Excelente experiencia en la compra del carro de mis sueños.

Best place ever to buy a car!! Great staff and no hassle buying!!!

Highly recommend servicing your cars here. I bring my cars to this location and Brandon is the absolute best. He is always professional and courteous and manages to make sure I'm always out in a timely manner.

I came for regular maintenance. The service was fast and easy. Staff and advisor were friendly and helpful. I also took the shuttle service and was very pleased with that. The reason I put one star off is because it took 30 mins after I arrived to get served, although I already made appointment and came on time.

My experience at this dealership was a great one thanks to these 2 wonderful individuals Ms. Cyndi Wagner and Mr Jorge Ortiz. They took the time out to help me and I can honestly say they are genuine individuals who tries their best to help others in need and I’m just thankful they where able to assist me today.

Very bad customer service they do not care about custumers +

False advertising

I use them for the oil change of my Corolla and they are the best! Quick and professional

Worst advisor Rodney Luzunaris. I JUST want drop off the car to check third row seat issue. He asked me about changing new tires and I felt like I did not want to because the tire dealer more expensive than outside; however, he kept saying he offered Price Match until I showed him the ones I found on SamClub and then he could not do it, so funny. Second, he told me car service almost done; however, I saw my car service was done and left outside after carwash for 30 minutes. I waited for him while he was serving another customer, but he did not make it, then I had to pay and got the car by myself. Bought car here, but worst service. Never come back

Ezra is a great resource i only use him for all service on both our Toyotas

the people. not pushy. very personable. very helpful.

Great and fast customer Service .,location in super clean condition.,

Ms. Rivera took the time to thoroughly explain all of the features of my new RAV 4 Hybrid as this was not done when I purchased the vehicle. She is both extremely knowledgeable and very patient!! I will definitely recommend her to my family and friends!

I’m new to town and purchased my Lexus from Lexus of Tampa Bay, an AutoNation dealership. While at Lexus of Tampa Bay I purchased a lifetime battery. The Lexus dealerships in Orlando were not AutoNation dealerships so I called around and each of the AutoNation dealerships I found would have to Order my battery. That was until I called Toyota of Winter Park, they had my battery in stock and could see me the same day. I was so impressed. I arrived to my appointment a little late but it was not an issue for them, they still treated me with dignity and respect. They also took all safety precautions with Covid-19. It was very busy but it did not take long at all. I was also able to get an oil change as my light came on on the drive over. This dealership is highly professional and accommodating. Thanks Toyota of Winter Park!

Thank you Chris for a quick and painless buying experience. 4th Car from you guys and will come back for more.

We were very pleased with the excellent service we received here at Autonation Toyota. Brandon Theiss kept in good contact with us every step of the way to keep us up-to-date on the status and outcome of the repair to our Highlander. If/when we need additional dealer-service on this vehicle again, we will not hesitate to return to Autonation Toyota.

Gerry Zarsadias is awesome and always takes great care of me. He is the reason I continue to use Toyota Winter Park for all of my service.

My service writer Fabian was extremely helpful.

Great buying experience with Chris P. 4th car purchased from you guys and will come back for more.😀

Always great service! Ezra is awesome!

Experience at AutoNation was excellent. Especially due to Cory in the service department. He kept me in the loop every step of the way. He is an exemplary employee.

We went to look for a used car, the sales associate immediately insisted a new car was the way to go. We told him what are budget was and it didn't include a new car. So, he led us to the new cars and said he would get us a great deal. We insisted on seeing the used cars. Finally he showed us the cars we were hoping to see. Took a test drive, kept getting mixed messages about where we could and could drive. Got back and he insisted we give him the keys to our current vehicle for trade-in assessment. I was not happy about it, but he insisted so I relented. My wife put me straight, we got our keys and car back and left the site.

We are very happy with the experience — we were helped very promptly, all the employees were pleasant, polite and helpful. Eddy was a helpful point person. We appreciated sanitary measures taken against COVID-19. We had a problem with the towing service you recommended; he came and could not help us. We found St. Mary’s Towing on our own, and they were fantastic! We suggest that St. Mary’s Towing be on your list. Overall, we had a great experience, except for the first towing company.

AutoNation Toyota puts its customers first! I was amazed by the top-notch performance of Service Manager Steve Burzee and his team this week when I brought my Toyota Sequoia in to replace the original alternator (it finally failed at 265,000 miles). The AutoNation Toyota Team did an outstanding job of keeping me informed on their progress, and when they encountered a part-driven delay, they made my timing and plans a priority and ensured my car issue was resolved in timely fashion. I have used AutoNation Toyota for several years now and have experienced honesty and great service at an affordable price.

AutoNation Toyota puts its customers first! I was amazed by the top-notch performance of Service Manager Steve Burzee and his team this week when I brought my Toyota Sequoia in to replace the original alternator (it finally failed at 265,000 miles). The AutoNation Toyota Team did an outstanding job of keeping me informed on their progress, and when they encountered a part-driven delay, they made my timing and plans a priority and ensured my car issue was resolved in timely fashion. I have used AutoNation Toyota for several years now and have experienced honesty and great service at an affordable price.

Brought my car in for a recall service and they lost my keys!!!!!!!! So unprofessional and had me waiting for over an hour!

Excelente atención y ayuda

I get the Best service at Auto Nation. From the time I check in to when I leave I receive the best customer service I have ever had! I highly recommend Auto Nation to everyone. Plus I love my New Toyota 4 Runner i bought from them. I have had no problems whatsoever with my vehicle.

I have got a new car? Toyota?The dealerships service was so nice ,the sales associate named Marcus Leal was so professional and did a very good job.Thank you.

Excelente y rápida atención. En menos de 30 minutos hicieron mi servicio de 5000 millas

Less than an hour wait! Excellent service.

I wanted to give a BIG kudos to both Patrick in the Sales Dept and to Sal the Finance manager who put together my new 2021 Toyota Corolla lease deal. This dealership in Winter Park Fl is wonderful!!

Loving the new car! Thanks to all who made this a good experience even though it takes too long

I only get my car serviced here. Great service coordinatior.

Salesman was Henry Modaresi that not only got us a great deal but was More than I had anticipated. Buy a car from this guy if you want the best deal.

Awesome service!!

Great Toyota location to get your vehicle serviced.. staff are always friendly and helpful .. so happy with their service each and every time .. you guys rock!!!

La atención fue excelente, todos los que me atendieron fueron muy amables conmigo en especial Mike. Muchas Gracias!!

There were several customers queued to have their cars serviced when I arrived at the dealership. Notwithstanding, after hearing that the car cranked but would not start, and towing service was called, before getting to the dealer, an assuring Service Advisor, Corey, explained with enthusiasm that the auto would be taken care of once it arrived.

I think I received a fair deal and would purchase from them again.

Great sales team that will make it happen for you. Henry Modaresi was great. He got us MORE than we expected.

Great service for my first year service appt. Service manager was very efficient and pleasant. I got in and out in less than an hour with everything done that was needed.

service is good. But took little long.

good job !

I had a great experience with Sean Gorgulu from Auto Nation Toyota Winter Park. Sean presented himself in professional and friendly manner. He was very responsive to all my questions, got me a great price, and made the process quick, easy, and stress free. I highly recommend Sean Gorgulu and Auto Nation Toyota at Winter Park.

Always amazing customer service and friendly staff. Ben Smith has been the Rep helping me for years each time I take my vehicle in for service. Thank you. highly recommend

Awesome service

definitely recommend. Very attentive people, the seller Marcos was very helpful. And the manager the name Carlos Acosta, who attended me, worked hard so that I got the car. I loved the experience of this place. There is no discrimination there, everyone is accepted. Thank You so much and God Bless!

Excellent service and they went above and beyond with me when other dealerships did not thank you so much Auto Nation Toyota and the service from the Sales Rep Heriberto Martinez 5 out 5 thank you again

Good professional service and kind people helped very quickly thanks

Adrian Z. thank you for taking care of me on this appt., and providing great customer service.

I love coming to Autonation. The service is always on time, the team is always inviting, and the customer service is amazing. Thank you all for always being on top of your game. I will keep my business there.

Good service, but last service was expensive for a gas tank cap replacement

I recommend buying your next vehicle, trading in your vehicle and servicing your vehicle here. The staff is amazing and they always have cool treats for their clients.

The purchasing experience was super. Everyone was very accommodating and kind. The service experience was a little different. I believe their service department is very knowledgeable and competent, but I’ve been there 4 times and each time was a 2 hour wait, whether I had an appointment or not. The waiting area is comfortable, but the drinks and snacks are not complimentary like they were at Fields Chrysler in Sanford. If I’m going to have to wait 2 hours or more each time, there should be more complimentary refreshments besides just coffee.

Update review Sept 13, 2020 This week a bunch of warning lights went on in my car and I brought it to Fabian Soto at service area in dealership. After having the car diagnosed, Fabian took a lot of time to explain what the problem was, what it meant to my future ability to drive my car safely and an overall discussion of my options. My car is 2006 Prius with 120,000 miles and in excellent condition. I was very impressed with Fabian's knowledge and consideration. 2019 review Some animals got into a fight on my 2006 Prius and scratched through the clear coat. I put a claim in through my insurance company and they approved the repairs. Next step was to pick the body shop to complete the work. I always run anything to do with my Prius through AutoNation Toyota and in this instance I had the distinct pleasure of working with Angel Alberty. Angel met with me and reviewed the insurance companies damage estimate. I also took this opportunity to add on a few repairs that were unrelated to the insurance claim. Angel Alberty coordinated the entire process for me. I simply left my car with Angel, and he arranged for the car to be brought to AutoNation Collision, where Steve Bartley managed the repair process. Angel and Steve worked with the insurance adjusters to ensure that the insurance company included all the areas of the car that were damaged due to the animal gouges. Steve Bartley even made the adjuster come back out to re-evaluate the damage and was able to obtain additional funds for additional repairs. All this happened seamlessly without my having to get involved in the process. Auto Nation Collision, through Steve, kept me informed throughout the repair process regarding the timing and the work progress. In the end I was spectacularly impressed and pleased with the quality of workmanship, the final results and the professional and courteous treatment by both Angel Alberty and Steve Bartley. Without their help and intervention with the insurance company I'm certain that not all the work that needed to get done would have been covered. I strongly urge anyone that needs collision work on their car to turn the process over to these AutoNation Toyota representatives. They work magic!!

I would like to buy a used car, but, I bought a new car ! Cristiano and Marcao help me to buy ! Tony, is the best guy in the Toyota Winter park ! He? s super friendly and smart !

My service rep Mike was very professional, kind and explained everything he was going to have checked on my car. He kept me informed.

The Sales Associate (Luis J) was EXCELLENT. The Finance Manager (Edward H) was EXCELLENT

Excellent place, good people, best service, family kind of experience.

Excellent service provided by Michael Gonzales, everytime we bring our car for service he goes above and beyond.

Kiero felicitar a Michael gonzalez en especial por su buen custumer service, me ha brindado su ayuda en dos ocasiones,lo recomiendo, es muy profecional y excelente ser humano

Dalton Bohannon was very courteous with us during our visit. He notified us of any issues that were found and what options were available with the costs of each. I greatly appreciate his patience as we discussed what issues should be taken care of first and what could wait until my next visit. Thank you for your kind service.

I went there knowing what I wanted and they Sean did a great job of listening and not trying to oversell me. The experience was efficient and smooth and I didn’t spend my whole day there. All in all, it was a good experience.

Customer Service is excellent as usual. Cristina was very professional and took care of my car appointment. Everyone at Autonation is excellent in my humble opinion.

I have always had a great experience at Autonation. From the buying process to the service appointments. They really take care of their customers. Love the personal attention, and the attention to detail. I would recommend Autonation for your next car needs.

My service writer gave me complete information on the details of the condition of my car. He gave me prices of repair and times of service.

It was my first time there, I made an appointment with Ezra for a service. The moment I pulled up to the bay I was greeted and taken care of in a matter of minutes even with it being super busy. Marlon was the tech that took care of my SUV and he went above and beyond to find my issue. Waiting room has plenty of seating and also a movie room. Highly recommend this place for service. Kudos to Ezra and Marlon for making my first experience there an exceptional one.

5 Stars for Christina Rivera. I cannot give 5 starts to everyone that works within the entire service department, but she is great to work with. She is very knowledgable about cars, honest, trustworthy, and an all-around cool person. I will only get my car serviced by her. Check her out!

EXCELLENT SERVICE, Belal and Rodney were amazing! They helped me find my vehicle and got me to such a good price! Compared to other brands and even other Toyota dealers this was the best numbers by far! I will definitely be coming back. HIGHLY RECOMMENDED!

I took my car in for service yesterday. Everything was done quickly and in a timely manner. Jerry Sarsadias is an excellent advisor. He called me to advise that my daughters car had a recall. I made the appointment for her car and mine as well as it was almost due for 10,000 mile service. I always avoid Jerry’s days‘ off because of his excellent customer service. We choose him to handle our car needs.

La eficiencia en el servicio.

Friendly professional staff. Kept informed of progress.

Great experience, Henry was very patient and helpful. He even offered transportation for my son so he could get to work on time. I recommend this dealer.

They dont call them stealerships for nothing.

Great customer service.

Henry was very professional and attentive to our needs.

I am unsatisfied. I brought my car into services because i had my check engine light on and on my screen screen it verbatim said "A Malfunction in the electric control of the engine, throttle, or automatic transmission has been detected. Contact your Toyota Dealer to have your vehicle inspected." And all Oscar, the representative I had who was so rude, said was "It's because your gas was low" During the check engine light was on, I did not have low gas, the low fuel light was not even on. I don't understand how my gas interferes with my electric control of my car.

Worst dealership ever. I was trying to get my first car ever and at first yes they greeted me Nicely but as the day go on the guy that was with us started to get annoyed and started to be rude and kinda rushing us. I’m 18 and trying to drop a lot of money on my first car of course I need time to think it through and my mom was helping me to and the guy was just putting pressure on us making us feel that we need to pick a car fast and just pay for it. The guy got annoyed when I try to translate to my mom what he was saying. Then the next day I went down to classic Mazda. Phenomenon Experience love the place they worker were very nice and very patient with you and I bought a brand new car there on the same day that’s actually more expensive than the car I was going to get at Toyota. All in all don’t recommend this Toyota place if you don’t want to be pressured to buy a car or the sales person being annoyed and rude because your taking too long to decide.

excellent service in all areas,thanks for everything👍

I had great experience they great at there job

Excellent services. Your sales person Mr. Tony Ramirez answered all my questions. Very courteous. And Samantha from finance also excellent service. Keep up the good job.

service is very good and professional

Ponte gave us superb customer service. His willingness to approach the sale with honesty and good intent gave us the piece of mind and ease.

I love coming to Toyota Winter Park to get my Toyota car serviced. I would never go anywhere else. Their customer service is superb. They meet your car needs and even keep me updated on any recalls or promotions.

Excelente atención y buen servicio por parte de todo su personal, pregunten por Jesús nuñez, excelente vendedor.

Advisor shared issues with my car that needed attention. He was polite and helpful. Whenever I came to get my car serviced I was always offered by Ben to have my car washed which was not offered when I came in.

This dealership is top notch. From service to sales it seems like everyone that works there wants to make sure you are happy and comfortable. Every employee that walked by us greeted us with a smile and often introduced themselves as well as their colleagues. Christian in service is top notch, he knows the products and services and does a good job of explaining everything to you. Luis in sales is a true professional. Probably why he earned his toyota "Pro". He treats you with the upmost respect that I have ever experienced at a dealership. He is straightforward, clear, honest, professional and most of all respectful. I would highly recommend this dealership.

I couldn't have had a better car-buying experience than I did at AutoNation Winter Park. We had frequent communication with both Chris and Freddy and they were friendly, helpful, and zero-pressure. We left with a great deal on a new Corolla and feel great about the purchase. Funny enough, a few days later we went to Toyota of Orlando to look at a used car and the experience was VASTLY different and very negative. Even the COVID precautions in place at AutoNation Winter Park had us feeling safer on that front as well. Highly recommend this location!

I’m glad I have been assisted by your company..the personnel are very kind and helpful..I’m very happy

They are professionals there and very understanding

I couldn't have had a better car-buying experience than I did at AutoNation Winter Park. We had frequent communication with both Chris and Freddy and they were friendly, helpful, and zero-pressure. We left with a great deal on a new Corolla and feel great about the purchase. Funny enough, a few days later we went to Toyota of Orlando to look at a used car and the experience was VASTLY different and very negative. Even the COVID precautions in place at AutoNation Winter Park had us feeling safer on that front as well. Highly recommend this location!

Toyota was not even on my list of dealerships to visit. But after going to another dealership that was on my list and waiting for 20 minutes and no one came to ask us if we had been helped, my husband and I left. My husband said lets try Toyota who is just down the street. As soon as we walked out our car, a gentlemen approached us and asked us if he could help us. Mind you we live in Florid and its 90 degrees out. All their sales personnel was outside waiting to help their next customer. To make a long story short. We ended up buying a RAV4 Hybrid 2020. The whole process from start to end was very easy and simple. I can not emphasize how wonderful their customer service was. Henry and Edward were amazing to work with. They always called to follow up and answer any questions we may have had. I will recommend Toyota of Winter Park to whomever is looking to buy a car. I’m overjoyed with my new car.

The service in this dealer was really good. Adonis took care of me and I could get a car in less than 2 hours. The price they gave me for my previous car was really good and also for the new one. It worths to go to this place. Adonis team really put the effort to make the buying process to me really easy. I went to other locations and customer service was not as good as in this location.

Make sure to recieve signed paper proof that your vehicle comes with the certified pre-owned 90 day 4k mile warranty, otherwise it will magically disappear.

Me parece excelente

We purchased 2 chr back in 2018 and all the services on our vehicle has been done at this dealership since we purchased the cars there. We'll last technician if you can call them that decided to over torque the tires to a point that he broke the wheel lock. He did not said anything and just put it back on the car broken. All the wheels are over torque. The manual specifically says they should be torque at 76lb and they are torque on more than 100lbs. We went back and they advisor ordered a new wheel lock because supposedly they didn't have it in stock. The new wheel lock arrived but instead of them removing all the lugnuts and installing them at the proper torque they decided to tell my mother here is the new lock key have a great day. When you go to buy a car they are all over you like bees and honey but after they make the sell the treatment is poorly. Will never buy another vehicle from this location or do any service on my cars here in my life. It sad because that dealership has great people working there but the ones that are not following direction are the ones bringing their name down. I just hope my mother doesn't get a flat on one of her tires because she will be stranded on the side of the road with no help and when help arrives they won't be able to install the spare tire. Hopefully management sees this and contact me to see how we can get this resolved. Store manager contact me he wasn't aware of the situation that was going on with both of our vehicles. He completely apologize and offer to make it up to us. Set up an appointment with Bobby which is my service advisor and he's the best service advisor that the Toyota dealer has. The mechanic Alex he's also the best technician that the dealer has. They make sure that all the lug nuts where torque properly at the proper spec and they also replace the wheel lock key with the lock nuts at no charge. I'm completely satisfied with the outcome and the customer service from the store manager Sal and also from a customer service of Bobby and the technician Alex. I really appreciate what you guys did for us and you guys definitely won my business back. Will definetly give them another shot. Thank you Bobby, Alex, and Sal.

The service was a little slow at the beginning, they open at 0700 I showed up at 0730 and they where having a meeting only 2 people out of like 10 taking care of folks dropping off there vehicles for service. Once the meeting was over and someone was able to assist me things went great.

My service advisor,Ezra,was very helpful and friendly.He listened well to all my concerns and gave great service.

The sales agent Luis Matos and the service agent Robert Goblin they are two great and courteous gentalmen. I have done multiple sales with Luis and his pouting of kindness and doing what?s best for the customer is amazing, and Robert takes very well care in maintaining your vehicles. They are both amazing and would nit trade them for the world.

Los recomiendo muy amables muy atentos y el servicio bueno

Good service...nice people.

Would recommend AutoNation Toyota Winter Park to anyone, anywhere, any time for their vehicle service needs. Fabian goes above and beyond without hesitation.

This a dealership so costs will be a little higher than standard shop costs. With that being said, these people are all excellent and professional. Every time I've gone, every one has been eager to help. A small malfunction caused my brake light to stay on all night and my car battery died. My assigned mechanic found it quickly and since it was a simple fix, they didn't even charge me! It was a great relief. I recommend them through and through

Quick and courteous service!

This dealership did a very good job. The team I worked with made car buying enjoyable to a person who hates having to buy a car these days. Great job to this team.

Body was not washed, wheels dusty as the engine compartment too. Service advisor must be met with the customer at time to delivery vehicle for verify these issues. I observed that staff servicing hurry up not a some time paused to heard what the customer may be request . Sorry, but this issue. Management must be pay true attention on this.

Super clean and sanitize friendly

Cory was extremely helpful and got me help immediately when I needed it and Winter Park Toyota does and excellent job for me over the last 12 years with my cars

Was the best experience buying a car. The sales associate answer all my questions and was very attentive and clear during the process.

I love AutoNation’s group of people. Mr. Henry Modaresi was my Sales Agent and working with him has made my first time buying a new auto in this location a smooth and fun experience. He truly cares about what you need and he went above and beyond to make sure I had all the information required to make the right decision in purchasing my second lease auto! I did get to meet some of the other team members like Mr. Luis Medina and Samantha Aponte and they also as friendly, upbeat, and professional as Mr. Henry. He comes highly recommended and anyone would be lucky to have him as their Sales Agent.

Be EXTREMELY CAREFUL with the deals in this place, the bank or finance relationship make almost impossible get a good deal. Sadly they have a sale team very friendly and able to solve the problem of the customer but the administration doesn't have the same intention.

Excelente atención 100% recomendados sin queja

AutoNation Toyota winter park is the best. People are so nice and they do their best to help you get the car you want. I'm so thankful to William and Manny who helped me get the car i wanted, they're one of the best and really nice people.

I was in a hurry and Dalton did everything he could to expedite my service. They also practiced great sanitation with every car.

The worst people ever, they waste your time, and they run your credit for no reason and at the end do not look for ways to help you, and they won't help you giving you options, just want to ripe you off. Don't recommend this place. Super unprofessional, did not take the time to explain or work things out

Amazing service! Michael Gonzalez and his team are the best in Orlando! Very nice, knowledgeable and honest. I wouldn’t go anywhere else for repairs.

I'm between a 3-4 star. I went in for an oil change but somehow ended up buying a water pump. My attendant told me it was leaking really bad. My car is under 50,000 miles and bought this car from them 3 years ago and hardly drive 12k a year. They either sold me a car with a bad water pump or my attendant wanted more money out of me. Also, as I was sitting there working, somehow a simple Hello from a worker turned into them looking up my information and trying to upgrade my car or lease... I stated multiple times, no thank you but they insisted. Customer service was great but I don't know if it's worth the constant up sell.

Autonation Toyota is the best to buy and service your vehicle, always have an awesome experience, Cristina is a veré humble, knowledgeable and charismatic customer advisor, because of professionals like her is that I will always going to have my vehicle service there

Service Writer Nick always takes care of my service needs, Auto Nation of Winter Park is a premier service facility

Jorge Ortiz did a great job for us under trying circumstances.

The buying process was a little long however TONIA was great. She stood by us until i drove my car off the lot. Overall they were great.

Excelente Dealer, para mi el mejor de la Florida Central, personal atento, amable y sobre todo conocedor y con suficiente experiencia, el día que compre mi vehículo la atención personalizada de Luis Rivero fue excelente, me brindó el soporte necesario para tomar la decision final y adquirir mi Toyota Corolla SE 2021, los recomiendo al 100%. El personal del área de servicio es especial, muy amables y atentos.

Excellent service advisor very kindly and pending about customers necessities

I went on Saturday and had an appointment at 11 AM they took me on time even though it was so crowded and they got me out on time. The service was excellent and the techthat assisted me was excellent and his name was Ed. Even the management are very nice and they have a good quality of work. I will never change my Toyota for another car

It was easy and quick. They have great customer service. Andrick was my service agent and he was super efficient, polite and answered all of my questions. Definitely recommend him as well as the winter park Toyota dealership.

El trato es excelente y sus trabajadores eficientes

Me siento muy satisfecha con mi compra del Toyota Corolla en Auto Nation. Todo el equipo de trabajo muy comprometido con el cliente , en el momento de la compra como también después de esta, asegurándose que todo estuviera bien. Me siento contenta con mi compra.

Dealers are pushy and relentless. That is if someone helps you. They fave me a trade in value half the value of my car, and wanted me to accept a $700 a month payment. But service department was great. That us the only reason they get one star. Will not return. Ever!

Trato increíble y una experiencia satisfactoria

Professional, clean and quick service!

First of all tell the customer for what they are expected to pay and how its to be paid of parts separate from service instead of a lump sum. Second when the greeter talks to someone new at least have some knowledge of where the customer is to go not just point in a direction or take the customer to the area. The whole experience was very enlightening

I recommend Autonation Toyota Winter Park is excellent service .

Shopping at Auto Nation Toyota, Winter Park was an Awesome experience. JR was very polite and professional. He was able answer my many questions. The transaction was smooth and fast. I will be recommending anyone who need a car to shop at Auto Nation Toyota. JR you are the best!! Thank you!!

I am very satisfied with the service that my vehicle received yesterday at AutoNation Toyota Winter Park! Robert Gobin went the extra mile explaining what to expect and got the recent recall fixed as well. I’ll be back!

Given vehicle for 50,000miles service on Tuesday, 25th August. As part of maintenance service, should replace engine oil and oil filter, general check up- check & adjust all fluid levels, clean air filter, ac filter, tire rotation,vehicle washing. I doubt the technician who performed maintenance service did not clean air filter element, not adjusted fluid levels, replaced engine oil with non-synthetic type,not washed engine room.Please confirm.

Excellent service and honesty. There is even a theater room to watch awesome movies

We have had our car serviced at AutoNation Winter Park since 2014. Our service advisor, Nick is like family to us at this point. He is honest, smart, kind, reliable, and we know we are always in good hands. He has helped guide us to make the best choices to maintain our car while being mindful of price. The work done is always high quality and guaranteed. It is reassuring to know our Sequoia is in such capable hands.

This is one of the least professional big name car dealerships that I have ever been to. I traded in my vehicle TWO WEEKS ago and purchased a certified pre-owned vehicle here and still TWO WEEKS later, they tell me they are "waiting on funding," in order to pay off my car. Mind you, if the car is not paid off within the 30 days then the approximately $8100 left on my former loan will count as a ding on my credit that I have worked so hard to bring up to the excellent score it is currently at. This is UNACCEPTABLE and unheard of. For no reason whatsoever should it take this long to pay off a trade-in. Anyone I have spoken to about this matter is confused and has never heard of this issue. Before purchasing a vehicle, autonation called me almost daily to see if they could earn my business yet when it comes to actually taking care of their customers, follow through, consideration, and their money has been made, they're nowhere to be found. I called 4 times and was told I would be called back without getting an answer and finally having to come in, in person. I WOULD NOT RECOMMEND THIS DEALERSHIP TO ANYONE! The time that we are living in right now makes credit even more important and Autonation does not care one bit about your actual wellbeing. Beware of Jean, Pedro, and Davika. These are all higher ups sadly and all people who have completely failed at the follow through that is so important when closing a deal. If the loan on a trade in is not paid off then you have not completed the deal nor done your job. My best advice, walk away.

Long wait and seems like the cost of an oil change went up next time will need to ask how much first.

Excelente atención por parte del asesor , la espera fue muy poca ,de verdad que fue muy grata la atención, sin duda alguna a pesar de que me quedan algo lejos de casa, seguiré asistiendo a su Dealership .

Una excelente informacion de parte del vendedor, hacia mi persona

Ed is a perfect example of an employee who knows how to communicate with the public. He realizes it is the customer who pays his salary. He is a model of humility that we all strive for.

After a horrific experience with Greenway Hyundai, I stumbled upon this place and I’m so glad I did. Mundo and Rodney were exceptional, they were communicative and were very informative. They knew what I wanted and they explained everything to me in regards to my options and why I may not get exactly what I want. However, they got me in a brand new 2020 Corolla within my budget.

Ordered some auto parts with Alex. Super friendly guy and got my auto parts in a timely manner. Awesome service!

Their service center treated me like I was an idiot, when I knew exactly what was wrong with my car. Two tires needed new valve cores, as I was not able to air up my tires. I was made to feel like the 28 years of airing up my tires, I must be doing it wrong because I’m a female. They told me nothing was wrong. I took my car to my trusted mechanic, where he instantly noticed the wrong cores, then was able to replace them. Why did your service department lie to me? I have the paperwork to prove all of this. I will never recommend this place to anyone for service. When i purchased the car, the salesmen were friendly and wonderful. I expected more than sexism from your service team. Just because I am a woman, doesn’t mean I don’t know about cars. Make it right.

Brought car in to get regular maintenance. Ended up needing brakes.. good price

I called the dealership, and Tony Ramirez picked me up at home and I ride out very happy with my new Camry 2020. He was excellent, knowledgeable and professional. Thanks for an amazing experience!!

Great! Had a good experience and couldn?t beat the great price. Thanks to Henry Modaresi

Christian did an excellent job as my service contact.

The technician did a great job! Will always go back.

The waiting time was too long. My appointment was scheduled for 7:15am. I arrived at Autonation @ 7:09, had to wait for the waiting line. I handed my car @ 7:30am, and was told it will take 1 hr to 1hr 20min. I kept waiting till 9:20am then I went to the cashier to ask about the car, shortly after, the agent came back telling me my car was ready, and the addition delay was due to Wheel alignment. I appreciate doing the additional unexpected work; however, instead of keeping me waiting, the agent should have told me earlier, once they found out about the need for the wheel alignment, that the car will take longer wait time, instead of keeping me waiting and waiting. I was expecting to wait for 1hr 20min, but I was not expecting to wait for 1 hr 50min. So what was a routine first 5K miles, 1 hr maintenance, ended up 2hrs 10min !

This place is just wonderful. Every time I went there for service I always had a great experience. Mr. Ezra Difley is my service advisor. He is an amazing guy. He is very helpful and knowledgeable. I will always go to this location. My experience is great at AutoNation Toyota Winter Park. This is one of the great reason that I love TOYOTA so much ever since I know how to drive.

My experience with AutoNation Toyota Winter Park was the best I have ever had! My thanks go to Rommy and Edie who treated me as a customer in a very respectful and professional way. Everything I needed was taken care of immediately!

Great experience and helpful staff. Provided fast service and within timeline said they would complete service.

Everyone is so accommodating and very professional

SUPER!!! Felizzzzzz!!! So happy to be driving my Toyota camry xse 2020!!! So gratefull with Leonardo and Samantha, For such efficient and excellent service, I’m really grateful for the patience, sympathy and charisma, I left happy in all the sense of the word. thanks again so much!

Buen servicio, rapido y buena atencion y profesionalidad por el agente que me atendio ese dia.

In my life had a very good experience with AutoNation Toyota Winter park Mr.Rafeal the service manager did the very good job Hats off him. It's a great Team work. That is the reason my all time recomentaion in winter park only AutoNation Toyota Thanks, keep on good work.

I wanna thank Argenio and Jose for the service they provided on getting me a good car and reliable and sporty style and I'm definitely coming back.

Excellent customer service from a team dedicated to exceed expectations.

Ezra is one of your best service advisors. Youshould probably give that guy a raise based on performance. I have always found him to be superlative in terms of helpfulness, and quick and to the point. Plus he doesn't try to nickle and dime me for up-sale charges like some of the guys. Instead, he is helpful and discounts for which I qualify. This guy is one of your best. --Dan

GREAT STAFF, SURE I WILL RECOMMEND THE PLACE

Auto Nation Toyota is a very honest dealership. I've always had a positive experience here. Service Advisors are always nice and the place is always very clean. They have a little theatre indoors where you can watch movies while you wait for your car to get serviced.

Love the prompt and kind service. They are very efficient and accommodating.

Made appointment for my routine checkup and oil change for 7:15am and the service team were ready and waiting for me. They offered a shuttle to my office about 1.5 miles away. All contact was very nice. The driver asked if I needed a pickup to just let them know. When my car was ready, they called me. My car was washed and vacuumed. Again, all contacts were excellent. I almost felt I was at the Lexus Dealership. 5 Stars Guys! Thank You for your great service.

Mr Luna: One more time thank you I took my toyota to AutoNation Winter Park and what I can say is: the customer service is excellent as is the service given to my vehicle. I recommend it deeply I'm very satisfied with the results Thanks so much

El servicio que me prestaron cumplio mis espectativa porque se hizo en un tiempo menos de lo que esperaba, pero vale destacar la amabilidad del agente Kevin por su profesionalidad.

If you need service on your car request Matthew! Great customer service and you can tell he really cares. He didnt stop til the problem was fixed and made me feel super welcomed.

The staff is really helpful and the work performed is really well done.

The guys were attentive and extremely fast, and I got a car wash to boot. Awesome place!!!

Excellent efficient friendly service.

Marcus with the sales team is super helpful and sweet. I saw one of their Camrys on carfax (the color I had been searching everywhere for with no luck) and put in an inquery. Marcus contacted me within hours and was very patient when traffic made me late to our appointment. Pedro from financing was also very informative and helpful, and found me a loan company that could work with me even with no proof of income because of pandemic. I love my Camry and thank you so much Autonation for taking care of me. See you soon 😁

Everybody was very nice and helpful.thank you so much.carolyn Wright.

Excellent Service.

Very efficient and timely. Waiting area very nice ?????

Very good interaction , everyone is pleasant and helpful. Oscar Luna my service provider is excellent and ahead of the game. Keeps me informed and makes me feel that I am the only one he is helping. i recommend him highly and see him as a friend. Felix the shuttle driver is very pleasant and we have become long time friends over the years. i would recommend them both. The service has rarely disappointed and for the most part excellent.

Customer service was excellent. This buying process was painless and convenient. AutoNation and my sales associate quickly and effectively negotiated with me as compared to their competitor. They offered the best options and the lowest price.

Christina Rivera provided excellent customer service and went above and beyond. I had a lot of questions and concerns about my Rav4, which she explained what services would be needed and why. She is very knowledgeable and was patience with me. I will be coming back to the Winter Park location because of this.

En esta oportunidad, no me fue tan bien; realicé el servicio de las 15 mil millas, al salir de allí como a dos millas, me arroja el mensaje de que mi vehículo aún necesita Mtto, me devuelvo y una persona dentro del canal de servicio muy atenta realizo el procedimiento de reseteo. Quede en la cola de servicio por más de 20 min. Se sugiere revisar y dejar por escrito: funciones de quien recibe el vehículo, funciones de quien realizar el cambio de aceite. Aplicar sistemas de gestión de calidad

Ronald Rodriguez was great! I came in yesterday to get my 2019 Corolla, but Ronald made me an offer I just could not pass up. He is very attentive of his clients and very good at his job! I am beyond pleased with my new 2020 Corolla! Thank you so much, Ronald!

Very friendly and fast service. Save to much time!! Thanks team Toyota winter park. Specially mr. ronnie!

Los recomiendo 100% muy atentos, te hablan claro. Y un millón de gracias a Willians Funez, salimos con la SUV de nuestros sueños ❤️.

La atención que tú vieron y la rapidez que hicieron el servicio es excelente muy feliz con su trabajo gracias

I had a great experience with the service department they moved very quickly to resolve my issue. Robert Gobin was very professional and worked hard to find a solution to my problem. He has a great personality and took the extra mile to meet my needs.

Brandon helped me with my 10k service. I was in and out less than 1 hr. Definitely coming back for future services

I recently bought a vehicle from here and I have to say how friendly and polite everyone was. The staff made this such a smooth, easy buying experience, and I couldn't be anymore pleased. I will definitely recommend in the future!

Great service! Always a pleasure to visit. My only complaint is I do not automatically receive my military discount. Seems you have to ask even though I am listed as Corporal. 8/18/2020 - Update: I will no longer use Autonation. Besides breaking a wheel lug on my last visit, this time I only went for an oil change (with an appointment) and it took almost two hours. Hardly anyone there when I arrived as well. In addition, they made no effort to sanitize my truck. Never again!

Very professional. Usually, I stay at the dealership while getting service because they have everything to keep you amused while waiting, food, beverages, tv, and a movie theater! This time, I was given the option to be given a ride back home or somewhere in vicinity. Went to Park Ave for lunch with Felix as my "chauffeur", very engaging man. And Oscar in the service dept, I have dealt with him for over a decade now. Knowledgeable and professional.

Awesome experience ! Will do business with them again!

Excellent service! Really nice sales Representative Willians Funez !

Bought my first ever vehicle two years ago. Sergio was the salesman that helped me get the best deal and Manager Ismael Rodriguez was lovely. Excellent service and the best prices!

AutoNation Toyota has went over and beyond to make me a satisfied customer. They have provided so many extra amenities for my RAV4 (i.e. weather tech matts, mud flaps, lock wheels). Bobby Gobin, service rep is the person to see for any issues. He is very laid back and calm. He goes straight to the highest manager to get your problem resolved. He replies to your emails and phone calls in a quick time frame. Very well rounded and great manners. Love this guy. He does not give up until he finds a resolution!!!! Bobby is your man!

Ezra was very professional and knowledgeable. He kept me well informed about what was being done and when my car would be ready. When I was having regular service done, I was informed of a recalled part needing to be replaced. They provided me with a car to use so that I wouldn't need to make an additional visit. Within 24 hours everything was taken care of and a detailed report of my car was provided and explained. Very happy with excellent car service and customer service. I highly recommend Auto Nation for exceptional quality of care.

DONT GO HERE!! I went here for service and they SCRATCHED my steering wheel and the manager literally told me he's NOT claiming responsibility. I was very disappointed here and will NEVER go back. They won't even get in touch with me and ignore all my calls.

Great place, great prices, with friendly staff

Henry was my salesman and he was great. Even the finance guy Jesus was easy to work with. Made the whole experience a lot less painful than I expected

Robert is excellent!!!!!!!!! The servic is awesome. very Professional and knowlgdeable.

I love bringing in my Corolla for service and being able to see Brandon Thesis! For the past two years he’s been a wonderful tech advisor and he doesn’t take advantage of his customers. He’s relatable and he takes the time, to find out the best way to help you. Today, I was able to meet Alejandro, in the parts department, face to fave for the first time. I felt as though I found a new friend. He helped me find rims and tires for my vehicle. As well as, educated me on the detailing services offered. Both gentleman were extremely polite and extremely helpful. They are prime examples of the customer service that you will receive at Toyota Winter Park. Thank you all and I will see you next week!

2 weeks ago, I purchased my new 2020 Rav4 from AutoNation and I got to say, I LOVE IT! They had a huge section to choose from which was great since I already had a specific trim/color in mind. Shekhar Dutta and David Davis were great in assisting with my experience. They were extremely professional and at the end of the day, we were able to come to a deal that worked for my budget. Very happy customer.

I had my car for 2 years and the entire transmission failed, even though I took it here for all the required maintenance and only drove 30k miles. I dropped it off to have the transmission fluid replaced and paid $300 and they told me it would be 6k to replace the transmission. So I took it to a mechanic who charged me a LOT less and showed me how they did NOT change the transmission fluid because it was completely black and only 1/3 full. So I called them to complain and they take responsibility and refund me (not including tax by the way) without any hesitation or fight because they knew they didn't replace it but had no problem charging me and hoping I wouldn't notice! Such a scam they tried to pull on me and I will never be back.

I love bringing in my corolla for service to AutoNation. It?s always nice to meet with Brandon! The pays attention to his customers and always makes sure he helps in every way possible. Alex(Alejandro) in the parts dept, helped me fine rims and tires for my vehicle. Both associates were extremely sweet, and professional. Thank you all!

Best service and best deal ever ask for Shadie he took care of my new toyota and was so professional and curtious i definelty recommend him and the manager Ben did and awesome job. Thank you Toyota for the beat deal ever!!!!

Great experience. Fabian Soto, my service rep, was a delight to work with.

David Davis & Ion were the ones to assist me. They are phenomenal at what they do we came in knowing the make & model of the car that we wanted & the price we wanted. Safe to say my wife & I left very happy!! David & Ion are amazing salesmen & I will definitely be recommending them to anyone who wants a car!

I’ve taken my Nissan to Toyota AutoNation for service for a number of years now, and they are consistently thoughtful and efficient with their repairs, suggestions, and overall customer experience. Members of my family and I tend to request Service Representative Ben because of his extensive knowledge, friendliness and sincere concern, but they are all very good at what they do. I highly recommend them.

My experience at AutoNation Toyota Winter Park was a very positive one. Prompt and courteous services were provided as well as great service and respect in regards to the corona-virus CDC guidelines.

I have always taken by 2008 Sienna to them for last few repairs - gear cable change, rear brake service and recently to fix leaking front CV axle assembly (lifetime warranty). The service advisers are super friendly and showroom itself is much better. When it's time to replace my Sienna, I think it will be a Highlander from Autonation.

I always get quick service and I use my coupons 20% off in mail. Oscar was great!

I was able to get an appointment the day after I called and was provided a loaner vehicle while my car was being serviced. The service was completed within the estimated timeframe. Service representative (Oscar) was very courteous and helpful.

Very good service 👍👍👍 Our sales Associate was Kevin Michaud👍👍👍💥He is so friendly, kind,smart..... Person.He was doing great work. People are so friendly there ☺️. Thank you for your work. Manager, financial --👍👍👍👍👍 Many thanks for your help 👍👍👍

I had a 10,000 mile service. Place was a bit crowded, but I still was out in 1 hour.

The service was wonderful. The service manager and technicians addressed every issue .

I just leased my 3rd car from Autonation Toyota Winter Park and I can't say enough good things about my experience. They were so knowledgeable and really helped find the perfect car for me that met all my needs and finances . There service dept is also too notch. They all work as a team but a special shout out to my sales person Luis Reyes and the manager Luis Beltore for everything they did to make this a great experience.

My Service Representative is the best. He explains the reason for a service that needs to be done or if it is possible to put it off until the next scheduled service appointment. That is the reason I trust my Camry only to AutoNation Toyota.

La verdad deja mucho que desear la calidad de servicio en Autonation Winterpark, el día de ayer acudí a realizar cambio de aceite, chequear luz de las llantas ya que se quedó encendida y a realizar un boletín de chequeo de airbags Y seat belts. En conclusión realizaron cambio de aceite y Se les chorreó el aceite en el motor, fueron incapaces de limpiar, chequearon el harness de airbags o algo así y dejaron las tapas laterales de la consola mal puestas, sobre la luz de las llantas ni la chequearon y eso constan en el supuesto reporte o check list como lo quieran llamar que debe hacer el técnico. No se como es el trabajo dentro de sus instalaciones pero imagino que deberían de tener un inspector que haga constar que se realizó el chequeo de rutina correctamente. Si no es así deja en duda la calidad de servicio preventivo y reparación.

Gerry Z always provides excellent customer service!!!

Quick & Great customer service. They gave me a time frame and it was completed before hand. Did not try to over sell me on different services and items.

I always deal with Ezra and I thank him for the most amazing service I've ever received at an auto dealership! I've bought many cars and never have I received such excellent service from him and your transportation service to my home.

AutoNation was a great experience. The car was returned a little funny and after speaking to someone they corrected this issue at an impressive rate and were able to make things right little to no time. I am very humbled and privledged To have been taken care of as such. Will always come back. Great experience.

Staff is always on point every single time and always ready to help a customer in need.

Earlier, I had posted a negative 1 star review on this dealership for the bad experience I had last Saturday. In just a couple of hours, Stewart Burzee, a representative from the dealership contacted me and without making any excuses took responsibility for the bad experience and made everything right. Stewart also committed that I, or nobody else experience the same again. For that, I take back the single star and change it to 5. Thank you Stewart! Your dealership needs more people like you. I look forward to meeting you in my next visit to the dealership.

Service Advisor is amazing attention to detail by car cleaning team was poor

I always deal with Ezra and I thank him for the most amazing service I've ever received at an auto dealership! I've bought many cars and never have I received such excellent service from him and your transportation service to my home.

A little longer than I expected for wait time, given was to be done. However, all staff were very courteous and answered all my questions. Comfortable waiting area. Altogether a very positive experience.

Everyone was very friendly and professional, the young man Corey who was helping me excellent..The place was nice and clean, everyone was wearing mask!!!

Fabian in the service department was great. Got my car in and out quickly.

Christina in service saves the day again!

Excellent service. Very clean. Plenty of chairs spaced out appropriately for social distancing.

I’m in CA and bought a used certified car online for my daughter in FL through Chafik - he was great! Despite inevitable miscommunication when relying predominantly on text and e-mail, Chafik consistently followed up and kept to his word on all issues. I wasn’t the easiest customer, so I’m extra impressed that despite time zone and distance challenges, Autonation came through And my daughter is thrilled with the car. Great job Autonation!

I’m in CA and bought a used certified car online for my daughter in FL through Chafik - he was great! Despite inevitable miscommunication when relying predominantly on text and e-mail, Chafik consistently followed up and kept to his word on all issues. I wasn’t the easiest customer, so I’m extra impressed that despite time zone and distance challenges, Autonation came through And my daughter is thrilled with the car. Great job Autonation!

Every time I have walked into this store, I have been greeted, assisted, and made to feel important, whatever my requests have been! The people who work here are the best of the best and treat everyone with respect!! Can’t express how happy I am as a whole with AutoNation Toyota Winter Park!! Tonia, Nathan, Cyndi, Ben, Edward, and of course Nick made my latest experience the BEST possible!!! Thank you team!!!! You are amazing!!

Great job as usual. Service team does an outstanding job every time.

Great job as usual. Service is performance is consistently performing at a very high level. Thank you Monty McMillan

Made it easy to purchase a vehicle even though I was out of state. Easy process, great customer service and clean and professional atmosphere and facility once I did get to dealership.

My service advisor Ben was awesome

tremendo servicio exelente empleados buenos precios

I drive a lot, about 5000 miles a month, I can always count on Cory to take care of my car properly and to recommend necessary services. He is knowledgeable, honest and trustworthy, all qualities that I look for in a service manage.

I have a good experience in the dealer I recommend this dealer to a friend

I had leased a Toyota Tocoma 3 years ago from Henry at Toyota of winter park. It was a smooth purchased and went back in to lease a new vehicle and the service was again amazing. Thank you

Quick and effective . Very accommodating. I was supposed to drop off the car and return next day to collect it. I asked if it could be done same day and he kindly accommodated me. Great job

It was an excellent experience that I appreciated. No high pressure sales tactics. Very happy with them and highly recommend them.

Had our Toyota Siena serviced at the Winter Park dealership. The main reason I go there is the 'over the top' professional service that Fabian Soto provides.

Replacement fuel pump took amount of time promised. Wonderful!

I changed the oil, rotated the tires and completely checked the vehicle for 50 thousand miles, fast and quality work. congratulations to all of you.

My husband and I purchased a new Camry yesterday at Auto Nation in Winter Park. Mateo, Danilo and Edward were very easy to work which made our car buying experience one of the best we have ever had. We would highly recommend this dealership for your next car purchase

Great service. Had issue with my AC that the tire kingdom could not fix

I trust Erza Dudley my service rep, he has always treated me right.

Compramos un Toyota Corolla para nuestra hija por su graduación, nos atendió Marcos Perez con mucha paciencia y esmero. ¡Gracias por el excelente servicio!

just bought my new 2020 Camry SE salesman Louis Reyes was awesome Sales manager and Finance Jesus were easy to deal with. I'm really enjoying my new Toyota. went back to have windows Tinted Raphael in service got us in and out Thanks everyone PS last vehicle I had was a 2006 Pontiac Vibe so this was long over due

I had a very positive experience. Christian, my service rep explained everything beforehand and told me the time frame I could expect. The service was done in half the time. Everyone was pleasant, efficient and exceeded my expectations.

They were very courteous and COVID minded. The store was clean and constantly being cleaned. I will be going back for all future needs.

As usual, excellent service and prompt. They provided a rental car while my 4Runner was in service and waiting on parts.

Excellent service 👍🏻 The people are very friendly. My car was ready earlier than agreed.

Over the past 2 years and most recently on July 18, 2020, my family and I have purchased 3 cars with Autonation Toyota of Winter Park, FL. We have continued to come back due to Nathan Mercado. He is an outstanding sales associate. He hustles, very patient, attentive, listens and truly knows the meaning of customer services. Also, with our most recent purchase, Santos in financing was also amazing. He was very attentive to our financial needs and did all he could to make everything work. Great to talk to and also excels at customer service.

Great service. They go above and beyond. So happy with them.

Great customer service !!

Great service and very friendly staff. Took some time to get process through but everyone was helpful so overall it was a good time there and

Make sure you get a price for what they recommend, then call a dealer service alternative shop And get a price from them. The service facility I use for my BMW quoted 240 less to do more work And then would give a veterans discount on that. Toyota has lost a good customer (me).

Tratan en todo momento de cubrir las necesidades de los clientes, personal respetuoso, amigable, competente. Buena experiencia con ellos. Recomendados

We worked with Danilo Rubiera. He contacted me quickly and had excellent follow through during the entire process. Danilo was courteous, thorough, and worked hard to earn our business. We enjoyed our entire experience and was made a fair final offer for our KBB car sale. Would not hesitate to refer others to AutoNation Toyota and to Danilo for buying or selling a car.

Rental was too slow to process. It took more than an hour to provide me with a rental vehicle. The details of the repairs to my vehicle was not explained to me when I picked up my vehicle.

I had Mr Jiho Pak as the Service agent. He was super courteous, prompt and get the job done in record time. I was surprised as how fast he can get the service done. I highly recommend him and will personally go to him for future services.

Great service and Rodney was extremely pleasant and helpful to our needs

Professional approach.Good followup.great people to deal with

Very professional service, and relatively fast. No complaints.

Excelente Servicio Sales Manager Luis Medina Totalmente complacida con mi nuevo carro. 😊😊

Henry the sales men was so efficient in taking care of us.

The service was for a recall from Toyota, although it took a longer time to fix it, but the customer waiting room was fully sterilize for the safety of the customers.

My experience was very satisfied and we went through all of the possible routes to properly service and repair the cars. He also did a full inspection of the car and was very clear on the repaired that was really needed. I would totally recommend going Back to Mr.Mejia. He is the real deal and will take care of you.

Customer service was fabulous, my service Advisor is Jerry Zarsadias He has been my service advisor since I bought my used 2007 Camry in 2007. He is honest, friendly, and he is a pleasure to see whenever my 2017 Camry needs service.

I came in for an oil change. Cory is my service representative every time I come in. He is the greatest person!! A young man with manners, smiling and always willing to work with me to see how he can help. A true gentleman at all times, kind, caring, true to his word and a one of a kind!!! Auto Nation should be proud to have him working for them. I recommend a raise since he is a new daddy!!!

Everything was perfect ,fast and easy , super nice people

I had a horrible experience at auto nation. I bought a car from them that should never have passed inspection although they said it was certified, it has been a whole week now and they still don’t want to pay for the car to be fixed. No one is returning my phone calls

I love going to this service and this dealership. They are all so polite and prompt. I have a young service representative that I have had every time now since I started going. You just can not find a finer young man!!!!! Cory is always smiling, polite and acts like a gentleman at all times. He is aware of my needs and helps me fulfill them anyway I can. Not pushy or tries to talk me into something I can't do at that time!!!! Keep him and give him a raise!!!!!!! Thanks

I?ve been in the Orlando area for over 12 years and have been a customer with AutoNation Toyota the entire time. No reason to go elsewhere- service (shout out to Bob Parr) is excellent and I?ve now purchased my second vehicle there so I?ve been happy with their sales department as well. Everyone is friendly and attentive and the facility is very comfortable. Happy to see lots of cleaning, wipes and sanitizers available during these Covid times. Would definitely recommend AutoNation Toyota to anyone!

As a suggestion please check the car wash department they really need improvements

Customer service was amazing and very knowledgeable.

I was very happy with the service provided by Kristina, and pleasantly surprised by the policy of no charge for service under 25000 or 2 years. I wish all car dealers were just like David Maus Toyota!!!

I think you can do better (faster) on the line for service.

We had a fantastic experience buying our 2021 Corolla here. Even though we already had a good experience buying our previous Corolla from another local dealership, they weren't able to offer the service, pricing and benefits we got from AutoNation Toyota Winter Park - particularly the lifetime powertrain warranty. Our sales rep, Tonia, was knowledgeable, reached out to us just the right amount (not pushy and not late to the game, either), and made sure we left with a car that had all of the features that mattered the most to us. It was worth the drive!

Great experience in buying my daughter's first car here. Big reason we bought here and not somewhere else was our excellent sales associate, Youness, who was both professional and patient and knew everything! Samantha was the best with all the paperwork and making things understandable and easy. Go team!

Adquirí mi nuevo vehículo con AutoNation y la experiencia fue excepcional. 100% recomendado. Gracias a nuestro vendedor José Rolando por dar la milla extra y garantizarnos la mejor oferta.

Our salesman, Andre, was so conscientious!! We love our Toyota Rav4! My first choice was silver exterior but they had just sold the last one. We drove the Magnetic Gray Metallic and bought it. We were so impressed with Andre that we wanted to look no further for a silver!

Excellent service explained everything about what they did. reasonable price for what they did. Glad I service my car there.

Our AutoNation salesman, Andre, was so conscientious!! We love our Toyota Rav4! My first choice was silver exterior but they had just sold the last one. We drove the Magnetic Gray Metallic and bought it. We were so impressed with Andre that we wanted to look no further for a silver!

I am very please with the service and with the service person that help me . He was very profesional.

Requested a quick service visit since being notified of a death in family. Visit was scheduled within one hour of the call and as always, the service advisor and service was great.

Great service. Ezra- my service manager-is very professional. Always takes time to explain everything I need to know about my vehicle. Always a great experience.

Excellent management is what makes this dealership work so well, beside many other things, too lengthy to mention.

Fabian is the most helpful and nicest person. everytime I come back he treats us like family and our problems get solved flawlessly, i definitely recommend requesting him

I sold my car to Jorge Ortiz. He is a really nice guy, got us a good deal. I trully appreciate his assistance. He paid way more than estimated by BBK after checking the car.

Everyone professional. You feel you?re getting quality work for your car here. Never had a problem with previous repairs

I always receive excellent service and Romy my service agent who I have used for 10 years is amazing! He always takes care of me in a timely matter and never pushes for unnecessary repairs. Congratulations on the well deserved promotion Romy!

exelente dealer lo recomiendo trabajan muy bien siempre ayudando los clientes con muy buenas ofertas

Generally I do, but recently one of your technicians misdiagnosed my problem which resulted in big inconvenience. Vehicle was brought in to determine whether my Toyota Scion had a bad battery or failing alternator. Battery was replaced on a Monday. The next day my car stopped in the middle of an intersection because the alternator quit. This should have been tested the day before. So, in other words, a "half assed" repair had been made on my vehicle the day before which is unworthy of an Auto Nation.

Staff seems to be friendly and professional, occasionally the are delays which is to be expected. Waiting area was good and their system of keeping things moving was great. Overall I was very happy with AutoNation's work which was completed in a timely manner.

bought my new car here very good people understanding very helpful . would highly recommend

Felt like family and the attention I recorded was ultimate.

Had an urgent issue drove up and they took great care ! Thank you Michael Gonzalez

Professional, able and fair. Auto Nation Toyota in Winter Park. Has serviced my Avalon since I bought it from them.

Excellent customer service. Very professional. My Advisor Christina went above and beyond to provide good services.

I always choose autonation in winter park fl. Their service is the best. From the time I arrive till the time I leave.

Great customer service ...

Christian Mejia of Autonation Winter Park, FL was awesome. We thought it?ll take recall and maintenance service for more than 3 hrs but was able to get it done half that time. He?s friendly and accommodating. Will call him again for our next service.

service advisor very respectful and knowledgeable

Great customer service Good deal best place to buy your car

First time I had been back to the dealership since the Coronavirus started. everyone working there were wearing masks and the facility felt very clean. they did a great job getting the work completed and getting me back out the door. Great dealership to work with.

Altamente agradecida con la atención en AutoNation winter park, especialmente a Carlos Marquez por su dedicación y excelente servicio al cliente, gracias nuevamente

Henry Modaresi provides great service from start to finish, it’s much appreciated. Very detailed overview and help with full process. Easy and efficient. Thank you! Excellent customer service provided.

Henry Modaresi worked very hard to make sure we were happy. He was quick and thorough and continued sully checked with us to make sure we were having a good experience. Thank you to him and Chafik for a job well done.

Friendly and very quick and efficient will use this dealer regularly

Edward tiongson was amazing best person we’ve dealt with in a dealership since we’ve started searching for a vehicle. Jorge was also amazing we didn’t purchase a vehicle from them but they did purchase our vehicle. I highly recommend working with these two gentlemen. If they had what we wanted in our price range we would have purchased from them right then and there!

I had a 715am appointment, got there around 655am. I joined the line and waited for my turn. The service advisers were making their way down the line, the adviser stopped at the car in front of me then walked by my vehicle and proceeded to assist the girl that was behind me. another adviser approached me and assisted me. ....by the way he was phenomenal, very courteous and professional. I wasn't happy when he told me the tech will be in at 8am. I questioned as to why they would schedule my appointment before the tech starts work.

Always a great experience when I need service. All of the employees are very friendly and helpful. They always go out of their way to get you in if you need to .

I always ask for Ben Smith. He always does an outstanding job for me.

I am grateful that each time I return, the service truly doesn't change. It's great! I've been to several other places to have an oil change because I travel quite frequently and it just was not the same. I am not hard to please, just expect those in their positions to actually do their job. The team at this location are kind and genuine, it doesn't feel like they are forced or unnatural.

Oscar Luna is always my go to guy. I have been going to him for the past few years and he makes sure everything is done in a timely and professional manner. We love Oscar!

Amazing experience. Best people and best service.

Service has always been great. Have Avalon and Prius serviced there. Cory is especially great as service advisor

I received great service and felt I was being give the best deal that I could be given

Not at all happy with the practice and being approached several times by employees who?s job Is specifically to approach customers there for service to be hustled into trading in their car for a new one. I?ve brought to the attention last year but apparently it?s allowed to continue. Also... employees helping themselves to changing my radio station, turning my A/C on ?full blast? and reclining the front drivers seat to a extreme position is just not right.

Excellent. I am most impressed by how seriously they are treating the CORONA-19 virus situation. There was proper distancing, all workstations were cleaned and sanitized with hand gel and sanitizing wipes available, even pens in plastic wrappers so you could use a new one. Every single person had on a mask. I'm ever grateful to businesses who recognize their part in keeping everyone safe and this business is the best I've seen.

El staff es siempre muy amable!!

I have been a customer since 2006 and I have had exceptional service each and every time. I am so plateful to all the service agents and staff for always taking such good care of my Camrys.

Fabulous service department!

Excellent service ,professionalism , and prontitud

I took my 2018 rav 4 for an oil change and in the process tried to see if i could get a 2020 Rav 4 under the same process i received for the 2020 but instead of working with me, a loyal customer since 2009 they preferred me to walk away. i unfortunately had no money down and he amount that i was asked to give, the allowed amount I was given and the payments were pretty ridiculous. My next car will be purchased from Nissan as it seems this company could care less for customer loyalty. I was given the run around the first time and I was told I'll call you back to tell me i was not accepted, mind you I've never missed a payment nor used my own financing.

Rodney L. over at winter park location was very helpful and insightful. I suggest and highly recommend him to anyone.

We've always had very positive experiences with AutoNation. Our service advisor, Cory Pope, is very helpful, informative, and accommodating.

It has always been my pleasure working with Christian in service! He is always professional, courteous, and extremely knowledgeable and helpful. I always have a great experience at AutoNation Toyota! I highly recommend this place.

Great efficient service. I brought my car in for air bag recall

If anyone need to service a vehicle please ask for Michael Gonzalez he is the best in this business.

Very fast service on my car that I purchased at this dealersgip a year ago. They are always very nice.

Friendly and fast service. Thank you

Bobby Gobin provided excellent Customer Service to me. He heard what I was saying about my Car. And He looked into the matter , and the matter was solved within 45 minutes. Great Job, Bobby Gobin.

We have been going to Winter Park AutoNation for years. I bought one vehicle here and we take our 3 vehicles there regularly. We were so disappointed with our most recent visit however. Our service advisor was arrogant and had poor customer relations for a company with such usual high standard. I called and while I got a more positive response it was just an apology and gave minimal comfort for what I had experienced. The rep used a carbon copy and wrote down all of my personal information and insufficiently protected it. When addressed about poor decisions I was combated with an arrogant attitude. I get it was unjustified. So disappointed.

I have been coming to this dealership for 15 years and seen this place continue to improve and progress over the years. The quality of work (repair/ maintenance) has always been excellent. My Toyota 4Runner is 20 years old and Tacoma is 6 years old.

Awesome place to service your toyota why take it to other place they do the job at a vey fair price and fast you can even wait right there !

Great car, great price, great financing and quick too

I bought a new 2018 from Auto Nation Toyota in Winter Park. The purchase process was done well; the service after the sale, including my trip yesterday, is even better.

I went into Auto Nation with the mindset that I wouldn?t be approved, Jaeshaun was my salesman he was great making me feel at ease. He told me I would get approved and I drove away in a 2020 Corolla if you?re looking for a car go to Auto Nation Winter Park ask for Jaeshaun.

Excellent Service. Thank you Oscar Luna, you are the best Service Advisor. You kept me informed and provided beneficial recommendations. All the service staff had masks and good social distance. Thank you Auto Nation Winter Park staff.

The service was great. But what impressed me most during this time was that all the sales and service agents wore masks and most of the guests had on masks. The dealership was very busy, but there was good social distancing. I felt safe. Thank you AutoNation Toyota Winter Park.

I was looking for a RAV4, I visited several dealers and the best deal I found it here, also the people are very profesional, kind and they answer all your questions. 5 stars to Tonia, Jose and Tomas!

Service Representative Mr. Christian Mejia is very professional, friendly and helpful.

Henry Modaresi was my sales person. very professional friendly. Excellent service. good quality comfotable car. a a a a a a a a a a

Wonderful experience!!! Got the car of my dreams! Ask for Marco, he is the BEST!!

Manny Rosado was wonderful to work with helping me purchase my new car. I was not the easiest client to work with. I walked it knowing which specific car I wanted on their lot, how much I was willing to spend and the car payment I wanted. He was very patient with me, did a great job explaining all of the many questions I had and never made me feel pressured. I highly recommend him to work with! Thank you Manny!

They will joyride your vehicle with no care at all!

Excelente atención y trato del vendedor David Parra, se lo recomiendo

esencial personal buen trato de persona

Brought it in preparing for a road trip . They found that the brake pads were wearing thin and it needed an oil change. No surprises they also did the usual cleaning inside & out

Very friendly guys work there. Honest and compassionate with the work that needed to be done on my car. Only could do some of the service as I'll get the rest done next oil change.

Quick and easy service very helpful and knowledgeable would recommend to this location.

Great customer service , Ezra is our representative

I recently went for scheduled servicing on new RAV4 I had an appointment and was checked in quickly with adherence to health guidelines. I also had a recall they needed to check out. After check-in, I went to the waiting area. I was impressed on how they had made sure of separation of seating and how clean the area was, they were cleaning also while there. My service rep, Raz, came back a lot quicker than expected to say the recall didn't need doing and the servicing was done. I was impressed on the speed of service and the checking out when done. The vehicle was cleaned also. All this was done in less than 1.5 hours. Loved it.

Awesome! Gerry Zarsadias was very helpful. I will be recommending this dealership to all my friends.

Immraaz Hosein did a great job! Was very straight forward and easy to work with.

Mr. Kraczek helped me when I got my vehicle serviced and he was very kind and helpful.

Excellent experience all the way! Everyone was friendly, professional, HONEST, and all about what is right. A .

I highly recommend sales Associate Marcus Leal. Honestly I was not looking forward to the new car shopping experience. Marcus was super chill and just a very nice person to deal with. I would also like to mention my finance guy Tony Geagea, super cool cat! These two gentleman are the type of people I would want on my team. The Toyota AutoNation in Winter Park is really something to behold! Thanks for everything but most importantly the ne Rav4 Hybrid.

Upon arrival , I get a warm reception from staff. I had an excellent service advisor. He return calls promptly, keeps me posted on maintenance status and provides beneficial recommendations. I have been a 14 year customer and trust me, nobody knows Toyotas better than AutoNation Toyota.

Mr. Henry Modaresi did an awesome job at making the task of finding the right vehicle for my family a smooth process. I am grateful for his professionalism and his knowledge throughout the buying experience .

I had an excellent experience here and Henry Moderasi helped me find the car I was searching for. He made the experience worth the drive. I am very grateful.

The service was good and I felt safe. The service tech was knowledgeable and friendly.

Wonderful staff and excellent service .I feel safe as the facility is observing cleanliness and social distancing while my vehicle is being serviced.And disinfectant wipes is available when I needed to use it

Great service department and staff. I think I found the one who will be taking care of my car from here on!!

Excellent service from start to finish. practicing all forms of Vivid 19 Safety and social distancing throughout the dealership.

Love this place, if it was not for Romey I wouldn’t come here! Thank you!

La atención siempre ha sido magnifica , hasta ahora Muy personal y la parte tecnológica o mecánica bien , el señor que me ha atendido excelente.

You will feel like you are the only one customer while you are there

Everyone was pleasant, courteous and expeditious. They were especially considerate in this unprecedented time.

Went to this dealership for oil change, took less than an hour and all employees were super friendly

Very nice first experience with my 2020 Toyota. Service manager showed me around, took care of my minor problems and did my first service recommended. Car was ready at time said, all washed and clean!

My experience was a wonderful one. Henry Modaresi was very professional, gave me all the information that I needed, answered all of my questions. He made sure my experience was a good one and I am very happy with my service and car.

Overall good service experience. Work done in a timely manor.

Excellent auto service; fair pricing. Outstanding Service Advisor Gerry Z.

Juan Moreno was excellent. He provided great service and got me into a great car for a great monthly payment.

This dealership doesn’t seem to know how to tell the truth. All they want is to get you to trade your car for a new one. I don’t believe they really ran a diagnostic on my car. Try another Toyota dealership. I don’t know why I tried them again. I have had multiple experiences off and on over the years and I honestly don’t feel like they be trusted. Choose another even if you have to drive a bit further!

My service guy, Rodney....straight up honest and friendly.

great service, Fabian was very accomplished

Toyota Auto Nation|Winter Park are so organized, efficient and on top of their game always whether buying or servicing your car!!!

Good experience. Thanks to Jose Chirino and Tomas Barreto!!

Excellent Service. These are the only folks to have ever serviced my 2006 Camry (purchased new) and I have always received the best of service here.

I've bought two cars with AutoNation Toyota Winter Park and have taken them the vehicle to keep up with maintenance, and I have to say, I get treated like royalty every time and I never have any issues with any of my vehicles. Can't wait to buy my next vehicle from them again!

Very nice service advisor (Alex). Facility clean, safe, convenient. In and out quick! Everything perfect.

Best service ever. My car was repaired. I will totally come back here and get help from Christina

Fabian always go above and beyond with their customer.

Honestly every experience I have had with auto nation Toyota winter park has always ended in a screaming fit either because a salesman was not listening or couldn't understand the ENGLISH I was speaking. Recently I had my car serviced and I asked them to wash my car and check the tire pressure light. My windshield is full of love bugs because its that time of year again and literally all they did was spray some water on it. The windshield is still dirty and hard for me to see let alone drive now I have to pay someone else to clean it. So much for 2 years complimentary car service. I asked them to check for nails or leaks in my tires because my tire pressure light comes on every other day and I am constantly paying to have them filled but they told me "they didn't see anything" I am having trouble understanding what I have been paying them to do for 4 years now. This is my second car with them. After this lease is up I think I am done with auto nation -.-

Excellent Customer Service by Danilo Rubiera; I arrived at the Dealership just before 5PM and the process of bringing my car up, detailing it and completing the sales paperwork took approximately 3.5 hours after I was preapproved for financing at home! If the in store process could be reduced to 1.0 hour to take possession I would give them 5 stars overall.

The customer service and consistency are outstanding at the Winter Park location. Everyone is fast, efficient and friendly!

I would suggest upgrading the customer waiting area. I am not interested in popcorn or movies but I would like a comfortable chair while waiting.

Atención esmerada: información que no deja dudas,paciencia para adultos mayores, te hacen sentir cómodo, etc...

Service by part of their sales representative was very good, I have been purchasing vehicles for me and my family for the last 10 years and we have no complains, Ronald Rodriguez always give us the best service and attentions, same from Ben and Byshoy in financing, we are happy with the way the treat us there. We recommend Auto Nation of Winter Park as an excellent Dealership to do business with.

After spending almost a week with salesman Christopher Peralta on the purchase of a used truck I was informed the truck had been previously promised to another person. This person even still had the keys to the truck. Not being able to negotiate the price was weird. Flat out no dealing. I even submitted all the financing info. These people don't have it together. Don't shop there.

I was not planning to purchase a car on the day I visited this facility. Henry Modaresi picked me up for a test drive and I decided to go back to the dealership to see how much it would cost, etc. I am overall very satisfied with my purchase. My only complaints are feeling a bit pressured, the original interest (though I am happy it was able to come down), and how long the buying process took.

The lack in the number of managers which was last portion of the process was to long of await. With only four managers able to handle the work load the que lines were long and waiting time was 90 mins to 2 hours setting almost enough to reconsider choice to stay or go and maybe come back or not. Our salesman did his part to try and entertain and fill the dead time waiting. Must Fix The Wait!!!

I can't express just how amazing the customer service was at AutoNation. Both my wife and I went to AutoNation at Winter Park to look at 3 vehicles. We were greeted friendly by Tony Ramirez. After looking over the vehicles and seeing our option we decided on a used 2018 Kia Forte with 18k miles and Android Auto, which Tony took us to the office to go over numbers. After going through the process, we were at first iffy about the full purchase price [trying to work out a deal] and the Manager David Davis came to us also assisting. He went over everything and the process and we were unfortunately about to walk away from the deal. Before we left David Davis came back and provided us another deal with a lower APR and we were sold at that point. Both Tony and David were not pushing at all and unlike other dealerships I've been too, they were actually nice about explaining everything to us. We got the vehicle at an amazing price and even when we went through the financing portion, they weren't harassing us about all the add-ons. I actually asked them about the warranties and how much it would cost rather than them just throwing it on their without your discretion like some dealerships do. After we purchase the car, Tony came back out and took a picture with us standing next to our new car. Again, they were extremely friendly and made our experience extremely easy. It did not feel like we went in, spent hours, and be harass. It was like they welcomed us to their home and truly made us feel we mattered rather then looking at us as the next money pit. We already started recommending this location to our friends not only due to their friendliness, but also due to their good selection of both new and used vehicles. We recommend this location to anyone that wants a good deal, and to those that want to be treated with respect and not looked at as another cash cow.

Great job! They discovered some things that could have been safety hazards and fixed them.

Everything good , only nobody wash my car I don?t know what happen

We own 5 Toyotas and Bob Parr always takes great care of us!

My Husband ( Daniel M. ) & I have been going to AutoNation Toyota Winter Park for 2 years . AutoNation Toyota has definitely earned our business ! This review is about our recent purchase of a Rav4 . Everyone in the process was professional . The sales associate Eric M. was very courteous and not pushy ! It was a very busy day there at the dealership on May 2 , 2020 But Eric. M. remained patient & helped us in a professional & respectful manner. Also Jesus the finance associate we requested him because he helped us in the past . He is top notch in what he does. & Dave the new car sales manager is pleasant and patient and gave my husband & I several times to discuss things in private. Which I appreciate ! Definitely 5 stars all around ! If you need a vehicle I recommend AutoNation Toyota Winter Park ! I recommend them to family & friends ! Sue M.

Very professional and incredibly helpful with my first time buying a car. =]

I have been taking my toyota vehicles to this facility over 17 years when it was Jimmy Bryon Toyota. Autonation has treated me like family and has always made sure that all my vehicles were running like clock work. Safety first of course. Whether i remain with a toyota or consider a different make/model for my next vehicle i will ALWAYS take my vehicle to Autonation. They are honest and while you may pay a few dollars more for parts and labor you can rest assure that your vehicle will be taken care of and you won't be cheated.

Excellent service. Excellent treatment of staff. Rodny is 5 stars. Thanks!👍🏻

I highly recommend AutoNation Toyota Winter Park!

excellent experience getting my Toyota Rav 4 serviced.

They are John on the spot!!! Very helpful, and pleased with the salesman.

Mr. Nathan Mercado was very helpful did not matter when I called him he answered if I left a message he returned it very quickly I change my mind for the five different times he still kept helping me find the perfect car for me very dedicated employee also notice how careful they were with the current situation of the virusThey even delivered my car and printed out the paper at my house thank you so much I have already told three of my friends and they will be contacting Toyota and I donation in Winter Park

Henry Modaresi was our sales consultant and helped me find a car from 100 miles away. I was looking for a specif car model. Henry found it for me and helped me stay in the budget I was looking to spend. He also spent time with me after my purchase to show me every piece of technology the car had to offer. I am so grateful for Henry and Auto Nation Toyota for their outstanding service!!!! I LOVE my 2019 Toyota Rav4! Thank you so much!!!!!

Very friendly staff , they go above and beyond to their customers.

Was very happy to have pick up and delivery service, and 25% discount on parts and service. When delivered the steering wheel also had a plastic protector on it. Much appreciated during this pandemic.

Nice personnel and excellent service

Very easy and smooth. Mike is super friendly and good customer service.

Good service was my first time there It was pack but they work fats on my car

Hello! I want to thank all the Autonation Toyota Winter Park Team for solving Asap the problem that I had with the Tacoma 2020 without GPS. I got an immediate response and they make the switch to my new 2020 Tacoma with GPS. I am really satisfied, they have always provided to me an excellent service and I confirm it with this small problem solved. I will continue recommending this Dealer to my friends and family as I have been doing during these 4 years of being your customer. Thank you so much

Customer getting a amazing experience with us. Dealer #1 in central Florida, house of POWERTRAIN LIFETIME WARRANTY!

Hi! Greetings, regarding my new tacoma 2020 I really do not feel comfortable because when I was in the purchase or rather in the change of my tacoma 2017 to 2020 the first thing I asked is that if the new tacoma has a navigation system As I had my old truck and the seller said yes and that I also had an apple car and an Android car (I didn't know what that was and they explained it to me) so I agreed to the negotiation. It turns out that when I am leaving with my new tacoma and press the MAP button on the screen to configure my addresses, it tells me that it is not immediately available, I contact my seller and I ask him and he says come tomorrow to the dealer ... when I arrive They tell me that the tacoma does not have a navigation system, only that I can use the gps through my phone (apple car). I say that that was not what they told me. I was like 2 hours waiting for a response from the dealer and the response was sorry, the seller was probably confused when explaining what the new tacoma brings. I was silent and I said ok but I need the navigation system as my old nine-year-old truck has it, the answer was sorry, we can't do anything because you already bought the new truck! That frustrates me because they sold me something that does not exist in the truck. I am the buyer and as the word BUYER says, I am the one who is going to pay $ 613 per month. The seller sells that, I understand, but the seller is not going to pay my monthly payment. sincerely that to sell you a truck they treat you well but then they want to try to change things for you, by the way I have 4 years with toyota and 2 cars and I feel disgusted by what happened

Great Customer Service 👍

This was my second purchase from AutoNation and they are the only dealership that I would consider for purchasing a Toyota! They were friendly, courteous and care about the customers. Everyone was wearing facials masks, there was hand sanitizer and wipes on every table. They offered me some water and brought a package of wipes for me to wipe down the bottle. They go the extra mile for each and every customer! Patrick Buckley deserves a shout out for his friendliness, no pressure and happy attitude! I will refer him to any of my friends in the market for a new Toyota!!

Bob Parr is my Service representative. I have always been pleased with BOB‘s professionalism and friendly attitude. I always make sure I make an appointment with Bob to take care of the service for my RAV4. Thank you 🙏 Bob

I took my Camry in for it's 2nd 6-month service. As usual they were quick, thorough, courteous and professional in servicing my car. I highly recommend them.

I only have my Camry Solara serviced at Auto Nation of Winter Park, Florida. My preferred Service Writer is Nick Ricigliano whom always provides exceptional Customer care! Select this shop with confidence.

I was not happy about misc. charge and not being made aware of it.

Great experience with the service and sales departments.

The team at automation Toyota winter park were awesome helped me get the truck I was looking for and got it done super quick! Tonia was great and a highly recommended sales associate very pleasant to work with

Good people, ( Oscar Luna ), speedy solutions, very competent and professionals! Almost 4 years trusting these dealership!

Fabian was great and informative. I purchased 4 new tires; and they had us in and out in no time..Thank you

My experience with George Pinango was amazing. I've sent multiple relatives to him and they always end up happy with his customer service and his help! His team leader, Mr Otero, is also great when it comes to helping AutoNation customers! I'm very pleased with my experience and I will definitely send over more customers! (So far I've sent 3 who bought a car) Tomas from the financial department is the best as well! Thank you all for your help!

First time coming to AutoNation Toyota service I didn?t have to wait that long on line to be taken care of . The service employee name Bob took care of me and help me out with a recall I had on my RAV4 and explain to me what was the recall for and also he ask me if I did a maintenance service to my car I told him no and he explain to me about it and I did the maintenance. So he told me that it will take about 1 1/2 hours to do the recall and the maintenance. Then, he ask me if I was going to wait or come back to pick up my car. I told him I will come back to pick it up cause i live close by. The time limit was on point Bob call me 1 1/2 hour later to tell me the recall was good and my car was ready to pick up. He was kind and excellent employee to help me out with my RAV4. Thank you Bob.

Look for Henry ge explained everything thoroughly to us about the car. He wanted to make I left the dealer with my favorite car he really pushed through. Thank you

I recomandation highly, they are very friendly. Very nice place for buy the new car

Went in for service and the timing and service was More than 5stara!!

Outstanding service to customer

I always get courteous service from my service adviser. I am a bit disappointed because I take both of my Toyotas for the oil change and 6 months check up. Each time I am advised that something requires repair or something needs replacement. For example a few years ago I was advised that my transmission needed a fluid change and flush. I found out that the transmissions are sealed and that there is no need for fluid change nor flush. I want you to know that I have been purchasing the Toyota brand for over 30 years, simply because your product is low maintenance and reliable. You really have to watch finding unnecessary defects on cars every six months, because that will damage your reputation as your product being reliable. I found that if I am being charge $200.00 -$300.00 for unnecessary repairs each time I have an oil change, then perhaps it is time to change brands. Another thing is that each time I take one of my autos for the 6 months check, I immediately get a phone call from the dealer trying to sell me a new car. I do not need that and it is very annoying receiving those telemarketing calls. Stop making those calls.

Very helpful in finding the car with everything I wanted. Price and trade-in value were good. Every one was friendly and helpful.

Excellent service i will recomended this location to my friends

Amazing service and courtesy from this dealer and services department. I have been a loyal customer for over 20 years.

Very happy with this dealership. Bought a new car with a great rate. They were very flexible and did everything they could to get me a good deal.

Best place to buy new Toyotas and any other pre-owned vehicle featuring One price, warranty, and clean Carfax !!

The customer service and the attention received was excelente.

I have been coming to this Toyota dealership for about 15 years now, always leave satisfied with the quality of their service. They are attentive, knowledgeable and friendly. The facilities are well kept.

Overall, very satisfied with the promptness and quality of the 10K scheduled maintenance service at Autonation Toyota at Winter Park FL.

Thank you for an amazing experience! Thank you Luis and Freddy!

Associate was friendly, helpful, and informative. Service was done in a timely manner and was contacted as soon as it was completed

After researching what we wanted we purchased the Toyota Highlander hybrid. This is the third car we have bought from this dealership and we have been very satisfied each time.

Always so helpful and always leave with a smile

Excelente trato, atención insuperable, definitivamente se esmeran y ajustan para que de alguna manera salgas con tú carro nuevo... Agradecimiento a George y Enrique, excelentes asesores...

My wife took our new Highlander in for it's first service and she was very pleased. She advised the service personnel were friendly and courteous.

The sales man was very polite, financing deoartment was helpful.

They have treated me really Great! Bobby is my advisor and he’s great!!! Thank you

Awesome place. Never rip you off, súper profesional staff, competitive prices, shuttle service. The best!

The service is the best from start to finish. Very professional.

Excellent customer service. Mr Luis is the best helping and understanding the client. Thanks a lot for his service. Mr. Magoo is friendly and does everything possible to make the customer feel happy and comfortable to find the best car. Everyone is very kind in this Toyota.

Xavier got me the best deal for my new car. They made the process super easy, The staff is well informed and friendly.

Michael Gonzalez did a fantistic job helping me with my highlander!

Great customer service all around. Friendly and courteous service writers and all other staff.

Danilo was excellent and very personal. Process when very smooth.

Very prompt and courteous service; made a phone appointment in 2 min., pulled into service bay and was met within a minute; decided to wait in the on-site movie theater, enjoyed free popcorn, and before the movie ended (less than two hours) was told all was finished--and that included oil change, tire rotation, wheel alignment, and removal of carbon buildup! Good experience overall!

I would like to appreciate the professionalism, knowledge and highest quality of customer service provided by Marcus Leal at the AutoNation Toyota in Winter Park for my car purchase/lease yesterday. In my personal experience, I hate going into a dealership to hear the sales speech. I avoided doing this for many months even though we needed to buy a car. With Marcus Leal, my experience was completely different and I am blown away in how helpful he was. He was not a "regular" sales person, he was extraordinary and I cannot believe I waited this long to buy my car with him. Mind you, yesterday was not he first time I contacted him. I inquired many other times before, and he was always prompt in responding, polite and always had a smile in his face, regardless if I purchased the vehicle or not, he always treated me as a valuable customer. Not only he was extremely helpful and quick in responding to my inquiries, he was able to answer every single one of my questions in a timely manner. When Toyota advertised the special on a truck I wanted to buy for my husband, I contacted him again, and I was very impressed with proactiveness. He came to my house with the new truck in the color I chose, the paperwork was processed promptly and in less than 1 hour I had the keys to my brand new vehicle without leaving the comfort of my house! I am extremely pleased with this "car purchase experience" - Thank you Auto Nation Toyota for hiring such great professionals and to educate them to see us a valued customers. I appreciate also Tony Gaga who handled the financial aspect of the purchase - He also provided the greatest service and with an great smile at his face. He was also prompt and knowledgeable in his area. Thank You again!

The customer service was outstanding and highly recommend this dealer.