything on my list, we went for a test drive while Nicholas demonstrated the technical aspects of the car. Once my family and I decided that I had indeed found my new car, I purchased wheel locks and Nicholas quickly offered to put them on for me. He had the car detailed while I took care of the financing. This was another long period of waiting because it was a Saturday, and the dealership was jam packed with customers. Again, I was impressed by the warmth of the financial associate, Tonia H and we had a nice little chat before we got down to business. Tonia outdid herself! She was not satisfied with the rate of interest offered by one of their credit unions and called another institution and was able to match the same rate offered by my credit union, and for a longer period! I was impressed. It was almost dark by the time we left the dealership in my new vehicle, and I was exhausted so I did not remember most of the technical details that Nicholas had told me about so I called him and asked if I could return on Monday so he could go over all the functions of the car and he enthusiastically agreed to help me. I was very happy to hear this and he spent a good hour with me on Monday, as I familiarized myself with the wonderful features of my new 2022 Toyota RAV4 XLE. I wish more satisfied customers would take the time to write a review of this wonderful dealership so prospective buyers would not be turned off by the negative reviewers. THANK YOU, DANILO, NICHOLAS, AND TONIA H! THANK YOU AUTONATION OF WINTER PARK, FLORIDA
Darnelle Forrester
Dec 27, 2022
5
Fast Service
mcbursem
Dec 26, 2022
1
Buena atención por parte del personal pero el servicio brindado al vehículo mucho que desear . Fui porque tocaba mi primer servicio de garantía por tener 5000 millas . Debian realizarle la rotación de los cauchos el cual no hicieron sin explicación alguno. Tampoco le hicieron el car wash. Solo fue el chequeo de fluidos.
Carlos bosca
Dec 26, 2022
5
Perfect car. Excellent sale team Excellent facility
Youth Chantara
Dec 26, 2022
4
Was offered oil change promotion over the phone. Upon arrival, advisor showed appointment but didn?t seem to have promo details on record. Nonetheless, he continued with a timely check in, kept me informed throughout the waiting period, advised of additional service recommendations (no pressure) and performed a timely check out. Service team provided a complimentary fluid top-off, car wash and valet service for drop off & pickup. Nice service experience.
Russell Stoner
Dec 26, 2022
5
Excellent service. Purchase toyota corolla 2022. The best dealership.
Rehab Alwasef
Dec 26, 2022
5
The Service Department at this location is fantastic! Kory Jackson is so professional and courteous.
ROBERTO CASTRO
Dec 26, 2022
5
This has been a great experience since I bought the car at this dealership on February. They explained everything to me and they do the car service in less than an hour. I had the appointment for the next day and showed up to see if they had any availability for walk ins. It was a pleasure to do my service at Autonation.
Mailyn Fernandez Machuat
Dec 26, 2022
5
It?s always a pleasant experience when I go to this dealership
Linda Clark
Dec 26, 2022
5
Agradecido con Tony y con Luis! Muy profesionales. Muy atento en todo momento de la compra, consegu� una buen carro!! Gracias Tony.
Juan Otero Guerrero
Dec 26, 2022
5
Excelente trabajo por parte de todos los que me atendieron en el Dealer. Felicidades
Hoandy Misas Sanchez
Dec 26, 2022
5
I communicated via text and email with Austin in order to obtain exactly the vehicle I wanted at the price and tens I needed. I came into the dealership to complete the transaction which was quick and easy.
Amy Sharp Van Arkel
Dec 26, 2022
4
He was one of the few dealers who took care of me and made the business work, the other dealers in the region just want to earn their money
Thiago Martins Do Nascimento
Dec 25, 2022
5
I go for service and I buy another paying less.
Jocelyn
Dec 23, 2022
5
Mario Busca thank you for all the help you gave me.
Joselyn Rios
Dec 23, 2022
5
I received 20,000 mile service in just over 30 minutes. Top notch work from a very professional team.
John Cummins
Dec 23, 2022
5
My experience with AutoNation Toyota Winter Park. After visiting with two others and emailed with a third, I have to say that the team there are the best, No pressure sales to making a purchase as smooth as it can go. Everyone helped us thru the whole experience and kept us up to date of when my vehicle will be arriving. George
Gorge Salazar
Dec 23, 2022
5
Just bought a 2023 Corolla, the guy who took care of me , yewll I’m pretty sure I’m spelling his name incorrectly, sorry about that , couldn’t have been more helpful, even drove my vehicle to my house , very professional and personable. Thank you.
Tony England
Dec 22, 2022
5
Ask for Cory P! He’s awesome and truly wants to help you 😊
Regina Falangy
Dec 22, 2022
5
Great customer service.Great job Marcos
Cristobal Negron Rossy
Dec 22, 2022
5
If I had trusted the many negative reviews that I read about AutoNation Toyota of Winter Park, Florida, I would have missed out on the fantastic service, and great deal that I received on December 17, 2022, when I visited their dealership with the desire to purchase a car. I am learning not to reply on negative reviews, but to trust my own judgment. From my first telephone call when I spoke with Danilo, one of their managers, I was treated with respect, honesty, and an unfailing effort to answer all my questions. Since several other dealerships had refused to provide any price details on the phone and insisted on a face-to-face visit to their dealership, I was impressed by Danilo’s willingness to be open and transparent. Once I was satisfied that this was a dealership worth checking out, Danilo passed me on to one of his salesmen, Nicholas, who was laid back, soft spoken, and eloquent. I made an appointment to meet with Nicholas on Saturday, December 17th and he patiently took my family and me around the lot, as we examined the vehicles, and their out-the-door costs. I was thrilled to discover that AutoNation does not add any hidden figures to the cost of the car. In fact, they are very transparent and willing to answer all questions. As anyone who has purchased a car recently knows, it can be a long drawn-out process and we were pleasantly surprised when Danilo brought lunch over for my family and me. Nicholas was wonderful and it soon became evident that he was not rushing us to buy just any car. He was incredibly patient with me and my myriad questions, joking with us, and pointing out the differences between the different trims. At no time did we feel pressured. In fact, we felt as if we were some friends just walking and looking at cars. When I found a vehicle that had everything on my list, we went for a test drive while Nicholas demonstrated the technical aspects of the car. Once my family and I decided that I had indeed found my new car, I purchased wheel locks and Nicholas quickly offered to put them on for me. He had the car detailed while I took care of the financing. This was another long period of waiting because it was a Saturday, and the dealership was jam packed with customers. Again, I was impressed by the warmth of the financial associate, Tonia H and we had a nice little chat before we got down to business. Tonia outdid herself! She was not satisfied with the rate of interest offered by one of their credit unions and called another institution and was able to match the same rate offered by my credit union, and for a longer period! I was impressed. It was almost dark by the time we left the dealership in my new vehicle, and I was exhausted so I did not remember most of the technical details that Nicholas had told me about so I called him and asked if I could return on Monday so he could go over all the functions of the car and he enthusiastically agreed to help me. I was very happy to hear this and he spent a good hour with me on Monday, as I familiarized myself with the wonderful features of my new 2022 Toyota RAV4 XLE. I wish more satisfied customers would take the time to write a review of this wonderful dealership so prospective buyers would not be turned off by the negative reviewers. THANK YOU, DANILO, NICHOLAS, AND TONIA H! THANK YOU AUTONATION OF WINTER PARK, FLORIDA
DForrester
Dec 22, 2022
5
Bino Salib was great! He was very fair, not pushy. After the sale he took the time to make sure I was set up with the Toyota app and familiar with the features of my new car.
Wendy Eastep
Dec 22, 2022
5
The salesperson that I dealt with was friendly and provided no pressure in giving me a fair offer to purchase my Rav 4. I was looking to trade my vehicle in if the offer was not reasonable, but it was.
Rasman11
Dec 21, 2022
5
Very nice
Mina Mofid
Dec 21, 2022
1
I had bought a car here in March brand new and it was a great experience. I unfortunately the car was totaled during the hurricane so I went in to speak with someone about cancelling my warranties and gap. I waited about an hour when the Finance man came Santos Sosa and advised they were really busy to email him the proper paper work and call I did that. No email back or phone call back even after calling multiple times. I then continued to call the dealership for about 2 weeks and was told I would get a callback from him and still nothing. I even sent 2 more emails with the proper paperwork. I understand the holiday season is here and it is so busy but I’m sure if I was buying a new vehicle Mr. Santos Sosa at the winter park location would’ve made sure to assist me and call me back right away. This made my experience terrible. After 2 weeks I called yet again and spoke with a women and finally got some assistance. I am very disappointed in the customer service Santos Sosa did not provide. At least an email back would’ve been nice.
Jullian
Dec 21, 2022
5
Got my first maintenance service today. They're very organized and quick. In less than an hour, my car was checked and done! Shout out to Edward and Kenneth who assisted me today! Thanks guys! Keep it up!
Nati
Dec 21, 2022
1
I had bought a car here in March brand new and it was a great experience. I unfortunately the car was totaled during the hurricane so I went in to speak with someone about cancelling my warranties and gap. I waited about an hour when the Finance man came Santos Sosa and advised they were really busy to email him the proper paper work and call I did that. No email back or phone call back even after calling multiple times. I then continued to call the dealership for about 2 weeks and was told I would get a callback from him and still nothing. I even sent 2 more emails with the proper paperwork. I understand the holiday season is here and it is so busy but I’m sure if I was buying a new vehicle Mr. Santos Sosa at the winter park location would’ve made sure to assist me and call me back right away. This made my experience terrible. After 2 weeks I called yet again and spoke with a women and finally got some assistance. I am very disappointed in the customer service Santos Sosa did not provide. At least an email back would’ve been nice.
Jullian
Dec 21, 2022
5
Wait time for service was under the time promised. Friendly and efficient staff!! Bought my car from this dealership and had the same friendly and efficient service!!
Elizabeth Lawrence
Dec 21, 2022
5
The appointment for my car?s first maintenance was great. I spent less than an hour there and they did everything on their end fast and professional.
Yaritza Salgado Arroyo
Dec 20, 2022
5
I s I'm very happy with the experience at the dealership, they are very helpful and effective.
Maria Spear
Dec 20, 2022
5
I did my research online in advance and contacted Nicolas Diaz. Honestly, it was the easiest buying experience I?ve ever been through
Cindy Mcmillan
Dec 20, 2022
5
5 out of 5 stars for AutoNation Toyota!!! Been looking for months for a specific car that I love to replace my previous car flooded from the hurricane. Gianni and Belal ,were outstanding and a TREMENDOUS Help with selection and Everything . There is a reason this place is #1 in Orlando!!! Thank you sooo much for all your help and, I will always Recommend AutoNation WinterPark!!!
Rebecca Christine
Dec 19, 2022
5
Very nice. the car needed free service that they provide during first two years (or 25,000 miles, I think). The reception was prompt, and the service was fast. I waited less than one hour. The staff is very helpful.
Ssserge
Dec 19, 2022
5
Excelente atenci�n y muy r�pido el servicio . Gracias al equipo de National Toyota en winter park por su excelente trabajo!!!
Joyce Alonso Ruiz
Dec 19, 2022
5
Dante was extremely helpful was a good communicator-Thankyou!
Donna Dudley
Dec 19, 2022
5
In my experience with it was very good, the purchase process was very fast, they were aware of everything and they made sure that I was happy
Caleb Martinez Freytes
Dec 19, 2022
4
Good Service over all. Just make sure they don't run your credit until the car is there. They make two hard inquiry on my credit without any reason. The run the credit in the day that the car was order and 2 days later after been aproved they run the credit again on delivery day. I have bought multiple car on my life and this never happen.
Edgardo
Dec 18, 2022
5
The commitment they have with the consumer and the person who attended me had already attended me before and the treatment was excellent
Luis Ortiz Bonilla
Dec 17, 2022
5
Perfecto todo muy bien,limpio y r�pido menos de una hora de espera y no tenia ni cita
Jose Infante
Dec 17, 2022
5
Bino was friendly and worked to try to make sure that I got the best deal possible. I felt at ease while speaking to him and did not get the typical negative experience that one would expect from a dealership.
Giuli
Dec 17, 2022
5
Muy buena Atenci�n.. Se las recomiendo me trataron muy bien
Alex Urbina Oseguera
Dec 17, 2022
5
I Highly recommend AutoNation Toyota of Winter Park, FL. They recently did a great job with repair service on my Highlander and are very efficient and are a well-organized team!
Russ Handler
Dec 16, 2022
5
Muy buena atención, el personal es muy amable
Darkin Arango
Dec 16, 2022
5
I bought a Lexus es300h 2017 there I was able to bring it back for maintenance service with out issues. Jafphet is a great service advisor. He’s knowledgeable and patient. Heck, if you bought a Toyota product you bought the very best vehicle ever made period. Having the vehicle serviced at Toyota is the best decision you ought to make.
Ivan Bourbon
Dec 15, 2022
5
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Hostel Ndzimande
Dec 15, 2022
5
My first time at a Toyota dealership. Although, I’ve been a loyal customer elsewhere, I didn’t expect to walk in for the first time and absolutely get swept by absolute great customer service from start to finish. It was really like a family experience occasion where people really are looking out for you and what’s best. I walked in for the first time, bought my 2023 Camry SE, and couldn’t be happier. Appreciate all the staff for making it happen (Jorvin, Freddy, Victor). Definitely recommend this Toyota dealership, but definitely AutoNation as a whole.
Elliot R. Davin
Dec 15, 2022
5
Very courteous and professional staff! Checkout was great with the service representative when I went to pick up my Tacoma truck. Awesome dealership and staff. Well managed by ownership. Highly recommend them for your next lease or purchase!
Mitchell Mcclay
Dec 15, 2022
5
I made an appointment for the 25k miles maintenance check up. I was greeted by friendly staff and I went to hang out by the snack bar while I waited for my RAV4 Hybrid to be serviced. Just as I finished my sandwich I received a text that my car was ready. It was easy peasy and the staff was great.
Maria Perez
Dec 15, 2022
2
Went in for oil change, was told it would take 1 1/2 hours. It took over 3 hours which is totally ridiculous.
Katherine Ruark
Dec 15, 2022
5
My first time at a Toyota dealership. Although, I?ve been a loyal customer elsewhere, I didn?t expect to walk in for the first time and absolutely get swept by absolute great customer service from start to finish. It was really like a family experience occasion where people really are looking out for you and what?s best. I walked in for the first time, bought my 2023 Camry SE, and couldn?t be happier. Appreciate all the staff for making it happen (Jorvin, Freddy, Victor). Definitely recommend the Toyota dealership, but definitely AutoNation.
Elliot Davin
Dec 15, 2022
5
Very professional. Accurate diagnosis. Quick service. Friendly employees
Charlotte Duncan
Dec 15, 2022
5
Autonation Toyota employees are always super nice and knowledgeable. during service the tech sent me pictures of my car engine showing me things that definitely needed to be fixed, a first! I actually liked that.. Tommy, my rep also kept me in the know either by text or speaking to me..
Theresa Ledbetter
Dec 14, 2022
5
I am always in a tight schedule. My appointment was on time and taken care in a professional manner. It was refreshing to experience great service. Will definitely be back whenever needed.
Joel Cosme
Dec 14, 2022
5
Straight forward dealing without an added market adjustment price increase like other dealerships I talked to. Especially Toyota of Clermont, which I would never buy a vehicle from ever again. Toyota of Clermont wanted to charge me full MSRP and fees plus $7000 market adjustment for the vehicle and then they offered me $10,000 less for my trade-in what it was worth. No such dealings at AutoNation, they are a very respectable organization. I would highly recommend! If you want to compare and contrast go and look at my review of Toyota of Clermont for details, what a rip off. It’s a different world at AutoNation. Take the time and shop around, I did and AutoNation is where I landed.
Darren Sowell
Dec 14, 2022
5
I had my Camry towed in because, overnight, it went beserk & had all sorts of warning whistles going off when I tried to drive it. When the service tech, Michael, warned me that the diagnostic might cost me if it was caused by rodents bells went off in my head because my neighbor tore down a shed 2 months ago they unleashed dozens of rats which I already knew now inhabited my attic. Sure enough, they found rodent droppings. So I had to pay for the diagnostic. The repair cost & diagnostic estimate was $339.87, but my final bill was $287.92. being on a fixed income, this was much appreciated. Also, the diagnostic was supposed to take 2 hours, but I was out of there with a fixed car in 90 minutes!
tanyacummins
Dec 14, 2022
5
I would recommend AutoNation Toyota. This was a pleasant buying experience.
Scott Richens
Dec 13, 2022
5
When I bough my car , I have a good experience Mundo did a great job, but now I went for my first maintenance service and I didn’t have a good experience, they scratched my car and I end up staying longer for them to check on my car, after a while waiting they tried to fix it but didn’t do a good job, Service Manager never came to talk to me and the service employee came to tell me that the Manager was going to call me with a resolution never did, also they didn’t vacuum the car and they didn’t car watch the car the way the said it was going to be, ☹️😖They got to dona better job 😫
Maria Lourdes Cuesta
Dec 13, 2022
5
Fayez was extremely kind and helpful throughout the process. He really went out of his way to help in my car buying experience, he definitely went the extra mile for customer satisfaction. Once an agreement on price and exact car was made the entire team made it very easy and low stress with all the paperwork and financing. Autonation Toyota Winter Park, Fl definitely prides itself on taking care of the customer and making sure that they are provided with the best price with convenient choices of auto additions. Not once did they pressure me into buying some additional packages to my car!
Jared Bargers
Dec 13, 2022
5
No pushy sales people or representatives. Took my suv in for an oil change and it was inspected and washed while they had it in hand. I waited in a comfy area with other clients and was able to just relax while it was done.
Patti Decker
Dec 12, 2022
5
Very good service!! And the salesman always hearing your opinion and thoughts.
Luis Sevilla
Dec 12, 2022
5
Giuseppe, my service advisor was very courteous, amazing, and very helpful. I liked him a lot. There should be more advisors like him.
Jennifer Arniotis
Dec 12, 2022
5
I pay my first time car from USA , Toyota Highlander Limited 2023 there is seller named Belal he was a great person, he basically was recommended to me by other previous customer. And I really found him a person with high potential. I advice everyone to deal with him. He really differentiates from others.
Jarrah Alohali
Dec 12, 2022
5
Excelent vendor I recommend 100%good skills good service, was only to check vehicles never to buy, but Roger have a natural determination and positive actitud is best vendor I can see.
Nestor aponte
Dec 11, 2022
5
I have nothing but wonderful experiences with this dealer. Whether I was shopping for a new car or maintaining my older car. From the front of the house to the back, I have been impressed by the great people. I give 5 stars!!
Caroline Painter Gilleece Calhoun
Dec 10, 2022
5
I went for the maintenance of my new Sienna and it took less than an hour!
Marier Rivera
Dec 9, 2022
5
Lazaro was very kind and courteous. He answered all my questions. Would recommend this dealership
Brian Seltzer
Dec 9, 2022
5
Excelente lugar para comprar tu próximo vehículo, ofrecen muchas opciones para cualquier caso, el personal atiende cordialmente y ofrece soluciones acertadas.100% Recomendado.
Cesar Guevara
Dec 7, 2022
5
This dealership is about amazing. Been doing business with them for over five years and looking forward to five more. The customer service is absolutely amazing and I love when I have to get service done because they have a movie theater and it makes the wait time fly by. I recommend this dealership to all my friends.
Juanita Torres
Dec 6, 2022
5
the sales rep. was excellent. the finance manager worked with my budget. excellant customer service!
Gustavo Abarca
Dec 6, 2022
5
I recently had my RAV4 serviced under the Toyota Care package. It was the fourth time I’ve received this free service in the last 22 months. Each time the experience has been positive and the work completed in the time promised. This last service was exceptional. I was greeted almost immediately; the service advisor was efficient in reviewing my record; the work was completed in less than an hour. My clean car awaited me near the exit and another service rep met me immediately and reviewed what had been done and sent me on my way. Wow! BTW— the waiting area is comfortable and offers a good, very affordable breakfast too.
Diane Culler
Dec 6, 2022
5
El mejor servicio a cliente Angelo y su equipo dieron solución a mis necesidades de forma profesional y con las mejores opciones del mercado. Agradezco su gran compromiso.
Tatiana Alba Molano
Dec 5, 2022
1
I waited over 3 hours for an oil change and a alinement when I had an appointment for 8.15 Then they wanted $370 for a new battery. I went to Interstate Battery and got one for $180. Will NEVER GO BACK!!
Jon Adams
Dec 5, 2022
5
El mejor servicio al cliente. Angelo fue un excelente asesor. Se dedicó con tiempo y conocimiento a encontrar la solución a mi necesidad. Le agradezco y lo felicito por su profesionalismo y conocimiento.
Yinneth
Dec 5, 2022
5
Raúl super nice and very kind and i will buy again another car here really nice people and everything clean. i will recommended 100% super
Fransheska
Dec 5, 2022
5
The service dept is excellent but expensive. Call to make an appointment. The website booking does not correctly calculate the time needed for your service.
Susie Frasier
Dec 3, 2022
5
The service person Tom was very professional and took care of my needs fast!
Igdalia Cruz
Dec 3, 2022
5
Lo recomiendo por q en mi primer servicio me atendieron en menos de una hora muy satisfecha con su trabajo Gracias ☺️
Daimi Diaz
Dec 2, 2022
5
Nicolas Diaz made my car buying experience simple and smooth. Would recommend him to anyone buying a car!
Alexys Zarra
Dec 2, 2022
5
Excelente atención y servicio
Vanessa Briceño
Dec 1, 2022
5
I bought a new car and the experience was great. The associate explain to me prices, advantages and benefits for buying with them. Alfonso was very professional and friendly. Thank you AutoNation Winter Park.
Carlos
Dec 1, 2022
5
Just took my car in for it's first service visit. It went smoothly and quickly. Everyone was very helpful.
Victoria Engle
Nov 29, 2022
5
Visitamos este dealer valorando las oportunidades disponibles para cambiar mi carro. Fue una muy buena experiencia, porque ofrecieron el mejor precio posible del mercado, por mi carro anterior. Algo que no pensamos pudiéramos hacer allí. Llevo usándolo dos semanas y su funcionamiento es perfecto, además nos lo entregaron completamente limpio y con el tanque lleno. Quedamos muy satisfechos con la atención de todo el equipo, especialmente con el vendedor, Rodolfo Freites, que estuvo más tiempo con nosotros, valorando todas las opciones que teníamos. Si tuviera que resumir en pocas palabras, diría que sentimos que hicimos muy buen negocio, incluso en la negociación del financiamiento y la compra de las garantías y servicios que ofrece el dealer, después de la compra; en un ambiente honesto y cordial. Indiscutiblemente continuaré visitándolos y recomiendo este lugar y el vendedor 💯%
Leticia MLeón
Nov 27, 2022
5
Best dealer ever, great deals, great salesman, and the best of all is that they just tell you the truth
Jhonatan García
Nov 27, 2022
5
Alfonso, Austin, Danilo, Japhet, Moe, these guys were amazing. Each one of them played a major role and delivered exceptional client experience in my purchase. We went to three dealerships, this one was the best. Everyone went above and beyond and the patience is key. Definitely recommend!! 5 out of 5!!!
Ian Hsiao
Nov 24, 2022
1
My son was in the market to buy a new car so we did some searching and found some cars and decided to look. He met Mo at the dealership and he was wonderful. Attentive, answered questions and just made him feel comfortable. The minute we started the credit process that’s when things took a turn. My son has a pretty good score but he’s also a first time buyer so we knew that the banks were going to give him a moderate to high APR so we expected it. So when the first sales guy said it would be at 11.4 percent we accepted it and I told my son it was to be expected. So we left because it was late and came back the next day and then that’s when they hit us with a 3% higher APR and the payment jumped almost $100 dollars. I was apprehensive but my son said he could swing it so he said he would take because again he’s a first time buyer. Then we get into the finance department and they start trying to sell us extended warranties and all types of extras and we say no a bunch of times and then the guy says let me talk to my boss. The boss comes in and gives us some BS heroes promotion because he saw my wife in scrubs which I looked up later and doesn’t exist and said they could drop the APR to 7% and keep the payment at just slightly higher but he gets all the warranties because to quote them “we get paid regardless because we’re on salary” which is complete BS because as someone who worked in car Finance I know that’s not true. The part that insulted me the most and pissed me off was the boss really walked up to me and said “oh you got them a really good deal” I’m 99% sure what happened is they got approval for a lower APR but they wanted to make it seem like it wasn’t so they presented the higher APR so it would show what it would be with the products in order to fool him into taking it. I didn’t make a scene and yank him out of there because this is a lesson my son will have to learn but DO NOT GO TO THIS DEALERSHIP!! They’re are high pressure hyenas preying on people.
Edwin
Nov 24, 2022
5
Very professional, friendly, and knowledgeable. Finished my service in 45 minutes and went over concerns on the slow leak in my tire. Great customer service.
Thomas
Nov 23, 2022
5
We service all our vehicles at and recommend Autonation Toyota Winter Park! Rommie and Eduardo always take great care of us for all our service needs!
Eric
Nov 23, 2022
5
Took my Tacoma in for the Toyota Care package and as promised I was out of there within the hour, 45 minutes to be exact. I usually stay away from dealerships fearing a 3-4 hour commitment, but they consistently get my oil change, car wash and tie rotation within the hour promised.
Shawn Phelps
Nov 22, 2022
5
Always ask for Belal and Luis Reyes Matos. They are the best people to deal with. This is my 5th or 6th car bought from this dealership and they always give me good offer and good prices. Belal and luis are very hard working people. I recommend everyone to work with them.
Hadi Aldroubi
Nov 22, 2022
5
Muy buen servicio de calidad
Carlos Audiffred Alberto
Nov 21, 2022
5
I’m so glad for the good hospitality and service
Sami Masood
Nov 18, 2022
1
Got my brakes serviced back in april and it’s been horrendous. As soon as I got it back you could noticeably hear a clicking noise and at certain times you can hear the rear brakes some what squeal. I took it back 3 times and the service manager swore to god he couldn’t hear anything even though I recorded a video. Finally they let me go back with a tech and as soon as we took the rear brake rotors off, the spring that holds the ebrake shoes fell right out. Confirming my complaint about the clicking. The fronts were horribly resurfaced creating a major squeal. I took it to my regular mechanic and discovered not only did they leave a bungee cord under there when they needed to hold the caliper up for service, but they did not put back my brake line screws properly and I’m completely missing one. All in all, are they good for an oil change? Probably. Anything else major? I’d skip them for sure.
John Nguyen
Nov 17, 2022
1
To start off I bought my truck here. It was by far one of the better experiences I've had with purchasing a vehicle. I was more then happy with the place until I had to go in and get my service (free oil change and tire rotation). I was there for a couple hours which was no big deal. When I got my truck back, I noticed all of my rims had been scratched. It was no big deal . I know it happens, but you broke it so you should fix it right? They ordered parts so I brought the truck back. Three days later they said they would make it right. They replaced one rim and 4 of the center caps, but the problem is my other 3 rims are still scratched. I waited from 8:45 until about 1:15 today trying to get it figured out. They added touch up paint, but they still didn't fix the scratches. I have worked hard to be able to get my dream truck all for somebody else to damage it. Now I'm going to be out 1,800 dollars for the remaining three rims just to get it back to the way it was before. I would not recommend taking your vehicle to this dealership for service!
Jacob Vinson
Nov 17, 2022
5
la persona que nos atendió el señor Jorge Velazquez, se porto muy profesional con nosotros siempre biscomla.mejor opción para nosotros.
Yari Zamb
Nov 16, 2022
5
Came in for tire rotation it took about 2 hours. all the employees are very nice and very professional. I always see everyone hustling! LOVE my favorite dealership! Compared to taking my daughters car to Reed Nissan in Clermont (8 hours) just to look at it! Buy a Toy!
Milly Carr
Nov 16, 2022
5
I have suffered of memory loss. And the Doctor told me that I have Dementia. And I have try my best to make sure that I have my life back and on one could help me, Ontill I got Dr Agbomain that help me with herbs 🌿 that cured me completely from Dementia. Contact him now on: https://www.facebook.com/DrAgbomianHerbalMedicine
Drake Drake
Nov 16, 2022
5
Excellent services 👍. Do maintenance less than one hour
David Lee
Nov 16, 2022
5
Excellent services , the personal is friendly
Yacira Amador
Nov 15, 2022
5
Service is always great, movie room available with popcorn, breakfast sandwiches and coffee available, fast, very communicative and just overall a good experience for purchasing a vehicle or getting a vehicle serviced. Thanks
Andrew Jones
Nov 15, 2022
5
I had a fancy and expensive bronze keychain from Switzerland that costed me $100 on my car key and they broke it and even bother to tell me it. When the car was ready the attendant brought my car and I realized the keychain was not there. You might think it was just a keychain, right? But we all expect to receive the car back with the maintenance fully done and all belongs in the car, and if they broke or something gets missing, at least be notified about, which was not the case. Despite all this, Tom were my guy, this time. He’s amazing, such good communication, after I complained about the situation he was the only one who showed care about it. He found the broken pieces of it. After all I paid $120 on maintenance and lost another $100.
Alberto Machado
Nov 15, 2022
5
The best dealer in central Florida ask for Mario busca and Luis reyes matos
Jerry Pizarro
Nov 14, 2022
5
Exelente atención y muy rápido me atendieron la espera fue corta para tener mi vehículo en mis manos los recomiendo al 100%
Armando Leon
Nov 14, 2022
5
Great customer care. The value isn’t too bad.
Alexandra Bonilla
Nov 14, 2022
5
All very kind, my experience buying recently was very good, they helped me get the financing approved and my seller Moh, very good, honest. He helped me and guided me very well in the purchase of my vehicle 🚗 Todos muy amables, mi experiencia comprando recientemente fue buenísima, ellos me ayudaron a que me aprobaran el financiamiento y mi vendedor Moh, muy bueno, honesto. Me ayudó y me guió muy bien en la compra de mi vehículo 🚗
Solange Seguinot - Castillo
Nov 12, 2022
5
Last month I took my 2014 Tacoma Sport in for normal routine service. While I was waiting, I checked out the new Tacomas. Not really looking to buy but to daydream. I never felt any pressure at AutoNation but there is always someone nearby to answer questions. I think the great thing about AutoNation Toyota in Winter Park is integrity! I understand nothing is perfect and I do not strive looking for perfection, but integrity means much more. I saw 2 Crush Blue Tacomas, 1 Sport and 1 OffRoad models, side by side. I’ve been waiting to see these for a few years as they have been always in transit. I went home to pick up my wife and we went back to look and test drive, both. There was so much that went on through the buying process where mistakes were made but rectified and made better. Everyone we dealt with, I felt were genuine, not fake pushy sales people. I think one of the reasons is because it’s Toyota, I know I am getting quality. But AutoNation has offers to make it better. We got 2022 Crush Blue OffRoad 4x4 V6 manual transmission! I love it. Thank you AutoNation and thank you Xavier and Gabriel.
Roy's Back
Nov 12, 2022
5
I bought my 6th brand new Toyota from Autonation Toyota of Winter Park and have always had a great experience. I want to say thanks to Giovanni for going above and beyond for my most recent purchase, and thanks to the sales team. I love my new Toyota Corolla.
Robert Greene - Ortolaza
Nov 10, 2022
5
Hello. After 3 months of research in anothers dealers, finally I was able to buy my Toyota in AutoNation Toyota Winter Park. Can't describe how professional Francisco Bravo is as a seller, as a partner. I really appreciate his support and guidance trought all the process. This store/dealer is so far my best experience buying a Toyota, by far. 10 out 10. great job guys. Keep on :)
Fadiluz Rivas Del Pino
Nov 10, 2022
5
Last Friday bought my first TOYOTA Camry from this dealer. I can’t explain how I feel. My process was very easy and zero stress. Thanks Andres Perez for your help and patience, you are the BEST.
Rocio Arias
Nov 8, 2022
5
Excelente servicio, ágiles, amables
Miguel Angel
Nov 5, 2022
5
I just took my car in for its first service and I was out within an hour. I’ve been to other dealers where it takes well over that time. The dealer is a little further for me, but worth the drive.
Harry Mediavilla
Nov 5, 2022
5
Muy buen servicio y el trató al cliente es excelente me encantó la atención que me dieron
Irma Droz
Nov 2, 2022
5
Me gusto la experiencia, aunque los tiempos fueron bastante demorados y en lo personal detesto esperar, puedo decir que el servicio al cliente fue bueno y el esmero del vendedor Belal por que todo saliera perfecto fue grato.
Daniel Ayala Mendoza
Nov 2, 2022
5
David Morales was very helpful and informative.
Juan Velazquez
Nov 1, 2022
5
This is my third car that I’ve bought here and my son also bought his first car here. I’ve always had good experience with AutoNation Winter Park that’s why I keep coming back. The Toyota Corolla that I just bought the salesperson Mr. Jose Chirino was so patient with me. I got there on a Friday afternoon at 3:30 and I was there for 5 hours. He showed me 1st the new cars after a while I told him to go see the used cars. We saw a few used cars and I drove one. Then I decided to go back to the new cars and that’s when I found my new car a 2022 Toyota Corolla. I will keep going and recommending AutoNation in Winter Park to family and friends. Customer for ever-Carolyn
Carolyn Capin
Oct 31, 2022
5
Though I did not buy my 2022 Toyota RAV4 from Toyota of Winter Park because my previous car died in Fort Myers… AutoNation Toyota Winter Park bringing my car in for a nail in the tire made me feel like family… i felt like I bought the car there. Every employee was so welcoming and wanting to help. Went above and beyond allowing me to keep my car there a little bit longer because of my work schedule.
Danny Martinez
Oct 30, 2022
5
Hello so I’ve bought too many cars in my lifetime I just wanted to share with you that Adam Zaintz and Edmundo were great to deal with. I recently bought a new Tacoma from this dealer and the whole process was easy and stress free I must say. Thank you to those guys and my long time friend Ken Fackler that referred me.
Bill Tackett
Oct 30, 2022
5
Auto nation stood by their word of ordering a car for me from an out-of-town dealership and even assisted me with a repair that was needed. I will continue to do business with them in the future
Angie Dee
Oct 30, 2022
5
I am extremely satisfied with all the help Mrs Helen Karen rendered me every step of the way. They have a good understanding of all the processes and are always receptive to my needs. The platform were very helpful. I strongly recommend this wonderful manager of mine, she perform a great work and strategy on my investment, and now i'm earning profits every week just because of Mrs Helen Karen effort and trust, thank you madam for this opportunity of investing with your platform i'm so much grateful, please contact her for legit investment. WhatsApp; +1(514)6711429 email; helenkaren443@gmail.com
Sholanke Kamilu
Oct 29, 2022
5
My heart can't really express how I feel, they say you can only value what you have a great deal when you get it. I have invest with a few other managers desperately and I lost. I heard binary option trade is changing lives but I never had one until I came across Mrs. Helen Karen I received my first profit from her, I could not still believe it up till today I converted the bitcoins into cash, it's amazing now my story has changed through one single investment with Mrs. Helen Karen You can contact her through WhatsApp; +1(514)6711429 Email; helenkaren443@gmail.com
Funmilola Olawoye
Oct 29, 2022
5
Great service, awesome personnel. We love our new car
Tere Rodriguez-Nora
Oct 28, 2022
5
Great experience. Super friendly staff , helpful and understanding. No pressure at all. Easy and simple. ED MUNDO GEAGEA is the best! He is such a understanding and helpful person. He helped me in every step of the way on choosing the best car for my needs. He listened to my concerns and answer all of my questions. I left with a big smile and a brand new 2022 Toyota Corolla. Thank you Edmundo for making this experience a great one!
Ninochka Rodriguez
Oct 26, 2022
5
Service prompt appointmnet. Help service advisors.
Billy Melendez
Oct 25, 2022
5
great service, 5000 mile service in and out in less than 45 minutes.
Stan Irvin
Oct 24, 2022
5
Muy buen servicio, personal de atención al cliente muy amable y capacitado. 👍🏻
Marcelo Vargas Espechi
Oct 24, 2022
5
Excelente servicio! Amabilidad y profesionalismo.
Charo Luna
Oct 24, 2022
5
Great experience at Toyota Winter Park! Everything covered under Vehicle warranty!
Arbra Calvert
Oct 24, 2022
5
The service center people are friendly, knowledgeable people. I highly recommend them for reliable auto service.
Amanda Major
Oct 24, 2022
5
Great buying experience, no blatant markups unlike other dealers.
Jan Carlo Aniag
Oct 23, 2022
5
I cannot say enough about how great my experience was from the moment we pulled into the parking lot until we drove out with our Van. could not be happier with our experience.
Brandi Lee Eddings
Oct 21, 2022
5
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Alexander Obinna Nwaonu
Oct 21, 2022
5
Everyone is very nice. 100% satisfied with their work and their attitude!
Mary Lou Spriggs
Oct 20, 2022
5
The process was smooth and I sm happy with the service.
Silvia Cañizares
Oct 19, 2022
1
This place doesn't honor your time. I had an appointment for a simple oil change at 9:15, and it took them over 3 hours to complete it. They have a sign that says "Our goal is to get you on the road in 90 minutes or less, and if you are having issues call the General Manager." So I called the general manager but he never picked up and never called me back. This place does not respect your time, and they will make a lot of excuses as to why they are running behind.
Louis Tamburro
Oct 19, 2022
5
Quick easy service, movie theater inside to entertain you while you wait
Kristi Grimm Novak
Oct 17, 2022
5
Our salesman, Patrick, was the best!! However, when it got to the finance guy, Henry, we were very frustrated. Why do people keep talking over you trying to sell you the $4k extended warranty when you don’t want it and repeatedly say “we don’t want it”! He kept calling my boyfriend “boss”…? We were there 6 HOURS!! We were so tired. Don’t even get me started on the interest rate that they “couldn’t” change but other dealerships were 2% lower. We learned our lesson!!!
Jackie Waldman
Oct 17, 2022
5
New Toyota. Great parts department!
Brandon Callanta
Oct 17, 2022
5
Thank you team for your amazing teamwork and job well done.
Ramirez Ally
Oct 14, 2022
5
Service Department is run efficiently. Vehicle was ready sooner than expected and staff was courteous and professional.
Linda Acton Zucker
Oct 14, 2022
5
Su excelente servicio al momento de la venta, servicio post venta. Tiene un personal muy profesional y con un excelente servicio al cliente.
Claudia Moreno Garzon
Oct 14, 2022
5
The team that helped us was wonderful, helpful and always available (Luis, Fred, and Aremis) Very positive experience!!!
Diane Pilatovsky
Oct 12, 2022
5
Just traded in my 2012 VW Jetta for a 2020 Toyota RAV4. Had a seamless and worry-free buying experience. I’m very thankful that Austin P. helped me find the vehicle I’ve been looking for a while at a reasonable price. Thank you guys!
Marygrace Slebodnik
Oct 7, 2022
5
You want to feel in good hands, with a personal expert. Turn constraints into opportunities. Ask Andres, Mrs. Luis or Mrs. Victor for assistance. They are a highly skilled toyota team. I can recommend them today, tomorrow and always.
Eunice
Oct 6, 2022
1
Horrible experience after I brought my car home from service. Car was fine before service and now it is at Pep Boys due to alternator and tires were never checked and were low.
Sheila Dechant
Oct 4, 2022
1
I will start by saying Ramon was awesome as a sales person. He was kind, caring and helpful. Sadly the 2016 Jeep Cherokee we purchased for my daughter to drive while in college failed inspection with our mechanic. The vehicle was sold with numerous problems and an open recall, and I felt they were just not listening. Juan in reconditioning was very kind and patient, however I felt the managers there were more concerned with their profit margin than the safety of my daughter. After driving the car for two days a sensor warning lit up, we took it to Greenway Jeep who were able to fix some of the problems Autonation could not diagnose. The brakes failed inspection at two reputable mechanic shops, and finally I bypassed the used car manager and brought the car directly into service, where they discovered a broken master cylinder, finally fixing the brake problem. It took an entire month for my daughter to be able to drive her new car, leaving our family in a hardship of me having to loan her my car. I would have really appreciated feeling listened to prior to having to get the news involved. I felt the used car manager just continued to give me a hard time and not take me seriously. The brakes still are noisy, however they now do feel safer. A month was just too long. If you are going to take your vehicle for inspection, do it BEFORE you purchase. In all fairness, Autonation did cover the $200 of $205 cost at Greenway.
Patty Ann
Oct 3, 2022
5
I have only had really positive experiences at this dealership! I always bring my car here because they are honest, thorough and efficient! Muriam is a fantastic service advisor; she is so knowledgeable, trustworthy and straightforward. Five stars all around for Toyota of Winter Park!
Heather Thorn
Oct 3, 2022
5
I stopped by without an appointment, and Jorvin Benitez assisted me from there. He was courteous, professional, and helpful. I drove a one-year-old Rav4 and liked it so much, I ordered a new one that day. He made the process of agreeing on a price and trade-in value stress-free and pleasant. I ended up leaving feeling like I'd made a good deal. The car arrived within the window of time he gave me, and he was with me every step of the way from final purchase to making sure the car was detailed perfectly! The whole experience was a good one and I will make sure I use AutoNation Toyota, and especially Jorvin Benitez, for any future vehicle needs for my family.
Donata1
Oct 3, 2022
5
Sean he is the kindest and most knowledgeable person, he genuinely cares for his customer and goes above and beyond to satisfy your needs.
Catherine Marino
Oct 2, 2022
5
I was very happy with Giovanni‘s care. He kept me updated and was very friendly. What I was very happy about as well is that Toyota took the time to make customer care excellent by vacuuming my car out before I came to pick it up. That was the icing on the cake. Waiting at this dealership is pleasant: Movie theatre. Cafe. Lounge. Everyone is very friendly. I’ll be back and another bonus is that there is a Costco right by it!
C.J. Summer
Oct 2, 2022
5
Once transaction complete I was unable to get responses to my questions. Where is the display for mpg? Was the canine filter changed .? The rep was professional and non rushing .
Morton Yevzeroff
Sep 30, 2022
5
BUENOS PRECIOS, MUY BUENA ATENCION EN SERVICIOS PARA LOS VEHICULOS, Y SOBRE TODO EL TIEMPO DE ESPERA
Hiram Maldonado
Sep 30, 2022
5
The salesman and personal are knowledgeable and helpful! This dealership has inventory compare to others Toyota dealers were you have to order it.
Gloria L Muñiz
Sep 30, 2022
5
Service is very fast and efficient, always take my vehicles here because of the friendly staff.
Henry Pruitt
Sep 29, 2022
5
Excellent customer service, fast and efficient , the team very kind, 100% recommended.
Weriouska Valentina Tovar Flores
Sep 28, 2022
1
Mal control de calidad en el servicio, no colocaron la tapa por donde se le coloca el aceite ovacionando estos daños
Rafael Rodriguez
Sep 28, 2022
5
Because, they are very professional
Alfonzo Lugo
Sep 26, 2022
5
Entire staff was friendly, courteous, professional.. They made you feel at home. Treated you like a family member. Went above and beyond to satisfy "you" and secure that customer relationship......
Joshua F
Sep 25, 2022
5
Compre mi carro ahí el lunes el 19 de este mes. Muy buena experiencia. Me atendió ezequiel y la verdad mi pareja y yo quedamos muy contentas con nuestro nuevo auto. Recomendamos full este dealer.
Paola Mantilla
Sep 23, 2022
5
Fast, polite, very nice customer waiting area/lounge!
Gino Howard
Sep 22, 2022
5
My journey to find a new car was a three day process. Over these three days I visited several dealers to find a car. Each place tuned me down or showed me something car not worth my money. After being disappointed on Day 1, I thought my chances were slim to none. I used Day to to reflect and decide on what to do next. Day 3, I promised my self I would go out with a better attitude and even decided to try for a Toyota, which I thought was out of my reach. When arrived Toyota Auto Nation - Winter Park, I was greeted with quick, friendly and professional representatives. I had the fortunate opportunity to work Henry Modaresi & Alfred Calderon. They took the time to work within my budget and find me a decent used 2022 Toyota Corolla LE. It goes to show ya there are good people out there willing to take the time to help and not just dismiss you but get to know you. I’m so grateful to have stumbled across their site and begin my conversation with Samy (sorry I don’t remember last name) via text to discuss who I was and would it be even possible to work within my budget. I would recommend Toyota Auto Nation - Winter Park to everyone!! Thank you for making this experience a positive one!!
Oubon Ruth Sychareune
Sep 21, 2022
5
I like people that work there. if you make appointment online you get out faster
Reyes De Leon
Sep 20, 2022
5
I have used Auto Nation Toyota of Winter Park for many years but was not happy with their services about 6 months ago and left to another dealer. I was told the change in leadership was to blame and several of my favorite techs and service providers left. I can tell you after using other dealers, Auto Nation is still the best. I understand not everyone will be happy with new leadership but time fixes all. I was there again this weekend and met with my previous service advisor who has been nothing but excellent to deal with Andrick and i can truly say i am sticking around. Thank you for taking care of me. And one more thing their prices are very reasonable.
Alvin Prakash
Sep 19, 2022
5
Went for my 5K servicing for the first time. Incredible place. Nice and friendly people. Usually servicing takes about 2 hours but good thing is that they have workstations and a theater. You can either work or have fun.
Mohammad Hassam
Sep 18, 2022
5
Junuel is always an absolute pleasure to work with very professional and attentive and always gets you the best deal available!
Jefferson Rosado
Sep 17, 2022
5
George and Ramone were both helpful with our purchase.
Harriet Hess Moskowitz
Sep 17, 2022
5
Since 2003 until this year 2022 ! AutoNation Toyota winter Park always be my family place come to buy our cars ! All the time ! We satisfy with the price , the service, the loyal custumer service ! Definitely recommends this place 👍
Lee Beauty Salon
Sep 13, 2022
5
Great service and people!! So many perks at this location!! Surprisingly affordable. Oscar was awesome!
Pam Keck
Sep 12, 2022
5
Buen servicio con atención esmerada
Alastair Guerra
Sep 11, 2022
5
Great customer service! They went above and beyond to find the car I wanted.
Rodrigo Cerveira
Sep 8, 2022
&