This is my first experience with Toyota. The best service I had, Miguel Rolando tried his best to meet my request. He did make sure to I was satisfied with the car I was buying. Also Luis from management and Edward from financial service. All were great!!!

Gerry ?s my guy to go to for service, knowledgeable, no markups and excessive selling on services. Provides you with any issues and doesn?t push. Plenty of other good service writers there too, haven?t dealt with a bad one yet!

Extremely disappointed with the dealings at this dealership. I recently went online to KBB to sell my vehicle using their instant cash offer. I was quoted an offer from KBB of $19,600. After receiving the email it stated I had an option of two dealerships to take it to. I chose Toyota to drop the car off. I fully expected them to inspect the car to make sure my claims to KBB were accurate. I take very good care of the car and even over stated the miles to KBB. When I got to the dealership they took pictures of the car and inspected it, making sure there were no misrepresented items, i.e. smoke smell, stains, etc. They sent the pictures to their appraisers and I thought that would be the end of it. After about 15 minutes of waiting (which isn’t a problem) I was given an offer of $17,850!!!! I was told that is what they would have bought the car for at auction and that is all they could give me. I explained that if KBB is giving me the cash offer, and the car is as stated then why they would not honor the price. They refused. The manager said he would email the director and get back to me the next day. That is totally unacceptable and that was two days ago and I have still heard nothing. I ended up going to Greenway Dodge in Orlando and getting the stated KBB cash offer, which is what I would be expecting. I do not think I am being unreasonable as if someone is offering you a stated amount, and you have a partnership to take possession of the car, I should get the stated offer amount. It was a total waste of time and the lack of professionalism did not go unnoticed. Even if I am in the market for a new or used vehicle, I will not use this dealership due to this incident, and will tell anyone I come across to avoid it at all cost. They need to either do a better job in honoring prices or stop doing business with KBB. This misleads people and is unacceptable. I would like to state that I have no issue with KBB as I am pleased with the instant cash offer process.

The service was fast and efficient. The service representative was cordial and professional.

Extremely disappointed with the dealings at this dealership. I recently went online to KBB to sell my vehicle using their instant cash offer. I was quoted an offer from KBB of $19,600. After receiving the email it stated I had an option of two dealerships to take it to. I chose Toyota to drop the car off. I fully expected them to inspect the car to make sure my claims to KBB were accurate. I take very good care of the car and even over stated the miles to KBB. When I got to the dealership they took pictures of the car and inspected it, making sure there were no misrepresented items, i.e. smoke smell, stains, etc. They sent the pictures to their appraisers and I thought that would be the end of it. After about 15 minutes of waiting (which isn’t a problem) I was given an offer of $17,850!!!! I was told that is what they would have bought the car for at auction and that is all they could give me. I explained that if KBB is giving me the cash offer, and the car is as stated then why they would not honor the price. They refused. The manager said he would email the director and get back to me the next day. That is totally unacceptable and that was two days ago and I have still heard nothing. I ended up going to Greenway Dodge in Orlando and getting the stated KBB cash offer, which is what I would be expecting. I do not think I am being unreasonable as if someone is offering you a stated amount, and you have a partnership to take possession of the car, I should get the stated offer amount. It was a total waste of time and the lack of professionalism did not go unnoticed. Even if I am in the market for a new or used vehicle, I will not use this dealership due to this incident, and will tell anyone I come across to avoid it at all cost. They need to either do a better job in honoring prices or stop doing business with KBB. This misleads people and is unacceptable. I would like to state that I have no issue with KBB as I am pleased with the instant cash offer process.

No recomiendo en lo absoluto este Dealer, mi proceso para compra de vehículo estuvo lleno de inconsistencias por parte del mismo vendedor (quien nisiquiera conoce la información para ventas), financiera y para completar en servicio no son capaces de solucionar las fallas que presenta mi vehículo. A quien desee comprar un vehículo aquí si le recomendaría antes de firmar el contrato ir acompañado de un abogado, ya que la gran mayoría de cosas que te dicen terminan siendo erradas o mentira, solo se disculparan o dirán que está en el contrato, Es el caso de las garantías, montos de pago, seguros, servicio, etc.

Su excelente atención y esmero por ayudar a hacer el negocio

Nick serviced my car and he was absolutely excellent and exceeded 5 stars!

Excelente atención! Los empleados son muy amigables y demostraron un gran profesionalismo. Gracias Luis, Samantha y Mike por todo su apoyo.

El señor Óscar Luna es una persona muy servicial

Arrived at 10:50 for my 11AM appointment and was surprised by the amount of customers lined up. I was prepared to wait forever but that wasn't the case. My car was serviced, washed and I was on my way home by noon. While waiting I was able to enjoy complimentary coffee in the Auto Nation Cafe where a variety of foods are available at minimal cost. All in all it is a painless process, only made better by a friendly and knowledgeable team! Thanks for the great service Oscar Luna!

I always have a great experience at this Toyota dealership. My service advisor Bob Parr is the reason I continuously come back to this location. He is honest, fair, and always gives the appropriate recommendations on what needs to be taken care of immediately and what can wait for future visits. (I’m a teacher so I appreciate this greatly considering my budget). If you use this dealership for service I would highly recommend Bob Parr.

Your car be properly serve and you be informed before what would be done if you agree too

Made an appointment for 7 am and i arrived at 7:25 am. First thing they said since I was late they unfortunately had to give my spot away assuming it was to someone whom didn’t have an appointment. On top of that they misquoted about my service needed and wasn’t told until 8:30 am. They told me that not only was misquoted but that it would take longer and be even more expensive. At the moment it is 9:22 and all I needed was a transmission flush and something else having to do with the oil. So two of my hours as of yet has past as if my time doesn’t matter. I’ve complain before about this location and it’s my fault that I keep coming back for bad service but I just want everyone to know that Autonation does not value your time only your money. I am also quite tired of autonation reps contacting me to sell my vehicle. It has become quite a hassle to value the services Autonation has to offer when my hard earned money is waisted on improper quotes and failure to maintain my time properly. I really don’t want Autonation to contact me unless it’s to give me a portion of my money back. Otherwise I am taking my business elsewhere once again, possibly to a further Toyota dealership. Unless it is an emergency I wouldn’t recommend Autonation.

very professional and excellent service

good service. good prices

Excellent service and attention to detail!

Samy was great He did everything in a professional manor and was very prompt He took his time with me and explained in easy terms all about the car

Robert ? Bob? was wonderful in being my service provider. I know that I?ll always be taken care of when I bring my car in to be serviced. Definitely recommend Autonation. The person who took my call was outstanding with the customer service she provided.

I love the vehicle but for brand new I was let down to need body service. And service was not excellent. Needed to come in twice already for small fixes mostly due to negligence of service staff. I still love the vehicle and the overall process but for something as minor as a scratch... should have been better service and repair. Finance manager, I wasn’t to happy with, questioning my every motive as well as inserting additions without my consent or running it by me first, and tried to guilt me into buying into all he was trying to sell me. Adam (sales rep) was amazing and helped greatly with the purchase. Not happy with a few things but overall would definitely buy another vehicle from here.

Love the way I was treaty by Mr Bob great person told me everything that was wrong with the car n I appreciate all his help thank u

Great service. Friendly staff.

AutoNation Toyota in Winter Park has an amazing service department. I'm am always treated like I am their top priority which makes me think they treat all their customers like this. Even though all the service advisor are great Ezra Difley goes above and beyond to make sure my car is taken care of.

very good over all, Jonathan did a great job, explained every thing to the point

I bought an Avalon at the beginning of September. They were honest at passing all incentives to me and providing a very competitive price. I was quoted a bit better by another dealer but they refused to hold their price afterward. I shop via internet and pre-negotiate pricing via email and text messages... Sales team at AutoNation was very responsive. We agreed on a price and there was no pressure later on to add more options or dealer installed options. Overall a very good transaction.

Alfred took good care of us he helped us with exactly what we were looking for. He always made sure my family and I were we?ll taken care of and had an amazing experience.

AutoNation Toyota in Winter Park has an amazing service department. I'm am always treated like I am their top priority which makes me think they treat all their customers like this. Even though all the service advisor are great Ezra Difley goes above and beyond to make sure my car is taken care of.

Wanted to comment on the great experience I recently had at Autonation. Took my car in for service and got a great price on quality workmanship and excellent customer service! Alek K. was a pleasure to work with and kept me well informed throughout the process. Do yourself a favor and visit Autonation Toyota of Winter Park!

The staff really listened to my needs. Sales rep Henry Modaresi was thorough and exceeded my expectations. I left very happy and confident with Toyota.

I went in to buy, test drove and liked my used vehicle and asked that the single breaking key they had for it be replaced. They agreed. When it came time to get that done they backed out and said they didn?t agree to that. It only takes one lie to make you a liar.

Let's face it; everywhere you go, you run into nice people. But where do you rate car salesmen? Yeah, slightly below Dentists. Well, no more folks, no more. Auto Nation Toyota sales people are just as quality as the Toyota you went in there to buy. Not phony nice - honest nice. Down to earth nice. Stupid jokes nice - like all of us. And I had a salesman at Miracle Toyota's eyes pop out when I showed him the MSRP. Then he watched me walk out with a smirk on his face because he knew I was lying and I'd be right back. I was right back...2 days later to show him the sales slip. And THAT Ladies' and Gentlemen, is why I love Auto Nation Toyota of Winter Park. They don't lie !!!

Super awesome dealership came in thinking I knew what I want but was surprised that once I tried them I didn't know what I wanted. Got a super awesome deal on a 2018 Rav 4 that has plenty of space for my mom and my dogs. I didn't know I needed this vehicle until I got in it and man is it perfect! Got an amazing deal on a warranty too overall a very happy experience.

I found a car that was better than what I went to look at. Javier Paez Garcia, the associate that helped us was genuine and extremely helpful during this process. Thank you so much!

Todo excelente muy complacido con el servicio prestado por el vendedor de verdad muy atento a las necesidades

The staff as a whole was very attentive and kind. But I worked with Marcus Leal and he was such and amazing person! He walked me the the process step by step and he did everything in his power to get me the best deal that I could afford. He was so kind and understanding.

Great service. Would definitely recommend AutoNation Toyota to others.

It was smooth and easy. All staff was very friendly and helpful! The atmosphere was pleasant while waiting.

I really loved the experience, everyone was so kind.

Awesome experience at this dealer. They do a great job! They make the waiting for your vehicle comfortable by providing a small movie theater, popcorn , plenty of seating and complimentary hotdogs at lunch time.

Family type atmosphere where a good experience is important.

knowledgeable, freindly, patient, just any good word you can think of Erick and Rodney were Frank, honest, and real about what AutoNation could do to help us.

It was my first time there. I had no issue with booking or the service. When it?s time for me to buy a new car, I will go here. Too bad their Service Department is so good that my ?03 Tacoma might run for 500,000 miles.

Salesman Henry Modaresi was excellent and did not rush us through the buying process. Alberto in Finance dedicated to his job and was a pleasure to have him complete the buying process. Thank you to all at Toyota

made me wait a long time n I to get a manager to service me n I was the only car there...

Every thing was done with satisfaction. I will go back again.

Magoo provided excellent customer service, I will highly recommend him.

My experience with Auto Nation was excellent. The officer body shop not so.

Assistant Service Manager, Bob Parr, was courteous and helpful in assisting me with choosing what services needed to be done immediately for safety, and which services could be postponed for a time so as to spread out the financial cost.

Service Advisor Ezra Difley #9672 is always extremely helpful in getting my car repairs done. He is honest in what is essential to get repaired first for safety reason when you are on a tight budget. The service manager Stuart is awesome. He always take the time to answer my questions on car repairs.

Eddie was very thorough and very nice. He also took care of everything I needed.

The service was excellent my sales guy was Marco Rincon who was outstanding gave me the best service I have every had!!! I love my Toyota Corolla and highly recommend AutoNation Toyota to anyone looking for a new car everyone there was so pleasant and helpful!

Went in to have my 2016 Corolla serviced Bob Parr the assistant service manager helped me through the whole process answering every question I had and he went above and beyond understanding that I had a budget. He did everything in his power to make sure that I got all the services I needed to keep my car running in tip top shape. I look forward to my next service. If your going to get your car serviced Bob Parr is who you need to talk to.

Outstanding customer service when I brought my car in for service.

I did not have an appointment but they were able to slip me in. Very grateful

We recently purchased a new Limited 4Runner. We love the car. We had to take it in for the first service and also because the leather was pulling up and wrinkling on the bottoms and backs of the back seats. Our service experience was amazing. Everyone was very kind and helpful and followed through. However, when we bought the car it was the worst car buying experience of our lives. In the many years and types of cars we have purchased, never have we encountered such lying, double talk, and incompetence as we did with the entire car buying team experience. We were promised one price over the phone only to have it be much more when we arrived. Then we left. They called and begged us to come back, promising the original price again. We came back, and we still had to pay $300 more than promised. And it took all day and all night. And when it was time to leave the car by the door cleaned up and ready that we were buying wasn’t even the car that they had on the paperwork. All of the paperwork had to be rewritten as they had written up the wrong vehicle. We were promised to return for a free tank of gas for our trouble but we never did. We couldn’t stomach seeing any of them or going near the place so soon. Our 5000 mile service and leather restitching was our first trip back.

Great service, very happy with the help. Advisor very knowledgeable.

Bob Parr always takes great care of us!

The staff it’s very helpful Danilo was my sales agent and he make sure i got all the important information and the beat offer i am very happy with my purchase i totally recommend it

Working with AutoNation Toyota of Winter Park has been a dreadful experience. Initially, we walked in seeking a lightly used vehicle and the top priority was NO accidents. We picked out what appeared to be the perfect car. Camry, 2018, light mileage, no accidents… So, we thought. After taking it to a mechanic for a review, we found out it had been in an accident. We notice hints from the paint a replaced radiator and other things that this car had been in an under the radar accident. Any mechanic would have noticed this, but Toyota of Winter Park still chose to put it on the lot to sell. We immediately returned the vehicle and received the down payment back. Now, I’m trying to get paperwork from them for my insurance company and I’ve called at least 5 times, left several voicemails, and went into the store without success. Finally, I showed up again and finally got the paperwork needed. They never apologized for never calling me back or for their general lack of customer service. Overall, I would not recommend this dealership to anyone due to their poor customer service and unethical vehicle standards.

Shekhar Dutta was very professional. He asked me what I was looking for and made it happen. I've never went into a dealership and purchase a vehicle so quickly. Shekhar Dutta was my hero Saturday, August 21.

I had a wonderful experience, customer service was amazing and Alex Velez was a joy to work with. I will recommend this dealership to all my friend. Thank you for this encounter.

Excelence Service and facility

Awesome car buying experience! They actually show that they really want to help you get into the vehicle you want! And their service department is awesome!

Mr. Henry Moradesi did a great job as a my salesperson. He was very explicit and courteous. It was a pleasure dealing with him. He answered every question I had with professionalism.

Henry did a terrific job. He was very accommodating and resourceful. My mechanic assessed the car and was very impressed. One - opportunity- the sales process is entirely too long. Once a decision to buy has happened, it seems to take hours. The mgt. team of Autonation needs to consider how to shorten the process.

This was an excellent new car buying experience. My salesperson, Emanuel Rosado, was very knowledgeable answering all of my questions and introduced me to other employees who have the same vehicle I was purchasing. Straight forward pricing and efficient in completing the paperwork.

Car service is always excellent.. fast and reliable.. Gerry Zarsadias is knowledgeable and very professional. He gives a clear explanation of what needs fixing on your car.

They always get me in and out in no time. Those advisors are super nice and explain everything to the nth degree so you are clear what's going on. Prices are high compared to Independents but convinience and speed has its premium.

Buying a car is not easy but Carlos Magoo made it very easy to understand. I’m in love with my new C-HR and please go see Carlos Magoo best customer service.

It was my first service visit and Rodney did everything he possible can in making sure I was comfortable and that my vehicle was in great hands. Especially after telling him that I had called way back when for maintenance light. I called service asking if I was able to come in early for my service visit instead of waiting til August never got a call back in 2months . Had to do oil change somewhere else and car was running heavy and sluggish with my car only being a few months old I wasn’t happy. So he was able to get me a free oil change and the work they did for Ac to kill ammonia smell in my car AWESOME 👏. They even vacuum and washed my car which was much needed complimentary. Auto Nation thank you for everything my vehicle is running jus the way it did when I bought I’m very pleased will continue having my car service with you . Will tell my family and friends their car is in great hands at Auto Nation Toyota @ Winter Park.

I went In for recalls on my vehicle and Oscar went above and beyond. I was sick with blood pressure issues that day and he assures I had a ride to my home and someone from there pick me up when the car was ready. He was efficient and professional. The time frame given was 3 hours I had My vehicle back in 2 hours. You can tell he has a passion for people and what he does. Thank you Oscar for making this scary recall experience so easy and Auto Nation needs to be so proud to have someone like you on their team.

My service provider was very courteous and explained the different services performed and recommended options. He honored my decisions and did not force any additional services. Thank you!

good service and quick...

Outstanding customer service.

Todo son excelentes en atención y servicio muy amables todo su personal en General

This has been the best customer service experience I have had in the 9 years of being a car owner. Alex made a stressful situation a lot more manageable and pleasant. Being new to the area I feel comfortable knowing that I have a trusted option to care for my car. Thank you AutoNation Toyota Winter Park & Alex.

Luis was very helpful and so was Edward. They both took the time to explain things to me, gave me comparisons and treated me more like family than another customer. Car buying is always so nerve wracking but this experience was wonderful. Great job AutoNation!!

Great service! They were very attentive and I love my new car.

💪🏻💪🏻💪🏻💪🏻💪🏻💪🏻💪🏻💪🏻💪🏻💪🏻💪🏻💪🏻💪🏻💪🏻💪🏻💪🏻💪🏻💪🏻💪🏻💪🏻💪🏻💪🏻💪🏻💪🏻💪🏻

Good service and assistance

I will be honest, when I pulled into the service center today, with all of my dash lights on, I feared the worst. As soon as I was greeted by Alex Kraczek, things started to turn around. He was kind, helpful and most of all compassionate towards my 4 year old son who was really struggling. He made sure that our situation was taken care of as quick and painlessly as possible. In fact, everyone I made contact with today were just so kind. I would highly recommend your business to anyone. Thank you so very much for all of your help.

Brought in my 4 runner for a service appointment and Adrian was the rep that helped me. He was awesome, super friendly and professional and was able to answer all my questions. My appointment was done quickly and I was out of there way sooner than I thought.

Went in for an Oil change and drove out with a new Toyota Corolla 2020. I was not looking to upgrade my car, I loved my 2018 Corolla, they explained the new features and the great new changes on the 2020 Corolla. The team at AutoNation Toyota is AMAZING, they went above and beyond thru out the whole process. At the end, not only I traded in my Corolla but my husband traded in his Toyota Tundra, as well.

Went for an oil change and walked out with a New Corolla 2020. I was really happy with my 2018 Corolla was not really looking to upgrade, the team at AutoNation Toyota was AMAZING thru out the whole process, they went above and beyond to help me with my trade in. At the end, I trade in my Corolla and my Husband?s Toyota Tundra, as well.

Fabian was the best. He was so kind and very helpful with all the needs we had for the car.

Prompt and courteous service.

Excellent service and sales representative. They help and work with you without pressure

I went into the shop with low expectations....Alex Kraczek listened to my concerns, addressing each one without defensiveness. The experience was a positive one --- very professional, courteous, exceeding my expectations.

the staff was very helpful I booked an appointment before we went cause we saw the car we wanted online the staffed helped us alot with showing the car and worked with us with our budget I woupd defentinly come here again to buy another car

I had a great experience with the winter Park location, Patrick was the best hands down.. I ??That guy, he made my family feel right at home... Those are the type of people I don?t mind spending my money with.. so again thanks Patrick

Excellent experience. Fred Medrano was outstanding. High quality professional.

I was treated AT The Service departamento by a profesional Service techo Gerry Zarsadias. I would like to recomendó him for his oustanding work. This is The person de need to see at the service department. Keep up the excellent work.

Was very satisfied with Edmundo and Fred Medrano in sales and Tony in financing .They were all very helpful and professional .overall a good buying experience

Great service, really efficient and convenient. I recommend.

Good service attended to us like family everything we wanted was supplied. We can’t complain about anything. We can really recommend more people to buy the car they want.

Every since we got in AN Toyota David made sure we felt welcomed. He made the whole process feel smooth and fun. The test drive was awesome, he made sure to explain every detail on the car and everything else. It was really great closing a deal with him.

When i went there i was just looking for prices on cars and Financing for my first car. They helped me and got me the best option for me. Great quality of costumer service and process. Definitely recommending and buying another car.

Marcus Leal was amazing and had Great costumer service. Would definitely recommend if you have to buy a car or are looking to buy one.

I had an excellent sales experience at the AutoNation in Winter Park. From our salesperson to the senior management team, I felt appreciated. I tried another Orlando based Toyota dealership first, but their Internet Sales Director was very arrogant and made it feel like he was doing me a favor by selling a car to me. It wasn't so at AutoNation of Winter Park. I was treated courteously and received upfront and very competitive pricing. I bought two cars instead of just one, and I told my sister to go there. I have to give Kudos to Shadie our salesperson and Luis his manager.

Marcus Leal is the best sell representative . He is honest , kind and genuine . He is not pushy . He helped me get a great deal with our new car for my wife . I will recommend him to anyone who look to buy a car for their family.

I was given a late appointment for service at 6:30 pm and when I got there at 6:20pm somebody told me it was too late for service, that they close at 7:00 pm. Then later one of the service associates came and told me it was not a problem, they would take care of the car right away and they did. I was grateful I didn't have to reschedule my appointment.

Quick service; professional and helpful staff; free popcorn!

Since the entrances Chris guide me through the process and was really patient. Such a funny and nice guy.

The agent that assisted me was outstanding......His name is Rodney....He was very patient, knowledgeable, friendly and precise with his information. He exemplifies superior traits when engaging with customers. A true asset to AutoNation.

Tony, Manny and Santos were very helpful. Tony and Manny went above and beyond customer service.Kudos to you guys! The process was long time though so make sure to alot of time.

This Review is ONLY FOR CUSTOMER SERVICE I RECEIVE FROM BOBBY IN SERVICE CENTER!!! I have a Service Adviser named Bobby who is the best. OWNER AND GM THIS GUY NEEDS TO BE MANAGER CUS YOUR MANAGER BURZEE IS THE WORST MANAGER I HAVE EVER HAD TO DEAL WITH!!!! TO BURZEE ITS ALL ABOUT MAKING MONEY AND NOT A HAPPY CUSTOMER!!! ONLY REASON I GO HERE IS CUS OF BOBBYS 5 STAR TREATMENT AND CUSTOMER SERVICE,,,,,,BURZEE OUT BOBBY IN!!!!

the associate Bobby was very detail and caring for my concern

Excelente servicio, Excelente ambiente, excelentes personas

Ezra Difley he was extremely very nice I told him about my windows needed to be fixed the tent thing he got that done right away before he even did this service and he got my car through real quick he had it washed and everything ready to go very please .

Andre made this car shopping experience an enjoyable and informative one at AutoNation Toyota. I will be referring him to all my clients for their new cars. I just love my CHR. It is the perfect car for me!

Argenis and gabriel tiniacos are awesome Argenis sold us two cars and really strived to make us happy and made our experience unforgettable autonation needs more people like thes two gabriel and Argenis overall i give them 5 star on customer service

Great Customer Service and Professionalism as usual.

A recent noise from the engine compartment prompted me to call my service tech, Oscar Luna, at AutoNation Toyota Winter Park for an appointment to have the issue diagnosed. A time was established that afternoon and I took the vehicle in and the issue, and appropriate maintenance required were identified and a cost estimate for the repairs was provided and a time required to complete the work. All work was performed as stated and I am very pleased with the service provided by Oscar and the AutoNation team members.

My husband and I have been customers of Auto Nation since 2004. During this time, Sal Akhtar has been our sales agent. He is courteous, efficient and he knows what he is doing - we trust him for this reason and he will remain our sales agent in the future. Another bonus this time was to meet Mike Markowski. He was very nice, accommodating, quick and efficient. We purchased two cars and the process was quick and painless. We hope to see him again at our next visit!

I worked with Toyota' Finance Department to extend my Toyota Service (Repair) Warranty and I purchased the high end service warranty to potentially cover the Hybrid battery AS I WAS TOLD IT WOULD cover these hybrid batteries if required in the future. I also take ownership in this situation too, because I did not read all 17 pages of this Service Warranty contract that was printed at 3 font size and I listened to Toyota's Finance Department Manager because he was Toyota's Subject Matter Expert (SME) in this service warranty area. THAT WAS MY BIG MISTAKE. When the Hybrid Batteries required replacement, I was then notified it would be over $5,000.00 to replace he hybrid batteries. Toyota's service department worked extremely hard to get the repair bill down to $2600.00, but that was on top of the prior Service Contract that was over $3,800.00. To say the least, I was not a happy camper when I left Toyota and expressed my concerns with Toyota's Senior Service Manager over the LACK OF ETHICAL BEHAVIOR IN TOYOTA's FINANCE DEPARTMENT. Toyota's Service Department does excellent auto service work and has ALWAYS shown me ethical behavior, but PLEASE never believe a word out of a Toyota Finance Manager's mouth. Again, I take ownership in this situation too because I was in a rush and I was ALWAYS shown ethical behavior from Toyota's Service Department and therefore, I believed what the Toyota Finance Manager stated about their service warranty coverage. LET THE BUYER BE WHERE WHEN DEALING WITH ANY TOYOTA FINANCE MANAGER BECAUSE ETHICIAL BEHAVIOR IS REALLY LACKING IN THIS TOYOTA DEPARTMENT !!!

Matthew S. was the absolute best salesperson I have ever worked with. From the moment I steppped through the door until I drove off the lot, he made the entire process smooth and easy.

Chris was nice and very helpful................................ ............................. ......................

Great experience from the start. Salesperson was friendly and not over pushy. Same with the finance person. Managers were all helpful and friendly. Service manager were great. Love the free life time car washes.

Great job as always. Appreciate the honest assessment regarding what i need to do now and what can wait.

My second visit to Adam Parker with my 89 Landcruiser for diagnosing erratic shifting and engine drive ability issues Adam and Rico were both awesome and amazing for correctly finding my the source of my problems! i?m so happy to have my Landcruiser be driving better and shifting just fine now. These men are the finest i?ve ever had in lifetime at any dealer! Same for Autonation Toyota! Trust the best and forget the rest! 6 months ago I had Central florida auto repair look at same problem and frank never found or fixed it right ! And then over charged me too! Trust this dealer folks and forget all the rest. you will be happy like me Bob Kenngott

Automation is a great place to buy your next Toyota from. I have purchased four from here. They will whatever it takes to earn your business. Service department has exceptional service as well!

service agent Cory was great as always but the repair is questionable car is running worse then it was before service

I had a great experience with Winter Park Toyota. Castro, Jose and Victor were awesome. I felt like they were being honest and sincere with my car buying experience. Highly recommend the Winter Park dealership.

Benjamin is the best service associate! Genuinely wants to help you and always does with a smile!!!

Azra did excellent job, fast, professional, friendly. There was no pushing for an unnecessary service. He informed me what should be done on my next visit. Highly recommended.

My day cleared out and I decided to go in for an oil change. They gladly took me in. Very efficient and knowleageble service representatives. They advices me of all required service recommendations.

Mike DaCosta is the best !! He makes the buying process enjoyable. From the moment I walked into the dealership, Mike made sure I was completely satisfied. Outstanding member of the Autonation team.

Very good attention, the people are helpful, I'm really excited about my new purchase.

Everything was great! My vehicle was taken care of quickly.

My service representative, Corey was great as he always is. However, they forgot to wash my car and I called Corey and he had it taken care of immediately.

Comfortable environment, clean, friendly (but not too pushy).

I bought a new Toyota Camry from AutoNation Toyota and I highly recommend this store to anyone in the market for a vehicle. The Team members are professional, patient and approachable They will work hard to earn your trust. The store is clean, modern and comfortable.

Shekhar Dutta, Ecom Mgr., assisted me. His professionalism and presentation was outstanding. He took all the time I needed to walk me through a very pleasant experience. He handled everything for me without any pressure like I experienced at other dealers when I bought vehicles. He met up to all my expectations and more. I left there quite impressed with Mr. Dutta. All workers were very amicable. The surroundings very clean and the ambience was a relaxed one. I felt totally at ease and relaxed during the entire transaction and Mr. Dutta found the color car I wanted. He is a very hard worker and polite. A perfect gentleman. I would not hesitate to buy another vehicle from him. Mr. Dutta is an asset to your organization and I am very satisfied to have dealt with him.

Ben did a great job shepherding our Prius through our regular service

AutoNation Toyota Winter Park has a great team of people working there. They were all very nice, and extremely helpful in finding the right car for me, AND at a great price!

I continue to service my vehicles at this AutoNation Toyota, have been a customer nearly 15 years. The staff is knowledgeable and friendly. The hours are convenient, their service department is open on Sundays, and especially like the car wash at the end.

Adam, our Service Representative, did a great job taking in our 2002 Avalon for an unscheduled repair of its automatic transmission shifter. He kept us informed of parts availability, induction time and completion and managed a reduction in price for long term clients. Adam and the team did an excellent job.

I had a very good experience while I waited for my vehicle. I even used their driver services and was dropped off at a shopping plaza , so I had fun while waiting. By the way, my service adviser , Ezra, did a great job as always keeping me informed and explaining pertinent information..

Very good! Thanks Adam for all your help! Keep up the good work!

This happened to be my personal first car buying process and it happened to be because of some unfortunate events with my previous truck. Marcus Leal made my experience extremely enjoyable, and all of the stress from my previous truck went away when I got into my new Tacoma. 10/10 would recommend him to a friend and will be going back again.

We met Mike DaCosta at Autonation, Winter park. We bought the new RAV4 XLE premium. He guided us through out the buying process. We were completely new to the system and Mike spend time helping us at each stage. Thanks Mike :)

mateo was very nice with us when we bought our truck

Great and quick service. I was there an hour less than expected too! The crew were super helpful with my questions too!

Excellent service nice place to visit when you are looking for a car or something else

Gerry is the best, been coming here for years thank you

I went to get my airbag repaired because it had a recall and the customer service was amazing! So friendly and courteous! Loved the experience, I would definitely go back.

Christian M. was very attentive from start to finish. He offered options in an informative, but not overbearing, sales manner. The team completed my service promptly and effectively.

George es un magnífico vendedor , muy amigable. Le doy las gracias por explicarnos todo el procedimiento y su paciencia con nosotros . Que más puedo decir . Se lo recomiendo a todos.

Junuel Tejada was great and made our experience pleasant and easy going.

Buying a new car never went that smoothly before! And great costumer service. The sales representative did the impossible to get me a great deal.

Work was done in a professional manner. Only downside...I got the car dirtier back than I brought it in.

Great experience dealing with Jose Marrero. Ask for him when you go in there. He will take care of you. The entire staff was friendly and helpful.

Friendly, l liked this dealer. They helped me for i buy car

I would never purchase from this dealership. The salesman and finance employee were very pushy and dishonest. They were trying everything to get me to sign papers to purchase a car even though I told them I wasn’t purchasing that day, that I was only going to test drive the vehicle, then go home to think about what I was going to do. They promised extra options at no additional costs, then when it came down to the end, they actually put something different in the contract thinking I wouldn’t see it. They lied about three different situations. Basically, they were saying anything and everything just to get me to purchase the car. After three hours at the dealership, I’d had enough and walked out. One thing I don’t tolerate is dishonesty and lies. I would not recommend this dealership. I did purchase the vehicle from another dealership in Orlando and had a great experience.

I absolutely love my new Corolla. My sales person, Austin, was fantastic. Very friendly, quick and precise information given. I would recommend to anyone looking to buy a car.

I worked with Samy and Nick Oliver, the GM, on the lease of my new Toyota Highlander XKE. Samy spent a significant amount of time with me explaining how to use all of the features. I so appreciate his attentiveness because I would have been lost otherwise. My new car does really cool things!

Always a great servisie, every single person i interacted was nice, always willing to help, thank you

Heard sound and unsure. Profession assessment and clear communucation

My service advisor, Christina was a pleasure to work with. I was in and out in 30 minutes which I would have thought impossible with how busy the dealership was. AutoNation has really figured out how to keep things rolling! The staff is very friendly and professional, the facilities impeccably clean, and I was throughly impressed.

Super friendly staff and great experience

My experience at automation was far most the best experience I’ve had since I’ve started looking for a car. Patrick my sales person that helped me through my entire process was the most kind and understanding and helped me as much as he could and exceeded at it! I will only go to him from now on! I give him and all the employees that helped me get my 2019 Toyota Camry a huge thumbs up! I am forever grateful!

I absolutely love my new Corolla. My sales person, Austin, was fantastic. He showed me options to buy or lease. Very friendly and knew exactly what I wanted. My friends recommended him as they had previously bought cars from him. Highly recommend getting your next car from Austin at AutoNation Toyota!!!

My experience at auto nation was far most the best experience I?ve had since I?ve started looking for a car. Patrick was my sales person that helped me through my entire process and was such a great help! He literally helped me as much as he could and succeeded too! From now on I will only go to him to purchase my future vehicles! Also I wanted to give a huge thumbs up to all the employees at auto nation that helped me get into my 2019 Toyota Camry you guys are truly amazing! I am forever blessed!

From the moment I arrived Rommy(sp?), Stewart, and the entire team took great care in assisting me and explaining the service that was needed and followed up with a couple recommendations. They truly understand how important customer service is and how they can affect a person's day. Everything in business is negotiable, except customer service. Super Stars from the leadership throughout the entire team. I will definitely be back for any other service and to discuss future purchases.

I walked in "Just to see it" 3 hours later I drove out with it :) Customer Service goes a long way and Darren was phenomenal. Thanks to both Darren and Jose for helping me out.

EXCELLENT BUYING EXPERIENCE OVERALL AND EXCELLENT SALESPERSON, RAMON

I LOVE THIS DEALERSHIP SECOND TIME THERE SECOND TIME I WAS EXTREAMLY SATISFIED WITH MY FINANCED PURCHASED RAV 4 ALL AROUND EXPERIENCE WAS ONCE AGAIN WONDERFUL

Repairs are done in a timely manner! Great service

Fred Medrano along with manager Nathan are true professionals in all aspects. This was our second car buying experience with them. We will be back to Fred for our 3rd and have already recommend our friends and family to Fred and Nathan. If it was not for Fred and Nathan's customer service we would have purchased elsewhere. They are the key and sole factors of our purchase with AutoNation Winter Park. Finance was very helpful as well. My wife and I send our sincere thanks to Fred and Nathan.

Fabian was very pleasant and efficiently took care of everything. I received a call back from him in a very timely manner that my car was ready to be picked up and explaining all details. Everyone involved was very pleasant.

The whole process was very pleasent and informative, it was great working with everyone involved. I was very comfortable throughout and would recommend AutoNation Winter Park to whomever is looking to purchase a car, Fred was wonderful to work with thanks again!

Everything was great. I really appreciate all the help and support.

They all were friendly and pleasant. Drop off and pick up went smoothly and my car came out much cleaner than when I drop it off!!

Todo fue excelente con la compra de mi vehículo, muy contentos con la atención. Mi carro fue entregado perfecto, hicieron todo para ayudarnos con la compra

fast service, well trained technicians and customer service personal.

I was being attended to very well. Just felt I would have had help with better prices like at other Toyota?s.

Great experience. Friendly staff, comfortable waiting area. I will definitely return for service.

I had a fabulous experience with Mr Castro! He is a top notch individual that made the process smooth and bearable! He was 100% honest and made the desire to own a Camry and Toyota, priceless!

This is rhe 4th time I have had my car serviced at autonation. They are very quick and professional and make the process very easy.

excellent service and attention with a great team, offering quality cars

Nick Ricigliano is an awesome maintenance advisor. He always provides honest and well informed data in regards o what must be addressed to maintain customer vehicles in top shape. Whenever I need my Camry serviced, I always ask for Nick.

Gerry Zarsadias is the greatest, most trustworthy advisor I've ever had. He is always nice, helpful and takes the time to answer my questions.

Mateo was great same with Rodney and Jesus from finances. We are so happy with our Tacoma 2019. Thanks so much....

My buying experience was a good experience. Mr Henry and Manny are very good and helpful.

Professional, cordial, honest.

Quick---efficient---courteous and no charge!

I went to have 55000 miles service done on my 2015 Avalon. Rodney was the person assigned to me. First he was very polite and friendly. He explained to me what would be done during the vehicle inspection and also answered all my questions. I am very satisfied with the work done and the cost. I will certainly continue to use AutoNation as long as they have representatives such as Rodney; the high quality service, and reasonable cost.

Service was excellent as it has been for the past 7 years,

The service I received was simply outstanding, my Rep, Adam, took excellent care of me and helped me understand everything pertaining my visit, since it was my first time and I was absolutely lost. Now, thanks to his help, I am aware of everything I have to do, all the benefits that my car has, and how to proceed in future visits. And the experience itself was super fast considering everything, and the facilities were incredible! Will definitely recommend to my friends to take care of their Toyota here!

I am a 70 year old female. I normally dread anything having to do with auto purchasing or servicing. Not so with AutoNation. I purchased our Rav4 new from AutoNation two years ago. All service visits have been a positive experience and my latest visit was no different. The tech explained everything clearly, waited patiently while I called my husband (who is disabled) and kept me updated during the visit. Two things that are small and not related to maintenance that I particularly appreciated was they washed my car (which happened to be loaded with love bugs from a trip down 95 the day before) without being asked, and I think the lounge area where customers wait is very nice...comfortable with little benefits like a popcorn machine, snack bar and television. It definitely makes waiting less tedious. I never mind taking our car in to AutoNation.

The people are always so nice and helpful. I love the theatre

Manny Rosado took super great care of my wife and I. He spent multiple days helping us pick the right vehicle for our family! Awesome!

Well organized and efficient. Cordial and easy to work with.

We had salemen Sammy Ajujiely, he was great with us !! Would tell friends if they needed a new car. The finance gentleman was good also offer us different plans on how to finance.

I thought Brandon did a great job. He got us a rental when the guy who was to fix our sliding door left the building. The next day we were called sdcwe picked up the car and it works well. The thing is, we didn?t know it wasn?t working well. Toyota has to tell us.

Hands down best service department i have ever been to. Polite, nice, informative. I mean what else could you ask for?

Service Advisor Noah Cadwell is a real customer relations asset. He really cares.

Jose marrero did and outstanding job and offer all the options to get a New Corolla, Excellent treatment from start to finish. No pushy sales tactics. Me and my wife received and extraordinary service and had an amazing experience at this dealership. We highly recommend this place to anyone interested in buy a new car and definitely JOSE MARRERO thanks!!!

I've been doing business at this location since 1984 and have never has a bad experience. Service is impeckable and my service advisor Fabian Soto is right on top of my needs.

An amazing service from Luis reyes. From 1-10 I?ll give him 20.

Saeb was an excellent salesman . He made the process really delightful.

Goering Castro is the best. He is kind and patient. Pleasure to shop with him.

On April 30th 2019, I was contacted by Stewart Burzee, the Service Manager after I posted a review about the issues I was having with a pre owned vehicle I purchased less the amount ago. Stewart is the epitome of what great guest service should be about. He went above and beyond for me. My car was making a rattling noise going above 80 mph. Stewart went on a ride along with me, which at that point, he was able to determine exactly what was wrong with the car. To make the story short, I was really impressed with the guest?s service I received from him. He answered all of my questions and addressed all of my concerns. I?m truly happy with my experience. Thank you,Autonation WinterPark, and most importantly, thank you Stewart Burzee, for the outstanding guest?s service. Kuddos!!! I?ll certainly will continue to do business here near the future. -Diogenes Peguero

Adam took great care of fixing the issue in my vehicle and great friendly environment from all the employees there def recommend it

Excellent treatment from start to finish. No pushy sales tactics. Would highly recommend.

Great service with attention to detail to ensure vehicle will be ready to go.

Recently had my car serviced at AutoNation Toyota in Winter Park. I’ve had lots of service advisors over the years there, but none quite as thorough and friendly as Nick Ricigliano. He helped prioritize the suggested services to our vehicle and had me on my way feeling confident that I had made the right decisions. I will definitely ask for him the next time I am due for service.

Excellent costumer service and friendly staff. A

We received and extraordinary service and had an amazing experience at this dealership. We highly recommend this place to anyone interested in buy a new or used car

Freddy Medrano did and outstanding job offer all the options to get a New Corolla thanks for that and sorry for the late review that was on December 8th 2018

Buena experiencia comprar en esa sede de Toyota! Excelente carro

Excelente servicio, completa transparencia en el proceso de compra

Manny Rosado made my experience very enjoyable...contrary to previous times.....He is very kind and has a lot of patience.... I will definitely recommend him to any of my friends and family.....

My experience about shopping a new car its been great. I really recommend this dealer to my friends.

i just want said Cristina Rivera the advisor did a great job with me during mine visited in the service department. She is very professional !!! Good job .

I went to do my 20,000 miles services and it was so easy and fast the service person was amazing, told me all the details...

Went in for a recall on brake hoses on my 2015 Scion TC, the rep I dealt with scratched my paint while getting my vin off my window. Went in today to see if they could "Buff" it out, but the scratch is still visible. Not pleased with the outcome.

The Sales Representative, Destiney, and Shekhar Dutta were excellent in their knowledge. They were patient with all my questions. This is my third purchase in 15 years.

I had an amazing experience, very Professional and helpful employees.

Great job Sammy , let me do my own thang - just helped me find the hook, very pleased highly recommend Sammy L ! wil use again in the future !!

Samy Alujiely actions during the purchase of our new Prius was exceptional. He navigated me through the purchase process and contributed to making the experience stress free. I recommend Samy to others when they are thinking of acquiring a new car.

I had a very good experience here. Ramon provided excellent customer service and his manager was very helpful as well. Michael Marcinowski was very informative and provided a lot of good information regarding financing options.

Staff was polite and efficient. Miguel and Edward did a good job.

Everything about this experience was great from description of work to making an appt. and the actual day of the appt. was really great. Corey was so incredibly nice and communicative. I really appreciate it!

BEN, MY SERVICE ADVISOR IS ALWAYS VERY HELPFUL AND FULLY EXPLAINS ANY NECESSARY SERVICES, AND VERY FRIENDLY.

Bob Parr provided excellent customer service taking care of the main request and additional details to guarantee I was completely satisfied.

Over a twelve year period, I've purchased two, new vehicles from this dealership. All warranty and post-warranty service or repair has been performed at the dealership. Both purchases were conducted in a fair, businesslike manner without high pressure tactics. Warranty and repair services are of excellent quality and also free of high pressure tactics. Service is easy to schedule and done in a timely manner. The customer waiting area is spacious and comfortable.

I went in to service my 2016 RAV4 (oil change) and came out with a new 2019 Camry. While waiting for the oil change Hector Rodriquez sales associate approached me and showed me the new Camry I tested the car and that was it. Mr. Rodriquez was very professional and explained and answered all my questions even the financial part was smooth Mr. Santos Sosa made everything easy. Excellent job.

Danilo is the Man !! If you want someone caring and helpful , he?s your go to man !!!

I only work with this site on SR 436. I am comfortable that they are honest and have definitely earned my trust through the years.

Excelente servicio y atencion... Respondieron a todos nuestras preguntas y la atencion del vendedor fue extraordinaria!

Sohail was very friendly and helpful. He answered all my questions and concerns. Overall it was a great experience and I would definitely recommend AutoNation.

Out of the four dealerships that I’ve been to, AutoNation Toyota is the most efficient and best experience I’ve had. I’ve brought both of my cars to the service advisor Adam and had a great experience both times and will only be taking my cars to him in the future. I have a Camry and a Kia. My Camry is older and had some recommendations, Adam thoroughly explained everything and told me which services were more important and which ones could wait. He didn’t try to push the higher prices on me or recommend things I didn’t need. I brought my Kia to get its first oil change and I was nervous to have it serviced at a non Kia dealership but Adam knew exactly what my car needed and how many miles before my next service. He’s a really honest advisor and I feel like he really cares about his customers. 100% would recommend.

If you are looking for a really good salesperson JHOAN ZERPA at Autonation Toyota Winter Park is the best..!!! Thanks for my new 2019 Corolla Se..!!! I LOVE IT ????

Kudos to Rafael in the Service Dept.,, and his Supervisor Sal, for their professionalism, courtesy,and knowledge on service repairs. My car was taken care of by Rafael, and the service technicians under the direction of Mgr. Sal.

Good service Great service advisor: Christina Rivera

Michael Dacosta was next one salesman We enjoyed our buying experience with him. Not high pressure at all. Would buy from him again and not hesitate to recommend him.

Marcos and Marcus gave us the true Toyota experience when purchasing our brand new Toyota RAV4 .customer service and sales skills are amazing. They made us feel welcome and made sure the car was our dream car!! We will definitely be back and will recommend to all our friends and Family. Thank you !!!

I worked with salesperson Carlos C. He was great to deal with. Low key, I did not feel pressured at any time. They offered me book trade in value for my trade ( very fair amount) and we were able to hash out a deal not long after. Carlos also gave me a tour of the dealership, introduced me to a contact person in service department so when I come back in for oil changes or any other service, I wont be lost. I feel like the process was not drawn out and they respected my time. If you are shopping for a Toyota I would recommend dropping by AutoNation Toyota in Winter Park Florida.

I came into Toyota auto nation not expecting g much but I was blown away with the service and the help. This guys went out of their way to show me zo many trucks and answer every question I had. Pedro Von Fridrich initially called me and I was so happy I ended up going and meeting with him. Manny Rosado helped me out as well and Jose Rodriguez was awesome. I would absolutely reccomend this dealership not just because I love my new truck but because of the help these guys gave me. I was so happy I wanted to cry.

Jesus was really good in attending our needs when it came to purchasing the perfect car he was really nice and helpful.

Very agile, courteous service. I have always been very well attended, since the purchase of the car and in all the maintenance inspections

Juan Vera was very helpful and made this process seem less and very stress free.

Great service. Got in and out quickly. Definitely recommend.

I can always depend on Auto Nation and Mike Gonzales to take care of my Camry as if it was their own vehicle. Thank you for your service. Jo Ann

We had a most wonderful afternoon leasing our new car. I usually dread going to car dealers but AutoNation Toyota Winter Park is exceptional. To a person everyone was immediately welcoming. Manager Luis, Luis P. and Victor C were professional and friendly at the same time and went out of their way to make our experience easy and painless. This dealership has a business model based on cooperation, not competition, and so everyone works as a team because if the team does well each individual does well. It is a great model that is working. I wish more dealerships would adopt the cooperative model because it results in a customer-centered not salesperson-centered approach. Special shout out to Tony from the D.R. who meets you at the door as if you are family!!

Awesome experience with Manny Rosado, Mike, and Jonathan Pedraza. Smooth process and quality customer service from all of them. Was there 3 years ago and the overall experience was a lot better than before. Guarantee it to all!

Excellent as always , quick in and out , quality as usual

Maria , took care of me , she was so kind , polite , and make sure that I have a great day when I was waiting for the process being done

Gerry helped me by making sure I was taken care of. The technician fixed my front brakes which was a big concern for me. The repair was done in a very reasonable amount of time.

everything was very good I had a very good time buying a new car at auto nation will be back to buy more cars soon.

Mr Chafik Alloui and Mr Jorge Ortiz really help us in the new car buying process. We had to wait for the new adventure model to arrive and ended up doing a special order for the exact trim we wanted. The special order came in weeks sooner than we expect. Thank you very much AutoNation Toyota Winter Park

The TPMS service was outstanding and quick Corey was pleasant to deal with,qualified and smart

Good service, excelente. Great costumer service. I recommend it

I was greeted properly and fast. Very good customer service played towards my needs and got it done in a timely manner. I know buying a car is a long process but this felt like a breeze. Definitely would recommend this location for car purchases.

Marcus Leal guided us all the way — from showroom walk around, to deciding which model bed best suited us, to the final lease — and after we drove the car home, he remained ready to get the things we absentmindedly left in the old car. He was friendly and knowledgable about the cars we came to see. It was a pleasure to do business with him.

Sell, sell sell. Super nice when you are buying but good luck if you need help with your warranty. Awful customer service. Have been calling and stopping by for two months now and no call back.

Excellent experience and service, Mannie was pleasant, informative, reassuring. Made my already stressful situation more at ease. I am extremely pleased with the dealership overall!!

Great vehicle at a good price. Friendly and courteous staff. The entire process took less than three hours. So far very happy and satisfied. Will be back for more in the future.

Very friendly and courteous place.. Thank you for taking the time to explain to me about my vehicle.

My service tech was awesome this location is close my job i would return for service again Fabian was great thanks a lot

Bob Parr very good service always Every time I go for service I get a salesperson to try to sale a car to me I think you should stop that

Great dealership. Nice people. Excellent service facility.

I am grateful for Alex who took care of us from drop off of the car, to figuring out the necessary repairs, to prioritizing repairs causing safety concerns and taking in account my budget at the time. Thank you

Always great service. Fabian was on time with my truck, and very friendly.

Great customer service. Very professional and efficient.

They always explain the needed services and help prioritize the most important items.

I can tell you that the dealership really cares for your needs. Saleman very professional, and manager went out thier way to ensure we were satisfied, extremely happy with our purchase.

Wish you had a car wash. I was taken in on time, job was completed quickly and satisfactorily. Fabien, my service provider was excellent and explained all the issues and what was needed to correct the problems.

Bob Parr was great. Had a comfortable experience getting an airbag recall on my wife's Toyota Corolla.

My wife and I had a truly great experience. Thank you so much Marcos and Luis for making our buying experience so easy and smooth.

Excelente atención. Muy atentos todos. Buen trato . Buena atención. Nada que wuejarme. La persona que me vendió mi carro . Excelente vendedor José Chirino. 1000 puntos para él

Excelente experience with the sales team, my special thanks to Mr Ramon Vasquez, who was with us all the time and make it possible, also thanks to Destiny and Luis Medina, congratulations to make us feel that we made the best choice for buying our Toyoya 4 runner

I baught my car there and I bring there for service always. They take good care of me and I am very much satisfied

My salesman Marcus Leal was excellent, he was very courteous and answered all my questions and was very helpful. He was a joy to work with. We are very happy with our purchase

Fabian was amazing. He took care of everything. Thanks Fabian

Service representative Erza has been my go to expert for several years for both my 2004 Avelon and 2010 Venza. Always upfront and professional, we have established a relationship that keeps be tethered to your Winter Park service center.

Fantastic customer service. Outstanding all around. Love AutoNation Toyota in Winter Park, FL.

Great service provide by your team.The gentleman that took care of me and my car was very attentiveThey serviced the car and cleaned it. I was told what needed to be done on my next visit and when the expected 30,000 mile service would be.

These guys really know their stuff. I would absolutely come back and even recommend my friends and family. Adam really knows how to treat his guests! 10/10 Satisfied.

Usually most things are very smooth and great here. Customer service is always great However, this visit I asked for my Car to be washed ( which I sometimes do and they usually accommodate me) but they did not do it. They said everything was done. I left, got home and saw it looks, perhaps, ?rinsed off??. I just don?t think that?s good business. I?m disabled and really needed help. Other than that, everything was efficient and friendly.

I've dealt with 3 Toyota dealerships and this is by far the best to deal with. No pressure My tech Noah is the best in taking care of a customer that didn't buy from this dealer. They will continue to get my business.

good service in your team and good attitudes for Christian mejias

My car broke down and I was originally planning on getting a new-used car. I found out my car only needed a new cable so I decided to get it fixed instead. Christiano was kind to help me look for a car. Now since I was able to repair car I will be able to save more to go up in new car when I finally need it. And as always your service department was wonderful. Gerry made sure my car shipshape to go back on the road.

Marcus leal was very patient with me and my situation.He made sure I left with my vehicle on my terms and made sure I was happy with my purchase.the entire team did an awsome job.no complaints.

I went to AutoNation Toyota to buy a brand new Camry XLE, I got an internet price and I went straight to the dealer to get the car without bargaining over the price (Easy sale). The car supposedly had 5 miles on it (which is ok). I went on with the process and signed the contracts which all mentioned that this is a brand new car with “5 miles” on it. I got the car and as I was driving off the dealer I looked at the odometer and saw that it had 248 MILES. I was SHOCKED. I went back to the dealer and asked to speak with a manager. He said “There is nothing I can do for you, either take it as it is or no deal.” I asked him for the same car or similar car that is new with 30 miles max on it. He said he can’t get that for me. So I gave him the keys and he returned it without even trying to help me in any possible way. This is consider fraud, they sold me a car which should have 5 miles on it and on the contract and I signed for 5 miles. Ended up getting 248 miles. Very disappointed.

I have been with Toyota for almost thirty years and have always been in good faith. Now, I have noticed some of your workers worry too much about their commission, so they would telling you anything. It's a good thing I came from the old school. Pricing are becoming a little bit excessive.

Omg I didn’t even know where to start! I went in for a 2015 used Toyota Corolla and came out with a new 2019 Toyota Corolla with 0 miles!! I am very happy that I decided to go to this dealership! Manny R took his time and didn’t give up, there was so many obstacles but he helped me through everything! This means a lot to me because I went from public transportation to a new 2019 Toyota Corolla!

Sales guy Castro was fantastic. Told me everything I needed. Finance was absolute BS. Ended up arguing with them for hours and getting a much lower monthly as well as free coverage at the end of my lease.

Fast services good customer services

Thank you Shekhar Dutta and other great employees who helped me buy my first car!! Best experience! And so kind and helpful!! Deff recommen them!

Was met promptly, discussed what was to be done. Was told that I needed new tires, witch I already knew. Rather than wait I was provided with transportation home. When the service was completed, they called and said transport was on the way. Very happy.

Best car buying experience I have ever had. Sami in sales and Rashid in finance both provided professional advice and great service. Further, they are both nice guys. Highly recommend this dealer.

I would like to thank Manny Rosado for making my car buying experience simple, easy, and customer focussed. He went above and beyond for us.

Buying a car can be stressful and Mike Decosta was patient with us in selecting a car this is third car bought with them and it’s veen pleasant

I totally love my experience here!... They took great care of me and my needs!!! In love with this place! I’ll continue coming here for my services and I’ll definitely recommend this place!!

Sammy was an awesome salesperson, he went beyond our expectations, he is kind of a sales associate that fit in a place like your dealership.

It was great quick emergency rewuired service. The customer rep did a great job.

Enjoyable and I really would like to have a floormats

Pulled right into Toyota service and Adrian Zavagninl took great care of my old SUV.

They provided fast and helpful service when I needed a new car as quickly as possible. They were very knowledgable and helped me balance my options.

Not our first time purchasing a new car. The sale agent Mike D. was easy to talk with, he talk us through the process. Great Mike!!!

Give Alex a raise. He was so attentive and helpful. Not pushy. I want to hire Alex to work for Greens Energy Services. What a great representative for Auto Nation.

Henry is the best. We have purchase 3 car through Henry at AutoNation and he is always ready with just what we ask for when we arrive. Thanks Henry!!!

Had a 10,000 mile check up and an oil and filter change, plus a few adjustments. My Service Writer was Noah, and he did a very excellent job. The Service Manager is Stewart, who was very helpful in discussing and resolving an issue with my vehicle. He is approachable, he cares about customers, and is a credit to this Dealership.

We knew exactly what we wanted. Communicated via email with Sammy Alijiely, he found us exactly what we were looking for from a sister location. No other dealership offered to do this for us. He was very patient, helpful and polite. Truck was in less than 24 hours from when we ordered.

My sales agent Henry Modaresi was excellent to work with. His experience and going the extra mile for me when buying my 2004 Rav4 was the best. I look forward to working with Henry again in the future.

Once we had decided on a car we were pushed towards all of the extras like extra warranty.gap etc, even though we told him time again we were not interested. Then when we went to pick up the car the car had not been detailed or cleaned, there were still food crumbs all around the gear stick and stains on carpet and seat belt. Also someone had had an accident moving it and scratched the back right bumper. We were told we could have a free fill up for it. Not a good solution. All further phone calls to them were not followed up.

My salesman, Fred Medrano, was awesome. I had researched my truck and knew exactly what I wanted. I also had gone through the True Car, Car Gurus, AAA, AARP, Kelly Blue Book, and Edmonds websites for pricing. I had been to 5 other Toyota dealerships prior to meeting Fred Medrano at AutoNation. I actually liked him and his personality. He was not pushy or arrogant as others had been. I was specific in what I wanted. Fred listened and found the exact truck, where salesman from other dealerships had found vehicles that were close (and some not so close) to what I wanted, and then been very pushy, trying to intimidate me into buying. After finding the exact truck, he got me the best deal around. I even checked back with previous dealerships to see if they could beat his price. Every one said that they could not, and some even said that Fred wouldn't be able to honor his price when it came down to the purchase. Fred Medrano and AutoNation Toyota did honor their price, and made the purchase process easy. He came in on his day off, even though he was leaving on vacation as soon as he was done with my sale. After all the paperwork was done, he took the time and sat with me until I was comfortable, to show me how to work some of the techy features of my new truck. Great salesman and dealership.

Buying my second car today! The customer service was outstanding! Wouldn't believe about going anywhere else!! They really help with ur budget. Loved our time here!!

My service advisor was very attentive, communicated effectively, came to check on me and made sure I didn't have any questions nor needed anything. I needed a tire because I had a nail in one of my tires that was not repairable, and he found a new tire within my price range. I really appreciate his time and dedication to me.

I was in need of a car and wasn't sure if I wanted new or used. The staff was very patient and informative. Austin, Manny and Mike were great to work with!

My wife and I bought a new Prius at Autonation Toyota Winter Park in December 2018. When we visited the dealership the first time, it didn't have a Prius with the combinations of colors and features that we wanted, but Jesus Crespo was of great help to us, by locating a car exactly as we wanted at another Autonation dealership and taking care of moving the car to Winter Park. The whole process was very smooth, with Jesus addressing our questions and requests to our full satisfaction. Going through the finance paperwork with Michael Marcinowski was a smooth and quick process. Other employees with whom we interacted at Autonation Toyota Winter Park were also very professional and helpful. We'd recommend this dealership to our friends, and particularly the sales associate Jesus Crespo, without hesitation.

We went through a very quick process and turnaround. Everything was professional and courteous throughout. We knew what we wanted and the dealership team helped make sure it was done quickly and at a good price.

Everything went smoothly in a timely manner. We had had a not so pleasant experience at David Maus Toyota in Sanford and were quite happy with the service provided at Autonation.

A very great experience with the help of Mario and Danilo. Purchased a new car and they had great customer service in assisting with this process!

I had no appointment. In and out in a timely manner. I had an oil change and belt replaced.

Fulfilled what was promised & I love my new vehicle!

The sales staff was very courteous and professional. Nathan and Henry were on top their game,making my decision easy. They addressed all of my concerns promptly. Josh in the finance department was also very professional making the paperwork part a breeze. Thank you guys!!!

I've purchased and serviced at several Toyota dealers by far this Winter Park location has been the best, no pressure when. Buying and when servicing so exceeded my expectations. Hector Gierbini was my awesome sales person when I purchased my 2018 Camry. Very knowledgable &informative.

This is the 2nd car I purchased from you& from the same person who is GREAT, Chafik Alloui !!! I also serviced my 1st car with you

Outstanding service provided by Valerii Ishchenko, at AutoNation Toyota of Winter Park. Valerii is an excellent sales professional that will do everything to help a customer to get into a new vehicle that suits his / her needs. His professionalism and dedication to provide a great service are by far the best that we have experienced while buying a new vehicle. We highly recommend you to go to AutoNation Toyota and deal with Valerii and his team. Furthermore, during our wonderful experience Valerii went the extra mile to ensure that we were extremely satisfied with the new adquisition, he also worked with experienced leaders and experts as Mr. David Davis. David made posible that our trade in and credit qualification went smooth and quickly. Finally; the exceptional customer service we received from Valerii, is defined by Honesty, Integrity and Respect. Based in our experience with Valerii, we can assert that he has a lot of potential for a possition of increased responsibility. Valerii, thank you very much for the outstanding customer service provided on December 21, 2018. That evening when we first stepped foot onto AutoNation Toyota Car Sales, there were no pushy sales person, no pressure, no gimmicks on pricing and the atmosphere was just a great, what we called a Home-Grown business atmosphere where a hand shake still exists and means something, and pride in ownership is apparent and demonstrated. We would like to express our gratitude for doing everything that was needed and ensuring that all the required paperwork was right with our new RAV4 2018, which we are really enjoying! We will definetely tell our friends, and so on and so on. No need for big expensive advertising, your reputation speaks for itself. First class service! Daniel & Sorela Manrique

Everyone was very helpful, very informative and very patient.

My deepest gratitude and many thanks to Mr Henry mdaresi for his cognitive and professional advices.

Was able to get exactly what I came in for without no hassle, will be coming back soon.

Enrique Auvert was the sales associate that helped me and he was very nice, professional, and attentive to what I was looking for in a new car. I am not the easiest person to please, but I ultimately purchased a 2019 Toyota Corolla SE from AutoNation Toyota and the buying experience was great!

Took car in for 10,000 mile service. Completed in about an hour and half, and watched part of movie while I purchased a valve stem cap for car. Great place to have my service completed in a timely and professional manner. Thank you

Service advisor Nicholas Ricigliano is the best service advisor I ever met. He is very professional, courteous, polite. Nicholas is very knowledgeable and he never tried to convince me to perform extra-work on my car which was not necessarily needed. I would definitely recommend anyone to have their cars serviced at AutoNation Toyota Winter Park because they have qualified advisers such as Nicholas Ricigliano.

I was very pleased with my sales person, Argenis Sifuentes, and the rest of the staff. They were very friendly and very profesional and also I am very happy with my car.

Altamente recomendados para la compra de vehículos.

My wife and I scheduled an oil change per a special offer emailed to me on my birthday. We learned other service was needed (alignment & wheel balance, brake flush). I called and checked prices at other service providers. Matt beat your competitors prices and we did not have to take the car somewhere else. All of our RAV4 maintenance at dealer close to home. Thank you for reducing the stress of the holiday. Matt exceeded our expectations !

Our service advisor was knowledgeable and courteous. He did not “hard sell” us. Rather he explained our options and let us decide.

i was sceptical on get a car payments for to long but when Francis let me a message and i respond back i was hoping to get the car i actually want but it was sold a couple days early so francis show me another model, i look at it, check everything was coming with the car and the color and i was like, i take it so he invite me to the dealer to complete the application, i refuse kuz the tripp was far away and instead he send me the application via e-mail, i got approve so all i have to do is get there complete the paperwork and out with the car, is been a week since i have it and i freaking love it, best decision ever and i have no regrets, i would like to recommend Francis Pujols and Domic for a excellent costumer services

Awesome, friendly, fast

From start to finish I was provided with timely, professional service. My service advisor, Robert Parr, kept me informed of the progress and made sure I understood what was involved in the work to be done and the time it would take to do it. I was very happy with my experience at AutoNation.

over the last 54 years I have purchased over 10 new cars or vans and this one was the best experience yet. MY wife and I were treated with respect. We were not held hostage after the appraised my current van they returned the car keys so we could leave at ant time. They answered all our questions helping us find the right van to fit into our budget. Auto Nations Toyota of Winter Park more than meet my expiations. I have to give my hat off to Manny Rosado sales associate he spent a lot of time with us on what we wanted on the van and what we could do without to get it into our budget.

I love this dealership. Just bought my second vehicle here. I came back because of how I was treated by Henry Modaresi (spelling?) when I got the first 2 1/2 years ago. Henry was great this time as well. So was Andy and the entire finance team. I ended up using my credit union but they got me approved for in house financing as a back up even with my bad credit! I’ll be back for the next one!

Work was completed on time and as planned. Items needing attention were identified and corrective actions taken.

Great. Everyone was very helpful and detail oriented

This is the second time I've worked with Matt, and both times he has been exceptional. He is very knowledgeable and very informed on my needs. He is very hard working in making sure everything is done right and that I am happy. The work done on my truck was beyond my expectation. Had the rear wheel bearing replaced and other work . My truck ran better than when it was new. I could not be happer with the work that was done. Your dealership from sales to service is second to none. You have some really wonderful people working for you. It is so comforting to know where I can go and trust that everything is going to be right. Thank you and all the talented people that are working for you. Rick Pharr

This is my second car buying with toyota and my family and I are very pleased with their customer service, rates and deals. Would buy again and recommend.

I have a great experience with the sale. The seller David Parra was very kind and clarified all my doubts.

Bob helped me with a 75000 mile service and was very helpful with extra concerns I had.

Traveling from South Carolina, between WPB and Orlando, on Saturday, my check engine light came on. I called AutoNation and arranged for a diagnosis. They were able to diagnose and repair the problem. It was not a usual problem and a lot needed to happen on Saturday afternoon to make this happen. Kudos for a service experience that was superb.

My most recent service at Auto Nation Toyota with Joey was a Five Star Service Experience. Joey welcomed me first when I pulled my car into the service area. He asked me a few questions about my service appointment for the day and walked me over to the waiting lounge. My wait was an hour which was due to peak time but I was well entertained with their free WiFi service. A few repair recommendations were addressed but were not necessarily to be attempted. One of the recommendations was necessary due to daily braking attempts and I certainly took care of that. Overall, Joey was great service Rep and I will certainly ask for him during my next visit.

Excellent service during the purchase of my new vehicle. Outstanding customer service from my associate Samy. So happy with everything from start to finish.

Volvería por la atención brindada por el Sr. conde compramos 2 vehículos nuevos una para mi esposa y una para mi. Respondió a todas mis preguntas y fue muy cordial

I made appt and was a bit surprised as it took longer than I thought for making an appt. The service attendant did come and update us on how long it would be.

Scheduled an appointment and was quickly attended when I got there. Very professional agent made sure that all details of what to expect were clearly explained. My service included a Fairwinds issued warranty, and they took care of all the coordination and paperwork involved. Vehicle was serviced in a timely manner and to my full satisfaction.

Very pleasant treated fairly & with respect, internet sales Sammy & sales mgr. Adam went above and beyond to get me top dollar for my trade included all incentives on new truck. Well worth the trip from Clermont.

Excellent customer service. Nelson explained everything thoroughly and was very helpful.

They didn't maintain my car according to my initial reservation. Even, they wasted my times for 40 minutes.

Everyone was willing to help me to own the car that I want. They also helped me reduce the monthly payment to an affordable price. I am so happy with the car.

Quick, friendly and professional

Emanuel Rosado was excellent sales person and did an outstanding job in handling the new car purchase.

It was good right to the point with the numbers on the car I wanted

My vehicle service was quick and I felt like they really took care of all my needs without trying to add on additional costs.

Very courteous and knowledgeable employees.

Autonation Toyota in Winter Park is a clean very well run place. They have complimentary coffee, juice water (ect). My Salesman and sales Manager were friendly and Professional. They answered all my questions and showed me several cars I was Interested in. We agreed on a price for a Rav 4 that was better than expected. I was very pleased with this Purchase.

Called Bob Parr to schedule an appointment. He was quick to respond, and I arrived early the next morning. Bob got the service started and I was done in about an hour. I cannot speak more highly of Mr. Parr. He projects a friendly, yet professional manner and has been exemplary in his quality of service.

Seems I lost trust from my last 2 service exp and felt the service advisor was trying to push more services into bill. Service advisor was not even checking if my tire is new and suggesting wheel rotation and alignment. So Iam not sure if the services I did for $500 was even necessary for my car. I used to have good exp for last 1 year at auto-nation, but not any more

Had 30K mile maintenance performed, even though they warned me that they were running behind and it might take a couple of hours to complete the service, they managed to finish up within an hour, including a complementary car wash. Great Service, and very convenient to my work location. I will be coming back for my future service needs.

This is my 5th Camry and 3rd from autonation winter park; this whole crew from the tech to the valet are one big hustle; this group is good; couldn't be happier with how they do their job.

Great service, they beat the cost of changing the 4 tires on my Highlander, see the advisor Rommy.

It was quick and efficient work.

Very good experience. Great price

There was no preasure, sales rep named Chris was very professional and was a very good listener in my needs and wants. The process was fast and clear and I like the price you see on the car, is the price you will be buying the car for. NO HAGGLE!

Bobby was VERY helpful. We were out of town and the relative taking car of our older Camry was stranded in a big parking lot when the car wouldn’t start. Had it towed to this dealership. It needed a new battery but we also asked that they give the car a thorough check up. It needed several repairs (normal after 100,000 miles) and now it’s safer to drive. They were prompt and went through all the details with us before proceeding.

I had my car towed to the WP AutoNation because of convenience and, after my experience with the service department, I will use them exclusively for all of my car's needs. They quickly found the problems and did the necessary repairs at a very, very fair price. And they did not try to upsell me or pressure me into any unnecessary repairs. This place is quite a distance from where I live, but I will happily drive the distance to give them my business.

Toyota and the peoples are always makes me comfortable.

They did a great job of getting me what I wanted and for the price I wanted.

Was in-and-out In no time. Oscar was professional, courteous .

Had 2 salesmen. Henry and Edward exceeded all expectations.

The smoothest re-lease i have ever experienced! I was in and out in 2 hours! Cant’t wait to go back. Ask for Ben if you go there he was terrific!

They took excellent care of me and ensuredthat I was happy with the vehicle I was searching for. I definitely recommend them for anyone looking to purchase a Toyota.

Llevo mi carro hace una semana a servicio por un ruido lo dejo y me dicen tiene que alquila uno a lo que lo arreglamos ok voy alquilo uno me lo llevo por una semana a lo que me lo reparan y cuando busco el mío lo encuentro chocado al frente el bumper voy hago el reglamo y me dicen que no fue hay ese choque yo le digo yo nunca he chocado este carro te puedo buscar los papeles del seguro para que veas y me dice ok Sr se lo vamos a reparar el Sr Stuar dice ok te lo voy a dejar me voy ese mismo día yo reporte mi disable card al SR Joy y A Diego de servicio . que se había quedado eso en el carro me dicen sr cuando regrese el carro le dejamos saber una semana llevo esperando por mí dísable caes y ellos no me responde es increíble el mal trato y servicio que tienen hay como es posible que no tengan respuesta sobre mi disable card ese carro es de ustedes como no me tiene una respuesta sobre eso ?? Sr Diego no sabe cómo resolver la situación no me cabe la menor duda que lo cogieron hay . mientras Yo sigo esperando respuesta sobre eso . hasta donde hemos llegado como la gente se quiere lucrar con un disable card de una persona incapacitada Mal trato hacia esta servidora ?

The salesman that we dealt with was knowledgable and seemed to enjoy his job. He let us test drive the vehicle on Sunday but we left because we needed more time to think about it. Went back on Monday to see our salesman. He was busy with another customer but someone on his team helped us. We knew what car we wanted and the process of buying started. My biggest complaint about this purchase was how long the process took. We were there about 6 hours.

Just bought my first brand new Tacoma and had a great experience. Henry Modaresi was a wonderful salesperson and did everything to make it a excellent experience!

I had a very good experience buying a Toyota Corolla 17 las Friday August 25 at Toyota Winter Park, special shout out to salesman Miguel Guettis, Finance Manager Joshua Velasquez and Manager Luis who were very professional and friendly.

My wife and I stopped into Auto Nation Toyota of Winter Park two weeks ago, after work, around 6pm. We went in with the intention of finding information on whether or not we would be able to lease a vehicle while we are re-building our credit. After about an hour, we had already test driven the vehicle we had hoped to lease and were sitting in front of Luis Reyes (sales) and Mike Smith (finance) who were telling us that despite our working credit, we can leave that night with our dream vehicle, with payments that were not above our means. We signed the huge lease contract, they filled up the car and washed it, and pulled our brand new, bright blue, 2017 RAV4 up in the front of the parking lot. For the next three years, we will be driving around in the car that we were hoping to obtain, because we chose the right dealership. If you are looking for customer service that matches vehicle quality, do yourself a favor and stop by Auto Nation Toyota of Winter Park, FL. I ensure that you will leave happier than you intended. Its no surprise that car buying can be stressful, but the staff here at Autonation is there to make this process as seamless as possible. Do what I did. Make you wife/husband as happy as can be. Remember the old adage? Happy wife, happy life? Well my wife couldn't be happier. Thanks again.

Went in to have my car serviced and so I started to look at the cars in the showroom. The sales person who approached me was very nice. I just think that the pushiness of a sales person is what would make me NOT return. Even after I bought my car everytime I return to the dealership in my NEW CAR the salesperson is waiting outside. They insist on knowing why you are there and who you came to see. Too much for me!!! I've been to other dealerships where you don't feel so bombarded and overwhelmed by the salesperson. Autonation please STOP THE AGGRESSIVE salesperson approach!!!!

Working for a dealership myself, I know how tough it is to deal with customers, especially when things don't go as planned. I purchased a Jeep from JR. and lets just say there were issued. Not with the salesman, but with the vehicle. JR and everyone at AutoNation Toyota bent over backwards to make it right! Now, my wife fell in love with the 2017 Corolla we got as a loaner while the Jeep was being fixed. Tell you what, even though there is a Toyota dealer right across the street from my place of employment, I'll travel the extra miles to purchase from JR and the AutoNation team! I'll recommend them to anyone looking for a car. You won't be disappointed.

We went in looking to buy a used car dreading the time and haggling. Our sales person Oleg was fantastic. Patiently let us look at every car on the lot under the hot Florida sun. He was kind and not pushy. He explained all our options carefully. At the end of the visit we walked out with a brandy new Camry. Best car buying experience I have ever had.

Staff was courteous, efficient, and knew what to do.

The staff was very unprofessional. I was given the worse service from the start. Towards the end my family and I started to look for cameras because it seem like a comedy show. From the start Derrick in finance (rude and more interested in sitting in his chair than providing customer service) to Al who was selling a warranty said he was going to double check something and left and never returned. Which I would consider buying but he never returned.My salesperson Michael was very nice but when home in the middle of my signing and couldn't we couldn't find the keys. Never again!

Very prompt and courteous. Bob Parr did a wonderful job.

It was great, they worked with me an help me with the insurance.

Service was excellent. My service Manager was great. He was ver nice

Professional customer care and knowledgeable staff even on a 20 year old vehicle.

I've being servicing my cars at this dealer for the last 3 years and is always a satisfactory experience

My experience was awesome, victor took care of us, he really took the time to explain us everything step by step, I would definitely buy my next car in autonation

Bryan was excellent with his customer service and execution. I appreciate the honesty and timeliness of his communication. I felt very confident in the services provided to me and will be coming back in the future.

I have been coming to AutoNation Toyota Winter Park ever since I moved to Orlando for college. The service was fast and checkout was easy, however, the person handling my car was just okay. His name is Nelson Lugo. Now, he wasn't rude exactly, he wasn't mean, he got everything done, but the thing is, he never came out to talk to me in person to let me know what was happening with me car. All I got were 3 phone calls. The only time I saw his face was at the beginning when he took my information and at the end when I paid. It's not even like it was super busy that day. I've been there before when it was PACKED and those days are when I saw these reps in person to talk to me about my car. That all being said, I would just appreciate this dealership maintaining that quality of customer service. Please, come talk to the customers in regards to their car. IF I wanted phone calls, I would've left the dealership and done something else with my times instead of sit and wait there. Overall, the dealership gets a 5, the service rep gets a 3, so I averaged the score at 4.

Sales man was expectacular, the dealer did not have the tundra that I wated, he got my specifications, found the tundra and had it at the dealer with in two days. Great job

The service advisor went above and beyond during my visit on 01/02/2017. It was very appreciated.

Bryan Mckeon, assisted me with my car service in a timely manner as promised. I was very satisfy with the service that was provided to me at AutoNation Toyota Scion Winter Park

Scott Peters made it so easy to buy a car. I was deciding between a used Sonata with 18k miles and a new Corolla. He shifted into consultant mode and helped me understand the differences between the two. Then he made it easy to get my best price. The features of the Corolla, especially the radar/video technology that automatically stops the car before rear ending someone, made it the winner. And the price was close enough to make the Corolla the right choice.

Awesome service and i feel so good about their work

Awesome Experience. Warranty was expiring on the 3/36,000, brought the car in for a dead battery. Battery was covered, and sales rep and i went over a few other things that were fixed before the end of the warranty. My new go to for service!

Excellent service & communication !!! Appreciate the great service.

The experience I had at Autonation Toyota was absolutely amazing. I began on the website browsing for a vehicle and after submitting a request for information, I was contacted via email by Isaac from their internet department. The first thing I LOVED is he asked me what my preference is for contacting me, phone, email, or text. I said email is best, text secondary as I HATE talking on the phone. I scheduled to come see the vehicle the following evening and although Isaac wasn’t there, another salesman picked up and did everything he could to assist us. He took us for a test drive and helped put in the initial finance application. The next day we got the expected call from finance and were given a couple options, at which point we decided to go visit the dealer again and test drive our options now that financing was available. I met Isaac at that point and he stayed with us every step of the way. In fact, our process was rather lengthy because we had just moved from WI to FL and our insurance wasn’t yet transferred. It was a Saturday and State Farm couldn’t get the transfer and addition of the new car done until Monday. I was perfectly content to just sign the paperwork and come back on Monday to finish things, but the entire team worked tirelessly to find a solution for me. Ultimately, it was determined I could receive coverage under my WI insurance and then get it all changed on Monday. I think what really stuck with me was the one on one attention we received. Typically I find the exact opposite in a bigger city in comparison to my hometown, but that was not the case here. These guys blew my hometown dealer out of the water in service. Despite the challenging circumstances of our insurance, I never once detected any kind of frustration from anyone involved in the transaction and I think that speaks volume given it was a Saturday night at that point. Isaac surprised me by offering to take the car to get a full tank of gas for me. While this used to be the standard with dealers, I have found that’s not the case anymore so it was a nice surprise. The additional benefits of buying through them are also as well (service for a year and such). At my hometown dealer, I had purchased 3 vehicles from the same dealer and couldn’t even get one free oil change on the third vehicle. Here, I get them free for a year! Overall, I couldn’t be more satisfied. Everything from start to finish was spectacular and focused on what I was looking for and the team worked tirelessly to get us the vehicle we wanted!

Usually buying a car can be very nerve-racking but Juan and his team were awesome and very helpful in the whole process.

Sammy did a fantastic job assisting me purchasing my first car! He did all he could do to get me a convenient price!

Ben really makes keeping my car maintained so very easy... It is very much appreciated!!

I have appreciated the expert service for my Toyota Highlander. They know their product way better than other places that charge slightly less. Amenities provided while waiting for a short while are far better than the other places too. Most can match the free coffee, but Auto Nation also provides free wi-fi and a mini movie theater with lounge chairs and all the popcorn you can munch down. Several customers stay after their car is ready to see the end of a movie. It's a fun experience.

Cory Pope is the service agent my husband and I always turn to when we need service on our cars. He is always friendly, super helpful, and very attentive to detail. He is one of the main reasons we continue to drive to AutoNation Toyota for service-no matter how far away we move away from Winter Park. We really appreciate Cory's help and highly recommend him for your service needs.

I have retail and wholesale expertise in the automotive industry. Ran the automotive practice for the world's largest management consultancy specializing in Total Quality Management. Widely-published in the automotive industry. Auto Nation Winter Park's Stewart Burzee (Service Management) is the best I've seen in the Southeast; possibly further. His assistant, Andre, personally handled my service needs for more than a decade. When Andre was promoted, Stewart introduced me to Ezra Difley who had been trained by Andre. The industry publication, Automotive News, featured AutoNation Winter Park for overall outstanding service. The article featured this dealership as a service standout nationwide. As a nationally-respected management consultant, I strongly concur with their findings. Just purchased another Toyota from AutoNation Winter Park. Ezra Difley personally handled my first service appointment, and it was clear that he'd been trained to carry on the outstanding service reputation that Stewart Burzee and Andre had entrusted to him.

Max is the service rep that takes care of us every time we get our car serviced .he is extra attentive to our needs. Extremely knowledgable just great.

Our sales person, Emanuel Rosado, was great. He was very attentive, personal, and helpful while remaining professional. The entire staff was great. We never felt pressured on making a purchase. We were informed at great length about the vehicle we purchased, and also options into our purchase. Will def be a repeated customer.

Excellent service and transaction went smoothly.

I brought the car in at the scheduled time. It was checked out. Everything was OK. Tires were rotated and it was given a complimentary wash. I was then on my way again. No hassles. No problems.

Was wonderful, Adrian new what we want and how we wanted the car ,very professional, and kind should have every toyota dealer sales person like him

Ben was really great very professional and friendly.

The service job was finished well. They did all I requsted.

We visited the Auto nation Toyota dealer on Semoran in Winter park. In the market for a new Camry. Salesman Fredy Agron was outstanding. Our entire experience was very good, and were impressed with Bishoy Rezek as well. He did all the paper work and coordinated the financing as well. I have been a fan of this dealership since 2003, when I purchased my first Camry. Service center has been top notch

I have a fantastic Service Advisor, Ben Smith, who listens to me and takes care of my car needs. Thank you very much, Ben!

Everyone we dealt with was polite, attentive and sensitive to our needs and desires. We were not pushed, cajoled or steered toward anything other than what we wanted. This was an exceptional car buying experience.

Like most car deals, it took some time to get the deal right but I couldn't be happier with my new vehicle. The sales staff at Autonation Toyota was friendly and willing to work it out to meet my needs.

I called and spoke to Freddy, he told me the price and payment on the phone and when i got there everything matched to the penny.There was no back fourth or extra pitches, He gave his word and he kept. My experience is Fredy Agron Sales with Adam and Ben in finance deliver on a different level than most, They are Pro's at what they do. You can trust them which is hard to say when shopping for a car. They gave the best price upfront and believe me i had done my homework and was ready for battle, But i never had to show or say anything, I kept waiting for someone to jump out and say just jokes numbers changed but that didn't happen. These guys were awesome. My last three cars were Lexus and i will say my experience with Freddy was better sorry Lex. I am the proud owner of a new awesome 2016 4 Runner Limited 4X4. If you want no non sense call Fredy Agron.

We needed a 2nd key made for our Corolla. I spoke with Cory a Assistant Services Manager and he made an appointment for us for the following day. When we came for the appointment he personally took the car, had the key made and programmed and did so in less time than the estimated time. Cory was excellent. It easiness of the best car service experiences we have ever experienced. Thank you.

The care & service that Autonation Winter Park gives is bar none to anyone in the business. I take both of my vehicles to my service manager Nick, he puts me at ease I feel his commitment to quality & satisfaction of my business (cars) with AutoNation.

Lounge was really nice with cafe and movie theater. It helped my wait time go by quickly.

Romy and his team are awesome I would recommend him to anyone. He had been are only service advisor with all of or Toyota vehicles in the past present and coming future. He is the best. Been dealing with him and his team of workers and he makes it his duty to make sure that his customers are satisfied and over exceeds all expectations

Ezra and his team did an outstanding job for me. They were able to identify and fix a rather difficult problem. I had tried other automotive service technicians with no luck. They found the problem and repaired it for a fair price. My 16 year old Celica is running like new again! Thank you.

Best buying process ever experienced in my life with a ton of advantages starting form the new friends I made at autonation Toyota to the great life time warranty they provide for their customers, Special thanks to chafik Amrani, Luis medina, Saad loukili and oludare. I honestly appreciate doing business with you cause you made the buying process a lovely event to me and my wife.

Excellent service. Nelson Lugo was very attentive and provide information that make me feel at ease.

Awesome service, very friendly, timely manner service, waiting area. .......,,

A good experience in buying a new car. The salesman was very informative and answered all questions.

Assistant Service Manager Andrew Becker did a great job in making sure that my car received the attention that it needed. The service to my car was accomplished in a timely manner. The car received a good inspection and items found that needed to be attended to, were brought to my attention as well as a written report as to the cost of the service. Well done Winter Park Toyota.

Very good service cleaning facility I will recommend this dealership to my friends and Families thank you for your service

The service was excellent, and we were very pleased with the advisor who was very diligent and helpful. He was prompted and kept us informed of the progress of the work being performed.

They were a little busy but we're very accommodating and provided me with recommendations on upcoming services I could do. I didn't want to extra services and he didnt push it which I'm grateful of. I'll be back for those services later in the future .

It was pleasurable leasing our next vehicle. This was the 3rd lease at Auto Nation Toyota. Thanks for getting us in quickly because my husband had just went through a triple by-pass and he was not feeling well. They did their job with no problems

Excellent and fast service. They treated me very friendly and willing to help. I am satisfied with the service done.

I took my 2003 Corolla in for an oil change. I had an appointment and they got right to it. A little over an hour later some other things found during the inspection were brought to my attention but I was not pressured to do them right away. After discussing the relative importance of the items, I agreed to have the two most crucial ones done. They were done quickly and I was on my way.

While The service was ok, I slipped in the car drop off area because of water on the ground. Their was no sense of concern although I was limping. I told them to clean the area up to avoid the safety hazard from hurting anybody else.