Michael Gonzalez did a fantistic job helping me with my highlander!

Great customer service all around. Friendly and courteous service writers and all other staff.

Danilo was excellent and very personal. Process when very smooth.

Very prompt and courteous service; made a phone appointment in 2 min., pulled into service bay and was met within a minute; decided to wait in the on-site movie theater, enjoyed free popcorn, and before the movie ended (less than two hours) was told all was finished--and that included oil change, tire rotation, wheel alignment, and removal of carbon buildup! Good experience overall!

I would like to appreciate the professionalism, knowledge and highest quality of customer service provided by Marcus Leal at the AutoNation Toyota in Winter Park for my car purchase/lease yesterday. In my personal experience, I hate going into a dealership to hear the sales speech. I avoided doing this for many months even though we needed to buy a car. With Marcus Leal, my experience was completely different and I am blown away in how helpful he was. He was not a "regular" sales person, he was extraordinary and I cannot believe I waited this long to buy my car with him. Mind you, yesterday was not he first time I contacted him. I inquired many other times before, and he was always prompt in responding, polite and always had a smile in his face, regardless if I purchased the vehicle or not, he always treated me as a valuable customer. Not only he was extremely helpful and quick in responding to my inquiries, he was able to answer every single one of my questions in a timely manner. When Toyota advertised the special on a truck I wanted to buy for my husband, I contacted him again, and I was very impressed with proactiveness. He came to my house with the new truck in the color I chose, the paperwork was processed promptly and in less than 1 hour I had the keys to my brand new vehicle without leaving the comfort of my house! I am extremely pleased with this "car purchase experience" - Thank you Auto Nation Toyota for hiring such great professionals and to educate them to see us a valued customers. I appreciate also Tony Gaga who handled the financial aspect of the purchase - He also provided the greatest service and with an great smile at his face. He was also prompt and knowledgeable in his area. Thank You again!

The customer service was outstanding and highly recommend this dealer.

2020Corolla se Noisy car Poor interior plastic and rubber of the car Poor service, they just wanted to sell expensive accessories and insurances. Workers very rude and clumsy.

Great service and very friendly people

They got me in and out quickly and very professionaly

My shopping experience at Auto Nation was very pleasant because at all times they gave me a treatment according to my needs and providing me with all the accessories and a good explanation about the vehicle that I could choose to buy, they offer a good guarantee and free service coverage for vehicle maintenance .

Very helpful and friendly staff. The waiting time was appropriate for the service and repair work.

Competent and efficient and caring! They called me on the phone to tell me when the work was complete because of this Coronavirus thing, I had to change plans and have a friend take me home. They were agreeable to my plans.

I had a great experience upgrading my RAV4 2013 to a 2020 RAV4 xle. Junuel Tejada, my salesman, treated me as family such as Luis Medina & Jean Conde. I recommend it to anyone who needs to upgrade their vehicle or just to get something to move around in please visit Autonation Toyota in winter park and ask for Junuel Tejada!!

We have been customers of Toyota for 4 years now and every experience has been great! Their customer service is exceptional and their sales reps take the time to listen to what you want and can afford. Their services and parts department is great too, we always have great experiences. Santos always works with us and we feel like he is family! Rolando helped us purchase our last car here and we loved working with him as well. We were able to buy a truck that we never thought we'd be able to get. Thanks Toyota for working with us!

Muy atentos con sus clientes y te dan la mejor alternativa. El vendedor Eric Morales, es excelente y nos ayudó con lo que estábamos buscando. Muy satisfecha. Gracias

great advisors sales and service are great. service dept gets you in and out. have nothing to say but autonation is great.

No pressure they give my time to think excellent customer service thank antonio biffa who was my sales consultan recommended 100%

Easy process and great customer service! I was quickly greeted and sat at the waiting area until the car was ready. Checkout was a breeze. I never dread going to Toyota of Winter Park.

Service is excellent, diagnosis of car and solve the problem

Was in and out very quickly. Everyone was very professional would recommend my friends

Friendly staff and great maintenance service.

Great service every single time. I go to the dealership can’t complain at all.

Michael Gonzalez was extremely helpful, I was only charged for sanitizing , but will be back next month for an oil change per Michael?s suggestion with another grade of oil.

Very satisfied with the service and will come the visit

Spectacular customer service. Service is completed in a timely fashion. Shuttle service is a big help

Will be back for maintenance thanks to the crew

Very LONG waiting time. Other than that, everything was great.

Excellent service great atmosphere, popcorn and a movie room, can’t beat that

Very friendly and helpful employees

Expert service. Reasonable prices. Comfortable, friendly customer waiting area.

I had an excellent service loved the way I was treated and the offers I got.

Cristina Rivera was very helpful. The did the work on time. Great experience! Thank you. 😀

Good and fast 10K mile service.

I had an outstandling experience during and after my purchase. My sales associate Edmundo Anzola was very authenic and on point. You need more sales associate like him. He goes out of his way to make sure he finds the right car for you and the monthly payments that fits your budget. I am definitely recommending Autonation to all my friends. Later after my purchase Edmundo helped me set up my appointment with Raphael to get my windows tinted. Raphael was awesome great service. I love my tints!!!!!!Thank you both for a wonderful exiperence !!!!!!!!

Great service. They even washed my car at the end.

My service advisor Christian Mejia was prompt in meeting me at the service drive. I had scheduled an appt.., for the 1st service visit. When my vehicle was ready, he walked me to the cashiers office and explained what was done during this visit, and let me know when I should come in for the next Service, also walked me to where they would be bringing my car after a courtesy wash. Overall a good service experience. Thank you.

A very special thanks to Adrian for going beyond servicing my camry. When i arrived i told him the services that were needed and also that a special ring that i had given to my significant other was accidentally dropped between the seat and console, that i wasn't able to find. After several attempts while servicing my car, he and the technician came out in the waiting area with great news. They found the ring. My significant other was so emotional that they found this ring, tears came to her eyes. She was so happy. Thank you Adrian and his technician for going that extra extra mile! It was so much appreciated!

Excellent fast service. Staff provide updates while I waited.

BOBBY GOBIN very good service tech. Helpful, honest & explains things in an easy to understand way. - M.Sinert

very courteous, fast, good service

Ezra is a great resource i only use him for all service on both our Toyotas

christian mejias is one of the best and knows how to explain all the work that is being done to the car

Great Service Facility. Initial purchase from this dealership was not as pleasant.

I bring both of my Toyotas here; My IM and My Corolla. They have always done a great job with fixing/maintaining my cars-it's the after care that gets me upset. This past service I was asked if I wanted to get my car "washed" - which I though was going to be a full wash/dry. Instead they squirted my car down with a hose and gave my car back to me. That's right-no soap, no drying, no wheel care, no nothing. I watched all of it gone down in front of me. The wash operation there is terrible. I got my car back dirtier than when I brought it there-how does that even happen? I didn't bother telling the service advisor because most of those guys don't care after you paid. I think I might start going to the Toyota dealership done the road from now.

My service advisor - Oscar - Superior customer service. Wonderful to have as an advisor who you can count on. Nice to have and advisor who is familiar with me.

Outstanding service - friendly, not pushy at all. We came in just to see what might be available, anticipating probably costly repairs on our vehicle. We really had no idea what we wanted, other than a few "must-haves" & had NO intention of leaving with a different car on that day. But, we did, and it's perfect & we love it! Every aspect was seamless & pretty quick. From test-driving a RAV=4 & a 2020 Camry, to selecting our vehicle...to the financial arrangements...to cleaning out our vehicle (a big job - it was a mess) to presenting us with our new car, gassed-up & sparkling.

I drive a lot so my 5000 check comes about 10 times a year. I love the service department. The people are wonderful. The only problem is that every time I go on for service, someone calls me during my wait to try to sell me a car. They interrupt whatever I am doing. I will tell them when I want to buy a car. I have bought my last two cars here because of the super service!

Mr. Zarsadias is excellent.. very knowledgeable and honest.

The best service I have ever received from all dealerships I have ever been to either for myself or someone else.

(Translated by Google) Bad attention the reason is that I did not buy my car in that place and it turns out that in the toyota of the I4 they received me super well (Original) Mala atención el motivo es que no compre mi carro en ese sitio y resulta que en la toyota de la I4 me lo recibieron super bien

Great service and friendly staff. Robert Gobin was helpful, informative and friendly. I will continue to bring my car to this Autonation location for years to come.

Excelente atención y experiencia en la Materia vehicular

Warm and welcoming. The service person was very kind, caring and he tried to get answers to my question.

I took my vehicle in for repair work and my Service Advisor was Matthew Haddad. Matthew was very professional and worked with me to get my Toyota Tundra CrewMax taken care of. I would highly recommend AutoNation Toyota and ask for Matthew.

Rodney helped me with my recall appointment. He walked me through what to expect and then call me throughout the day with updates. It was one of the smoothest appointments I've had so far.

Oscar at AutoNation in Orlando is the best. Would highly recommend him to anyone that comes in to have their car serviced.

Great costumer service during and after we got air car

after a rocky start with sales department, service manager Stewart really stepped up in offering to take care of the concerns that I'd been left with. He is extremely easy to talk to, and I can tell he was genuinely interested in helping me. His professionalism and attitude is what will have me return as a regular customer.

My experience with you was spectacular, I loved the professional attention you gave me, and the agent who served me rolling I give you a 100 for the nice treatment you gave us, and happy for this beautiful gift that I have given my Toyotta Camry 2020

Good experience with shorter waiting time. The service manager came by to give me a review on what my car needs for services, explained how it works, and got it done quicker than I expected. Good job. Thanks.

The service was great . They gave me all the information I needed and it was fast

Great experience they even help me with other issues and help me get a better price

Everyone that help me went above and beyond, it was the BEST car buying purchase I every had. and got a great deal on top of that. All other dealers need to take note!!

My car did service on 2019, my car has some clunking almost one year on 2019 , first time I told them there’s a clunking ,they said they can’t find , I told them several time they told me they can’t find it, after almost one year, the clunking was more and more noises, they told me that’s the bearing problem, I need pay $1000.00 to fix it , so I checked on YouTube it said that is the swinging bar problem, it just need fasten the screw , the screw was loosened. They just leave the problem more and more worse , then they can charge me more money , they think I am not a specialist so they can charge me more,but when I find the real reason ( the swinging bar problem )they fixed it on Mar/9/2020 . That is my experience on Autozone Toyota.

Brandon is an associate and I am glad he is who has handled all issues with my car for the last 3 years.

!!! BAIT AND SWITCH THE PRICE !!! I was shopping for a new Toyota Prius Limited and this place had it In the colors I wanted. After talking with the salesman and confirming that the car was in stock, we negotiated the price, and I requested it in writing. I didn’t want to waste my time and money driving for an hour and a half to two hours each way for nothing. I Got confirmation for the OUT OF DOOR price. Meaning all fees and taxes are included. After arriving we met our salesmen and checked the car and started doing the paperwork. Everything was fine and as agreed I added the new car to my insurance, I just needed to write a check for $33,000.00 as agreed. At this point, one of the managers comes out and states that we must pay almost $500.00 more because we registering the car in FL, not PA (I informed them in advance about new address) I refused and was offered split extra fees 50/50 At this point, I wanted to talk to my wife in private so we walked out and got into my wife’s car. The same manager and salesman followed us and told us that we can have the car for the Originally agreed price. We could not believe it. In less than 3 minutes: Pay $500 more!ll... Let’s split 50/50!!!..... Pay as agreed!!!! Thanks for baiting us in and for trying to shake us. In the end, We just drove away. You make your own conclusions. Purchased 2019 Prius in PA instead. Also paid less. ​

I had my 15k mile service. They told me it would be 45 to 60 minutes. They did oil change and tire rotation and balance in 35 minutes. The waiting room is nice with tv seating area, a movie room, popcorn, coffee, a lunch and snack counter. Top notch. The staff is professional and friendly.

Excellent customer service! They took the time to explain every single detail. Thanks

Very Good customer service with an eye to detail without being over bearing.

Oscar took care of me, and the service team had me in and out quickly.

Bob took excellent care of me and helped me get out the door as quickly as possible as I wasn?t pressed for time.

had a broke down vehicle and service was excellent

My Service Advisor Bob Parr was winderful as always. I will definitely visit again.

They don't try and upsell you. Very quick in and out.

Great facility. Service advisor was very good and knowledgeable. It was very fast as well.

Very good service. The attention by employees is very good.

I just bought a new car from Henry Modaresi and wanted to share my car buying experience. Henry Modaresi guided me thru the car buy with great care and was very helpful in showing all of the wonderful features of the car. This had to be one the best car buying experiences that I have had. Thanks for letting me share experience at your dealership.

A very nice place and pleasant attention. I highly recommend this dealer to purchase your next vehicle. 👍🏼👍🏼👍🏼

Noisy car Poor interior plastic and rubber of the car Poor service, they just wanted to sell expensive accessories and insurances. Workers very rude and clumsy.

Customer care is outstanding. I had the pleasure of having Christina helping me with my service. She is very knowledgeable, knowing how to fix some issues I have along with what the service people need to do.

Hands down the best dealership around east Orlando. They will work with you to make sure you get the best vehicle at the best price. Alfred Calderon was one of the best salesman I've ever dealt with. Great experience! Thank you autonation of winter park fl.

Great service

Very pleased with my experience at automation , they helped me to find a car that is suitable for me, as well as it being affordable monthly. They had exceptional service and I would definitely recommend more people to this car dealership!

I recommend 100 percent the best place to buy your car and if you want a full 5-star service, look for the seller Marcos Rincon, excellent quality in service, help, knowledge and you will always look for the best price, what you want and above all that he leaves happy and pleased.

Brought my Highlander in for routine maintenance. Bobby Gobin took excellent care of me. Service didn't take very long. They found a mouse had made a nest in the cabin air filter and contaminated the air ducts with bedding and droppings. Cleaned and sanitized everything. The waiting area has lots of seating, snack bar and my favorite the movie theater and pop corn machine.

I was serviced an oil and filter change. Customer service is always great and quick. Christina is the best, thank you.

The two guys I worked with on the sales side (Shadie and Jose) were very nice and easy to negotiate with. They were fair with their pricing and they both helped me get a pretty decent deal on a 2020 Tundra when I originally wanted the 2019. I think the dealer fee is pretty steep, but I have went to different dealers in FL and they all do it. For the price that I payed for the truck, it was still a good deal after it. They did not try to tack on any crazy charges like advertising or prep fees.

A very nice place and pleasant attention. I highly recommend this dealer to purchase your next vehicle.

I?m a buyer of a used vehicle. In my monthly payments I pay extra for 5 services of oil change. First time visit, was the worst I?ve experienced yet with a top company. After getting my services in the end the service changer Oscar informed me I have 3 services left after my FIRST visit. I spoke with 4 different men that stated they were some kind of manager trying to explain the ?reason? to the 3 remaining. All four stated all different reasons. After 30 minutes or more waiting in the end Oscar signed his card stating a free oil change, for someone I have ALREADY paid for because there was nothing they can do. As they said something ?slipped? through the system. I am NOT looking forward to this second visit in 6 months.

Outstanding service, professional, fast and so friendly. This people got on me a life customer. Thank you.

Buying a car is very intimidating, but everyone at this location was very friendly. They treated me like family.

Great Service. Jorge, thank you so much 😊

As always Ezra was very friendly, knowledgeable and professional. He provided the best advise to us. We had a great experiense. Ezra always takes care of any needs. I would highly recommend him to customers. Thanks Ezra!

As always Ezra was very friendly, knowledgeable and professional. He provided the best advise to us. We had a great experiense. Ezra always takes care of any needs. I would highly recommend him to customers. Thanks Ezra!

I had a very nice experience with the service team who I have dealt with for the last three years .However,the complimentary car wash post service was horribly done.Its a free service but can they at least do a decent job please.

Hector just go direct to the point! I like make business like that...

Awesome experience, great service, and excellent staff.

Service always excellent Robert Parr have provided great service and honesty for the length that I have my vehicle serviced there Thank you Bob

Our car was due for service and we had the pleasure to be served by Bob. I have been to Autonation Toyota Winter Park for the last 2 years, it was my first experience with Bob and I have to say it was the best so far. He really took care of us. He gave us advice on certain repairs and he continously updated us on the process which made the waiting time much more convenient. I highly recommend Bob to anyone who needs their car serviced!

I have taken my 2005 Toyota Celica few times to AutoNation Toyota for repair. Their customer service is unbelievable, it is way beyond what it is known as customer services. Saying that their customer service is outstanding is nothing compare to the way they treat their customers. The Assistant Service Manager, Ran Hosein is the best. He kept me informed of everything it was going on. I give him 5 stars.

I have been bringing my Camry to AutoNation for service for well over 10 years now and will continue to do so because of their diligence and commitment to service.

prompt knowledgeable and curteous service

Service rep Robert got me in quickly and kept me posted on how things were going...oil change, replaced wiper blades, tire rotation and alignment. Out the door in time to keep an early- afternoon appointment. Oh, and did I mention a car wash too?

(Translated by Google) I love (Original) Me encanta

I called the service department about a year ago about a cracked dash and the service adviser told me he didn't know anything about and he wasn't aware of a warranty. In hindsight, I think he just wanted to get me off the phone. I took our van in today for a recall and found out that there was an extended warranty for the cracked dash but it expired about 2 weeks ago and there is nothing Toyota can do to help me out with the previous misinformation. If this was the end of the story, I would give 1 or 2 stars, but the service manager helped us out in the end.

Freddy Medrano was the man, came in and traded my car in and left with a brand spankin' new 4Runner. Would highly recommend! Thanks

Buying a car from AutoNation Toyota in Winter Park was actually a pleasant experience. We bough the car we wanted, after analyzing and discussing several options. We went through different stages of the purchasing process with different team members and they all treated us with courtesy and respect. I will, for sure, keep my relationship with AutoNation Toyota for several years to come, expecting they will maintain my car in optimum conditions. Thanks guys!

Brandon is my personal go to service rep he’s always respectful and looks out for my best interest.

quick in-out, good follow-through by Oscar

Raz H. was very thorough and respectful in helping me with my car services today. The waiting area was clean and comfortable. Thank you

Great service! Very fast and courteous. Waiting room has all the amenities needed.

Everything very good, except the financial guy, he take for ever Mr. Fana don't care about the time of the people

Loved the service provided.

(Translated by Google) Sale and excellent services. Huge variety of cars, vans, all products and accessories for your car. (Original) Venta y servicios de excelencia. Enorme variedad de autos,vanes, todo producto y accesorios para su auto.

I love my new car

I love taking my Toyota Camry hybrid here for routine maintenance; my car and I always leave happy. The prices are fair and the technicians are always honest. Keep up the good work you guys.

Best service ever, the people the staff every body was amazing

Loved everything about this place. Scheduled my appointment online, was greeted that morning by Michael who was amazing. My service was completed in a very timely manner. The customer waiting area was great. I loved the coffee area. I wasn't there long enough to use the movie room but that is a great added feature! I definitely recommend this dealership for any Toyota service!!

I just had a great experience with the service department. Erza Rocks!!! Thank you

Great service! Highly recommend

It’s personal service is great!! Argenis Sifuentes and Santos Sosa guided me throughout the whole new car process, they took the time to explain me everything 💯

Samy Al was amazing in helping us buy our car. He was very attentive to us and explained each car's features. Overall he was super helpful.

Best service ever, the people the staff every body was amazing

I'm 76 yr old owning my first Toyota. I felt like I was "queen for a day" when I arrived for my first service. Everyone greeted me, even mechanics and office personnel. Doors were held open and I was offered water. Waiting room was comfortable

They work with you !

awesome dealership from the buying process to the servicing of the car

Everyone was so attentive yet not pushy. They listened well to what I wanted and didn't try to sell me something I didn't want.

https://youtu.be/wqSI87IX6sc Buen lugar excelentes asesores! Gracias por mi nueva camioneta RAV4 2020 Jesús Núñez 👍🏻🔥

Jorge was very friendly, knowledgeable, and professional. We had a very easy transaction and great overall experience.

Services representative was prompt me on time of services.

IAutonation experience was great. Extremely professional well coordinated teamwork,very honest. Special thanks to Frank from the sales team who goes an extra mile to help.The entire team was amazing. It was a great experience

The service technician lived true to his word after obtaining my reason for coming in. He explained what was going to take place in identifying the problem with my vehicle and the service to repair said issue. He was professional & courteous in his demeanor. I was also very pleased how efficient he was in getting the job done! I'll definitely be back.

We always feel well taken care of. That is because we have so much confidence in our service advisor. We always come here for service. We live in Orange City even though its not close to Auto Nation we make the trip. We have great trust in Nick and in the service department. He explains everything to you so you do know what to expect. We think he needs a big raise Jim and Helen Rice

Marcus Leal is the best seller!

Autonation Toyota in Winter Park, FL has been servicing my cars since 2005. My service advisor, Ben, is awesome! My vehicle is always well maintained and remains reliable. After having a bad experience with a private repair shopAll of my service and repairs are done at Autonation Toyota. The cost of the repairs is less because I don’t have repeat visits and I don’t get stuck far from home due to failure to repair and ego. Autonation Toyota, you are stuck with me.

Oscar Luna in the service department has taken care of us for years. He is one of the basic reasons we keep buying from the AutoNation dealership. He is very thorough and always professional as he describes what needs to be done to our vehicle. We are now on our 3rd vehicle from your dealership.

I always to Auto Nation Toyota in Winter Park because of their great satisfactory service I receive from Mr. Benjamin Smith (I believe that's his name) I call him Mr. Ben. He is very courteous, respectful and provides very good customer service. I'm very happy with this auto service as well as the other employees/technicians that service my car. Thank you.

Had my 2014 Camry serviced and new tires ordered as the ones I wanted were not it stock.

the service was good and my advisor kept me update on the status of the vehicle

(Translated by Google) Excellent service, Mr. Mateo, thank you for all the time you dedicate to us and for being super attentive to our requests. Thanks to Mr. Sosa for his time. 200% recommended make you feel as if you were in family. (Original) Excelente servicio, Sr. Mateo gracias por todo el tiempo que nos dedico y por estar super atento a nuestras peticiones. Gracias al Sr. Sosa por su tiempo . 200% recomendados le hacen sentor como si estuviaran en familia.

Courteous and helpful.

Had a great experience!

(Translated by Google) Excellent service. I was very happy with the attention of Mr. Pedro and Mr. Carlos Serna (Original) Excelente servicio. Quede muy contento con la atencion del Sr Pedro y el Sr carlos serna

My salesman, Marco, was incredibly nice and helpful. I would 100% recommend him. It was a wonderful buying experience. My problems with the dealership came after I bought the car. Apparently I was sold a car that they did not own (was told this is common practice) the previous owners bank had not released the lean on the car so the could not put the car in my name or send my bank the title to the car. I have gone through two temporary tags and started making payments on a car that neither my bank or I actually own. If this is common practice it's a pretty scummy practice to sell a car without having the title. My bank is now threatening to raise my APR if they do not get the title.

MR Gerry Zarsadias Assistant Service Manager is the Man to go to hing get some thing done rigth

The staff Helped me out alot.Fana,Patrick,Louis and Henry were all really nice and helpful!I feel like Im in good hands and will definitely recommend to the next person.

Great Customer Service & I'm very happy with the car that i got from Autonation Toyota.

Vehicle service was completed efficiently and all work was explained professionally.

The service was wonderful. The service manager and technicians addressed every issue .

5 months ago, we bought our first car with salesman Marcus Leal. When the opportunity to buy another car came, we didn’t think twice about coming to him. We live 5 minutes away from a Toyota Orlando but we’d rather travel 50 minutes away to see Marcus. He is a professional, a pleasant person to be around and very knowledgeable on the product. He isn’t just a car salesman to us. He is a friend from Toyota to us now. We bought the first car for our daughter Rachel. We bought the second car for my husband Carlos. When it’s time to buy my own, we’ll for sure turn to Marcus again. You all made a fantastic choice in hiring him. I give him five stars to show what a wonderful employee you have! I know how important it is to have someone like him as an employee. I have worked in customer service for 35 years and the qualities I’ve acquired in all those years, Marcus Leal has. Congratulations to Toyota Nation for having him around!

(Translated by Google) Excellent service, the staff speaks English and Spanish, the waiting room is very comfortable. (Original) Excelente atención, el personal habla inglés y español, la sala de espera es muy confortable.

5 months ago, we bought our first car with salesman Marcus Leal. When the opportunity to buy another car came, we didn’t think twice about coming to him. We live 5 minutes away from a Toyota Orlando but we’d rather travel 50 minutes away to see Marcus. He is a professional, a pleasant person to be around and very knowledgeable on the product. He isn’t just a car salesman to us. He is a friend from Toyota to us now. We bought the first car for our daughter Rachel. We bought the second car for my husband Carlos. When it’s time to buy my own, we’ll for sure turn to Marcus again. You all made a fantastic choice in hiring him. I give him five stars to show what a wonderful employee you have! I know how important it is to have someone like him as an employee. I have worked in customer service for 35 years and the qualities I’ve acquired in all those years, Marcus Leal has. Congratulations to Toyota Nation for having him around!

Excellent customer service relations with service advisor Bob so thank you for a positive experience

5 months ago, we bought our first car with salesman Marcus Leal. When the opportunity to buy another car came, we didn?t think twice about coming to him. We live 5 minutes away from a Toyota Orlando but we?d rather travel 50 minutes away to see Marcus. He is a professional, a pleasant person to be around and very knowledgeable on the product. He isn?t just a car salesman to us. He is a friend from Toyota to us now. We bought the first car for our daughter Rachel. We bought the second car for my husband Carlos. When it?s time to buy my own, we?ll for sure turn to Marcus again. You all made a fantastic choice in hiring him. I give him five stars to show what a wonderful employee you have! I know how important it is to have someone like him as an employee. I have worked in customer service for 35 years and the qualities I?ve acquired in all those years, Marcus Leal has. Congratulations to Toyota Nation for having him around!

I took my car in recently to AutoNation for maintenance service. The service manager, named Nicholas, did an excellent job for me. He carefully explained the needed repairs and how much they would cost me before okaying them. Nicholas is both honest and competent , and I will ask for him again when I need service on my car in the future.

Todo bien quede muy contento con el servicio del Sr Pedro y el vendedor Carlos serna.

Service department fixed the recall in a timely manner.

Thank you very much Rommy Smeir for your help, very good service. You’re very profesional. Thank you

We have our Lexus serviced here. A Lexus is made by Toyota and the parts don't have the 'Lexus' markup!!

Eddy Ramos is the reason of my loyalty, because he demonstrate honesty and trust. Very good advisor

everytime i bring my car service personnel make sure you are taking care off thats why i buy my cars at Winter Park Toyota Fantastic service

I called the service department about a year ago about a cracked dash and the service adviser told me he didn't know anything about and he wasn't aware of a warranty. In hindsight, I think he just wanted to get me off the phone. I took our van in today for a recall and found out that there was an extended warranty for the cracked dash but it expired about 2 weeks ago and there is nothing Toyota can do to help me out with the previous misinformation. This has ruined me from buying here or even returning for future recalls/service.

Good customer service great conversation I am glad I got my car from there it’s very nice n quick service so helpful I really loved it thanks ...

My recent trip to Autonation was great. Jiho Pak was my service advisor this time and he was very professional and courteous. Usually I do not ask for a specific advisor but I think moving forward Jiho is my guy. Thanks Autonation!

(Translated by Google) Friendly, attentive and friendly people. Best vehicle prices in the market. No small letters. The best in the market. Thanks for the Sharing. (Original) Gente amable, atenta y cordial. Mejores precios de vehículos del mercado. Sin letras chiquiticas. Los mejores del mercado. Gracias por lo Compartido.

Very busy but well run service department. Alex is a very good service advisor. All maintenance and repairs done well.

Great service and fast ...Was out in an hour for Oil change, tire rotation and complete check up of Vehicle .

Didn’t have to wait to long, Alexander kraczek was very understanding, very please with customer service

Oscar Luna was excellent! It did take longer than expected to have the cleaning done, but that was not his fault.

They helped get my vehicle to tip top shape.

Very friendly and customer oriented professionals,specially Mr.Miñis from the sales department.

Excellent service. Good experience

Thorough and Curtious. He carefully reviewed my file to make sure everything was up to date. Did not force any un-needed repairs. Brought the service manager to verify a correction to an issue I had.

Went in for regular service and tires. I was able to make a same-day appointment and received excellent service from Christian. Service was quick, and went exactly as promised. Full service and new tires in under 2.5 hours. Couldn?t have been easier.

Last Monday I was there, since the reading of my car culminated soon. The seller José a love but the financing team forget I give them F. I left there with stress and something I did not like. I don't go to that dealer again even if they give me a car. I spent hours and left very unhappy from there.

Great inventory brought me here. Great salesperson kept me here. This is the only dealership that did not waste my time with bogus numbers and the "game". I've purchased here twice and not sure why I even went anywhere else looking for a vehicle. AutoNation Toyota earned my business twice now, through knowledge and fair dealings. Very easy to work with. 5 Stars all day, through two cars multiple years apart.

I always get my wife’s Toyota and my Toyota serviced here, My service advisor is Christian Mejia And he is truly an asset to your company. Always super nice and friendly, explains everything our vehicles need on his iPad, very up front about everything, always takes care of us and I recommend him to anyone going there for service. A+ all the way from start to finish. Thank u.

THE SALESPERSON WAS VERY HELPFUL WITH ALL DETAILS. AND I WAS GIVEN A ITEMIZED WRITTEN QUOTATION BEFORE GOING TO FINANCING. NO LAST MINUTE SURPRISES. GREAT SELECTION!

David Davis and Ion Ciobanu, thank you very much for your services. I didn't like the lack of services after leaving the premises. I was told by both individuals on returning to take care of the scratches which was observed prior to leaving the lot. The services which i was going to be contacted immediately during the week, never happened. Until today, no one has contacted me, phone or email. I think it has to do with the negotiating pricing and my firm stance of not opting for extended services which was thousands of dollars on top of the purchased price of the vehicle. Although i informed both that the loan approved was a set amount and thats all i can offer. I didnt give in despite David's change of tone towards the end of the entire process of buying into his "what if" scenarios. But i guess thats what a car salesman do, sell more. But overall i would purchase a car from this location , of course with different people.

On 2-21-2020, I went to the winter park dealership to look at the 2020 TRD sport Tacoma. I was greeted by Mr. Alex Velez(had appointment). Let me tell you, if you are looking to purchase a vehicle, ask for Alex. He is knowledgeable in his job as a salesman. Very professional, courteous, understanding and above all, patient. He presented the vehicle to me and went through all the features of the truck. Once I decided to negotiate, trade in, and agree to the price, it was smooth sailing. Alex went above and beyond to accommodate me with all my needs. Thank you for a non-pressured buying experience!! I wish you luck in your future endeavors. Richard

Christian Mejia is amazing! An expert; on the ball, knowledgeable and courteous, definitely will be coming back!

My experience was extremely positive. My initial salesperson, Jean, was very polite. I was then introduced to Nathan who was very professional. He was extremely attentive to both me and my wife. He was also respectful to the negotiation process. He followed up with me the next day when I did not commit to a purchase at our first encounter. Because of his follow up, I decided to purchase the 4Runner. Although Nathan clearly is an employee of Autonation, it felt almost as if he was working for me. His dedication to his job was apparent and again professional. I would also like to compliment Sal in finance. He explained warranty options to me and I decided to purchase two products. He was great. Finally, huge Kudos to the General Manager for creating this team of professionals. This is the 3rd new vehicle I have purchased from Autonation as well as the 2cnd time I have traded in. I am extremely happy with the sales price of this 4Runner as well as the trade in price given to me on my Corolla. I will continue to do all my business with this location and will also continue to highly recommend this location. Sincerely, Chris

I took my new Rav4 Hybrid in fr my first service. Bob was my service avisor and he was great. I didn't have an appointment but he still got me in and out in under an hour. I will definitely keep his number for my fture service appointments.

Service Manager Rodney is the best!

Brandon takes real good care of me when I get my car service... He's very informative and if he can give you a discount on any service to your vehicle, he will.. If there's anything available..

Always with great service and very knowledgeable information! Always helpful and fast!

(Translated by Google) Excellent (Original) Excelente

My service present is so polite every time I need service on my truck. Robert (Bobby) is one of the best service person I have In counter

Mike was excellent, everybody very professional and friendly. I highly recommend this dealer. Jose Aponte also very nice.

Good value for most repairs. Customer service can?t be beat.

Took my vehicle for 5000 miles complimentary service, the service advisor told me after they finished they going to wash the car and vacuum inside, the only thing they did was a sloppy car wash, and they said they check all the fluid, that was a lying, when I was headed home I try to use the windshield washer fluid it was completely empty, I wonder if they rotate the tires like they said, I don?t trust this people anymore, they lie to you like nothing to make business with you. Completely dissatisfied

Stopped by Auto Nation to check out my options when returning my leased vehicle in July. With the help of Junuel Tejada, a no pressure salesman, I left with my brand new 2020 Corolla. Showed me all options and made the dread car-buying deal a breeze. Together with Sal Akhtar, finance manager, it was a pleasure! Would gladly refer friends to Auto Nation!

Friendly and fast. Nice waiting area. Not much else to say.

Fantastic experience from beginning to end. Prices were reasonable, service was amazing. Thank you Nick Ricigliano for a great experience.

SERVICE TECH WAS KNOWLEDGEABLE WILLING TO WORK WITH CUSTOMER PLEASANT AND PERSONABLE HAVE DEALT WITH HIM FOR 3 OR 4 YEARS AND FEEL COMFORTABLE WITH HIM

My service advisor Christina is one of the best out there. She always takes care of me quick and efficient. Always keeping me updated with real time, entertaining my baby it is just the sweetest person to deal with. She is completely 100% honest with you and always gives 100%. The care and upscale maintenance AutoNation Toyota Winter Park provides is truly exceptional.

(Translated by Google) The experience was great. Mr. José R. Put my dealings like kings. He helped us in everything, he never left us alone, he is a tremendous seller. We took a trip to Orlando from South Miami and it was worth it. We recommend the Dealer and recommend Mr. JOSE R. PONTE. (Original) La experiencia fue Grandiosa. El Sr. José R. Ponte mis trato como reyes. Nos ayudo en todo,nunca nos dejo solos es tremendo vendedor. Dimos un viaje a Orlando desde el Sur de Miami y valió la pena. Recomendamos el Dealer y recomendamos al Sr. JOSE R. PONTE.

Great Customer Service and reliable car repairs..Love it all my family gets there care serviced AutoNation Toyota Winter Park

Services were explained to me properly. The waiting is not long

I've been a customer for over 8 years. I've never left the service department dissatisfied. Oscar Luna, my Service Advisor, always provides me with honest and high quality advice.

Wonderful customer service

AutoNation Toyota Winter Park provides excellent service over and over. Their service advisors are professional and knowledgeable. They make every effort to inform you about the options for your service. I also feel they are interested in saving you money. The car wash is also very nice :-)

This place is crazy packed because they actually have the inventory and vehicles that last. If you want a vehicle that doesn't break down you get a Toyota. Done with Dodge.

Excelente atención, muy satisfecha con el trato y el vehículo que compre, sin duda volvería mil veces 🙏😍

Courteous service, excellent staff. I’ve bought 3 cars from them and always have them serviced there.

Corey Pope is outstanding advisor! I have been having my car service here for over 10 years. The best!

Great service and excellent customer service I?m happy with my new car

(Translated by Google) Excellent service and customer service, cinema for waiting very comfortable and pleasant. (Original) Excelente servicio y atención al cliente, cine para espera muy cómodo y agradable.

Christian is amazing, couldn’t recommend getting auto work done here any more

In the service department, Ezra D. will continue to be my point of contact. He is professional without using too much jargon, he helps me understand the things my car needs and when to take care of them, and makes me feel like I'm more than just an opportunity for an upsell. You can tell Ezra really cares about his customers and it's more about creating and maintaining a relationship. I always appreciate Ezra's helpfulness, authenticity and professionalism.

Wonderfull service and great manner to convence to me to buy the best car.

Excellent

Super fast and friendly service! Very professional and very efficient dealership that provides excellent service.

Excellent service, courteous employees, timely completion of service, free car wash, free popcorn.

Love love love Toyota dealer ship in winter park they are awesome

Quick and speedy service. Staff was very professional and waiting area was clean.

I recently bought new 2020 Camry at AutoNation Toyota Winter Park, FL and returned to dealership to inquire about installing mud guards. Alex in Parts Dept. went the extra mile to track down and confirm they had the part in inventory. Furthermore, Alex arranged to have guards installed that day. This was on a Saturday, where the service dept. was clearly busy but they were able to fit me in on late notice. In addition Bobby, was my service manager and took great care of my service call. Made sure everything was taken care. I have been to other service septs with my previous cars, but felt I was just another service number. Not here, the entire staff at the AutoNation Toyota in Winter Park, FL are great to work with, from the sales and finance team and now to my first service experience. They are the epitome of how a dealership should be. Great Job AutoNation. Glad to have done business with this particular dealership!

Great service dept

The service at Toyota of Winter Park during my repair was an excellent experience. Bob Parr is an outstanding professional that had my services in a timely manner. His curtesy made the process a pleasure. Scott snyder Scott

Excellent Mike great guy thanks you of the service

Raz was wonderful in the service department! He was very helpful I would definitely recommend him and the whole Toyota dealership in Winter Park.

Been coming here for years. Great service department. Bob did a great job!

Great service! Great location! Great people! Would go there again.

Great service experience as always! Ezra is the best Service Professional I?ve ever worked with. I always feel well served.

Process was overall not at all painful. Time-wise, it could have been a little shorter. Having to be at the dealership from 2 PM until 8:30 PM was a bit much. Everyone was very pleasant, and eventually I got exactly what I wanted.

I was a little disappointed that the car was not cleaned at all although I was told they were going to clean it. I came 30min early so I was in my car for about 30min too in line waiting for my actual service time. Otherwise, staff are pleasant and I received feedback as to the status of my car.

Honestly, the service is the best thing about this place. My service rep Adam Parker always does what's best for me and my Corolla. Every time I leave, I know I got the best!

The best in town

Stewart is the best always takes his time and his patient with the customers and goes out of his way to make sure that everyone is happy. Always have great experiences when I go there.

Friendly service! Remember to schedule your service appointment online!

I had a great experience, thank you! loving my new SUV.

great service and great prices. and for service on your vehicle like oil change, tire rotation and anything that bothers you please I totally recommend FABIAN . he will help you all the way and will make you feel at home. his number is 407 335 1043. this guy is the extended family I received the day I got my car from them . thanks brother for all your amazing help and for helping everyone that goes your way. God bless you 👍

They let me use the coupons that, I found online with out a hassle. My service guy was great!

Excellent customer service. They took care of my car right away. If you need a service advisor at this location, contact Gerardo Zarsadias (Gerry), he is the best. Thank you Gerry for all these years of great service. Also to Nicholas thank you!

Have had my two toyota s serviced there for the past four years. They have always taken care of me exceptionally well! Kudos tho Ben. Thanks!

(Translated by Google) Excellent service (Original) Excelente servicio

65,000 checkup and problem with a noise in the front end. Problem was solved when they found a loose panel and tightened it. The Service Manager was friendly, professional, and kept me apprised of the status of my auto. Thanks.

Great customer service, no need for appointment, short wait

After they sell you a car, some people forget about the service, after 4 phone calls, a visit to the dealership, voice message, text message, I’m still waiting for the financial manager to tell me anything about my expired provisional paper tag, he said, I’ll call you back in 5 mins. Still waiting, and all he said was, I’m sure if the cops pull you over, they won’t say anything... When Luis Medina saw this post, he called me right away and took care of my License Plate, he made it happen within one hour, I’m so glad they have people like him working there. Thank you Luis! I will definitely recommend you to everyone that needs a vehicle.

I had previously purchased a car from this dealership with no problems. Considering I was paying cash, I cant imagine any issues. So when it was time for my daughter to get a vehicle, I suggested that we go down and buy one from AutoNation. First, I had asked the salesperson Freddy Medrano Anez to have some cars picked out for my daughter to choose from...it seemed he had picked two random vehicles. They didn't fit any of the specification that I had asked for. Finally after walking the lot myself, I found something that seemed within our requirements. She liked the Jeep and we continued to do the paperwork. I put 70% deposit on the vehicle to get a lower payment as to help my daughter build her credit. We were told that we had secured financing and that we were able to leave with the car. The next day we were called and told that financing was having a problem with the credit. We had an additional car loan open with another company. OK? We have another car, so what? The lender that they had place us with doesn't loan with open car loans elsewhere and that we needed to pay the car off in cash. Which I didnt really have a problem with. MY PROBLEM WAS WHEN I DECIDED TO BRING THE CAR BACK AND GET A REFUND, I CALLED Freddy Medrano Anez ON HIS PERSONAL CELL PHONE MULTIPLE TIMES, JUST TO BE FORWARDED TO HIS VOICE MAIL AFTER ONE RING. THE SALESPERSON UPON HEARING THAT I WAS RETURNING THE CAR AND GETTING MY MONEY BACK DECIDED TO BLOCK MY NUMBER AND STOP HIS CUSTOMER SERVICE RESPONSIBILITY. WHEN I CALLED THE DEALERSHIP AND ASKED TO SPEAK TO Freddy Medrano Anez HE ANSWERED THE CALL TOLD ME TO SPEAK TO THE FINANCE MANAGER AND HUNG UP ME. TOTAL NO CLASS! I RECOMMEND BUY A CAR OFF THE STREET OR CRAIGSLIST BEFORE DEALING WITH Freddy Medrano Anez! AutoNation should remove this blemish from its sales staff.

I went to Auto Nation Toyota in Winter Park, Florida last week to buy a new vehicle. Alfred assisted me and walked me through the process. He answered my questions patiently and was not pushy. Sal assisted on the financial end and was very helpful. I left that night driving home in my new 2020 Barcelona Red Toyota Corolla. It’s my 2nd Corolla. Toyota sells quality vehicles that last a long time. If you’re looking to buy a quality vehicle, go to Auto Nation Toyota and ask for Alfred. You will be glad you did.

Had 85000 mile service completed. Advised found water pump had evidence of a water leak. They replaced it under extended warranty. Next day after driving 10 to 15 miles car instrument panel went haywire and car quit running and would not function at all. I raised hood while stranded in the middle of a major intersection and found a wire dangling off of the alternator. Called the dealer and spoke with the service adviser of the previous day. Got car towed to dealership. During wait for tow truck service adviser called for status of tow. He and a service tech came to check what was wrong with the car. I advised them I found the loose wire and that I got a nut at a car parts store nearby to connect the wire to the alternator with the only tool I had available. The tech tightened it down and the car started. They had me drive the car to the dealership. At this point the service manager advised me they would check the charging system, status of the battery and replace if necessary. Which they did but also washed the car and topped off my gas. They went above and beyond to make me a satisfied customer for the inconvenience I experienced. This dealer did truly provide an outstanding experience and did so without me telling what I thought would be an appropriate treatment. During my annual winter visits I will always return to the dealer for service when here. My thanks to everyone involved. Feel free to post these comments and provide to employees at that dealership.

Christina was the person who helped me .She answered all the questions I had. she is excellent.

From the timeI walk through the door I was greeted in a courteous welcoming manner. Manny was my salesman and I can't say enough of all the professionalism he embodies. When he couldn't get me to take some offers,he immediately went and sought assistance with other sales personnel who also were very helpful,professional and extremely helpful. AutoNation Toyota is a very great lace to purchase your autos. I am very happy with everything.

Have to bring my vehicle back on 2/22 still vibrating and shaking after 2 visits to Toyota and a new alternator. Adam and Romey very nice but problem not repaired.

Service advisor was very prompt, informative and the service was very quick. Staff was friendly and professional. Good job Autonation Toyota Winter Park. Keep up the good job.

Quick, courteous and professional! Early Sunday morning and forgot to schedule appointment. Not a problem. Thanks so much!

Great service by Mr. Matthew Haddad . On point and on time with everything!

Excellent attention, service was fast. Make an appointment was easy. Highly recommended.

Great service and friendly personnel. I will probably buy my next car at this dealership.

Excelente Car is runningwell .Will be back for other considerations.

I always have a wonderful experience with Auto Nation. The service is excellent! I was very please with Adam

Bob Parr was very helpful and took care of my concerns.

(Translated by Google) Bad experience. Technical service does not work. 3 vehicles purchased here. Not one more. (Original) Mala experiencia. Servicio técnico no sirve. 3 vehículos comprados aquí. Ni uno mas.

Excelent work everything clear and very good

I would like to thank Jhoan Zerpa I had a very nice experience today he did a awesome job thanks to him my wife and me leave with 2 cars I would like to recommend Jhoan 100 % thank you for everything we are so happy. Also thanks to finance person Santos on the sign in process.

Excellent and timely service.

El trato. La profesionalidad del personal

Buena atención. Buenos carros.

Raz was friendly and listened to what I needed and wanted.

Though my wife was in need of a new car, we were both reluctant to go car shopping simply because we have had such negative experiences in the past with pushy sales people and what appeared to us to be shady practices (hidden fees). David Raines and the team at Autonation Toyota Winter Park were such an unexpected blessing. My wife and I felt like we were taken care of with no pressure at all to make a purchase that we were not comfortable with. We actually enjoyed the experience so much that we considered it to be as good as a date night. We also walked out with a new car that she loves, and I love knowing it will get her where she needs to go safely and reliably.

Pleasant environment, cordial staff and technicians, technicians keep customer informed re: length of time required to complete repairs or scheduled service..

Immrazz was my service tech. He was great to work with and was able to fix my issue. He was super friendly and helpful.

I love the service dept at AutoNation Toyota Winter Park. I have been going there over 11 years with my 2 cars. I love the service hours, which are so convenient with working people's schedule.They are always so professional and never try to sell you on something that's not needed. My service advisor Nick is the best. It's hard to find someone that you can honestly trust and he has won me over with his knowledge, professionalism, and always will to go an extra mile for his customers.

Great place to buy car.

I had a great experience at the Service Dept. They fixed a taillight issue on my Enclave right away while we were purchasing a car for our son. Everyone was extremely polite and had excellent customer service mannerisms. This is the 3rd vehicle we have purchased from an Autonation and we have always had an excellent experience.

The attentiveness, honesty and professionalism shown by the entire staff was greatly appreciated. I was very pleased with my experience here. Special thanks to Mr. Jose Ponte!

Great in negotiating to help

Very satisfactory and quick service. Everyone is always very friendly.

Un Concesionario cómodo, el Asesor te acompaña siempre, desde que preguntas por un auto, hasta que te ponen las alfombras, a los 3 días de comprar mi Corolla me llamaron a que fuera a firmar una nueva tasa de interés donde bajo casi 4 puntos anuales.

The attentiveness, honesty and professionalism shown by the entire staff was greatly appreciated. I was very pleased with my experience here.

Excellent support from Toyota technician and proposed future upcoming changes

My husband took my car in for its 10000 mile free checkup. I was hoping for new windshield wipers, but they were not replaced. They did wash the car.

I visited AutoNation and met a young man named Miguel. He showed me around the lot and showed me the vehicles. I was interested in as well as explaining the differences between the models. He was a very knowledgeable young man.I Had a good time was a great place to do business. Miguel was great. Thank you Miguel. Take care.

Bought my Camry here. Very good experience - they were able to get me an owners manual on my used car, and very glad they did. My shopping experience was great! I recommend the Winter Park AutoNation Toyota.

Made an appointment.... quick and easy. And love the movie room.

I had a great service by Jonathan De Jesús, I left happy and satisfied.

We had a great initial familiarization with Jose and a different experience with one of your recent hire at the turnover of the car. He was not yet familiar with all the switches and buttons. I had to come back and found the expert. Thanks. I still need to come back to solve an issue, that annoys me. It's a serious shock of the car, assume it comes from the gear box. and it happens one or two minutes after the car has stopped at a traffic light or in a delay pattern. H. Heinrich Moers

OVER A PERIOD OF TWELVE YEARS, I HAVE PURCHASED TWO TOYOTA VEHICLES FROM AUTO NATION AND HAVE HAD ALL MAINTENANCE AND REPAIRS PERFORMED AT THE DEALERSHIP. THE SERVICE STAFF HAS CONSISTENTLY PROVIDED EXCELLENT ADVICE AND SERVICE. iN TWELVE YEARS, I HAVE NEVER HAD A COMPLAINT.

Very professional and friendly. Will go back for next service.

Excellent experience and staff was very knowledgeable and patient

I love my new RAV4 2020 is amazing! Luis at Autonation Toyota in winter park made my shopping experience was great! I got everything I asked for in the price range that I could afford. He was also very informative on the new technology the car has. Everyone in Autonation was very welcoming.

Willingness to accommodate - I showed up for my service appointment on the wrong day. They said no problem, and an hour later my car was done, washed and ready to go!

Great customer service from Luis and very welcoming staff.

My service manager Fabian was very helpful in making sure I got the service needed completed very well and quickly.

My service advisor Bob Parr is awesome! He is always looking out for me, his customer! He is the reason I continually go back!

Scheduling was easy. Time estimate was right on the money. Used the courtesy shuttle service. Ezra was great as usual!

This dealership provided me with the best service! I called told them exactly what I wanted send all my documents. They called me and asked me to come in had the car I asked for completed all paperwork and I drove off the same day!! No hassles I would highly recommend Mateo and Mike

I was given a next-day appointment with Rommie after one phone call. A thorough job was done in a short time.

I liked Nick. He didn't pressure me to buy a new car or treat me like a moron. I had quite a bit of work done and I was in and out in a reasonable amount of time. My only negative comment is that the lobby was too cold to sit and wait.

Buen trato y buen servicio

Excellent Service Manager. Service was completed in a timely manner.

The service that I received today was good. Ben was very professional during my visit.

My salesman was very accommodating. He was really helpful and made me feel really comfortable

My mother and I went to look for car and Michael Dacosta was such a great person to talk to and he explained all the details. Thank you Michael.

Very good customer service And especially Jay he was very helpful and polite And explain everything that mi car needed

Good service with high qualified customer representative

Ezra and the waiting room are above and beyond

Oscar Luna was my Assistant. When l come to Auto NATION l always choose him! Oscar in my book is priceless. Keep this guy forever please!!!?

I always call my favorite adviser, Ben Smith, he is very helpful and makes sure that whatever I bring in my car for it is taken care of. I have been going to Toyota in Winter Park since we purchased our 1st Toyota in 1996.

I made an appt which was on time. Had a small repair which they took can of promptly. Very good experience.

Quality service, been going there to have all my truck services done. Give you accurate time estimates for how long it will take, and always super friendly employees.

I have always had a great experience at this dealership. Robert Parr (assistant service manager), has always been very helpful and kind when I bring my car in for service! Bought my 2013 Rav 4 here as well! This is the 2nd Rav 4 I have purchased here. The sales people are awesome!

Great service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Very helpful and loved the way that Jhoan Zerpa went out of his way to makes this happen for me.

My rating is 5 star because of the technician who services our car. I have never felt like I was being asked to do an unnecessary repair. He also delays some aspects of service until they are needed, not blindly follow the service schedule. I want to be very clear that this rating is solely based on the service technician. I don't know about the other technicians at this dealership.

Wrong diagnosed and need to come back for different repair. Bad costumer service. Dropped my vehicle the day before my appointment the repair was not done. They forgot to informed the owner.

Mr Chafik Alloui and Mr Shadie Al-Shaib were extremely helpful and knowledgeable about the quality, price and everything else involving the Toyota Camry I purchased. They answered every question I had with courtesy and professionalism. They were truly exceptional.

Cory is my service advisor and he is the best.i trust cory to give my truck good service.

Service was great thanks to Ezra Difley. Great to have prices before making decisions

Great team! Michael Gonzalez in the service department is the best! I highly recommend these guys!

Service Department and Parts Department. Great communication with my service rep, Fabian Soto. He’s always friendly, available, courteous, keeps me updated what’s happening with the service on my car. Parts department usually has things that I need, or can get it the next day or within a couple of days.

Excellent service and the attentions are really good

Great customer service Friendly staff and knowledge

Was very easy and pleasant transaction,find Samy he will do the best that is possible to do . Love in new RAV4 how easy is to drive it

Just ask for Service Manager Rommie when getting your vehicle serviced and you?ll receive exceptional customer service!

Adrian is excellent service advisor. I can always count on him for reliable reports and efficient handling of my service needs.

Exelente servicio Vendedor Argenis Asesoria Thomas y Sr luis exelente servicio al cliente dedicacion con sus maravillosas instalaciones ofrecen su servicio de cafeteria y estan muy pendientes del cliente felicitaciones

Was very easy and pleasant transaction,find Samy he will do the best that is possible to do . Love in new RAV4 how easy is to drive it

I have a very good service advisor, his name is Jerry Zarsadias. He always explained to me everything that was done on the service. The staffs are nice and the facility is clean. I always buy my car @ Auto Nation Toyota in Winter Park.

Good kind service always welcoming great facility

It was a good experience. Ben was great, as always.

My Service Advisor was fantastic! Got me in and out quickly on a Saturday!

I am extremely pleased with how Matthew in service, Tony, Tony G., and Luis in sales treated me. They were very accommodating and understanding, helpful and obviuosly resourceful, as I was able to purchase a larger vehicle , with the same payments and an interest rate 5 points lower than the previous loan without down payment. I have wished for a truck for a while to help with the starting of a specific business , but did not think I could qualify for one. Now I have the truck! Thank you for your help and service. Alba Garcia

Very straightforward process and super quick to obtain my vehicle.

Son los numero 1 en servicio al cliente. Eficientes, muy amables y educados

Christina Rivera used a "Raving Fan" mentality for customer service. Exceeded expectations across the board.

The service at Autonation Winter Park is impeccable from the moment you arrive until the moment you leave. My service consultant Ben Smith was wonderfully attentive. I will continue to take my Highlander to them.

Ben was an excellent service rep. He was very acknowlegable. I would recommend him to others. Enjoyed his service.

Sin mentirles todo excelente servicio

This dealership provides fast, professional, and honest service! I will definitely use them again!

Great staff, especially Fabian and wonderful service

Excelente servicio y la atención, el personal muy amable y Super servicial, buenos precios y todo muy claro y eficaz. Un dealer muy organizado y atentos

I was signed up for free maintenance care for my engine, but every time I go in someone tells me something is wrong something is changing and I need to spend some money, I?ve been there so far a couple of times and my maintenance was never free there was always something else wrong or so I was told. So Called free engine care again. It?s just not free, I have a problem with that.

I don't normally write reviews either positive nor negative, but I really felt compelled it highlight my recent experience purchasing my Audi A5. I had been looking to purchase an A5 for a while. Upon arrival to the dealership I was greeted by Freddie Medrano, a sales representative for AutoNation. I explained to him how I had been searching for an Audi A5 for about 6 months and had not been able to find a good deal on a great car. Freddie went online and did a search for me to all the AutoNations in Florida. He found me the found me an amazing deal located 200 miles away. He then volunteered to go the next morning and he drive my new car back to the dealership. Customer Service second to none. My daughter is getting a new car for her birthday coming up... i know where we are going to be buying it:)

I’m really glad that I purchased a car from AutoNation. This location was wonderful. I had two different sales people working with me and they were so nice. Jose and Tonia thank you both so much for all you did for me and my family. We love the jeep compass, and your customer service was fabulous. So far so good no problems with the car. This makes us so happy. I would definitely recommend shopping for a car with AutoNation at this location. I also wanna give a shout out to the finance manager for working with me and getting a decent payment.

Mr. Henry was awesome and helpful for all you ask anything, all dealers should have employee like him and Samtos in Finance was great patient and detail oriented employee. Thank you for your help .

I moved to Florida 3 years ago. I have been going to Toyota of Winter Park for all my services. I keep returning because I feel that Nick Riggilota (spelling) is an honest, and always treats well. He knows my name when he sees me and always is respectful of my time. I should also mention that the mechanics must be top notch, never a single problem. Keep the popcorn fresh! Love ATWP

The team is outstanding .

Youness was a great salesperson. Showed us seven cars and spent hours finalizing the deal.

Excellent service from Autonation Winterpark and its vendors, especially Javier P??ez and his colleagues, highly recommended and excellent treatment of all staff.

Henry was great and attentive, he emailed me and kept me informed. Walked me and informed me the Service Department hours and days open. I liked the waiting area and amenities.

The person who sold me the car was great! He never made me felt pressured or uncomfortable, a genuine good person who respects what you want and only wants you to be happy. This dealership was recommended by a colleague of mines and I’m glad she told me about them!

Professional, friendly and quick service helper Ezra was great.

Rob Parr took care of me for my service needs. He recommended critical repairs and was upfront about repairs that could wait. Overall I was pleased with my experience and would recommend Autonation Toyota for all things Toyota.

It was an 8 hour ordeal of going back and forth. The car I wanted was sold the day before, but of course they had others but they kept on bringing the wrong car to test drive. They finally brought one and told me the only thing different on the car was the interior color. After negotiating the deal which included WeatherTech mats, I found out that it did not include the trunk area - that would be the area of most concern. I then found out after the purchase that this car did not have the hands free option like the one I had been looking at. I was also told that I would receive a check for the difference in my trade in payoff in a week or two. Fast forward to almost a month later - found out my trade has not been paid off but is for sale on the lot . I called the dealership several times, finally talked to Jose in finance who was supposed to call back in 15 minutes, 21 hours later I still have not received a call. I did call the finance company and found out the dealership finally reached out yesterday afternoon to get the loan payoff amount for my car. I now owe a loan payment and a lease payment!!!!

Tienen buen servicio bien atentos

While in constant contact with Internet Sales Manager and emailing signed docs (including approval from bank) to hold a vehicle until next day so original sales associate was there to get the commission, the car was sold....less than and hour from the time we received documents to print, sign and send back. Attitude from Internet Sales Manager....oh well.....it happens. Our salesperson, Christiano is a very nice person and did a great job. Internet Sales Director, Chafik Alloui, allowed the vehicle to be test driven and sold even after he sent us documents to sign to hold the vehicle.....while we were in direct contact with him via phone and email. Will not be returning there and would caution others against using this dealership.

The buying process was a bit flawed as our salesperson was on vacation and didn't leave the contract w/ the price we negotiated. This resulted in a lengthy discussion that left a bad taste in my mouth. But, service is GREAT. No issues there whatsoever.

Purchased a Toyota Camry in 2018...... Edge J was so awesome, although it was an all day process....Camry still going strong.... purchased my second vehicle Dec 28, 2019...Jenuel , salesman extraordinaire..... amazing guy... had me behind the wheels of my spanking new Toyota RAV4 (Phoenix 2.0) in 3 hours...you guys are all awesome!! Keep up the great work!!! See you in 6 months!

The service from AutoNation Toyota is always phenomenal!

I found them to be very Professional and a honest company. I will be going back to have my car serviced in the future.

Had a very great experience at Autonation Toyota in Winter Park. The sales person, Mike Dacosta, is someone who we have bought 3 previous vehicles with in the past. When he told us that he had changed location for work we gladly followed him to Autonation. Autonation made us feel welcome and we loved the experience. Would definitely recommend this location and most especially the sales person, Mike Dacosta.

I was taken care of in a fast and friendly manner! I couldn?t have asked for a better experience! The car was reserved and put aside for me and in great condition at a stellar price! The salesman Ion Ciobanu was patience and knowledgeable about the product. He didn?t pressure me and the finance manager named Jesus was also a joy to work with. I recommend this dealer 10/10!

Excellent service got in and out in no time, I would recommend this place

Helpful, knowledgeable people. Bob Parr is a very pleasant person to work with.

Simply OUTSTANDING! Since we arrived to the Dealership, friendly and fully bilingual staff greeted us. We had an appointment with J.Tejada (the sales person) and it was on time and ready to assist us. That was deeply appreciated! He was pleasant, professional, caring, skillful and willing to help me and to make me happy by finding the vehicle I was looking for. No pressure, no pushing, just the best skills in place in order to do the sale of the vehicle that comply with the customer's require. However, SAL, (the finance person) was as great as Mr. Tejada. I was so lucky on having both of them' working as a perfect team, focusing in theirs expertise in the only goal to make us happy with the selection, the finance and the whole experience. I can't thank you all enough for my purchase! I encourage you all to continue applying this sophisticated strategy of sales. The market is competitive, however, only the professionals like you will succeed. Blessing to all of you at Nation Toyota at Winter Park! Wishing you all a Healthy and a Happy New Year!

For the five plus years I've been coming here it has been a blessing. Rommey has been my service guy and that has been a true blessing too. A kind and caring individual as most of the team here is. Just walking around a member of the team will shout out my name or share a warm greet. These are individuals that take the time to show their true genuineness and so much more to all of us. Thank You for the examples all of you show. Yes, even the manager shows what you see in his team and that says alot. Rommey I appreciate all the care you give to my car and just being the person you are. Happy New Year to each and everyone of you.

These Dealership are in an urgent need to have a three story building to accommodate the huge amount of people they receive. It is easy to see each table packed of buyers. Even when they are managing the situation graciously; in a time matter, a roomier place will be nice.

The guy?s are very good! Excellent!!! The purchase process was very honest and very helpful!

Pleasant all the department member were nice and courteus

Sammy Alujiely and his partner Rodney were very knowledgeable, understanding, and overall amazing to work with. They made the process as smooth a possible.

José Ponte was amazing his customer service with us. One to one with us every minute. You're the best!!!

Alex in service was a great. he noticed I was sick out of the hospital and made sure I was out in no time to get home. thank you Alex

I visited AutoNation Toyota Winter Park twice before I bought my first new car with them. I did extensive homework online about which car was a) in my budget, b) a car I would feel comfortable in, and c) the model I really wanted versus the model I could afford. I came with a few budget and model alternatives and I visited 3 other local dealerships. Upon inquiry, Henry was the first person to reach out and call me. Over the phone we talked about my auto needs and what my budget would allow. We scheduled a time to meet in person to discuss further and do some test drives. When I arrived to the dealership, I felt welcomed. No pressure, no ready-to-pounce salesmen. Just a chill, informative environment. I encourage everyone to visit this dealership in person and test drive more than a few cars. The car that you research on paper and at home may change once you actually get to drive it. I was set to purchase a Toyota RAV4 Premium and ended up leaving with a RAV4 Limited because it was more comfortable to me and it had every option I wanted and more. I thought this was WAY out of my price range. I had a number, a monthly payment I could not exceed with my personal budget. Working with Henry, as well as Nathan and Carlos in Finance, was a breeze! All of the above, particularly Henry, did their best to meet me at the number I could afford - and we did it! Not only did I purchase the car I wanted, it's also a car I feel safe and comfortable driving - AND I didn't feel 100% stressed out buying it! The dealership even bought us lunch! How nice is that? Thank you Henry!

Great service efficient transparent. Jose was very knowledgeable and got me in my new car within 3 hours. Love my car.

Just visited the dealer yesterday. Henry Modaresi worked hard to help us went through the buying process. I was so surprised that he knew which car that we traded in without asking us. Also, he got us a good deal if not the best one.

Cory Pope is excellent mechanic advisor and always take care of all my cars issues. I'm giving him 5 stars.

Henry made the buying experience a pleasure. He was very accommodating, showing a lot of care during the stress of buying a vehicle. I highly recommend him.

Had the 10k checkup. Luv the Toyotacare free oil changes and tire rotation. Bob Parr took good care of us. We had lunch at Sonny’s and the car was done. ❤️❤️❤️❤️

Fast, excellent service. Bob made me feel welcomed.

I was very pleased with my service and with my contact, Ben. Will use them again and probably will buy my next car there.

Great folks to work with. Went far and above to get me the car I wanted.

Our salespeople Mohammed and Nico were kind, caring and fun to be with. An amazing holiday lunch with paella and a real mariachi band made the purchasing experience unique and unforgettable!

Good place to buy a car at.

Jay the person assigned to take care of me and my car was very courteous and attentive in arranging for all my needs while my car was evaluated and repaired.

Bob was very attentive to the needs of my car, very friendly, and helpful!

Christina was kind and got me in and out in a timely manner. Best oil change experience I've had so far.

Sammy has been awesome. This is the second car that our family lease with him. He cares and helped us through the whole process.

Just had my Toyota Sequoia serviced here. We worked we with Ben. He is always super nice and helpful. Will definitely be going back and working with Ben.

Wonderful staff with great customer service. No one pushed me at all. Helped me get the car I wanted and am very happy with!

These guys did great with my last vehicle and now they're taking care of my new one. Excellent service.

Always a great customer experience. Bob Parr is my service representative. He?s on time, keeps me informed. I highly recommend him!

Henry was really amazing in all the ways of dealing..... This is my second time of purchasing from autonation ,where I felt very comfortable with him ... I would definitely recommend him for my other friends as well..

Great service Very honest and trustworthy

Update: Had the vehicle since February 2019 and I?m still in love. Unfortunately I had a dead battery one day about two months ago, but I called AutoNation and they got me a service appointment right away. Ezra understood my frustration and said he would make sure the guys checked every part of my truck to make sure there were no other issues. They gave me a courtesy car to get to work and all was right. Fast forward to December and Ezra made sure my second oil change went smoothly. I told him I thought I needed a new tires balanced due to a shimmy in the steering wheel and I didn?t want any issues on my holiday road trip, and he made sure every issue was addressed. Even though they were extremely busy for a Wednesday morning, Ezra made sure to find me to keep me updated as much as he could. AutoNation is great! I recommend anyone in the Central a Florida area looking for a new ride go check them out. February: The team at AutoNation Toyota is great! Junuel was very professional and down to earth. He worked his butt off to make sure I left that dealership happy. Then comes Dominic. Finance guy extraordinaire. Dom was on the phone with the bank telling them their offer wasn?t good enough and they needed to re-evaluate, and they listened. He even called me two days after I bought my new truck and told me he kept working my deal after I left and got me with an even better finance company with a better interest rate and payment. So needless to say, these guys deserve all the business you can bring them. They?re awesome guys and will do anything and everything in their power to make sure you get what you need.

Oscar is a fantastic service representative. He exceeded my expectations by completing the oil change less than an hour, cleaned the inside and outside of my car (without me even asking; so it was a very pleasant surprise!). I would definitely recommend Oscar!

Excelente servicio, el tiempo de espera fue el que me dijeron Muy satisfecho

Rodney was great! Always a good experience

Every time I take my car in for my free engine maintenance package, I?m always told that something needs to be replaced or fixed and it?s not really free there?s always money involved so I cannot give a good review, I?ve had my car for a year and he even told me I needed my brake fluid changed,So I feel like I?m just being taken advantage of. When I got home and read the paperwork it said I requested an all points check up on my engine all I request it was my fluids to be changed. It made me feel like the erroneousness of Was on that paper, justify the fact that they could just tell me this was wrong and that was wrong and I need to just pay this and that to get this done that done

I’ve taken my car in several times for routine maintenance and it wasn’t until this last time that I left without feeling like someone was trying to make me get things done that weren’t needed, really appreciated Michael Gonzalez guiding me and being honest about what my car needed. He will be my go to guy from now on, he was honest and didn’t make me feel like he was trying to make me do things unnecessarily. Thank you Mike!

Nice service crew . Excellent customer services skills.

I bought my new 2020 Toyota Corolla Hybrid from Acquisition Specialist Andre Perkins at AutoNation in Winter Park. Andre is charismatic, good-natured and always smiling. He went above and beyond to keep things moving along (even if he had to do them himself) throughout the entire car buying process. I feel very fortunate to have him as my sales associate. I highly recommend Andre when you're ready to buy your next car!

Took care of everything I needed. Thanks Toyota...

Henry Modaresi was a huge help in getting me into a 2019 Toyota Tacoma! He was very patient and resourceful as I wanted to test drive an array of different vehicles. Autonation Toyota was helpful through the whole process and had a very comfortable and clean facility.

Courteous. Helpful. Pleasant experience. Excellent overall. Appreciate Sales Person Alex Velez. Very professional.

I drove down from Boston, MA to compete in the AKC agility invitationals. On our way back from Orlando my tire pressure monitor came on. I stopped and noticed a large nail in a rear tire. I had a 1200+ mile trip ahead of me. I called the closest Toyota which was this one and the woman on the phone for service was super nice and said to come on in. The line for the service bays looked so long but they got us in incredibly quickly. From everyone that greeted us down to Ben who helped us get the tire patched in no time, the experience was top notch. I will keep this dealership in mind when I travel down here again next year but to anyone local, you'd be stupid not to do business with them, they do business right!

The Maintenance plan that AutoNation offers is a joke. I brought my car for the first service. They do nothing just looked up and down my car and said it was good and let me go. Waste my time and gas.

Great costumer services I don't have to wait too long And the person was excellent

Gerry Z has been always helpful and cares for what we need on our vehicle. He offers suggestion and gives us options.

I just recently relocated here in Florida and autonation toyota winter park helped me and make sure that i purchased the car that I really wanted. Efficient and fast service! Thanks Henry, soheil and santos ! I really felt at home here in Florida! Thanks autonation toyota winterPark!

Marco Rincon, was very helpful in leasing my first car, he was extremely patient and understanding and helped me all the way through.

We visited Toyota AutoNation for the regular service. We worked with Bob Parr and he listened to our concerns and provided advise on how to proceed. Great service by all. Thank you.

Took a little long for a simple oil and tire rotation.

Mr. Henry Modaressi was great. He was honest and listened to our concerns and helped us find a great car for our mom. We were confident in our purchase thanks to him!

Super service personnel at Toyota in Winter Park location

They listened to the repair concerns that I had and responded appropriately. Very efficient. Clean facilities. Friendly staff. It was ready when they told me. The recommendations they had for the needed repairs were reasonable and will keep my car safe and maintain it's value. Everytime I need service, I get the same service consultant, Bobby Gobin. He is excellent. I take all three of my Toyota's to him.

Nick always take care of his service customers. i would recommend Toyota repair services with Nick.

Romy Smear is a great service manager. Been taking care of my car for 15 years.

Nick always takes the best care of us, we wait while our vehicle is being serviced, Nick gets us in and out.

Great experience. They always take care of their customers here. Never a bad experience and I have been continuing my business with them for 3 years now.

the excellent customer service to Mr. Rafael I recommend it is a very special person

I had an appointment with a service advisor Alex at 5 p.m.- i arrived 4:45- i was met by at least 2 valets- i gave them my info for my appointment- Alex was called 3 times- eventually after waiting for almost 12 minutes- another service advisor- Fabian came out . he was very pleasant and said that he would take care of my appointment. My service appointment to change oil in my car took one hour and ten minutes as Fabian said. During all this time Alex was a no show. However- Fabian stepped up and took care of my service. Great Job Fabian.

Bob was very helpful getting my car serviced and giving me a good deal on the matinence.

I had such an amazing car buying experience at AutoNation Toyota Winter Park. If I can, I will always buy my cars here! I worked Enrique Auvert and he was the BEST sales person I've ever had. He authentically cared about helping me find the right car to suit my lifestyle. He is super knowledgeable, had valuable insights to how to think about my purchase and was delightful to work with. At AutoNation, they really do everything they can to provide an awesome car buying experience. If you are in the market for a new or used car, don't think about it, just go to AutoNation!

I purchased a Toyota Highlander 2019 and purchased it from Youssef at Winter Park Toyota Autonation . He was very Knowledgeable about the car and explained all the features that it had. He was very courteous and professional and went the extra mile to meet all my needs and take care of all my concerns. I would recommend Youssef to ANYONE interested in purchasing a car.

Staff is very helpful and responsive to my needs and treat me with respect. Love the movie and popcorn. The wait to replace my punctured tire with road hazard coverage was much longer than usual, that’s because they were slammed yesterday and nothing could be done about that. I love Autonation Toyota!

Great personel to help you. I would like to say big thank you to your sales person Henry for his honest , fast work . You are sooooo good Henry. Your CFS Manager Michael Marcinowaki finished the final papers excellent! You are so lucky to have people like this two gentleman in you company. Thank you again. I will see you when I need. Mean time , I start to enjoy with my new baby”Red Toyota Corolla”. Best wishes and Happy Holidays Hediye Miras Mackenzie

I love this dealership. I was driving to Longwood for years to go to David Maus dealership because my prius was under service warranty there. Once the warranty was up I took it in to Auto Nation and it was like a night and day difference. Auto Nation is a way better experience. Making an appointment is as simple as can be, the waiting room area is amazing and even has video game and tv areas for people who had to bring their kid with them. The services seem to cost alot less also and ,most importantly, they don't try to spend half the day trying to talk me into trading my Prius in on something new. Steve Yee is the associate I've dealt with there everytime and he is always cheerful, positive, and takes time to listen to what you want and not just tell you what you need. Thanks again, after my resent service my mpg went up by 8-9 mpg.

Nick is always very helpful and I will not go anywhere else to get my car serviced.

Gerry is the BEST service professional. He?s courteous, professional, compassionate and very informative of the needs and requirements of my vehicle. I plan and visit my family in Orlando when it?s time to service my vehicle. He?s the absolute best.

Thank you Marcus Leal and the entire staff that helped us. We love our Tacoma

Worked with Eddie! He was amazing. Very attentive. Shortly after dropping off my car, He called and explained exactly what I needed to have done to fix my brakes and align/balance my tires, with estimate. He even said he'd work on finding a coupon to bring down the price. Once the car was done, He called back, let me know he was able to lower the final cost by $50, fixed a nail puncture in one of the tires I didn't even know I had and washed the car. The price was reasonable for the work that was done. I would definitely recommend the Toyota of Winter Park Service Dept. to anyone! Thanks again Eddie for taking such good care of me and my Highlander!!!

Fast and comprehensive service maintenance and easy to make appointment. special mention to Mr Gerry Zarsadias who provides excellent customer service.

Bob Parr is always very good to work with. He provides excellent customer service which is why we ask for him every time!

Friendly atmosphere. Service advisor, Christian Mejia, made us feel welcome. He answered all my questions, explained all recommendations, and had provided excellent customer service.

The service advisor, Gerry Zarsadias was able to assist me right away. Gerry informed me what services my car needed and gave me the price. I came at 9:30am and service was done by 11:20am. Gerry Zarsadias is great. The carwash was not good because there were dirt and dust left on the car after my car was washed.

I found the process to lease a car was fairly easy and straight forward. Adam and Mike did a remarkable job in making this a pleasant experience for my Daughter. Thank you Pete

oil and filter change was successful, prompt and timely.

The service are the best . It is the best team

Bought our car here and the sales guy claimed we had basic services such as oil changes for life, which we found out at the last service wasn’t the case and $100 later now we know. There was no heads up this service wasn’t covered any longer after 25,000 miles on the last service and when we scheduled the 30,000 mile service. While my car was in service a snake of a sales guy called trying to get me to come in and talk to him and made it appear as though my vehicle being serviced had issues. After I say I’m not coming in to talk and to tell me what this is regarding he said oh I was trying to see if you wanted to refinance with us. So let’s clarify you drop your 2 year car off for service and get harassed by the sales people while it’s there. The topper was my service advisor asked would I like the car washed and vacuumed, which I replied yes. I go to pick it up and didn’t even get hit with a drop of water, but I did have a nice new grease mark on my driver door. Just when I thought that was it I now remember that since purchased brand new from here my wife has been told the car needs an alignment every single service. Ironically at 30,000 miles I go in and nobody recommends it anymore. So I guess it just aligned itself or they realized its easier to try and mislead a women and not a man and decided not to go down that road this time. This place is dead to me

Used Costco Auto program to purchase a new 2019 Tacoma. Program made it easy and less stressful. I am very happy with the new vehicle

Adrian was very thorough and helped me get the exact match for a tire ; he offered lower cost option but listened to my need and was concerned in satisfying my need.

I highly recommend service advisor Bob Parr, a very personable and efficient member of your team.

Had the first oil change, was in and out very quickly Christine was very friendly. They even did a free car wash, but frankly I would never let them wash my new car again. Sorry that part was disappointing, but I shouldn't of expected a professional job with the wash since it was free.

Always impressed by the quick friendly staff and service. Adrien was my service rep and he was the best. So nice and knowledgeable.

Henry my Sales person went over and beyond to make sure I was taken care of, he’s one of the best sales rep. Working, very knowledgeable!!

All staff in the past 2 years I have taken my Toyota for service, have been timely, courteous and always go the extra step. It is a pleasant experience from the moment you call for an appointment, to driving in to the service area, to being advised on maintenance issues, to checking out and receiving your car back... every single time.

Great experience, Bob Parr assistant service manager was excellent

Very nice environment with many incentives towards the car

The service agent named Fabian was extremely nice, knowledgeable, and timely. I will definitely be going back.

Christina did a great job assisting us during our visit for the airbag recall. She explained the process and offered additional services. We never felt pressured by her but she explained the importance of the services needed. Automation has a great facility and great customer service! I would highly recommend it.

Very friendly and kind, this is the second time I asked for his assistance and will keep on asking for him!

excellent service i like de service