UPDATE 7/5/2022: I travel for work, and my car is often stored while I'm gone. I have been to this dealership many times without issue. Today I specifically brought it in to have it looked over after being in storage, because I will be driving up the coast and wanted to make sure it was in good shape. First, it was nearly two hours before I got any kind of update or information on my vehicle's status. Secondly, there was trash left on my passenger seat and in my cupholders by either the mechanics or other Toyota associates interacting with my car. And finally, I clearly stated both in writing and verbally that the car had been in storage and that was the entire reason for me being there today. But nobody noticed that my washer fluid line had been damaged and was not working. They simply put the fluid in and did not check that the fluid was actually getting to the windshield. This also tells me that the did not bother to test the wiper blades that they installed that day either. When I discovered the fluid issue and pointed it out (had to go back inside twice before anyone actually took me seriously and popped the hood to see what was up), I was essentially told that it was MY fault. A rodent had chewed through the line, and the associate told me, "You should consider parking somewhere else!" Apparently no one had been listening, or reading the notes on the service request...the part where I said multiple times that MY CAR HAS BEEN IN STORAGE. It was busy in the dealership, and I understand that some things just do get overlooked. But this is my LIFE we are talking about. I do not want to be driving up I-95 and have my life put in danger because I suddenly can't see through the windshield, because an associate at Toyota Winter Park couldn't be bothered to check the wipers or fluid. What else did they pass over? Am I going to find out in a few days while on a 19-hour road trip? Based on today's experience I will be sourcing out a different shop for my next road trip, hopefully with mechanics who read "Car has been in storage" and can use that information to service my vehicle appropriately and thoroughly. It's a shame because up until now this location was my go-to. Highly recommend checking over your car as much as you can yourself before pulling out of the parking lot.

Utterly disgusting salespeople and management. They lie about everything! Stated that I could go in and place a deposit to hold a car that had yet to arrive and after harassing me for days to go in. They made it clear that if I wanted the vehicle that I had to purchase it that day. Credit check, paperwork, down payment. A car that isn't even there to see or test drive. I understand that the market is different but there isn't any reason to lie to get me to the dealership.

My family and I have been going to Autonation Winterpark for years. I recently decided that my youngest need a car. I reached out to Sal who was my sale associate back then. He then referred me to Itaat. Itaat was very friendly, knowledgeable, patient, courteous and helpful to all my questions relating to the Toyota Camry and other vehicles even for future possible upgrades. I was very pleased with Itaat’s performance throughout my time with him during the purchase. Itaat you are number one and I will always recommend him to my family and friends. I not only got a great car but I got an associate who was well informed.

Visited AutoNation on June 2, 2022. Today is July 5th and I am still waiting for a part. I have called multiple times, left messages, and I cannot even talk to anyone.

They really work as a team and the wait time is top-notch. I have no complaints so far about anything.

Busy place because they are friendly and have great products and service.

Thank you for the continued efforts of this location from all members of this dealership location.

Austin and Sal assisted us in buying our can very smoothly! Thanks for helping us!

David Rodriguez gave me and my family an experience that was unforgettable. I was in the market for a NC Miata and saw a beautiful red one from this dealership's inventory. I contacted the dealership and scheduled an appointment to look at the Miata. Almost every day up until the appointment, I got either a call or an email asking if I was still interested in the Miata and that I was still coming in for the appointment. Two hours before the appointment however, I got a call asking if I was still coming for my appointment in which I said yes. They conveniently forgot to mention however that the Miata that my appointment was for was sold earlier that day. It must have slipped David's mind to mention such a crucial detail when calling, but conveniently, since we made the trip to the dealership already, he didn't mind helping us look for a lesser car in their lot. We did not find anything so we left the dealership, and looked elsewhere. Luckily the next day, we found a Miata even nicer than the Miata we saw at this lot. I am pretty sure that David Rodriguez wasted my time on purpose so that I could find a car at a better dealership compared to all the cars they had available. Thank you David Rodriguez. 5 stars.

Great service, quick, efficient, and best the lobby has all the features such as food, coffee, and movie times Hester to wait for the service completion. I have been a customer since 2016 and they continue to do provide great service.

Itaat from Autonation is not only an awesome employee but an awesome individual all together. He helped us out in a multitude of ways and figured out how to help me and my fiancé who don’t have the best credit. Employee of the month for this fine gentleman asap!

Jaeshawn is probably one of the best people I ever met when I got here! He helped me and my girlfriend with the many questions we had since it was our first time buying a car. He was funny and easy going and made the process that much easier. We are so grateful!

This dealaership is truly one of a kind! I purchased a 2022 Toyota Tundra and it was by far the best experience I’ve had in 40 years of buying and leasing vehicles. No 15-20 minute waits for the sales manager on pricing options. They listened and actually agreed to some of my objections regarding ways to lower my payment. Thank you Freddy, Jose and the rest of the team at AutoNation Toyota. You will see me again for sure!

I get my Toyota serviced here. GREAT PLACE!! great staff !!!

I waited an hour in my car to drop my vehicle off for a scheduled oil change. The service advisor was gruff with me when I expressed my frustration with sitting in my car for an hour just to drop it off. While waiting I counted 20 cars being dropped off and no one else waited as long as I did. Cars behind me where received before mine. My appointment was at 10:30. I entered the drop off line at 10:15. My service advisor checked me in at 11:20. My car had an oil change and was done at 2:15. I scheduled the appointment a week prior. They schedule too many cars at one time for service!

Very easy buying process. Was in and out in under 90 minutes. Great priced vehicles with an easy buying process makes for a happy customer.

My experience working with staff from both parts and service was nothing short of outstanding. The part was order one day and the appointment to install was the very next day. Excellent customer service.

Courteous, comfortable waiting time, trust in workmanship

Marion was FIRST CLASS! Outstanding in every detail!!!

Enjoy waiting hours for simple things like a tire change.

Como siempre muy complacida con la atención ! La atención es excelente, siempre mi vehículo listo en menos de una hora !! Además sin necesidad de cita , llegue por que me encontraba cerca y no tuve ningún inconveniente !!

I had a great experience coming here, I went to different dealerships to purchase my first vehicle and this one was by far the best one, they explained everything clearly and the process was fast!! I highly recommend AutoNation Toyota at winter park.

Very easy buying process. Was in and out in under 90 minutes. Great priced vehicles with an easy buying process makes for a happy customer.

They say they help people with all types of credits but in reality they don’t. When I went to them in 2018 they were able to help getting me into a vehicle and now that I need to trade it in they are not wanting to help. All they care about is high money down. They in reality don’t care about the customers. I will never return to them and won’t refer any of my family and friends.

Llegue al Dialer con appointment (cita) a las 9:15 am y dure más de 5 horas por cambio de aceite y un recall, este último supuestamente duraba dos hora y media según la persona que me recibió del vehículo. Salí del dealer y aún aparece el recall, llame en dos oportunidades para manifestar lo sucedido y te pasan a las contestadoras incluso se llamo al teléfono del manager que tienen impreso en toda la tienda. De Cerda muy mala la experiencia.

Jose Rodriguez Carroz is one hell of a guy. He helped in reserving the Toyota Prius that I wanted and made sure that I was able to get it. This was a big deal because I was traveling from Jacksonville by train and was worried the car would be snatched up before I arrived.... which had happened three separate times at dealerships in Jacksonville. Jose answered every question I had and got me through the process quickly. During the rare periods of waiting, Jose sat with me and talked to me about non-car purchase things like a normal person would do. Chris Peralta in finance was also great. He was personable while getting me through this part of the process quickly. Chris reviewed different maintenance packages with me but never put pressure on me to purchase them. Good guy who does the job right. This was an overall great experience. Every car purchase I have ever made has been from a private owner where I paid in cash because I hate the hassle of dealerships and the sleezy sleezebags who often push the product for their own benefit. I traveled over two hours for my Toyota Prius because after talking to Jose it was obvious to me that he was a good guy who wasn't trying to fleece me for his own gain. I got a good price on my vehicle and had a pleasant experience. Thank you Jose, and thank you Chris.

Very fast, booking an appointment was very simple and easy

Bought all my vehicles there

Tony Ramirez was the best salesperson! I wouldn’t want to work with anyone else. Thanks again.

Excelente servicio con eficiencia y eficacia de la atención, buscan solución interna o externa del servicio, atención a la medida calidad y excelencia

This is my last time visiting AutoNation Toyota WP. When I purchased my Vehicle, I paid for service through 60k miles. Kory (my advisor) told me I was out of oil changes (55k service appt.) Appt took 2.5 hours for oil change and tire rotation. He came back after 2 hours with a full inspection report, which I did not ask for. I paid the $80 oil change so I could walk out and not return.

I would like to personally give a shout out to David Davis from the Finance Department for working with me throughout my process. I appreciate your patience 🙏 He did a fantastic job and was extremely professional. He found a lower apr percentage for me as well. Job well done! Last but not least, I would like to say thank you to my Sales Associate Eulalio Martinez. He communicated with me every week by giving me updates on the arrival of my new car purchase. He was very professional. Thank you AutoNation Toyota Winter Park!

If I could recommend any dealership in the world, Autonation would be the place! I got into a terrible car accident and was looking for a replacement vehicle for a good price. I was really nervous about this process being that many dealerships try to take advantage of customers. However, Autonation's staff went above and beyond to make the process easy! I would like to especially thank Patrick for being so HONEST, supportive, and just plain awesome! I'm so grateful for his help and I don't think I could've made a great choice without him :)

El dealer es un lugar donde te sientes en familia , siempre que vengo a este dealer , todo es muy profesional y siempre atienden con excelencia al cliente, José el vendedor es muy profesional, y el financista también es un gran equipo que buscan la mejor opción para satisfacer al cliente, muchas gracias

Oscar was great. He had my car for the day and service then found the problem. Oscar kept me informed with what they found and the estimate. They had to keep the car until the part came in. He called and let me know it was ready and the final cost.Thanks Oscar for job well done.

Excellent customer service, Sales rep Jose C. Is very knowledgeable and went above and beyond with my purchase. Highly recommended!

Auto nation Toyota a Winter Park they were very helpful to help me Get the car that I wanted they were not And they went out of their way to help me With everything I needed to get Is to get the Toyota Camry XSE 2022 Those guys were great 👍

Nick Oliver leads a great team who cares about its customers. Shadie was so easy to deal with and extremely knowledgeable about the vehicle. The sales process was quick, easy, and very professional. I highly recommend getting your next vehicle here, I know I certainly will be. And we need another on in just a few months!

Jesus Crespo fue muy amable el día de la venta. Inclusive después de la venta se ha comunicado en varias ocasiones. Muy profesional. En el concesionario han sido muy profesionales y han trabajado bajo los códigos que ellos indican super rápido y de manera profesional. Me dieron la ayuda cuando creía tener las puertas cerradas para adquirir mi unidad. Gracias Jesus y equipo.

Excelente servicio el que nos presto el vendedor jorvin benitez. Ágil y confiable, recomendado al 100%

This is the sixth car I have bought from Autonation Winterpark and I always come back because they are very honest, professional and always willing to help. I thank Jose Otero, Jesus and Leonardo. I highly recommend this place!!

Quality service and best staffs. The service was on time

Nick Oliver leads a great team who cares about its customers. Shadie was so easy to deal with and extremely knowledgeable about the vehicle. The sales process was quick, easy, and very professional. I highly recommend getting your next vehicle here, I know I certainly will be. And we need another one in just a few months!

They are friendly, professional, and reliable. Giovanni was extraordinary. He helped us with the entire process from beginning to end. He treated us like family. He explained the process. He was very patient. He was always willing to help us every step of the way from bringing in the old car to finding a used one which was the perfect fit for us. Thank you so much!

Nick Oliver leads a great team who cares about its customers. Shadie was so easy to deal with and extremely knowledgeable about the vehicle. The sales process was quick, easy, and very professional. I highly recommend getting your next vehicle here, I know I certainly will be. And we need another one in just a few months!

Excellent attention

Excellent! great space, movie rrom and coffe. Ramon Velasquez the best!

Excelente servicio. Satisfecha de beneficios al comprar en ese sitio. Mi familia y yo quedamos súper satisfecho por nuestra compra y atención de todos y cada uno de los trabajadores.

Thanks to Mario Perez

la atención excelente gracias a Mario Pérez, Santos

Excelente

If you want to wait 4.5 hours for an oil change and an inspection which you had an appointment for this is the place.

Excellent service and very friendly, helpful staff

Excelente experiencia y más que excelente la atención de Tony Ramirez alias scooby doo.

yesterday we went for our 15k maintenance, not only took forever, we were so disregarded by the shop personnel that the car was done and no one realized it until we asked if the car standing outside was our car. lack of communication was obvious, it was painful. Felix.

On 6/25/22 was my first experience at this dealership, honestly I was a bit agitated when I first arrived because I had to wait in my car in a line even though I had a scheduled appointment. I asked how long I should expect for my oil change and was told about 2 hours. I asked what was the point in making an appointment, I was politely told a difference of a 4-5 hour wait and that this dealership services about 400-500 vehicles a day. However, once I was in the waiting room it was very customer-oriented, I was impressed with the snack bar, commercial coffee/latte/cappuccino maker, and even a theater. On another positive note, my advisor Clinton was very pleasant and informative explaining recommended services for my vehicle.

Bien todo un buen trasto con los clientes los felicito

Exelente, muy buena atención de parte de mi promotor Raúl Colmenarez quien tengo el placer de felicitar por su alto conocimientos y experiencia en cuanto a tomar las mejores deciciones y propuestas para odtener mi vehículo, muy contento con mi Toyota Corolla gracias por tener la oportunidad de pertenecer a la familia de AutoNation los recomiendo al 1000% no olviden preguntar por Raúl Colmenarez

My experience staff good people place is very nice ! Now I hope this Review doesn't get erased how is it there is not a bad review ? After 2 years with a 2020 camry went to do the promised trade in B.S you get at time of sale the "come back after so many payments" when your credit is better the toyota promise had my car appraised 23,000 for it carmax gave me 27,400 after selling the vehicle whent back to get the suv always wanted to have a offer of 72 payments at $950.00 on a 52,210 vehicle at 11.92 % interest rate with 2,000 dpwn payment my previous vehicle was at 3.9 % interest rate with a worse credit rating than the 650 they say i have now its actually 678 now how is this a great experience for a person with 24 payments never late a good one ?

Excelente equipo latino de vendedores, hay muchos venezolanos entre su equipo de vendedores, me sentí como en casa.

Rommy, service manager very polite and helpful. Nick , GM attentively listened to issue I had. Ben, service Advisor was rude and will not be someone I will allow to handle any issues with my vehicle.

always great in and out never too much waiting

wonderful service

My daughter bought her first car on her own today with the help of sales associate Patrick Buckley. Patrick was very friendly and took the time to answer all her questions, and ours! He helped to push along the purchase from beginning to end with a smile at all times! Thanks, Patrick and the rest of the team for giving my daughter a wonderful first experience!

Great customer service. My technician Eddie was great . I got regular updates while my car was being worked in, he answered all my questions. My car was returned in pristine condition.

Service department needs better management. It was not my advisors fault. My car appt was at 8 am. I arrived at 745. At 945 I got a call about additional service recommendation. My car was not finished until 1035 for a simple oil change that was scheduled! I was late for work.

Alfonso and his team made it so easy to purchase my new vehicle. Even though the dealership was crazy busy, I was in and out in less than an hour. Thank you.

Tony Ramirez did a great job at finding the vehicle I wanted and kept me updated with the timeline of delivery. He takes his time with you and makes sure you are 100% satisficed. Mike in finance did a great job as well at getting our payments where they needed to be.

I purchased my vehicle from AutoNation Toyota Oct 2016. I take my vehicle for service every 5k miles because of the superb customer service I receive from Stewart Burzee.

I’ve always gone to Autonation to get an oil change and tire rotation. Usually, I go to a different Autonation but I recently moved. I dropped off my car at 10:30. At 12 I get a text saying they just got to my car and ask if I want to receive text message updates, I opt yes. At 1:45 I get a call that they finally completed an inspection. They asked if I wanted to get other things done and I said “no, just the oil change and tire rotation”. They tell me that they didn’t know I wanted a tire rotation as well and that is in a different department and would take longer. I tell them nevermind just do the oil change then. I call back at 2:30 and leave a message asking when the car would be ready. No call back. I finally text at 6 asking if the car would be ready soon and they tell me they close at 7 and it has been ready. I understand that it is a busy day, but to not call someone back is a little rude and disrespectful.

Cristina was very nice and took her time with me to answer all my questions

Excelente atención en el servicio 👏🏼

The high rating is not a joke. If I could give them a 6 out of 5, I would. They are the only dealership to take their time to find a recall that almost cost me over $3499 at two other dealerships. Update: I have had one bad visit otherwise always get great reps.

Well simple done in less than 90 minutes as they promised very well customer attendance and a clean bathroom for all waiters ,movie theater a d snaks shop is a pleasant place , I would like as many other oil services company's they did not bacume my car but as we can look they have to atend thunders of clients everyday so this won't make me think negative congratulations team.

Overall amazing experience, this is the third time i’m buying a Toyota in 2 years, very good employees especially David Davis and Leonardo Beltran, very polite and helpful, made the process very easy and without any issue, deserves the 5 stars.

I hope this is a unique experience, but 2h 30m for an oil change with an appointment? Is ridiculous. Also the price I was quoted on the phone when making the appointment was not what was easily given to me at the service center. They were going to charge me a much higher price until after a few back and forths. THEY gave me a call , quoted me a price, and gave me an eta for how long it would take, and didn’t deliver. If you can’t deliver on something don’t make up stuff on the phone and tell me something different In person. I don’t blame any one individual, but the communication between departments led to a bad experience and no accountability…

Everything went great. A lot faster than I expected.

12/29/21 - Terrible customer service at the Service Department over the phone!!! How things change in a couple of years 🤦🏻‍♀️ ——————— 5 stars until this happened... I got a flat tire and took it there, but the person I trust was not working that day so I scheduled the appt with someone else. This advisor's technician told him the car needed new breaks in the back. I didn't have any issues with my breaks. Well, long story short, now my car makes noises sometimes when I break (today is being annoying this is why I'm reviewing here) but it never did when they/we took it to a test drive 🤦🏻‍♀️ Advise for customers and myself: Never try someone new, stick to the staff you trust and if you get a flat tire, take an Uber to work or stay at home and schedule the appt when the favorite advisor/tech/team person are available.

Horrible services

Gracias, siempre son súper amables y muy confiables, altamente recomendados

Excelente Experiencia! Una Atención extraordinaria recibida de Luis Araque, muy profesional y cordial. El jefe de ventas excelente también como así también el manager financiero Luis Montero! Recomendable 100%

Took my car in for a myriad of recalls, everyone was great and they let me borrow a robot car

I had an amazing experience at AutoNation Toyota. Everyone I spoke with was very kind and the process of me finding a car I really wanted was very easy because they have a wide selection to choose from. I was specifically helped by Elissa who got the process started very quickly for me when I picked my car. In the future when the time comes for another vehicle or a family member needs a car I will definitely be recommending AutoNation Toyota of Winter Park.

Thanks Auto Nation Toyota and thanks for Mr. Arnoldo's excellent attention.

Excelente Experiencia! Una Atención extraordinaria recibida de Luis Araque, muy profesional y cordial. El jefe de ventas excelente también como así también el manager financiero Luis Montero! Recomendable 100%

Good attention I have nice intaletiont

I usually do not write reviews , this time around I really had to. Just want to share that my experience at AutoNation Toyota Winter park would not have been as pleasant if it was not for JUNUEL. He is a very respectful, kind , knowledgeable individual who truly made the purchase of my vehicle as smooth as it could be. Junuel answered all of my questions and concerns. He brightened up the place with his positive energy. I walked out a happy woman . With my new vehicle and the best experience and it wouldn’t have been as pleasant if it was not for Junuel. If you do come here I strongly suggest you as for Junuel, trust me your experience and time spent there will be worth it .

Fue un excelente servicio, sin lugar a duda, puedo recomendarlos, en especial al Sr Francis Cardona, fue muy cordial, atento, amable, con mucha paciencia, nos enseñó todos los vehículos disponibles, en ningún momento demostró premura por atendernos, también especial agradecimiento a Luis gerente de Finanzas, que se encargo de buscar las mejores opciones de crédito. Muy agradecidos!!

Worst experience I have had with you guys , got denied service because I didn't have an appointment, but on the phone said to come in so they can check my car, have been here a few time without an appointment and they took me in because my car has toyoguard and more extra insurance on it. They treated me like I looked clueless about my car, when it's clearly leaking something and smelling like something is wrong, worst experience ever, not to mention one of the guys was moving a car for someone upfront and honked at me because he was driving in the middle of the rode , lol , won't be taking any of my cars here anymore

It was great to get a call for an oil change at a reasonable price. Missed the car wash though. But greatful for the price.

Gabriel Padilla es el mejor vendedor. Desde que entranos nos atendió con mucha paciencia y complaciendonos en todo. Fue muy amable, nos sentiamos en familia con el. Nos ayudo en todo, hasta que salimos con el carro que anhelabamos. Gabriel gracias por todo, Dios los bendiga.

Great customer service, very nice people. Angelo knows his job. We couldn’t be in better hands. We want to thank chris he explain our options and help us get our dream car. You will not be disappointed Thank you

No me instalaron bien el cover del cambio de aceite, se dañó y tuve que regresar pero me instalaron de nuevo el dañado y ahora tengo que regresar para que me instalen uno nuevo

Wonderful place. Our rep, Giovanni, was friendly, professional, and informative. Marvelous experience! He explained everything and guided us through the entire process. Thank you so much.

Excelente atención y calidad. En los servicion de mi vehiculo han sido amables y satisfactorio. Y puntualidad a cualquier hora del día.

I love my Toyota Sienna !!!🤩🤩🤩🤩 I have Toyota Sienna 2022, I'm really love it's amazing..

Excelente servicio y atención de parte del vendedor todo bien recomiendo el lugar y a Paul Pineda

Fast and accurate!

Great service department. Staff knowledgeable and friendly. Advisors honest on any maintenance repairs needed - whether it's something that needs done right away, or if it can wait. Car usually done sooner than estimated. Only place I'll take my car to for service.

Marium was my service technician. She was professional and very well informed about my prior services. This allowed her to recommend just what I needed instead of a lot of extras I didn’t need.I was intending to have a part installed but discovered that the parts department had mistakenly ordered the wrong part. Marium called several other dealerships and some auto stores just to try and get the part for me that day. She could have just let the responsibility for the mistake rest with the parts department. Instead she took the initiative to work with Jasmine from the parts department to resolve the problem to my satisfaction. Her attention to detail is impressive and sets her apart from others. I have been a customer for greater than fifteen years at Auto Nation of Toyoto. Marium is the most customer service technician I have ever worked with. I will definitely be asking for her in the future.

The Best.

This particular location is super busy but they are always accommodating, have some patience with them. Things always get taken care of, I appreciate you all

Tengo una buena experiencia de compra mi vendedor fue muy atento y busco los medios posible para lograr la oferta que más me agradará lo recomiendo

How long should it take to rotate tires and check a tire for a slow leak? Does 3 + hours sound right? This morning I arrived for my 8:30 am appointment and was told it would take 1.5 hours so I told them I would wait. At 2 hours I checked and was told would be done soon. At 3 hours I found out the car had not been touched. I took the car and left. Was told they were backed-up. How backed up can you be by 8:30 am? Was told it is always like this on Monday. So what is the point of an appointment? Misery loves company - there were people everywhere waiting. Maybe take in fewer cars if this is expected every Monday? Total waste of my morning. Of course I get no request from them for a review this one time. But they do want to buy my car.

AutoNation Toyota WP is the only place I take my car for service. They do such a great job and are very nice there. The staff are very competent and keep you posted as well.

Everything went according as planned and it’s a nice waiting area with food and drinks!

Friendly staff and quick service.

Excelente service . Arnaldo is very helpful and courteous. Thank you !

So glad I stumbled upon this Dealership. I couldn't have asked for a better car buying experience. From the salesman to the finance department, everything was stress free. There was no haggling and no pressure. They literally asked me what payment I wanted and explained how to get to that price point. I left 2 other dealerships because I felt pressured to buy a car I didn't want and they made me very uncomfortable. Autonation has made me a forever customer. ❤️

Son muy amables ☺️ el asesor Moises me ayudó demasiado en buscar mi auto Corolla 2022 .

Excelente atención, siempre ofrecieron lo mejor para nosotros y nunca dejaron de escucharnos.

Son muy excelente con el trato y el servicio al cliente

He comprado mis 2 vehículos en Winterpark y lo recomiendo por su servicio, compromiso y amabilidad. Me siento como en familia. Gracias a todos en especial a los de servicio cuando llevo mi vehículo al mantenimiento Eddie, Jafet etc… Si vas a comprar un vehículo ve a Winterpak Toyota, son los mejores !!!!!

Excellent Management&Staff so much appreciation!Thank you..

Very personable staff. We spoke to Matthew and told him what we wanted and he went out of his way to find and get the car we wanted. From the start to the finish of buying our car at this dealership was easy, efficient, and we didn't have any unexpected surprises. We felt like they were actually there for us and our needs of locating and selling us a car. Thank You Autonation of Winter Park! You are amazing!

Sold my car at a very fair price with absolutely zero hassle. Great communication with friendly staff. Highly recommended.

Always get the maintenance right. -1 star because they do try to oversell some things that really dont need doing often. But they seem to have fair prices even compared to a private mechanic. Very happy taking my toyotas here.

Friendly staff members and fast service. Will come back without doubt.

Autonation has always been great to me. They were honest about the diagnostic I took my vehicle in for and it was only 99.00. With how bad the economy is getting, the price for the parts and service was reasonable. Also they offer 12 month/unlimited miles warranty on the work. Overall, great experience and communication with the individuals at autonation.

Appointments disponible Ayuda en español Servicio rápido

I really appreciate their great service we don't expect they approve our car immediately, This is the place which i found our dream car.

Recently went in for oil change, alignment and a recent recall. The advisor was very professional and kept me informed throughout the process. He even helped get a discount coupon at time of payment. Thanks for an awesome service!

Very friendly, knowledgeable, and caring staff, and they do their best to respect your time. I still remember how honest they were when I bought my Highlander two years ago, and that was really appreciated. Full marks, and highly recommended!

The team here has been taking care of my car now for 4 years. I use yo live closer to then but now I am across town and still drive out to get service even with 2 other service centers near me. The team is great, they always infor. You about what is going on with your car and give a solid estimate on time. I would recommend an early morning appointment because it can get very busy thus causing some longer waiting in the mid day to afternoon. Hit up Max in the service center. He is a solid assist.

Really nice experiences during my service visits. They're always very helpful.

Excellent service, no pressure to buy and great selection of vehicles to choose. Tony Ramirez was the best, if you are looking for a car don't hesitate and come see them Plus they have great service and parts!

Excelente trato , hicieron un buen trabajo para que yo pudiera encontrar lo que quería , y que se adaptara a mis exigencias. Todos en equipo se dio muy bien ! Volvería sin dudarlo !

Super todo y rápido muy buena atención

thanks for being so easy and quick to finance a toyota, Marcus Leal is the best

I enjoyed experience at Autonation Winter Park. Jaeshaun was able to help me find a car in my budget. I really appreciated everyone involved and for the fact that they did not push me into a decision, yet they let me come to my decision and worked on a deal best for me. Looking forward to coming back for my next one

My experience with Elio Di Sisto was excellent!!! From the moment we arrived he was friendly, kind and answered all my questions helping me get my dream car! Elio helped me get my car quickly and effortlessly, always making sure the customer is satisfied. Also, the place is spacious and nice. I highly recommend purchasing a car at Autonation Toyota Winter Park and having Elio Di Sisto as your sales person!

Excellent service , seller and finance personnel make things happen to me !!! Happy with my new car , extremely satisfied!!! Thanks 🙏

Muy amables y gracias por su ayuda

It was so nice, the process and everything. Giovanni was so professional! It was a great experience

Excelente atención, carismáticos y muy profesionales

Great service

Quick, easy check-in to the service department. Friendly and profess6staff. Definitely recommend!

Amazing service. 100%recomended

Excelente servicio, muy eficientes, te atienden rápido, tu carro listo en menos de una hora, yo vivo en Riverview pero siempre voy a Winter park no los cambio.

My experience with Autonation was the best! Our sales representative Tony Ramirez and the financing representative Mel went above and beyond. They helped us in the financing and the process was super fast. Thank you guys for everything!!!!

My experience with Autonation was the best! Our sales representative Tony Ramirez and the financing representative Mel went above and beyond. They helped us in the financing and the process was super fast. Thank you guys for everything!!!!

I’d like to thank and recognize a AutoNation Toyota team member… Service Manager Rommy Smeir for going above and beyond to provide great service to a loyal customer and making sure the customer was taken care of.

Was looking for a used car for my son and found the perfect one at AutoNation Toyota! We had a great car buying experience as we simply walked in, looked at the car, and made the purchase - very low hassle and quick purchase! Edmond was great showing us the car and answering our questions - great job all around. Will definitely come back in the future.

Great service at this location!! Thx Penny Reis

Excelente atención, respuesta oportuna y un excelente servicio. 👌 Se siente uno seguro en su vehículo, con el extraordinario respaldo técnico que te brinda Toyota Autonation

Spectacular place, great customer service; the salesman who attended me: Eduardo Abreu, very professional, incredible, wonderful person; I recommend the dealer. In the finance department I say the same thing; I recommend the place.

Well Friday Miguel Santiago at AutoNation in Winter Park text me saying he has a truck for me so I went down to look at it and it was exactly what I was looking for and ended up trading in my Tundra and bought a Ram!! Can’t say enough about the customer service that we received, if anyone in the Orlando area is looking for a vehicle give AutoNation in Winter Park Florida a call and ask for Miguel, he will find the car you want..

Our car selection process, although different from years past, was easy and friendly. We were subject to the many production delays that car manufacturers are currently going through and our salesman Sean was in constant communication. The team worked diligently to get us into our new Highlander Hybrid as close to the original delivery date as possible. Thanks AutoNation team for a great transaction.

Fue un excelente servicio, sin lugar a duda, puedo recomendarlos, en especial al Sr Francis Cardona, fue muy cordial, atento, amable, con mucha paciencia, nos enseñó todos los vehículos disponibles, en ningún momento demostró premura por atendernos, también especial agradecimiento a Luis gerente de Finanzas, que se encargo de buscar las mejores opciones de crédito. Muy agradecidos!!

The staff is friendly, very professional in their work, the work they did to my vehicle was of very good quality 100% satisfied, I will choose AutoNation to service my vehicle

Awesome please hood people

Prompt service. Clear communication. Timely and Constant update as to what is being done. Pictures of what needs to be done with clear understanding. Attentiveness.

Very disappointed in this dealership. My parents went to purchase a car and wasn’t told another family was making a deal on the car they were working a deal on. When they went to tell their sales person they wanted the car, the were informed it had sold. After driving back home, Toyota called my parents telling them the car was available as the sale had fallen through. My parents were on their way back to the dealership when Toyota called again and told them it sold AGAIN! Terrible business practices, letting consumers waste time with false claims. Awful awful awful would never recommend!

Our sales rep, Mario Perez was terrific. He really bonded with us which made the entire car buying process much more comfortable. We never felt like we were being pressured. Our financial rep, Henry was also nice to work with. He took this time to explain the additional warranties Auto Nation has to offer. I would highly recommend a family/friend to go see Mario Perez if they are interested in a new car.

I'm very grateful for Tony Ramirez's service throughout the entire purchase process. Him and the entire team of Toyota of Winter Park are excellent. Thanks.

The dealership provided us with we waited for the oil change. However we were there for two and half with an appointment. Also, there was a scratch on the car. We contacted the dealership and no reply

Muy malo el servicio post venta, no funciona, un completo desastre

Estamos super agradecidos con el servicio de el Sr. Javier Paes, se lo recomendamos con los ojos serados.

I had an appointment June 8 at 8am, and after waiting 2 hours, I asked the assistant service manager what the status of the car was and he told me, they haven't touched it yet, I forgot to tell the technician, so I talked to the service manager looking for an answer, but he didn't care, I spoke to the assistant again and he told me my bad, but I don't know when they can see your car, that's why I told him that if they weren't going to verify it, I'd take it and he answered, I'll bring it to you quickly, even if he would have told me, let me check if they can verify it, but NO, he didn't care and I asked him should I or can I take it to another dealer to receive service and his answer was, Yes, Yes, It was shown that in this dealer they are very kind to sell you a car, and very mediocre to give good customer service,,,

Quiero agradecer inmensamente a Elio Disisto, por su GRAN DEDICACION, ATENCION y EMPEÑO. Por siempre estar atento a nosotros, por hacernos sentir en FAMILIA desde el primer segundo. Y de las cosas mas importante en LOGRAR CONSEGUIR MI CARRO QUE MAS DESEABA. Lo RECOMIENDO a ojos cerrado para todo aque que este en busca de su carro de sus sueños. Te deseo la mayor de las bendiciones y espero lograr hacer otro negocio con usted. Un fuerte abrazo Jermain y familia.

Since buying my Corolla, I go and get my car serviced here. Always great service, they always take good care of me.

It was a great experience , I have to thanks ones again , to Miguel Santiago and Alex for helping me on my purchase great sales person and every friend keep up the good work guys .💯

Reynaldo Gómez was great helping me purchase my new car, I am happy and pleased with his costumer service.

I came in to have the AC in my car fixed, which as you know is very important in Florida. Ivan was the person who helped me the entire time; he kept me updated on the car, easily explained the issue to me, and was very understanding of my situation. Not only that throughout the whole visit he was very helpful and considerate. He was able to negotiate with the outside warranty company and have them cover half the cost. And after that, he was able to lower the cost to only the deductible. That really was so kind, I was so worried that I'd have to keep taking double shifts and working overtime in order to afford the AC. He really was a life-saver and helped me out in ways that you will never know. Thank you so much Ivan!

This is the 4th car I have bought from the Autonation group and the second I have bought from this dealer in the last 6 months. Unfortunately I will not be buying another due to the service post sale. The vehicles have been fine but it is impossible to get anyone on the phone to cancel an extended service contract after the sale. Very disappointed in the lack of service, communication and follow thru. Many many calls left with no return call.

Reynaldo Gomez idid a fantastic job for us on our new vehicle purchase. I highly recommend him if you are looking for a vehicle

Autonation stands by what they say. The price they gave me in an online quote for my car was exactly the price in person. With how much typical dealers are up charging cars these days it was so refreshing to have a dealer not trying to rip me off. The online, in person and finance employees were top notch and a pleasure to work with. My only negative experience was with my trade in. I was giving a quote online for my estimated trade in value and when I showed up in person it was 2000$ less. I ended up having to drive to carmax to sell it then Uber back to dealership to pick up my new car. So if you don’t trade your car in you should have a great experience.

Great team. Everyone was so very plesent and made the experience easy.

My experience with Autonation was the best! Our sales representative Tony Ramirez and the financing representative Mel went above and beyond. They helped us in the financing and the process was super fast. Thank you guys for everything!!!!

Unfortunately I will not be back to Autonation Toyota if Winter Park. 2nd vehicle I have bought from them in 6 months. Incredibly poor experience in communication after the sale. Do not plan on getting anyone on the phone after they have your money. No return emails or phone calls from anyone. Completely ignored.

I am really happy with my purchase at AutoNation Toyota Winter Park. i really appreciate Mr CHAFIK, Mr RINCON and Mr DAVIS for their help, making me satisfied with my dream 2022 Sienna Hybrid. They sit together with me giving me more time to understand and they explain the warranty benefit that I will have with my new 2022 Sienna and I bought the warranty that really was a good investment in my new Sienna hybrid. my kids love the car and everyone has own sit. now no more headache. Even that after 3 days Mr. Rincon called me and emailed asking if I need any help with my car and he said in his email My job didn't end when you left the store. Thank you Mr. CHAFIK, Mr. Rincon for your help. I am giving them 5 stars and anybody wants to buy car just go and buy with confidence with this people. I am sure they will help you and make you happy. Thanks you

Eu Simone comprei um carro com vendedor Marcus Leal, ele ótimo vendedor, prestativo me tirou todas as dúvidas, foi uma ótima compra, indico vendedor Marcus Leal

Reynaldo Gomez and Gabriel Padilla here at Autonation Toyota were the best, very friendly. Being that this is my first time financing a car they made it super easy for me. They made me feel very comfortable. I am beyond happy and so lost for word but I'm so thankful for these 2 gentlemen on a job well done! Head on over to Autonation and get your vehicle you won't be disappointed!

Reynaldo Gomez and Gabriel Padilla here at Autonation Toyota were the best, very friendly. Being that this is my first time financing a car they made it super easy for me. They made me feel very comfortable. I am beyond happy and so lost for word but I'm so thankful for these 2 gentlemen on a job well done! Head on over to Autonation and get your vehicle you won't be disappointed!

The associates are helpful to know the wait times for your car to be in and out of the service center. Weekends are usually busy and expect a wait time of around 2+hours. On week days its typically 1+hr

Excellent service provided by Service Department of Autonation Winter Park thanks to Jose and Christina always on top of my car needs also Omar Aguilar at Rent a Car Department and staff for taking care of my needs on that matter.

Awesome service got there had an 8 o’clock appointment I think I was out of there by like 8:40 as promised within the hour service done thank you Toyota care for your awesome and prompt service I’ll see ya next time.

Friendly and reliable very organized staff

If you want to get the best price go autoNation Toyota. I went couple of Toyota dealer in central Florida but AutoNation has the best price.

Let me start on by saying these 3 stars are towards our experience with the dealership itself. Our salesman Angelo was beyond amazing and we give him COUNTLESS STARS!! My husband and I do not have one single complaint where he is concerned and highly recommend him to everyone. Just ask for him upon your arrival, you will not be disappointed. We traded in our paid off 2020 vehicle for a more comfortable used 2014 4wd vehicle that I fell in love with. Already we lost $5k due to AutoNation not being able match Starling Chevy, which was not an issue because I wanted the car they had. Our first night with this car and the front after market plastics came off. Then while driving we noticed a lug nut had came off and upon inspecting the other 3 tires, each had a lug nut loose enough to be turned by fingers alone. Lastly our vehicle overheated by the end of the day because the coolant was empty. Which I find hard to believe being they service vehicles prior to sales, but if that is the case, someone didn't do their job properly! And we know that AutoNation did the work because the tires were replaced by them! We spoke to Angelo and he told us to take it to service right away but due to how busy they were, we passed and requested an appt which is Wed at 9am. We were very pleased with that as well. Here is where our issue lies. Naturally because our vehicle had more equity, the dealer would have to pay the difference since the 2014 wasn't valued the same. Accounting was not open on Sat so we were told to come back on Monday which was 100% perfect with us. Monday morning I called and spoke with a very sweet lady in accounting who had zero paperwork and no knowledge of our deal with finance manager Andris, who never turned the paperwork in. So naturally we decided to arrive in person at 11am. We were greeted by both Angelo and a new finance Manager Santos (Also HIGHLY RECOMMEND). Unfortunately Santos also could not locate our paperwork or deal and worked diligently to get everything found, fixed and finalized. Once finalized by Santos we had to then wait for approval from a GM and there was no approx time on when that would or could happen. After waiting a total of FIVE hours, we decided to go home. We did not hear anything from them for the rest of the day. Accountability starts somewhere and we find this part of our experience completely unacceptable. Poor Angelo was tasked with helping new customers, while also ensuring we were being taken care of and that task should NOT have been his burden when he did everything right from the get go! SO THANK YOU ANGELO AND SANTOS FOR EVERYTHING!!!!

I stopped by for my last courtesy oil change and fluids check, to my surprise as I drove off the dealership my windshield washer warning came up…..ridiculous Awaiting for the rest of the warnings fir the UNDONE dues…..really disappointed

Outstanding experience with sales associate Ramon and financing associate Mel, their knowledge, availability, patience and courtesy.

Good morning. The attention and service by Miss Cristina Rivera was excellent. Thanks for everything. I feel safe and Confident in my Toyota Tundra.

Worked with Carlos S. He is no longer at this location. However he made our trade-in experience super easy. I can only vouch for his service.

Thankyou Andrick.

Super recomendados Jose Chirinos y Luis Beltre. Nos ayudaron a encontarar el carro de manera facil y amena.

Always courteous with great customer service. They will work to get you in the same day.

Terrible wait times

Not very good. Bought a brand new 2022 highlander here, had them install a tow hitch, months after buying there is rust staining areas on the tail of the vehicle. My own mechanic looked and found that they didn't appropriately cover welding areas with paint. Made service appointment for first oil change and to have this looked at, at first the guy who I was explaining this to told me I could just "wipe the rust off" and didn't feel there was anything that needed to be done (lol) but ultimately agreed to look at it after me having to push. More than 3 hours later they had just managed to change oil but hadn't looked at the area at all. Was told it would take an hour to change oil and look. Had other previous service experiences here with prior vehicle that were all the same. Way too long, and they didn't really want to deal with anything else. Highly suggest going to one of the other Toyota dealerships in the area, this place sorta sucks.

Excellent service. I have been visiting this dealer for several years and it is the best. The #1 Dealer.

Great experience, all the expectations were met ! Mr. Marcos helped a lot with all the information that I needed and Mr. Mel completed the excellent costumer service helping to get into the best deal possible, highly recommended!!!

Friendly people and fast service.

Buying a car in the current market is not for the faint of heart. I would not have done it by choice but my engine in my 2015 was blown, so I was forced to shop around. As inconvenient as the whole process currently is, Autonation made it more than bearable, with ease of pre-ordering/reserving, and no ridiculous mark-ups right from the start. Thank you!

Great experience, all the expectations were met ! Mr. Marcos helped a lot with all the information that I needed and Mr. Mel completed the excellent costumer service helping to get into the best deal possible, highly recommended!!!

I found the dealership to be very professional, informative and helpful.. the purchase of my Highlander was smooth-going all the way from beginning to end. I would recommend them highly.

Great Service :) the team is dedicated and it kept me up to date while my car was being worked on.

I had an appointment for 10 AM on May 9th to get an oil change and have my tires rotated. I arrived at 9:45 and was not attended to by a service manager until 10:49. The first thing is that an appointment there means nothing as there was a very long line with little progress. It was chaos in the parking lot and almost got into a fight with someone who tried to cut the line. Both the service manager and the general manager said they were helping by parking cars. It is on them that they do not hire sufficient staff. So my car was finally ready just after 2 PM. That's 4hours plus for an oil change and rotation. There was a gentleman waiting longer than me to have a windshield wiper replaced. Now If I was a service manager when he got to the front of the line and I saw what he needed, I would have picked up the wiper from parts and installed it myself without having to send the car to the garage. They said I needed new tires, but refused to give me the mileage credit from the Michelin warranty. Nick, the GM, and Stewart the Head Service Manager, and service managers need to be replaced as while I was waiting for a service manager inside I often saw service managers talking in groups instead of tending to customers. This dealer is a no service non-organization.

I had an appointment for 10 AM on May 9th to get an oil change and have my tires rotated. I arrived at 9:45 and was not attended to by a service manager until 10:49. The first thing is that an appointment there means nothing as there was a very long line with little progress. It was chaos in the parking lot and almost got into a fight with someone who tried to cut the line. Both the service manager and the general manager said they were helping by parking cars. It is on them that they do not hire sufficient staff. So my car was finally ready just after 2 PM. That's 4hours plus for an oil change and rotation. There was a gentleman waiting longer than me to have a windshield wiper replaced. Now If I was a service manager when he got to the front of the line and I saw what he needed, I would have picked up the wiper from parts and installed it myself without having to send the car to the garage. They said I needed new tires, but refused to give me the mileage credit from the Michelin warranty. Nick, the GM, and Stewart the Head Service Manager, and service managers need to be replaced as while I was waiting for a service manager inside I often saw service managers talking in groups instead of tending to customers. This dealer is a no-service non-organization.

I just bought a 2022 Camry SE and the salesman Jesus Crespo did a great job, he was very professional and got an answer for all my questions. No markups, did not push on the additional packages (only got the one that make sense to me) and OTD price at MSRP plus taxes. I wish it was like back in the days/years that you could buy below MSRP but that is how the current market is.

Acabo de adquirir mi Rav4 hybrid 2022 con la ayuda de Angelo Sanchez. La verdad estoy muy complacida con el trato y las atenciones del vendedor y del Señor Jesús, fui un proceso muy fácil, aprobación inmediata. Sin dudas tengo el carro de mis sueños!

The staff was very courteous and friendly which was amazing since they were servicing a large volume of cars. They also did the work very quickly. Well done!

it s the best place to buy your car

Had my first maintenance service this past weekend, service was quick and my truck was washed which was great. The only negative was not all of my valve stem caps were put back on my truck, didn’t notice it until I got home.

Great place definitely recommend

I have had my 2017 serviced at this dealership since I purchased it new. The other day I had to sit in my truck for 45 minutes waiting for a service tech to write me up, and that was after I had an appointment as well. That’s unacceptable. Plus I was due for a 50k service and knew what was included by other dealerships. The service advisor suggested many other services including an alignment which would have made my price extremely high. That up-selling and the high prices they charge for simple things like an air cabin filter and engine filter will have me go elsewhere when it comes time to get my truck serviced again.

Nice dealer, good service

They work hard to get you what you want

I had a great experience with our salesman Marcus LeaL Very knowledgeable and very nice young man, the prices of my Tacoma was excellent whould definitely buy from him again!

Called before I came and told them what I wanted. They surpassed my expectations. Highly recommend talk to Miguel he is awesome. Definitely coming back

We went to the dealer wanting to look at and learn more about their Rav 4’s. Our sales associate Eduardo A. met with us and showed us all the used Rav 4’s on the lot (they didn’t have any new ones as they are hard to come by these days). We got a good sense of which style we liked and he showed us the new models and color options online. We asked him to please contact us if our specific model with interior and exterior color choice was going to be shipped to them anytime soon. He contacted us about a month later to let us know the model/color we wanted was due to arrive in 45 days. He kept in contact with us and it ended up arriving in about 30 days. We met with him to fill out the paperwork (which was somewhat of a lengthy process) but we took the car home a few hours later. We had a very great experience all around and Eduardo was very professional!

Great place definitely recommend if you’re buying a car.

Incredibly helpful service both when I called and visited in person. When looking for a car there was a wait but Ramon kept and eye out for me and called me as soon as there was a car available and the car I got was already pre sold but the owner pulled out. He immediately called to see if I was interested and helped me get the quotes and all the information so I could make the decision and purchase the car. (Ramon sold the car to us within 4 hours, one of the quickest sales he’s ever made!) The dealership was helpful in getting all the paperwork sorted in a quick and timely manner and helped me answer any questions about costs and charges and all the things we were signing. The after care was great as well with a small amount of calls checking in and making sure everything was driving without being persistent and frustrating. A huge thank you to Ramon and the team over at Autonation Winter Park. The car is great and the team is amazing!

I love my Toyota RAV4 !! I will continue buying cars from this dealer. Maintenance service is amazing too. thank you

I made the best choice when I bought my car from the Toyota of Winter park. the service is fast and efficient! Thanks

I haven't even purchased a car yet, but I have been working with Elissa Bernadin and to say she has been amazing. She has been so transparent. She showed me what my car was worth, interest rate, and monthly payment. She gave her honest opinion about my choices. When I realized what I thought I wanted and what I could actually afford was different. She took the time to help me find what I needed. She showed me all the options for the vehicle and the financial breakdown. Not only was the car what I realized I wanted it was what I needed. I went somewhere else and they did not have the same transparency. They did not show me my interest rate, tell me who my loan would be finance through, or give me a payment I desired. I will never buy a car from anyone else. I have learned a valuable lesson; when you find a car sales me that is upfront, honest, transparent, and available to you - don't go anywhere else. She has even made herself available to me and my family during this process. I can't wait to drive my new car. Thanks Elissa.

The techs were personable and paid attention to detail. Thanks Michael!

We took our car in for a drop off appointment. It took 30 min just waiting in the car line to drop it off. Other than the long wait to drop it off they did a great job. I would have stayed if I knew it was less than an hour.

We went in twenty minutes before the dealer closed to make sure the website showed accurate inventory. Low and behold all the vehicles we were interested in were actually on the lot. I made a decision in about twenty seconds, went in and made a deal. The finance department had to stay late. Mr. Dutta (sorry about the spelling) stayed late and made sure we were happy. Excellent Friendly Service

I just purchased a pre-owned late model Lexus GS from this dealership, and I have to say that I have never been treated better by any dealership in my life! I typical buy a new car every 2 to 3 years and I am 48 years old, so I have a considerable amount of experience. The GM, Nick was very friendly and helpful, he put me in touch with a sales manager named Erkan, and he went so far above and beyond to make sure I got a car that I loved and that it was a perfect fit for me. I do not think that he normally would handle a regular sale like mine, but he made himself available to me and really just exceeded my expectations in every way. My partner and I have been servicing my partners Camry here for years, so I already knew I liked their service department (Kory Johnson takes good care of us), but I have to say that the purchasing experience was just as amazing. Luis was my finance guy and he made sure I got a great APR and agreeable payments. Thank you again, to all of you! This dealership has a customer for life!

The experience was amazing ! A team work that makes the difference. Particularly Mateo ! He been 12 years making the difference with an excellent customer service. Also Luis and Conde find the way to offer the best deals. If you need a car please visit them they will find what you really need. La experiencia en AutoNation fue espectacular. Un equipo de trabajo comprometido en buscar las mejores alternativas y mejores ofertas. Estuve bajo el servicio de Mateo quien se encargó de buscarme todas las alternativas. Lleva 12 años y lo más que me impresionó fue la honestidad ofreciéndome la alternativa que más me beneficiaba. También el servicio de Luis el supervisor y el Sr. Conde. Estoy súper contenta con mi compra y lo recomiendo 💯 por ciento.

I bought a Camry through Miquel with Internet sales. Fast process. Good pricing. No stress. Honesty at work.

They always do a good job in a timely manner. They let you know what maintenance is coming up and needed but do not hard-sell you on Getting It Done Now!

I just bought a new Corolla from this location. From the moment I called and Sohail Sahebi picked up the phone I knew God had blessed me with the right salesman. He was honest, straightforward, friendly, and he steered me in the right direction. He has a customer for life. I can honestly say I met my first sales manager, Jesus E. Rubio, that didn't try to push anything I didn't want and took care of ALL of my financial needs. I'm so glad I called this dealership and I look forward to doing business with them in the future.

great job all the time. discussed well what’s needed to my car. above all there’s always discounts & their waiting lobby is great , movie theater & free coffee. they lost rhe popcorn which was my fave. work done is superior!!!!

they care about your business even if it takes a little longer hahaha they do the job right that's all that matters thank you

I am a service advisor and ex warranty admin at another Toyota dealer. Our mutual customer was stranded at your dealer with a bad battery. The customer told the service advisor he had 100% battery coverage covered by Toyota because he purchaed a truestart battery less than 2 years ago. Instead of the service advisor looking at the vehicle service history to obtain the ro number, mileage, and date of the original battery purchase...he told the customer he cant warranty the battery without the original receipt. We attempted emailing and calling your service advisors and service manager for HOURS attempting to get anyone on the phone so I could give them the warranty information. Instead, the BDC simply tranferred us to voicemail several times, refused to allow us to hold for an advisor or a manager even after letting them know we are with Toyota and we have a stranded customer there. I had to leave my own customers and call from my personal phone because I had been transferred soo many times and was getting no where... I finally left a message with Faviola for any service advisor or service manager to call. that was over 30 min ago. I am sick to the stomach at how your dealer treats customers and their lack of knowledge on a simple battery warranty. Furthermore, I had to take time away from my drive to do the work your service advisors should have already taken care of. Ive worked for 5 Toyota dealers nationwide and this is the first time I have ever come across such negligence. I will update my review once I find out if our mutual customer was properly taken care of. Furthermore, the customer has been advised to reach out to Toyota customer care.

Awesome experience! My family only buys Toyota. This is an excellent place to get one. Friendly staff, no pressure, competent finance department. We have purchased three vehicles here in the past two years.

I purchased my new Camry through AutoNation winter park online services. It was a pleasant experience. The online sales representative Leo was great to work with. The purchase agreement online held true when I arrived in person to finish the deal and pick up the vehicle. My time at the dealership was brief but very comfortable and everything about the agreement and the purchase was thoroughly discussed. I was very pleased with the whole process with AutoNation of winter park

Outstanding buying experience with AutoNation winter Park. My sales professional Mr. Alian Barrera was exceptional and very knowledgeable of the car I purchase. Overall, a great price on a quality Corolla Hybrid.

The best experience ever. True to their words, they finished my car in 1 hour

Great service team! Easy to make appointment and appointment right on time.

I had the most great car buying experience thanks to Auto Nation Toyota Winter Park. Matthew Adkins my salesperson was very knowledgeable and courteous and made sure he explained everything I needed to know about my new vehicle his customer service skills was awesome made my decision very easy. I absolutely love my new 2022 Toyota CHR I will always shop with Toyota and recommend friends and family to such a great company for their car shopping needs. Thank you Auto Nation Toyota Winter Park.

The sales and finance staff (Ernesto, Mario, and Luis) were very friendly, helpful, and diligent. They made sure we were comfortable and satisfied throughout the entire process. I would highly recommend this dealership

Great experience and excellent costumer service

100% recomendado, la atención del vendedor y la del manager fueron rápidas y excelentes, la atención personalizada es inigualable

Since I started coming here I loved the service and attention I was given. after a few visits I still go because the full service never faultered. I will continue to go as happy as I am about my car. I love my Toyota.

100% Recomiendo el servicio, la atención del vendedor y el financista Andri Barrera fueron excelentes, muy profesionales, amables, colaboradores, todo el proceso se hizo de manera agradable.

Not pleased with service dept. Very frustrating experience. I do not live in Orlando but my son is in college there. He needed a recall repair and a new tire on a fairly new Taris. I called to set appointment and scheduled the cars 2nd complitmentary oil change while there. I personally verified this with them last fall when I was there and got the first oil change. Which by the way was an excellent experience. I set appt and explained that I would be paying for tire and left my contact info. Once my son dropped off car I never heard from them. So I called. Or should I say attempted. I could not get ANYONE to help me pay the bill! No one could help me! And no-one would return my call. I called numerous times and I believe the folks answering the phones were getting frustrated with service dept too. They were helpful with me though. They knew tat I was simply wanting to pay. My son would be picking the car up soon and would need to drive to school. It took 2 1/2 hours to get someone! This caused me to miss a meeting I had planned as well. I left messages with 3 different voiemail accounts. Each time giving my personal contact info and asking for someone to call as soon as possible because I had a meeting planned. Then they tried to charge for the oil change. I explained that this is his 2nd oil change but they claimed they could not find record of it. I was getting agitated by this point. Only after I got stern with them did they finally discover I was right. I called to PAY them money! You would think some one would take my payment. Right? But then they tried to overcharge me $170! And that took over 2 and a half hours. So was I a bit upset? Yes! While I did raise my voice I never yelled or cussed! I do have a right to vent about the frustration they were causing right? He got frustrated too and started getting defensive. Yet he said to me that I needed to relax. Now that made me mad. Treating me as if I was the one with a problem. When I responded that perhaps he relax and just simply listen to my complaint he hung up on me! NOT perfessional. I felt I had a very good reason to be upset and he needs to learn to listen when a customer is upset. Absolutely awful service. Don't send a college student there by themself. May very well get taken advantage of. NOT A GOOD EXPERIENCE!

Excelente services, professional people 100% confiable

Excelente atención personal muy bien calificado son los mejores

I had an appointment and went in for a oil change. Service department was very professional. They were very busy but I was in and out as expected.

Went there for a recall notice. I set my appointment for the weekend and they told me that they would call me if the parts aren’t available for the recall repair. Never got a call. I showed up on Saturday for my 10:15am appointment and the line of cars were stretched out to the road. It took 45 minutes to get checked in, even though I had an appointment. I left them my car and a few hours later they called me and told me they couldn’t do the repair because they don’t have what they need for the recall repair. Complete waste of my day all because they could’t do the very basics of customer service!

La mejor! El servicio es excelente! Muy buen trato,la recomiendo 💯

Excelente atencion y recomendaciones 👍👍👍

I bought four cars from them and they always take fantastic care of them

La mejor experiencia se vive en AutoNation Toyota Winter Park 👍🏻

Great car buying experience, my salesman Marco Rincon and his sales manager Tony rock!

Los mejores, Eduardo Abreu Mayol gracias por el excelente trato que nos brindaste por aclarar todas las dudas y hacer de esta una experiencia única! 💕 recomendado al 100% tanto el vendedor como el Dealer 👍

Hicimos la visita mi esposo y yo el sábado pasado al llegar al lugar en el parqueo ya fuimos atendidos por un representante de nuestro país República Dominicana factor que influye mucho en la mente de las personas me refiero al joven Gabriel Padilla el mismo nos trato cordialmente y nos explico todo el proceso nos dio la Bienvenida al concesionario y se identificó con nuestras raíces muy profesional en su trabajo, eso nos hizo sentir cómodos además de que ya veníamos interesados en el negocio sinceramente lo recomendamos para hacer su compra no dude en visitar Autonation Toyota Winter Park Orlando Fl muchas Gracias a otras personas que también formaron parte del proceso

I purchased my car new off the lot in 2015 and have only ever had it serviced there. The waits can sometimes be long but the fact that they have a cafe, movie theater, and free popcorn makes the time fly so fast. By time my car is ready I don’t want to leave 😂. Thank you for the exceptional service every time!!!!!!

service was great just long wait but that is normal on any dealership

Victor and Mike's attention was excellent, everything was easy, simple and they did everything possible until they helped me. fully recommended

Tire rotation was not explained as a cost item I could have had this done for free at pep boys and some items said as needed were. Possibly not necessary

I have had great experience with AutoNation .. I went for a recent service and my car was done within the hour. Everyone is really nice and attentive. I definitely recommend to anyone looking for a car

Best price and highly recommend Elissa

Excelente servicio! Muy amables

Great sales group and I love the life time power train warranty

Excelente Atencion y total transparecia !00% recomendables

Awsome service in all departments

excelente atención muy amables y atentos .

I went to change the oil on 03/11/2022 for my Toyota Camry I had an appoitment at 11:00 AM , Christina was the person that help me out to register my car, she was nice, I waited for 2 hour and half and I went to talked to her,She was busy and waited for Half and hour for her and someone asked what I was waiting for and I tod him my car only need an oil change , he went to look for my car and it was not even near to be done. I told him to bring my car and I left the dealer at 2 PM and no one care that place is a mess, no one know what they are doing.They did not change the oil, I called the service manager and still waiting for him to call me back. Terrible service.

We went to Autonation Toyota in Winter Park in the hopes of getting a car for our daughter before she leaves for college. Most of you will know that this is a very difficult time to find cars. Luckily we met Ramon Velasquez. He should win salesperson of the century award. Other dealerships we went, we felt that we were burdening the employees but finding Ramon was a “Disney-like” experience. We can’t say thank you enough. Autonation is also one of very few dealerships who don’t mark up their prices. We paid MSRP.

Super atentos, cordiales y siempre te ofrecen lo mejor de lo mejor.

We recently purchased a new car at AutoNation Toyota of Winter Park. The sales team was wonderful to work with. They communicated swiftly and clearly to answer our questions and helped us find the right car for our needs. We had to visit the service department right away, (garbage can vs. side mirror!), and the team was very kind and was able to resolve the issue quickly. We are still waiting on a seat cover repair, but I’m sure that will be taken care of in short order. Thanks for your help!

I recently moved to Central Florida and needed routine maintenance for my Rav4. I made an appointment with AutoNation due to closeness to my home. When I first arrived was worried that I would be waiting for a long time as there were many vehicles pulling in for service. I was told “an hour or less” but didn’t think that would happen. As promised my service was done in an hour, even washed my car!! I am glad I have found this dealer and will be coming back as needed!!

It was a excellent work from the team of Edmundo, Adonis and Jessica to help me out in all they could to make the sale happened. Excellent attention, respectful, honest, helpful, knowledgeable, etc.. Will come again to deal with them. Thanks to all of them for all the good job they did.

I have been shopping for a new to me truck or van for 3 months now, let me tell you, I have never heard of AutoNation before but I am sure glad I now do! I have been referring everyone I talk to AutoNation after my AMAZING white-glove treatment! My Salesman Sohail S. went above and beyond to locate a Dodge Grand Caravan at a sister store after I called about a van that I found on Capital One Auto Navigator that was recently sold and Cap One was not updated yet. He told me about this van he found at another AutoNation location and had it brought up to the Winter Park Toyota store the next morning. We met and took it for a test drive and it was EXACTLY what I was looking for in immaculate condition. The Finance Manager Tonia H. was simply amazing to me! Both Sohail & Tonia made this experience White Glove Treatment! I was only buying a used $16,000 Dodge Grand Caravan but you would have thought I was buying a $100k vehicle! I have NEVER had such an amazing experience with a Dealership in my life! I was given a Firehouse Sub while I waited for Tonia to write up my financing, other dealerships had me sitting around for 4-5 hours and not even offered a water, let alone lunch or dinner. The ENTIRE experience was amazing and I can't thank these two enough for their professionalism after experiencing so many bad dealerships in my hunt for a used car in this crazy market! I LOVE my 2015 Dodge Grand Caravan, and I can not thank Sohail and Tonia ENOUGH for such white-glove treatment! THANK YOU!! I HIGHLY recommend Sohail and Tonia at Winter Park AutoNation! ~Heather B.

I was impressed by the way they informed me about everything that was to happen. They also gave me an idea about the cost. I plan on bringing my car back for all my service needs.

They all work as team I feel very helpful when you ask a question and they kept me updated on my vechile status would recommend them to anyone for the work they do they even wash your car 🚗

I hadn't had a vehicle in 12 years, had a limited budget and not the best credit. I really didn't think I was going to get a vehicle. However, they placed me in one! One within my budget, and something much nicer than I ever expected possible, and with a decent rate. The bathrooms are clean, they offer free hot beverages, a large waiting area, a food counter, and the staff are all super friendly and helpful. I will be honest, I'm a bit high strung and freak out easily. That said, they have been wonderful in helping me with any issue that arises. They have a large selection of vehicles, ranging in all prices, sizes, years, etc.

Great experience all around. Quick and helpful service. will definitely do business with them again

Service, Jerry Zarsadias always gives me excellent service. I recently had my 2017 Camry se serviced there and Jerry was ready to greet me as soon as i arrived. I enjoyed the coffee as a treat and my Camry’s service was finished quickly. I will always use Jerry as my service advisor.

I want to give a huge thank you to Jose Rodriguez and Jesus Crespo on their exemplary service! My husband and I had come in to purchase a RAV4 and they were hands down the most helpful people I’ve ever experienced in the car industry! We are now new owners of a preloved 2021 RAV4 and I couldn’t be any happier! Thank you both so much for your wonderful customer service! We will be returning for our next vehicle purchase. 😁

Recently visited for my final maintenance visit on my second vehicle from Toyota Autonation in Winter Park. Very smooth out in less than an hour and car wash too!!

Excellent care!! Our service guy is Brandon and he takes really good care of making sure we understand all about our service!!

I must confess that surely she is a skilled professional trader and the best among all, as her clients all said, I saw so many positive reviews about Mrs Cathy Frederick, and she managed my account after I Invested $1000 and got a successful withdrawal of $10,200 within few days of my investment, "It always seems impossible until it’s done"., with Mrs Cathy Frederick your hard-earned money is 100% secured/Safe You can contact her via Email: cathyfrederick867@gmail.com WhatsApp +18504466717

Awesome! !! Very prompt,efficient and very friendly.always explain everything.I highly recommend you come to this location.

Awesome Staff and professional service during my service visit for my Tacoma Truck! Highly recommend this dealership for service needs or your next purchase. Outstanding Service Department Staff! Dr. Mitch Customer

Salesman very knowledgable and informed and helpful. Finance guy very patient and knowledgeable and saved us some money. Closing document lady excellent attitude for so late at night. No gimmicks, pressure or hassle!!

Extremely welcoming the moment I walked in. Got straight to work after asking a couple of questions about what brought me in. Great employees all across the board.

😍I had a wonderful experience buying a car at AutoNation Toyota Winter Park. They have a wide selection of cars to choose from, and reasonable pricing. Their sales reps Mr. Angelo and staff are super friendly and eager to please.

Ek vendedor fue bien amable Excelente atención y asesoría, ellos cubrieron mis necesidades y me presentaron diferentes alternativas, fue sencillo hacer la negociación, los recomiendo

I had a wonderful experience buying a car at AutoNation Toyota Winter Park. They have a wide selection of cars to choose from, and reasonable pricing. Their sales reps and staff are super friendly and eager to please.

5 stars !! If you need your first or second car that’s the best place that you can go!

I recently went on Wednesday 3/09 and purchased a brand new 2022 Toyota Camry SE. Luis Pirela was absolutely amazing! He was so nice didn’t rush me and didn’t just tell me anything to buy. He answered all my questions and was so so helpful. The CFS manager Michael Marcinowski was absolutely amazing. Dealing with the financial aspect of things can be very overwhelming and so much information and he handled everything with grace and treated me as if he was taking to one of his own kids. He was honest and truthful and I got such a great interest rate and payment which all fit within my budget. I will forever recommend people to these two men and if I ever have to come again it will definitely be here. I am so happy with my new car and the experience!

Donde la experiencia de la compra de tu auto será unica!!! Te llevan de la mano hasta poder encontrar el auto perfecto para ti!

It was great … I recommend your service in this dealer!!!

amazing customer service in the service department

Highly professional, very reliable, super polite and quick quality results!

Great customer service!! Was out in less then an hour.

Very honest upfront dealer No unethical dealer fees, they will sell you the car for MSRP or better. I will only buy Toyotas from them, even if I have to wait Vehicle was offered and sold extremely fast given the current shortage Staff was helpful, respectful, and honest. No Nonsense

100% recommended the dealer, especially the qualified and highly experienced sales staff, in advance I thank the attention and professionalism of Juan Moreno for making us feel as if it were our home and for his high level of professionalism and guidance in buying and selling of our vehicles Congratulations to the dealer for having this type of qualified people.

Our salesman Edmundo GeaGea was incredibly helpful, attentive and professional. He also, kept us informed when our vehicle arrived. Very pleased with all of Toyota services! Thank you, Edmundo Janet M Correa

I had an appointment for a recall service. Experience could not have been worse if they had tried to make it horrible... maybe that was the plan !

This is my second car from autoNation we love the service and prices we received the first time so when we need a second car we knew exactly where to go . There always there to answer the phone and we love the in house snack bar Thanks for my 🚘 x2 🚙

great service not hiden over prices

I have only used their service department twice so far but I haven’t had any issues. Everyone was nice and friendly. They make sure you know exactly what is going on. When they are finished they txt and call you to let you know your vehicle is ready. Thank you!!!!!

marco rincon the sales person was great but hated the finance team. I feel they are not the most honest people to deal with.Other than that marco rincon made my car buying easy.

Excellent; Great Service & great team.

Very helpful and friendly

Excelente atención al cliente 👍🏽👍🏽👍🏽

Muy agradecida con el vendedor Sr Luis Araque, manager y demás empleados por los que me ayudaron a obtener mi nuevo auto, me encanta el nuevo Rav4 que compre y espero disfrutarlo como todos los Toyota que he tenido en mi vida (77) muchísimas gracias 🙏 Dios los bendiga ❤️

Agradecida con toda la ayudada que me brindaron, siempre de la mano conmigo y buscando la comodidad del cliente… desde el vendedor hasta el financista, incluso hasta el manager 😉

Bad service 3 hours and half to change oil and filter

I don’t recommend this dealer for get used cars, I got one(Corolla 2017) and it come with too many issues , they tags the car like “ready to sell” but is not true, the service is terrible in my first month I needed go back to the service place 4 times they never fixed completely my car, also all the salesman are Spanish speakers or bilingual and in the service nobody told in Spanish is frustrated because I’m a Spanish speaker. Also my one time my brakes don’t response and I reported it in my first month, I supposed it was complete fixed but after my first service for change oil they said “you have you brakes material low” so I have problems with brakes again 2 months later after report my brakes to the services.

Very helpful and professional

Car came even faster than expected. Good communication from the dealership. Overall positive experience.

I love this so much I recommend it to all people

My 2nd car purchase & it was fast and easy I love oh my parents enjoyed it as well ♥️

My salesman, Ramón, was extremely courteous and accommodating. He gave me weekly updates on the status of my new vehicle. He came in on one of his days off when I needed to pick it up.

Made the process simple. Love our new RAV4. Extremely professional dealership. No nonsense….very refreshing…

Eduardo did a good job when reprograming the keys for my Corolla. It was quick and finished before expected.

I took my car to the general service and the employees are kind an very helpful. They explain everything in detail. No extra fees. I’m very satisfied with their service. I liked the coffee service while I waited.

I took my car in for the 20000 service. The shop was very efficient and got me in and out in about an hour. They followed civil protocols as well. The waiting area is very cool and comfortable.

Nunca pensé que la experiencia de comprar un auto en este dealer seria tan desagradable gracias a estos seńores ,que me han hecho perder mi tiempo de 3 dias por nada ,no recomiendo a nadie la compra de un auto con estos seńores y si este concesionario de autos permite que estas cosas pasen con sus clientes pues tampoco se los recomiendo…. Si pudiera darle -5 estrellas se las daria…

Just purchased a new car. The staff were friendly and helpful. I’ll be back for my next car.

Everything is organized Very welcome and helpful

Pase a las 7:30 am para la revisión de 10.000 millas y tarde casi 4 horas esperando mi vehículo

excellent experience and good service very cool

Great service department😀

Good service all staff very polite and kind with cuatomers

Long time customer of 15+ years. Customer service is always excellent. Props to Japhet, always goes a great job of meetings my needs.

I bought my first car from them & the employees are awesome very helpful. They explain everything in detail. Reasonable price with no extra fee. I’m very satisfied with their service.

I went to purchase a vehicle. I knew what I wanted, but also knew what I could afford. I explained it all to Carlos. he found me the perfect vehicle, with payments I can afford, and I couldn't be happier.

Fast, reliable, dependable service. Marco in service was helpful and the other guys as well. Getting ready to purchase my 4th vehicle from there. Great environment and friendly staff.

Alfred and Sal were amazing! Thank yoy guys for a great experience!

This was the quickest and smoothest car buying experience I’ve had. The car I wanted wouldn’t be delivered for 58 days but I wanted to wait and Samy was in near constant contact with me to give me updates. The day of, I was in and out in less than 2 hours driving my new car home. The warm hand off to the finance folks was exceptional and absolutely everything was explained to me. Highly recommend!

Highly recommend you to come to see Tony! Tony was patient and literally spent ALL DAY with me helping me pick out the right car for me and my 2 son's. I am extremely happy with my new 2022 Corolla LE. THANK YOU TONY!

Great people! Great experience!

THE PEOPLE ARE THE BEST WORKERS

My car was completely fixed after my accident. The staff was all profession and friendly

If you're looking for a new car, I highly recommend you start here! There is no comparison to the incredible level of service and genuine kindness that I received here, while looking for my new car. Shout out to "Mateo Guinart" for setting the bar so high on what to expect when buying a car at a dealership. If you're looking to buy a new car, then don't waste your time or patience looking anywhere else. Mateo redefined my perspective on buying a new car and how a smooth car buying experience should be! I am grateful for being blessed with the opportunity to work with him. Thanks Mateo!

Rodney and the entire service staff is alway courteous, professional and timely. They always discuss their service recommendations in detail but are never pushy. I have purchased 3 vehicles at this dealership and service them here as well. I will continue to shop for all of my vehicals at AutoNation Toyota of Winter Park.

Jorvin went to work right away as soon as we stepped onto the lot. He was friendly, knowledgeable, and did everything he could to get me into a new car. He didn't put any pressure on me to spend outside my budget which I greatly appreciated. The Finance Team was also very wonderful and friendly. They beat my bank's offer to get me a low monthly payment with the coverage I desired. Overall, I was extremely impressed and drove away a very happy customer. Buying a new car can be a stressful or difficult process but the team here made it feel almost effortless. Thank you all so much! Yes, there was some waiting involved. They were extremely busy on the day that I went in. They consistently checked back in with me and apologized for the wait. I didn't mind being patient especially since I got everything I needed from them at the end of the day.

El servicio que ustedes brindan es de lo peor, tenía una cita a la 1pm y después de 2 horas me llamaron a decirme que iba a tardar otras 2 horas mas! No les importa el tiempo de los buenos clientes

The whole experience was wonderful. Dealerships tend to get a bad rep, but I have always had honest and professional service at AutoNation Winter Park. Selling my car back to them was such a simple process. Enrique was fantastic as well!

Worst costumer service ever. It’s a waste of time going there. The wait is ridiculous even with the appointment. They don’t want to help you with your warranty and the NEVER returns your calls. I really don’t recommend this place at all.

Samy Alujiely, David Abad, and Emanuel Rosado are arrogant, deceptive, and rude as low life salesman can be. Everyone of them lied and were unethical from start to finish. Buy a car anywhere but here. They seem to have negative reviews removed. This is the second post and I will continue till it stays. Which would lead one to question the positive comments. This is the worst dealership I have ever had the displeasure of dealing with.

Every service specialist has been very attentive and thorough explaining the process and the scheduled maintenance work done to my 2021 hybrid Rav4 XLE or any of my other vehicles. Thank you AutoNation.

Avoid the lies and the scams and avoid this dealership at all costs. They will hold onto your personal information and make unauthorized transactions to your account. They lie about the car history so make sure if you purchase from them that the car is inspected by an outside mechanic. Not a scam company that pays their techs to lie. My whole experience was a wreck and I’ve made sure I’ve told everyone I’ve come into contact with. It’s not worth your money being stolen.

Alfonso (Cabos) was excellent at listening to my preferred features and needs from a vehicle, and helped lead me to the right choice! I was very happy with his honesty and professionalism. Mel in finance was great too. He gave me thorough info on all options available. Both were knowledgeable and kind and got me into a vehicle/financial decision that I’m very happy with. Least stressful car buying experience EVER!! ⭐️⭐️⭐️⭐️⭐️

A professional meeting from all departments to accomplish what I needed

Managers and sales people are a bunch of liars. I came in to see a truck and they magically couldn’t find the keys. So I put a deposit down so they wouldn’t sell it. Sales rep told me to come in next day when he started his shift. I get in ready to close the deal and they tell me the truck has been sold. Even after leaving a deposit

The worse dealer ever, poor customer service. Please don’t do business with William and Jose. These two guys are bad, they are not professional, they are not serious, they will just waste your time and not highly recommend!!!!!!!

They are so thorough,very professional,and a pleasure to work with.

Great people. Great experience!

Y’all’s service prices have gone through the roof since my last visit. Went in for an oil change and coolant flush, just because I didn’t feel like doing it myself. But, after getting changed nearly $300 for that, and quoted another $1000 dollars for additional work y’all wanted to do. I think I’ll service my own vehicle. Who charges $300 an axel for brakes on a Corolla? Nearly $200 for a tune up and nearly the same to bleed the brakes? Come on, I bought all new brake pads, spark plugs, and air filter for less than $250. And I already have brake fluid, a bleed kit and injector flush kit. No way will I continue to pay those exuberant prices when I can do the work myself.

Kind, caring, professional staff in all areas of transaction with great value. I highly recommend AutoNation Toyota in Orlando!

Awesome customer service.

I always feel robbed after very long waits, getting service here. Today was the last straw, after being told a hybrid battery replacement would cost $4000 I arrived to .be told the price was $5300 because they hadn’t told me that the 5 hrs of labor would cost $1000. Doubt the mechanics make $200/hr. Buying and servicing elsewhere

I have been getting my oil changed here since I moved to the area four years ago, first with my Avalon and now my Tundra. the service has got worse and worse. the Advisor Michael Gonzalas bas gotten qorse as well. I pulled in for an oil change this morning and got cbecked in. Then I waited and waited. No one came. All of the cars that were there when I pulled in were gone and cars pulling in after me were almost gone. I requested to talk with Michael and he never came out. UNACCEPTABLE. I just left. Just an oil change, but a faitbful customer lost today.

Thanks to our mechanic Gerry, the best

I had a service/repair done on my 2021 Prius Prime Limited and from the moment I drove onto the lot to the time I left the service was extremely professional and my Service Assistant, Christian Mejia was very knowledgeable, friendly, and helpful. He thoroughly explained every step of the process and how much it would cost. I most strongly recommend Autonation Toyota of Winter Park for any service or repairs you may need completed.

Top dealership I have been to. Had me in and out quickly while on a road trip when I lost AC Highly recommend their whole staff.

AutoNation Toyota of Winter Park is the most amazing car dealership and service center I've ever visited. My partner has been going there for years for sales and service, and now I know why. This is a world unto itself where there are more than enough friendly, hustling employees to answer your every question quickly and thoroughly, whether you've brought your vehicle in for service or are browsing to buy. Seriously, folks, it's amazing. And I can't say enough about Pablo Estupinan, who went the extra mile to get a used car ready for us to test drive. The same goes for manager Tonia and service person Manny! These folks couldn't be nicer if they tried! And the business is open every day of the week 9-9. Talk about CUSTOMER SERVICE! Our one and only complaint (haha) is that our Toyotas are lasting so long that we don't yet need a new one! Our 4Runner has 317,000 miles on it, and our Prius has nearly 200,000. Anyhow, when it IS time to buy again, we'll be headed straight to Auto Nation Toyota Winter Park. You can bet your car payment on that.

Very happy with my purchase. My salesman Douglass was very open, honest and listened to my needs. The dealership delivered exactly what I wanted. 5 stars for my experience.

Great service! Able to work with our needs and budget, the ONLY Toyota dealership we will ever go to! This is the sixth car we bought from them.

I recently purchased a 2021 Toyota Tundra from this dealership. I was charged for window tints and was told that ALL windows were tinted. I prefer my window tints to be darker so i brought my brand new Tundra to a reputable window tinting shop to strip all my window tints than re install darker tints. Upon the the technician doing my window tint job he stated the only windows that were tinted were my two front windows and my rear windows were just privacy glass from the manufacture, so i was charged for something I did not have. Also upon our agreement of the sale I was told I would receive seat covers for my leather seats and that the seat covers would be "nice" and "not tacky looking". While at the dealership prior to taking the truck home I asked to see said seat covers and I was told that the do not have them in stock and would have to order the seat covers. At this point I than asked if i can see a photo of the seat covers or know the brand name and I was told that they were not sure and that they would have the parts manager call me to further assist me due to her being on a lunch break until 4:00pm, mind you this all occurred around 2:00pm. I waited patiently a couple of days for a phone call and nothing so I decided to call the dealerships part manager and email her with no response via phone call or email. At this point I attempted to call the manager, Michael Marcinowski, who worked with me on the deal, with no response also. I than emailed the same manager asking about my window tints where he surprisingly replied with how my window tints were on all windows and came with a lifetime warranty. Once I made the statement in the email about my rear windows not being tinted i NEVER herd from him again, even after multiple calls and voice messages. A day later I call asking to speak with ANY manager regarding this issue, I was told how nobody was available at that moment and someone would call me back. Roughly 1 hour later i received a phone call from a DIFFERENT manager asking me to explain the issue to him,which I did and he stated how he will fix the issue and look into my seat covers BUT completely ignored my window tint problem of being charged for something I did not have. The next day, George, gets a hold of me sending me a photo of the seat covers. These seat covers are VERY tacky looking and appear to not even fit the seats properly in the photos. I stated this to him and he said let me see what I can do with my manager tomorrow and how he will get back to me. Next day roughly 4:00pm i received NOTHING from George so I decided to text him and he told me how it was his day off and he will get with the manager tomorrow and he attempted to call them and they did not answer. At this point Im VERY frustrated and mad at this whole dealership. and now 2 days later ANOTHER manager Dave calls me and leaves a voicemail while im asleep, I call him back and leave a message and STILL no reply. So moral of my review is that I was charged for something I NEVER had on my truck, They say they will order "nice" and "not tacky looking" seat covers but in reality they did and also lastly, how you cannot get a hold of ANYBODY to help you once they sold you a vehicle and they just keep giving you the run around hoping you will just give up and leave them alone. After they made a sale with me I was left in the dark constantly and just given a run around. I would NEVER recommend this dealership to any of my family or friends.

Excellent place, nice attending, very good people.

Manny was prompt courteous and made my service a great experience. While waiting for my vehicle I was looking at a 4Runner. Marielus Burrell assisted me. The one I was looking at was not a preferred color so she researched the same vehicle but in white and has already sent an email with all features. I have purchased 4 vehicles over the years and all were serviced at this location. Great experience. Thank you very much.

First time at this dealership for service and I couldn’t be happier. Super friendly and attentive staff. Special shout-out to Fabian Soto who took the time to talk with me about my vehicle. His professionalism, attention to detail and positive attitude were much appreciated. I would recommend AutoNation Toyota and plan to make it my primary point for service.

Christian was good manager he answered all are questions and concerns he let us now every detail what was going on with the car and how long it would take. Thank you for giving us good customers service. He has a good attitude Thank you

Fabian is always quick to respond when I arrive and provides professional service. Very thorough and addresses my car service needs!

The car is running fine since they replaced the battery and the staff was very helpful however I do have 1 complaint. My key fob was damaged during the appointment and the tape measure that was attached to it was crushed, stepped on maybe. It only cost a few dollars but I was disheartened that that had occurred without acknowledgement from them.

Friendly and knowledgeable crew. We were finished in just a little while. GReat rate o the finance.

Excellent customer service 😊

As a first time buyer at Toyota my experience from day one was extremely Good! Their Customer service was on top of the line. Great job from Marco Rincon ,Jose Rodriguez, Mel Espinosa and Tony. They were the guys that helped us a lot on our first purchase. Everything was smooth. Great job guys. Will definitely recommend Toyota Autonation Winter Park .

Thank you for the excellent customer service and taking care of my vehicle. I feel like you care about me and my family and that is a wonderful quality to have in a business.

El servicio es excelente!!

Overall service was great. Went in for an oil change and was in and out within the hour. I would recommend Autonation Toyota to friends and family. Five star rating!!!

Their service department is great. Fabian always takes care of me and never lets me spend money unnecessary.

Edward in service the guy with the Red Hat was awesome . Toyota is the best Car in the world

Very bad attention from the person who attended me. And the fault for which I was persists. I do not recommend them

Great customer service. It's personal they know me hear..

I will start that i dont like going to dealerships I feel is always a hassle. But i have to say going to this dealership was a great experience. Of course they want to sell a car, that's what they do, but the service in all the departments was great and willing to help you. Very welcoming. Thank you Jose Ponte, Jonathan and Salauddin.

If you go to auto nation at winter park, you should look for Jaeshaun Christopher! He made our purchase so easy. He is so professional, knowledgeable, friendly and will help you for what you are looking for. The car purchase experience has never been this easy. Thank you so much, Jaeshaun!

excellent service, they keep my vehicle in great condition... The team gives me a personal assistant thank

🤩 exelent and efficient service thank you. keep it that way

Douglas and Tonia was very knowledgeable and pleasant. All of my questions was answered and my needs were met.

Everything went well and got me out within the hour. However, the car wash hasn’t worked in at least 8 months and it’s those little things that go a long way. My car had grease finger prints on the back door and hood. A car wash would have felt like they actually cared because they took the extra step for customer service. Lounge is okay, attendants are nice, space is clean. By comparison Toyota in Lake Mary is much nicer and car wash works.

Manny, my service advisor was awesome. He along with one of the mechanics searched under my seats for over an hour to find my key fob. Thank you!

The shuttle service was great, actually Raoul the driver was very professional, and friendly

Fomos bem atendido pelo Sr. José e pelo Sr. Marcos, recomendo a Toyota por ter excelente Veiculos, foi um ótimo negócio ter feito essa transação com a Toyota, estão de parabéns. Muito obrigado.

Found the exact vehicle we wanted

i don't think I received the discount offered in the coupon. the rep knew about it but it's not showing on paperwork

Great service department! Professional and timely!

Came in for a recall/repair and they had me out the door in just over an hour. Thanks guys

I went in for a 5000 mile maintenance service and I was in and out in less than hour on 7/1/2021. Staff was very courteous.

De mal gusto. No hacen bien su trabajo! Fui a el mantenimiento del vehículo correspondiente y adicional un problema con otra parte del vehículo y nunca le hicieron revisión y me la entregaron igual! No los recomiendo lo siento, solo les importa vender y después de eso se lavan las manos!

This AutoNation is usually good with their service and maintenance, although I've had problems before. But I will talk about my most recent visit(s). I went in for my 5k mile maintenance and after they did my work, they said that I needed new rear brakes and I needed new tires. It was rather odd since my car is a 2016 model and I haven't heard a noise that would indicate I needed them changed. When I went home, I checked my tires and they were low, so we replaced them, which when I went in for that (second time there that week), the paper (where they put how much tread you have, and your brake lining) showed the OPPOSITE of what the paper said from a few days ago. Apparently, my brakes were miraculously okay when I went to the AutoNation for the 2nd times that week. I decided to go to Tire Kingdom and do a free brake check and my brakes are PERFECT, I still have thousands of miles to go before I have to change either of them, the rear and front. The fact that you lie to people and on top of that have your employee tell me, "You NEED to change these before your next service because bad things can happen with bad brakes." Trying to scare me. People who don't have parents, guardians or friends to ask about what to do, are constantly being ripped off by this fear the employees and Toyota put into you and thinking you'll die if this one thing, that you don't need, isn't changed. The employees are nice but the fact that they need to invoke fear to sell things, is telling. TLDR; Went in for service, came out with APPARENTLY needing new brakes. Was told by AutoNation employee that I NEEDED to change my brakes or bad things can happen with bad brakes. Went to Tire Kingdom and they told me that my brakes were perfect. Lying to make money is telling especially when some people don't have others for guidance.

Friendly efficient helpful. Thank you

Great service and welcoming atmosphere.

Fantastic friendly staff, done on time with good communication. Thanks Brandon n Rommy

This AutoNation is usually good with their service and maintenance, although I've had problems before. But I will talk about my most recent visit(s). I went in for my 5k mile maintenance and after they did my work, they said that I needed new rear brakes and I needed new tires. It was rather odd since my car is a 2016 model and I haven't heard a noise that would indicate I needed them changed. When I went home, I checked my tires and they were low, so we replaced them, which when I went in for that (second time there that week), the paper (where they put how much tread you have, and your brake lining) showed the OPPOSITE of what the paper said from a few days ago. Apparently, my brakes were miraculously okay when I went to the AutoNation for the 2nd times that week. I decided to go to Tire Kingdom and do a free brake check and my brakes are PERFECT, I still have thousands of miles to go before I have to change either of them, the rear and front. The fact that you lie to people and on top of that have your employee tell me, "You NEED to change these before your next service because bad things can happen with bad brakes." Trying to scare me. People who don't have parents, guardians or friends to ask about what to do, are constantly being ripped off by this fear the employees and Toyota put into you and thinking you'll die if this one thing, that you don't need, isn't changed. The employees are nice but the fact that they need to invoke fear to sell things, is telling. TLDR; Went in for service, came out with APPARENTLY needing new brakes. Was told by AutoNation employee that I NEEDED to change my brakes or bad things can happen with bad brakes. Went to Tire Kingdom and they told me that my brakes were perfect. Lying to make money is telling especially when some people don't have others for guidance.

Excellent sales experience from your sales associate Junuel. Love the opportunity to work with you.

Fue agradable el ambiente dentro del dealer, proveen un ambiente familiar.

Excellent service in a timely matter. vehicle was brought in on a scheduled appointment through app and the time service rep promised it would take was accurate.

This places sucks, all of the services that I had were a nightmare!!

Always a good experience in the service department. I feel like they never try to push me into additional services like I’ve experienced in other places.

I recently brought my 2021 Toyota 4Runner for its 5,000 check-ups. Service was above and beyond as always, Ronney, Jamie, and Brandon all helped me with questions I had, as they did more than requested, Why would anyone go anywhere else, with people like this, Once you learn who is doing what is expected and more. First-Class Treatment without high prices to get this. www.vetsgrowth.com - we report the great.

Overall, a good experience. The salesman and finance representative were courteous and we agreed on a price relatively quickly, however I waited around an hour from the time I agreed to a price before we sat down with the finance rep to sign the paperwork.

Service department is super efficient & they strive to get you in & out in record time without loss of quality.

Nick is great. Always pleasant and professional. I feel he carea about me and my car.

Outstanding job by the entire Auto Nation service team. Thank you !!!

Quick and easy , very nice salesman and finance personnel

great as always the guys at auto nation do a great job and Manny keeps it real.

All great except 4 hours for an oil change and tire rotation is REDONCULOUS!!

Everytime i visit Autonation service, never any disappointment. Always professional, courteous and timely service. Thank you

Maintenance service was satisfactory. Ezra is my service specialist.

Ezra has always given the best customer relationship. Great service & service manager. Keep it up.

Trabajan coordinados y son rápidos cuando tenemos Cita

They are all nice The Only thing is the wait is long But I understand it takes time to look and exam everything in the car Well done job guys

Excellent service provided. I want mention Fabian Soto. He was my service writer and took excellent care of me am my Highlander. Thank you Fabian!!

Customer service was excellent. George our sales person was awesome and attentive. Very well organized and professional. Did not feel pressured at all. They took care of our needs and made the car buying experience enjoyable.

At my home our van wouldn?t start and it was determined not to be the battery. In 2006, I bought my new van at AutoNation Winter Park, and have always had it serviced there. It was suggested that I have my AAA tow it in and they would investigate the issue. Since I trust them, I decided to stay home and wait for them to phone me about what was needed. It was determined to be the starter, and by phone I gave them the go ahead to replace it. It is a relief to have a dealer that you trust, and that way I could make good use of my time at home, rather being in a waiting room at a dealer. I was notified when the repair was completed and I am very satisfied to have my van in top shape again. Everyone was very polite and respectful of me and my time. I highly recommend AutoNation.

Quick service and my repersentative was very nice and polite!

Douglas was phenomenal and went above and beyond for me and my family he even went as far as getting McDonald’s for my son. He was very patient went over all options and made it feel more for us then just another transaction for him.

service was fast. will know how complete in about a week once I see if the intermittent problem is fixed

Henry and Shekhar were amazing!! They are unbelievably nice and extremely hard working!! Ended up battling with the banks and got me a very good interest rate!! I couldn't be happier!!

When making the appointment I was told they would look at my window that is making a clicking noise and the wind is extremely loud on a brand new 2021 car. Once I arrived I was told that since it was a Sunday they did not have a person available to take a look the only technician they had were for oil changes only? Completely wasted my time, I work Monday-Friday, need to set the right expectations with your clients and schedule accordingly

Had an issue with a tire (nail sidewall damage) I purchased in February and was able to get the tire replaced at no charge within less than an hour!

The service (oil change) was quicker than anticipated.

Henry and Shekhar were amazing!! They are unbelievably nice and extremely hard working!! Ended up battling with the banks and got me a very good interest rate!! I couldn't be happier!!

When shopping online for a used SUV the sales personnel that I worked with, Austin P. , Was very professional, courteous, promt with communications, honest, and kind. Even though I ultimately purchased at a different dealership. Austin P. Continued to offer his support if I should need it.

Very pleased with Chris P, great guy. Financing was a breeze.

When making the appointment I was told they would look at my window that is making a clicking noise and the wind is extremely loud on a brand new 2021 car. Once I arrived I was told that since it was a Sunday they did not have a person available to take a look the only technician they had were for oil changes only? Completely wasted my time.

Had appointment for standard interval maintenance. Raz Hosein was professional and courteous as my service manager. Service conducted as promised in less than an hour. Always a pleasant experience at Autonation Toyota at Winter Park!!

I HAD GOOD ASSISTANCE TO BUY THE VEHICLE.THANK YOU

Sal Akhtar was my salesperson and he was awesome. Got me the exact car I wanted. He was recommended to me by a close friend who had been doing business with him for 17 years. Ahmed El Marhi did a great job setting up my car's features and explaining and answering my questions. I look forward to future dealings with everyone there.

If your vehicle need service ask for Advisor Oscar! He is second to none. Professional, courteous and will always keep you informed! Oscar for top shelf service.

I have been to the Service Department many times and all maintenance and oil changes have been done here. My experience with the attendant Edmunds was not good, I took my car because I can hear a noise coming from my front left side of the car (wheel) like an old scratched disc. The car stayed the entire day to be checked at the mechanics, until the morning of the next day, when the attendant confirmed the pick-up at my house at 8 am and only at 9 am after I sent messages and got no answers I had to calling the Service Department to charge a position is that they came to pick me up (business day). Upon arrival I was notified that nothing was found wrong in the car (neither heard noise nor found anything in the car), and was told that the noise was normal when the car was cold (I have had the car for over a year, and it never made the noise it started this past week). I then suggested driving accompanied by the mechanic so that he could hear the noise I was referring to, along the way the mechanic managed to hear one of the noises I was referring to, we returned with the car to the Service Department. While the mechanic was checking the car, Mr. Edmunds came to me and said: - there's nothing wrong with your car, we removed the tire and we didn't see anything, and I need to see, if I don't see it, we have nothing to do. ; when your car comes just jump on it and you can go. Those were the exact words the attendant used on me. To make matters worse I continue with the noises in the car and even more frequent. I felt like I was wrong to want to fix my vehicle at a trusted mechanic. Because from the moment I arrived and started my conversation with him I felt arrogance. In addition, I was charged $134 dollars to have the car checked before any worries about what the real problem was. I hope this feedback can help, and honestly I can't imagine going back to AutoNation to get that kind of customer service and zero solution.

Love my AutoNation family. They are the most trustworthy people in the auto business. They have been taking care of my cars for nine years and they are simply great. If they weren't, I would not still be with them!!

While waiting for your car repair you?re offered free coffee and a movie. Popcorn is gone!

I went in for a 15k service and a fuel pump recall. Great job and quick service

Staff always friendly and welcoming. They keep you informed of what you need in order to keep car in tip too shape. They are honest and let you know if matter can wait or needs done immediately.

Their care and personalized service. Do not oversell repair options.😃

Went for my very first oil change an my rav4 and it was definitely done in les than 45 minutes including all of the check points on the car.

I purchased a new car in 2021. Yesterday was my second scheduled preventative maintenance appointment. Immraaz (Raz) Hosein was my assigned service representative each time. I have only high praise for his and AutoNation's service and attention to detail. Raz provided me with white glove treatment. Yesterday, he met me at the check-in area, wrote up my ticket electronically; he was extremely pleasant and very helpful. Following our discussion of service required, he directed me to the waiting area. Instead of waiting for my car in the waiting area, I decided to wait outside where it was less crowded. When my car was ready, Raz came to find me. We went over all the paperwork outside, thus avoiding the crowded checkout area, and then he personally escorted me to my vehicle and wished me well. He was also kind enough to scheduled my next appointment before I left and sent a text later to confirm it. I've bought or leased Toyotas from AutoNation over the last 20 years. The service I received yesterday was typical, not out of the norm. Thanks, Raz.

Service was good and my personal service rep was great! Keep up the good work, Christina!

Christina was top of the line customer service two times in a weeks time in my book. I would definitely recommend

We have always had good service every time we brought in a vehicle.

Fast service and addressed all my concerns, facilities are clean and following social distance protocol. Staff was attentive and friendly

Mannie, my service rep was GREAT! The courtesy van driver was also great!

Good costumer service, people are very kind. Every employee try to help you with pleasure.

I always have a great experience at AutoNation Toyota in Winter Park. Ezra has been my advisor for years and I trust him completely.

Excelente atención y servicio de Marco rincón 100% recomendado muy bien todo y sales manejando, muchas gracias

They are the best... Yanuel did an awesome job all the way through the process, even above and beyond my expectations. Can't be more satisfied with Autonation.

I bought my Camry at Auto Nation Toyota in November 2018 and have taken it back for routine maintenance (and a vehicle recall for fuel pump replacement) ever since. I?m always happy with service. Everyone is friendly and helpful.

The service department is great and competitive in price with independent shops. I trust them for all mechanical work and oil changes done on my 2 Toyotas since I moved to Orlando in 2008. The Service Advisors keep me informed and always find coupons to lower the cost. They are the best in all of Orlando and keep my 2005 Tacoma and 2010 Prius in perfect condition!

We took our Prius in for standard check and the folks there did a great job AGAIN! We are on our 3rd Prius from them and have always had great service. Before , during and after the sale! 👍

Easy in and easy out getting service here.

MULTIPLE VISITS AND THE PROBLEM HAS NOT BEEN RESOLVED

I had my 2017 Toyota Corolla iM for almost two years and I?ve been getting all the services (oil change) at AutoNation Toyota of Winter Park. Their service Dept is top notch. I had a wheel bearing that went bad. Their service department manager (Stuart) went above and beyond to get it done through Toyota?s warranty. One of the best service departments I?ve ever been to and also huge thanks to Toyota of North America for honoring the warranty without a hazle.

You guys keep asking for a review so I’ll put one. This dealership has been awful. I have complained to the dealership and Toyota but no one cares. Between myself and my bf we have new cars we bought at Mazda and Chevy and they have wonderful customer service. We have had a bad experience at Toyota since day 1 here, when I went with my son to buy his first car.. a brand new 2021 Toyota Corolla. We spent hours there, they tried to trick us into the extra warranty by adding on additional months, saying the internet was down and they were gonna “help us out”, and give us that.. which wasn’t free, so nothing given. In fact, they don’t even give you floor mats unless you pay the additional fee, I forget how much , but over $500, yet they list in the required 5,000 mile check that they check and adjust floor mats. I gave up on the fight for floor mats after realizing they weren’t in the trunk, like other dealerships, and no one there bothered to even call me back. We then found out that the tpms was installed incorrectly in the car, when we got a nail in it. It was showing low air in the wrong tire. I called and they gave me the run around, finally the adviser said he would have them reset it , it would be quick and he agreed to patch it for free, for our trouble. Ok good, except when my son got there, the adviser was out that day, and they knew nothing of the agreement and said it would be $30 something. It took over 2 hours, and then they told my son it couldn’t be patched. They had to order a new tire and would call him in 2-3 days. 2weeks later... still no call . Go somewhere else. Seminole Toyota is better. Stay away from here. They don’t care about the customer, atleast not us.!!!

My family and I recently visited AutoNation. They provided excellent service and were able to find two vehicles for my daughter and I. We love Toyota! Thank you for all of your help!

Great service. Have purchased six cars here. Never been disappointed. Thanks to Rodney, Ben, Luis, and Magoo!

Excellent service , got a courtesy car dropping off me at my work place , and didn?t take 5 mins to process to pick up my car after service

Everything was very good but they forgot to replace wiper blades.

Nice staff and service that I?m very comfortable with ??

Jaeshaun is the Sales Associate to sell you a car. He was extremely knowledgeable, answered every question in detail and was a "no pressure" type of demeanor. We thoroughly enjoyed our buying experience - we did not expect to buy a car yesterday....but we have a new car. Pedro was also extraordinary in the Finance office - extremely personable and pleasant to deal with. Great job - the GM should be proud of the excellent customer service provided. Bottom line - ask for Jaeshaun and then Pedro!

It was awesome ,everything was quick according to plan

Excellent and fast service, I had a recall and they solved it in just one day